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The Operations Management Reporting Analyst is responsible for the day-to-day maintenance and delivery of management reporting within the Risk and Control function The purpose of the role is to support the department's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. As such the primary focus of this role is the collation, transformation and visualisation of data relating to Operations activity and risk management reporting. Responsibilities Timely and accurate delivery of key risk management reporting to Operations leadership team Designing and implementing robust data management and management information solutions Ensuring data quality controls in place to ensure the integrity of management reporting Ensuring adequate written and procedures/working instructions Escalating promptly new risks and issues to the Head of Operations Control Identifying risks and trends through business data and providing feedback to stakeholders Undertaking regular reviews of management information within the Operations department to ensure that these are fit for purpose. Working collaboratively with the Operations teams on risk management and control enhancements (but without doing the work for them). Leadership and accountability Leading the design and implementation of any new management reporting Leading the department's definition of management information standards Facilitating tactical and strategic changes and enhancements to existing reporting Steering the department's adoption of technologies for improved data management and business intelligence Stakeholder management Working collaboratively and effectively to ensure that the service provided is delivered to an excellent standard Working collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Risk and Control department to internal and external clients. Ensuring that you work collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management Contribution to the content and presentation of appropriate management forums within the department Processes and procedures Executing management reporting processes in line with agreed procedures Provision of scheduled (daily, weekly, monthly) and ad hoc reporting requirements Taking proactive steps to optimise MI production processes on a continuous basis. Providing support and oversight of Operations teams to ensure that change is effectively embedded in the Operations department Identifying and pursuing the automation of existing manual reporting processes Skills and knowledge Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support where appropriate). Staying abreast of industry matters and technological developments including evolving standards or new working practices Demonstrating continuous improvement in own personal development i.e. knowledge/skills but also via proactive steps to optimise processes performed. Preferred qualifications: Degree qualified Previous experience working in an Operations function within a financial institution (whether in a control or other capacity) At least 2-3 years of previous experience in the design and production of business management information reporting Previous experience of risk monitoring and oversight responsibilities Knowledge, technical skills and expertise: Understanding of UK banking business and Operations Knowledge of risk analysis and management methodologies and practices Demonstrable experience in utilising common data management and business intelligence software available to the Bank e.g. Excel, SAP BI, Power BI, Power Automate, Power Query, Alteryx, etc

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Please note, this is a key position within the agency. For this one, we need people well versed in the work we do and with a good idea of how it can be evolved. We're a creative CX agency and our workstreams run from digital, OOH, CRM, to high standard creative campaigns for luxury globally renowned clients, and coming in at this level, we'll need you to have a good understanding of how this can all be done well, and evolved. Here at Havas CX helia, we’re on a mission to become the best customer engagement agency in the UK and making work that hits differently. And you’re a big part of making this happen. Better together What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. 18 countries, 1,200+ people, 25 Villages. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company. Together we transform brands through our unique approach. Your future Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents. Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry. Role: Account Director Location: Kings Cross, London / Hybrid Reporting Into: Business Director Direct Report: Senior Account Manager Overview We’re looking for a proactive, curious and driven Account Director (FTC) to work on one of our flagship accounts. This role is ideal for someone who enjoys variety, takes real ownership of their work and team, and thrives in a collaborative, fast-paced agency environment. You’ll be comfortable managing complex, multi-channel campaigns, building strong client relationships and working closely with internal teams to deliver high-quality, impactful work. Key Responsibilities • Managing a diverse range of fast-paced projects across brand and product advertising., • As a customer engagement agency, understanding the end customer is critical. You’ll bring a strong creative eye alongside a solid appreciation for how strategic insight and data inform decision-making and optimise performance., • A naturally strong leader, you inspire colleagues and clients when talking about creative, audiences and data. You distil complexity into clear, compelling narratives that drive confidence and action., • You have exceptionally high standards for yourself and your team, with relentless attention to detail and excellent organisational skills, ensuring work is delivered efficiently, profitably and right first time., • Responsible for ensuring that you and your team deliver all projects on time and to budget, maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand-ups and resourcing)., • Highly adept at developing robust creative briefs alongside our strategic planners to bring solutions to life., • Seen by both client and agency as authoritative and knowledgeable on the client’s business, strategy and market sector., • Acts as an escalation point on workload priorities as needed, both internally and with clients., • Owns and develops key client relationships (senior and junior), building trust and long-term partnerships., • Commercially astute, with a clear sense of ownership and accountability. Contributes to and delivers against the Client Development Plan, with responsibility for profitability, growth and overall account direction., • Proactively identifies opportunities for organic growth and incremental work., • Equally comfortable leading strategic initiatives as well as overseeing the day-to-day delivery of BAU., • Highly numerate, with responsibility for forecasting, budget control and overall P&L management. Attributes/Competencies • Operates as a mature and strategic leader, with extensive agency experience and demonstrable progression in account management roles (10+ years), including significant exposure to integrated, multi-channel marketing campaigns., • Brings strong, hands-on experience across a broad range of disciplines and channels, including: Always On Tactical (e.g. DCO, PMAX, PPC), paid social, digital display, brand campaigns, original editorial content, shoots and events, media partnerships, original still and moving image production, global-to-local adaptations, design and copy briefs, customer magazines, web campaign landing pages and retailer toolkits.., • A strong interest in luxury and automotive branding is highly desirable; experience in these sectors is a significant advantage and will be highly valued., • Demonstrates an in-depth understanding of clients’ businesses and market sectors, with the ability to identify growth opportunities and add measurable value., • Demonstrates a clear understanding of the agency’s strategy, vision and commercial position, and confidently articulates this. Understands the wider group’s capabilities and how to leverage them to support client and agency growth., • Builds and maintains strong, trusted client relationships at all levels., • Accomplished at working in close partnership with planning, creative and production teams to deliver best-in-class work – always looking to see how processes can be improved., • Strong verbal and written communication skills; an engaging and persuasive presenter who brings ideas to life and leads client presentations with confidence and authority., • Confident in analysing campaign and programme results, translating data into clear insights, actionable recommendations and meaningful testing opportunities., • Proactively keeps abreast of client sectors and the wider marketing industry through relevant publications, alerts and events., • A genuine passion for marketing and customer engagement., • A strong leader with a sense of ownership; calm, adaptable and able to think on your feet in a fast-paced, high-pressure environment., • A successful people manager with a proven track record of developing and growing high-performing teams., • A great team player who builds genuine, positive relationships internally and externally., • Extremely well organised, with meticulous attention to detail in day-to-day working practices., • Broad experience across multiple sectors and clients, demonstrating consistent success across both. The Six Helia Habits 1. Get Involved You take ownership of outcomes rather than sticking narrowly to your role. You willingly step in, collaborate and help drive projects forward — ensuring the work succeeds, not just your part of it. 2. Have a Voice You speak up, contribute ideas and challenge constructively. You bring energy and opinion to conversations, and you see being active and vocal as the default, not the exception. 3. Find a Way You don’t get stuck on limitations — whether they’re client constraints, brief challenges or process barriers. You think creatively, problem‑solve with optimism and look for practical ways to move things forward. 4. Be Playful You bring curiosity, experimentation and positivity to the work. You’re not afraid to explore, try new approaches or inject creative thinking into everyday tasks — even when deadlines are tight. 5. It Only Counts If You Make It You turn thinking into action. You help transform good ideas into real, tangible outcomes — moving beyond theory to delivery and results. 6. Make It Better Than It Was You’re always looking to elevate the work. You don’t settle for “good enough”; you ask, “Is this the best it can be?” and push for quality, craft and continual improvement. Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. #LI-TG1

Richard Brendon - Finer Dining. Every Day At Richard Brendon, we believe that a lovely cup of tea should begin, whatever the occasion, with a truly lovely cup. We believe that any wine will taste finer in the right glass, and that tableware crafted with care and chosen with love makes the simplest of everyday pleasures more enjoyable, more magical and more memorable. With exceptional design, extraordinary craftsmanship and the highest quality materials we create timeless tableware which is as good as it can possibly be. Specialising in bone china handmade in Stoke-on-Trent, and mouth blown crystal produced by the most highly skilled craftspeople around the world, our products are made to last, designed to be treasured and intended to be enjoyed. Every day. Our customers include many of the best retailers, hotels and restaurants in London and further afield. Including; Harrods, Saks, Lane Crawford, Corinthia London, Peninsula London, Raffles, The Clove Club, The Devonshire and The Modern. Founded in 2013, we are a small team and a young business, with big ambitions – currently raising investment to fuel our growth. Based out of our West London Studio our culture is one of agility, inclusivity, growth, and commitment. THE ROLE Over the coming years, we have ambitious growth plans, and we’re looking for an energetic and proactive creative marketeer to become an integral part of the team. You'll join our friendly, entrepreneurial team, reporting directly to our Commercial Director, Helen and supporting our Marketing Manager, Anna. Sitting at the intersection of creative concepting and hands-on content creation, this junior-mid level role is perfect for someone with ~2 years of experience who thrives managing daily campaign executions, coordinating cross-functional efforts, crafting compelling content, and optimising performance across multiple channels and sales tools. As a luxury business led by our designer-founder Richard, the brand's creative identity and execution is integral to our success and reputation. We are constantly evolving and seeking relevant ways to be bold with our visual identity whilst maintaining a consistency that ensures our audience has confidence in their relationship with us and our products. You will be comfortable across various design outputs – from graphic design of brochures; concepting photoshoots; creating digital media assets and, if possible, also be confident behind the camera for capturing some of our own content outside of hero shoots. PRIMARY RESPONSIBILITIES • All print and digital graphic design for the sales and marketing teams., • Ensuring our visual identity is always adhered to across all visual assets we put out., • Planning and executing video and photography shoots, supported by the Marketing Manager., • Digital Asset Creation - working closely with our Marketing Manager and digital agency to deliver the creative assets for our critical acquisition and brand awareness activities – predominantly organic social media / paid digital / CRM. Experimenting with new tools, formats and creative approaches., • Ecommerce asset production – owning the creative elements of the Richard Brendon website to ensure the brand and products are merchandised to maximum effect for eRetail performance., • Supporting the packaging design and unboxing customer experience., • Event design and execution – supporting the Sales and Marketing teams with assets, staging design, product set up and content production at events., • Owning the internal Digital Asset Bank – organising and storing all marketing assets for team and partner access. As a small team, there will also be occasions where you will be needed to support wider ad-hoc marketing activities. While not a direct requirement of the role, we’re also interested in hearing from anyone who is interested in eCommerce platform management and experience design [Shopify is our retail platform]. THE IDEAL CANDIDATE • 2+ years of creative marketing experience, • An interest in, or affinity to, luxury consumer brands and/or the world of wine, cocktails and good food!, • Proficiency in The Adobe Suite (critical) - InDesign, Photoshop and Illustrator, • Proven experience in content creation, videography and photography (portfolio or showreel required with examples) with specific experience in hospitality and events, • Confident shooting and editing on both professional cameras and mobile, • Creative, proactive and full of ideas, • Able to work independently or as part of a wider team and collaborate where necessary, • Organised, reliable and able to manage multiple projects simultaneously, • Ability to provide solutions and solve problems, with a can-do, proactive attitude, • Professional, friendly and reliable WHAT'S IN IT FOR YOU? • Salary £33,000 - £35,000, • Join a small but growing team, where you will actually be able to make a difference and directly see the impact of your work, • One on one time with the founder and heads of departments, • Flexible working - We commit to 3 days in the office; but with flex for life, business travel etc, • 70% discount on all Richard Brendon products and 30% discount for Friends and Family., • Fast growing start-up with relaxed work environment, • 25 holiday days per year plus Bank Holidays, • Summer Working Hours – finishing at 1pm on Fridays for the summer months.

About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com. About the Role: Sitecore is seeking a Manager, Global Collections to lead our collections team. Global Collections focuses on Sitecore’s most important asset – its cash - ensuring that we collect what our customers owe in a collaborative, professional, but firm manner. What You’ll Do: • Manage and develop a global team of collectors based in the USA, Europe and Asia, • Own the performance of the team and continually assess it using a range of metrics, analysing and recommending improvements, • Build relationships with other areas of the business (billings, sales, tax, legal, order operations) to improve collections efficiency and effectiveness, • Develop a strategy for how the team operates as AI becomes more prevalent What You Need to Succeed: • A strong sense of personal ownership of the team’s performance, • 5-10 years collections management experience in a global organisation, • Experience managing and developing a team, • Excellent verbal and written communication skills, • An ability to dive into complexity, simplify and drive through to a positive conclusion for the company, • An aptitude for working with relevant data and tools Equal Opportunities at Sitecore Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. How we hire At Sitecore, we put a lot of care and time into who we hire. We believe that to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.

This role sits within LSEG's Business Marketing team and supports the Data & Feeds proposition within the Data & Analytics division. Business Marketing partners closely with Product and Sales to drive commercial outcomes through insight-led and creative marketing. We are looking for a Senior Specialist to lead content strategy and execution for the Real-Time & Quantitative Data business. You will bring our narratives and messaging to life through compelling, customer-centric content that helps financial institutions and technology buyers understand our expertise and capabilities. Reporting to the Marketing Director for Data & Feeds and working closely with a Senior Manager in the team, you will be the trusted owner of content across the business. You will ensure content plans are tightly aligned to the overall marketing strategy and deliver high-impact content that performs across all stages of the marketing funnel. Role Responsibilities & Key Accountabilities: Content Strategy & Planning • Develop and implement a strategic content marketing plan aligned to product marketing and go-to-market priorities, supporting commercial objectives across the full marketing funnel., • Build and be responsible for the editorial and content calendar, ensuring content is prioritised, quality-controlled, delivered on time, and adaptable to changing business needs., • Use customer insight, market trends and competitor analysis to identify content opportunities, gaps and differentiation. Content Development & Execution, • Produce and be responsible for high-quality B2B content across formats including blogs, whitepapers, reports, fact sheets, social assets and infographics., • Partner closely with product, to ensure content is accurate, compelling and customer-centric., • Support product launches and enhancements with clear, effective messaging and content aligned to GTM plans. Teamwork & Creative Leadership, • Act as the central point of coordination across internal partners such as our content studio and external agencies to deliver impactful content., • Explore new insights, formats and creative approaches, bringing art of the possible" thinking to content execution., • Collaborate with activation and channel teams to optimise distribution and drive meaningful engagement. Performance, Optimisation & Governance, • Apply analytical rigour to content performance, using data, SEO guidelines and insight to optimise efficiency and advise future planning., • Improve content value through refresh, reuse and re-purposing across formats and channels., • Maintain strong governance across brand, visual and verbal identity, compliance and content accuracy., • Handle content budgets and feedback loops to continuously improve quality, efficiency and impact. Innovation & Efficiency, • Leverage AI-enabled tools and ways of working to improve content quality, speed to market and operational efficiency. Qualifications & Experience: Content Marketing Expertise • B2B content marketing experience, ideally within data, technology or financial services., • Ability to translate sophisticated, technical or quantitative concepts into clear, accessible narratives., • Strong writing, editing and content planning skills, with high standards of accuracy., • Confident working with designers, writers, agencies and technical SMEs., • Understanding of SEO and digital content optimisation. Partnership & Collaboration, • Experience working in a global, matrixed environment., • Strong stakeholder and project management- skills; comfortable gathering inputs and driving alignment. Technical & Analytical Skills, • Experience with marketing planning, design, analytics and AI tools (e.g., Workfront, Tableau, Adobe)., • Data driven- approach and ability to measure content effectiveness. Personal Attributes, • Curious, proactive and adaptable., • Strong interpersonal skills and ability to handle multiple priorities., • Open to feedback and committed to continuous development. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Planning Manager (Merch) - Luxury Brand - Clothing / Menswear Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Planning Manager (Merch) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded British luxury brand, with a focus on menswear Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the menswear assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO neonseach.co.uk

We are partnering with a highly regarded super luxury fashion house to find a Stock Manager for their boutique within a leading London department store. This is a rare opportunity to join a brand operating at the highest level of craftsmanship, precision, and creative expression. The environment is fast-moving, detail-led, and demands absolute excellence across all operational touchpoints. The Role As Stock Manager, you will take full ownership of stock operations, overseeing two stock rooms and managing a stock controller. This is a highly hands-on role requiring structure, discipline, and the ability to maintain exceptional standards across a complex luxury environment. You will: • Oversee all stock processes including deliveries, transfers, returns, and replenishment, • Maintain absolute accuracy and organisation across both stock rooms, • Lead and develop a stock controller, ensuring consistency and accountability, • Work closely with the shop floor to ensure seamless product flow and availability, • Support the wider boutique in delivering an elevated client experience through operational excellence, • Experienced in stock management within luxury or high luxury retail environments, • Have previous experience in department store, • Exceptionally organised with strong attention to detail, • Confident managing multiple stock spaces in a structured, fast-paced setting, • Strong communicator across both operational and retail teams, • Calm, efficient, and solutions-led under pressure, • Commercially aware, understanding how stock impacts trading performance This is an opportunity to join a design-led luxury environment where precision, standards, and execution are critical to the brand experience. Eligibility Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit As part of our Pre-Sales Consulting team, you will directly report to the Head of Pre-Sales Consulting Europe. Main role is supporting the different Sales teams across the region (UK&I and Nordics) in delivering a best-in-class capability to our stakeholders in respect of the technical, solution, and value proposition aspects of the sales cycle. This combines front-line outbound activities with deep and effective internal collaboration to deliver upon the Pre-Sales Consulting charter. Key aspects of the role include: • Collaboration with JAGGAER teams to define, design, and detail the technical aspects and feasibility of proposed solutions, • Define and present value creation models for the customer that may be delivered through the JAGGAER ONE solution, • Contribute to product development, competitors positioning, and knowledge management. Principal Responsibilities • Understand and present the JAGGAER value proposition and competitive differentiators internally and externally through innovative solution presentations, proposals, demonstrations, webinars, and thought leadership channels across the entire JAGGAER solution suite., • Collaborate with the Sales and account management teams to build out a commercial proposition aligned to strategy and a relevant business case., • Understand and communicate how JAGGAER has delivered value to existing customers and its applicability to prospects, • Develop strong relationships with prospects by demonstrating a full understanding of their business needs, technical requirements, and competitive landscape, • Develop and present a value creation proposal/measurement for prospects, • Create and maintain technology demonstration assets and an environment that highlight how the JAGGAER platform solves specific challenges by industry, • Create and deliver technology demonstrations, presentations, and tailored proofs-of-concept / pilots, • Assist in completing prospect RFP's, working with the local Bid Manager, • Collaborate with the engagement / professional services team to ensure effective scoping and smooth project and implementation hand-off, • Contribute directly and through the team to corporate and local PreSales Consulting knowledge sharing capabilities, • Work with Product Management and Development to provide feedback from the field in order to advance solution functionality, • Understand the competitive landscape and counter positioning, • Conduct ongoing research into best practices within the P2P and S2P processes in the indirect and direct procurement spending area, • Provide technical support to Marketing on Regional Workshops, Customer User Group Meetings, Sales Seminars, and Trade Shows Position Requirements • Extensive experience in Procurement process design and execution across both Direct and Indirect categories, • A proven ability to understand and communicate with all key players from Procurement and Finance & Accounting departments involved, including CPO, Category Management, Supplier / Contract Management, CFO, Accounts Payable, and Operations personnel, • Preferred experience working with the public sector, • Extensive knowledge and understanding of all legislation relevant to the use of S2P technologies, both for single country and multi-geography deployments, and across both the Public and private sectors, • Demonstrable experience with deep understanding and enthusiasm for the features and benefits of all procurement enabling technologies, • Solid technical aptitude and knowledge of software, hardware, and networking information technologies are essential, • Previous consulting and implementation experience across multiple technology solutions/environments, ideally both On-Premises and SaaS / Cloud solutions across ERP, P2P, BI / Analytics, eSourcing, Contract Lifecycle Management (CLM), and Supplier Relationship Management (SRM), • Attitude for the technology innovation, especially on the current market trends in AI, • Degree educated and/or relevant qualifications, • Strong analytical, quantitative, and problem-solving skills, • Exceptional communication and proven relationship management skills, • Demonstrable business acumen, presentation skills, and selling aptitude, • Ability to work collaboratively under pressure and manage priorities while meeting deadlines, • Team working with the other PreSales Consulting team members, • Work effectively with cross-functional teams at varying resource levels within JAGGAER and customer organizations, • Proficient knowledge of MS Office Suite, including process modeling tools, • Demonstrable ability to speak and present publicly in large and high-visibility forums, • Fluent written and verbal English; other languages are a plus Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success! NOTE: Prior to an offer of employment, your name will be checked against regulatory and law enforcement lists of individuals who are restricted parties under applicable law and regulations. Your data will be processed and stored in JAGGAER systems hosted in the Netherlands and/or Belgium for purposes of these required screening activities. All data will be deleted after three months.

Paid Media Manager – Award-winning Finance – London Hybrid – Up to £50k + bonus + bens Our client is a fast-growing, award-winning business within the finance sector, with a collaborative and highly successful team. With their own in-house lead generation team and a substantial digital marketing budget, marketing performance is at the core of their success, with Return On Ad Spend (ROAS) and Cost Per Acquisition (CPA) driving every decision. They are now looking for a Paid Media Manager with a background from financial services or similar regulated environment to take full ownership of campaigns. This hybrid role will be 4 days initially moving to 3 days in office, offering the chance to join a forward-thinking organisation where marketing is central to growth. As Paid Media Manager you will be responsible for planning, executing, and scaling digital advertising campaigns across Google Ads, Meta, and LinkedIn. With full accountability for performance, you’ll thrive in a data-led environment where testing, optimisation, and commercial impact are key. Ideally with a background in financial services you will understand the regulatory nature and compliance for PPC in this environment. What are we looking for? • 4+ years’ experience managing PPC and paid social campaigns, ideally in a lead generation environment, • Proven track record of scaling campaigns and delivering measurable ROI, • Expertise across Google Ads, Meta Business Suite, LinkedIn Ads, Google Tag Manager, and GA4, • Strong analytical mindset with experience in A/B testing, funnel optimisation, and attribution modelling, • Confident handling large budgets with a focus on ROAS and CPA, • Excellent communication skills to collaborate with internal experts and partners, • Knowledge or interest in the property finance sector (or other regulated industries) would be a bonus What’s on offer? • Up to £50k plus performance bonus + benefits, • Company pension scheme, • Regular team socials and company events, • A high-profile role with autonomy and scope to directly impact business growth If you’re a performance-driven digital marketer working on paid campaigns, or a Paid Media Specialist who thrives on scaling campaigns and achieving CPA and ROAS targets, we’d love to hear from you. Are you looking for a different role? Spotlight Recruitment would love to support your search. You can join our community of over 145,000 followers by clicking on the Spotlight logo to stay up to date with our latest marketing, digital, design and communications roles and blogs. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we’re inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture, and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. This information will be treated as confidential and used only to support you during the interview process. To ensure your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert.

The Design Museum is one of the world’s leading museums dedicated to contemporary design in all its forms, from architecture and fashion to graphics, product and industrial design. Founded by Sir Terence Conran in 1989, the museum has grown from a pioneering gallery in the basement of the V&A to a global cultural destination welcoming over a million visitors annually. Their vision is bold: a world in which design enables this planet and its inhabitants to thrive. As a registered charity, the Design Museum champions the transformative potential of design through exhibitions, learning programmes and partnerships that inspire, challenge and empower. MRG are delighted to be partnering with the Design Museum to appoint an Estates Services Manager, a pivotal role in ensuring the smooth operation and security of the Design Museum’s iconic Grade II* listed building in Kensington. Reporting to the Head of Estates, this hands-on position oversees the delivery of security and soft services, ensuring a safe, clean and welcoming environment for staff and visitors. Key responsibilities include: • Managing security operations and systems, including CCTV, alarms and access control, in collaboration with contracted service partners., • Overseeing soft services contracts such as cleaning, waste management and pest control, ensuring high standards and cost-effective delivery., • Developing and implementing emergency response plans and supporting business continuity., • Working closely with internal teams to support exhibitions, commercial events and front-of-house operations., • Monitoring health and safety compliance, conducting risk assessments and implementing measures to mitigate risks., • Supporting sustainability initiatives, including waste reduction and environmental best practice. About you: You’ll bring demonstrable experience in security, estates or facilities management, with strong technical knowledge and a proactive, detail-oriented approach. You will have experience managing external contractors and delivering operational excellence in a high-footfall environment. Excellent communication and stakeholder management skills are essential, alongside a commitment to safety, service and sustainability. The Design Museum offers a competitive benefits package, including: • 25 days annual leave (plus bank holidays and Christmas Eve), • Defined contribution pension scheme (8% total contributions), • Flexible and hybrid working arrangements, • Season ticket and tenancy deposit loans, • Cycle to work scheme, • Free entry to UK museums and galleries, • Staff discounts and development opportunities, • Enhanced maternity and paternity leave, • Employee assistance programme Application process: For a confidential discussion, please contact our advisor Rob Cullum of The Management Recruitment Group. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them. Applications should consist of an up-to-date CV and a supporting statement outlining your suitability and motivations for applying for this position. • Closing date for applications: Sunday 1st February 2026, • 1st Stage interview (on site): Friday 13th February 2026

PR/Social Media & Office Manager Part-time 2 days per week. 2 days from our trendy Tower Bridge Office. Who are we? We have an exciting opportunity for a PR/Social Media & Office Manager to join our creative team, where you’ll be working with some leading online challenger brands, as well as well-known high street retailers. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, with many more clients across various sectors, including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. We believe that work should be fun and that, as a team, we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. The Opportunity We are looking for a superstar PR/ Social Media and Office Manager to join our fast-paced e-commerce agency. Key Responsibilities • Run the day-to-day office operations, keeping everything organised, stocked, and running smoothly, • Act as the go-to person for admin, office queries, calls, and general support, • Manage HR processes, including hiring coordination, onboarding, employee records, and offboarding, • Maintain HR systems, contracts, payroll updates, and holiday tracking, • Deliver a great onboarding experience (equipment, welcome packs, inductions), • Manage office budgets, expenses, invoices, and supplier relationships, • Plan and organise company socials, team days, and internal events, • Lead internal communications, including newsletters and team updates, • Own social media channels end-to-end (content creation, scheduling, posting), • Create and upload website content, including case studies and blog posts, • Support wider marketing efforts, including awards, reporting, and campaigns, • Coordinate client and industry events, from planning through to execution, • Support new business activity, CRM management, and partner coordination, • Provide ad hoc PA support to leadership (travel, scheduling, general admin) Nice to have: • Experience in an agency or e-commerce environment, • Familiarity with HR systems and recruitment processes, • Experience using social media scheduling tools, • Basic design skills (Figma, Canva or similar), • Event planning or coordination experience, • Exposure to CRM platforms (e.g. HubSpot, Pipedrive), • Experience with email marketing tools (e.g. Mailchimp, Klaviyo), • Understanding of SEO and content marketing Skills & Experience • Previous experience in an Office Manager, Operations, or similar role with some marketing/social exposure, • Strong organisational skills with the ability to juggle multiple priorities, • Excellent written and verbal communication skills, • Proactive, hands-on approach with a problem-solving mindset, • Close attention to detail and the ability to stay on top of moving parts, • Confident working with stakeholders across all levels of the business, • Experience managing social media and creating engaging content, • Comfortable using tools like Google Workspace, HR systems, and project management platforms, • Ability to handle sensitive information with discretion, • Creative eye with a good sense of brand, tone, and content Location We have a trendy office in a lively location near Tower Bridge, and our sociable team enjoy heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds with two days required in the office per week, on a Tuesday and Thursday. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. What’s in it for you You will be part of an ambitious agency, experiencing rapid growth. You will be working for the likes of Millies Cookies, Barker&Stonehouse, Oliver Bonas and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors. There is scope for this role to develop in the Partnerships function alongside the Account strategy team. We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We have frequent team lunches, breakfasts and quarterly social outings. You will be joining a welcoming, friendly team with a good sense of humour. You will have a 24-day holiday, and bank holidays on top, and we even give you your birthday off to celebrate in style. What’s more, we offer flexible working hours and even a ‘Work From Anywhere’ scheme that allows you the flexibility to work from abroad for up to four weeks per year. If this sounds like the role for you, we can't wait to hear from you. We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and people of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.

Role Overview This is a dual-remit role combining operational ownership of the London clinic with network-wide responsibility for clinical compliance. This person will be accountable for the safe, effective, and high-performing day-to-day running of the London site, while simultaneously leading UK Vein Clinic's approach to CQC compliance and clinical governance standards across all sites. As a visible and credible leader, they will work closely with the Medical Director, General Manager, Logistics Manager, and clinical teams to embed a culture of compliance, continuous improvement, and exceptional patient care. This role requires someone who can operate with both clinical authority and operational pragmatism — leading by example, building capability across the organisation, and ensuring UK Vein Clinic is always inspection-ready. Part One: London Clinic Manager The London Clinic Manager holds full accountability for the day-to-day operational running of the London site, delivering outstanding patient experience, strong team performance, and a consistently compliant and efficient clinic environment. Operations & Performance • Lead daily clinic operations to ensure a smooth, high-quality care environment, • Drive operational efficiency and continuous improvement, reviewing demand, understanding patient needs, and implementing process improvements, • Working with the Logistics Manager to ensure effective site staffing and resource scheduling, • Collaborate with multidisciplinary teams to ensure seamless, high-quality care delivery across all service lines, • Analyse patient feedback, complaints, and failure demand to identify root causes and implement timely remedial actions, • Use insight from patient satisfaction data to continually enhance the experience at the London site, • Support budget management and contribute to workforce optimisation to ensure the site operates sustainably People & Culture • Act as a visible and credible leader at the London site, setting the tone for a high-performance, values-led culture, • Lead, manage, and motivate the on-site team in line with UK Vein Clinic's values: patient-obsessed, safe and effective, and kind, fun and caring, • Design and deliver competency-based training programmes and support the ongoing professional development of London site staff, • Liaise regularly with the General Manager and Logistics Manager on performance, staffing, and operational priorities Part Two: Clinical Compliance Lead (Network-Wide) As Clinical Compliance Lead, this person is responsible for overseeing and driving CQC compliance and clinical governance standards across UK Vein Clinic's full clinic network. This is a proactive, hands-on role that requires both technical regulatory expertise and the ability to build capability and confidence in teams across multiple sites. CQC Compliance & Regulatory Oversight • Oversee CQC compliance across all UK Vein Clinic sites, acting as the organisation's subject matter expert on CQC regulations and standards, • Implement and maintain processes and protocols to ensure compliance with CQC regulations across the clinic network, covering both clinical and non-clinical aspects, • Keep up to date with changes to CQC monitoring frameworks and inspection methodologies, building a deep understanding of the new inspection process and translating this into practical guidance for site teams, • Act as CQC Registered Manager for the London site, and work progressively towards holding registered manager status for additional sites across the network Inspection Readiness • Work closely with the Medical Director to prepare clinics for CQC audits and inspections, actively participating in the inspection process and ensuring all documentation and procedures meet CQC requirements, • Design and implement a mock inspection programme, running exercises across sites to identify gaps and embed a culture of inspection readiness, • Ensure all sites maintain comprehensive, up-to-date evidence portfolios that demonstrate compliance with CQC fundamental standards at all times Incident Management & Governance • Verify that the incident reporting and investigation process operates effectively across all sites, ensuring all notifiable incidents are recorded, analysed, and that appropriate actions are taken to prevent recurrence, • Manage escalated incidents, complaints, and investigations with clear and timely action planning, ensuring lessons are learned and embedded across the network, • Chair or contribute to governance and risk meetings, maintaining network-level risk registers and ensuring risks are escalated and managed appropriately, • Lead infection prevention and control (IPC) programmes and clinical audit activity, driving continuous improvement in clinical standards across all sites Staff Training & Capability Building • Provide guidance and support to staff across all sites on CQC standards, policies, and procedures, • Conduct training sessions to promote understanding of and adherence to regulatory requirements, tailoring content to different roles and sites as needed, • Support site managers and clinical leads in building their own compliance competence, creating a network of informed and empowered local leads Person Specification Essential • Minimum 3 years' management experience in a busy clinical or healthcare environment, • Previous experience as a CQC Registered Manager, or substantial working knowledge of CQC registration and standards, • Strong understanding of clinical governance frameworks, including incident management, IPC, audit, and risk, • Proven track record of driving operational performance and delivering measurable results, • Demonstrable experience leading and motivating multidisciplinary teams across multiple settings, • Experience chairing governance or risk meetings and maintaining risk registers, • Strong problem-solving and project management skills, • Proficient in Microsoft Office and comfortable with digital operational systems Desirable • Experience operating across a multi-site healthcare network, • Experience within a private healthcare or outpatient clinic setting, • Familiarity with vascular or procedural clinic environments, • Experience designing or delivering clinical compliance training programmes • • Exposure to mock inspection design or CQC preparation programmes

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

About Dragon Capital Dragon Capital is a Vietnam-specialist investment firm founded in 1994, managing assets across public equities and fixed income. We are the oldest and largest private asset manager in Vietnam by AUM and a recognised authority on the country as an asset class. Vietnam is the last of the major East Asian growth stories, with significant economic and capital market development still ahead. In 2025, it delivered c.8% GDP growth at a time when much of the developed world was slowing. The country is in the middle of a sweeping programme of structural reform, a deepening domestic consumption base, sustained foreign direct investment inflows, and a FTSE Russell upgrade from Frontier to Emerging Market status. International investor engagement with Vietnam remains underpenetrated relative to its economic trajectory, creating a meaningful opportunity for early movers. As with any emerging market, this opportunity comes with complexity, from market structure to liquidity, and requires a thoughtful, long-term approach. Dragon Capital's London office is a strategic hub whose influence extends well beyond its size, acting as the firm's primary interface with international investors seeking exposure to this opportunity. The Role We are hiring a Fundraising Executive to drive investor acquisition and relationship development across the UK and Europe, with a primary focus on family offices and select institutional allocators. You will own significant parts of the sales process from prospecting through to onboarding, work directly with senior leadership, and gain exposure to the full investor value chain. In the near term, success is defined by expanding our reach: opening doors, building a high-quality pipeline, and ensuring that when our investment team is in market, they are meeting new and relevant investors. Over time, this translates into meaningful AUM growth across our platform. This is not a pure relationship management role. It requires both the discipline to build and maintain a pipeline from a standing start, and the judgement to engage credibly with sophisticated investors. You will work closely with the investment team in Vietnam, gaining direct exposure to portfolio managers and contributing to how the firm presents its investment thinking internationally. Key Responsibilities Systematically identify and develop new investor relationships across Europe, with a focus on family offices, private banks, and select institutional allocators seeking emerging market exposure. Build and maintain a high-quality prospect universe. Develop target lists, prioritise outreach, and ensure consistent progression from first contact to active engagement. Manage the sales pipeline with discipline. Maintain accurate CRM records, track engagement systematically, and ensure consistent follow-up. Promote Dragon Capital's fund range, including our London-listed fund Vietnam Enterprise Investments Limited (VEIL), our UCITS strategies, and our US-listed ETF (KPHO), alongside bespoke mandates for sophisticated investors. Tailor the investment case to each audience. Propose and manage a roadshow calendar, ensuring effective investor coverage across key European markets. Monitor market trends, competitor positioning, and shifts in allocator sentiment to inform sales strategy and product development. Coordinate closely with the Vietnam-based investment team, the London-based product specialist, and compliance to ensure consistent messaging and regulatory alignment. Provide regular reporting on pipeline activity, conversion, and investor feedback to senior management. What We're Looking For 2 to 5 years of experience in fund sales, distribution, or investor relations, ideally within emerging markets or cross-border asset management. Candidates with more experience who are looking for greater ownership than their current platform allows are also encouraged to apply. Experience engaging with European family offices, wealth platforms, or institutional allocators. An existing network is helpful but not essential; the ability to build one is. Evidence of initiative and drive. This role rewards individuals who are willing to do the work required to build a pipeline, not just maintain one. Strong organisational discipline. You build lists, track detail, and maintain a clean, actionable pipeline. A proactive sales mindset and confidence to initiate new relationships. Experience with structured sales processes and CRM systems such as Salesforce. Strong written and verbal communication, with the ability to translate complex investment ideas into clear, compelling narratives for sophisticated investors. Fluency with AI tools for research, outreach, and content development. We expect this to be part of how you work, not a novelty. An interest in emerging markets and the curiosity to develop a deep understanding of Vietnam as an investment case. Vietnam-specific knowledge can be learned; strong sales instincts cannot. Bachelor's degree in a relevant discipline. CFA, IMC, or FCA approval is a plus but not required. Why This Role Dragon Capital's London office is a lean team with no large supporting infrastructure behind it. That is a deliberate design choice, not a limitation. You will work directly with senior colleagues, take ownership of how the firm engages with investors, and have a direct impact on commercial outcomes. For the right individual, this is a faster path to a senior commercial position than a traditional asset management career would offer. Vietnam is still early in its global institutional adoption. The opportunity to build both a network and a track record in a market at this stage of development is rare, and unlikely to last indefinitely.

📱 Product Manager: Customer Experience 💰 £66,000–£80,000 + 15% bonus + great benefits 📍London | Hybrid Flexible working | Optional 4-day working week ⚡ Permanent | Transformation role | High autonomy | Fast environment I'm partnered with a well-funded, high-growth UK business that operates at real scale, millions of customers, complex service environments, and a genuine appetite to do things differently. They're investing heavily in their digital product capability and need a PM who can take ownership of a genuinely complex customer journey and make it dramatically easier to navigate without picking up the phone. This is a transformation role. Not incremental improvements. Not BAU. Real, meaningful change to how customers experience connectivity services. 🚀 What you'll be owning: • The end-to-end digital journey for broadband and mobile customers, from onboarding through to fault resolution and service management, • Understanding why customers contact support and building the digital tools that remove that need, • Self-service experiences that actually work, guided diagnostics, smart troubleshooting, intuitive account management, • Creative use of content (video, in-app guides, proactive comms) as part of journey design, not an afterthought, • Close collaboration with UX, Engineering, Data and Customer Ops in an Agile squad, • Data-led prioritisation, using analytics to back every decision and prove impact 🧠 What they're looking for: • A Product Manager who leads with the customer problem, is experimental and has an entrepreneurial approach, • Proven end-to-end ownership of complex digital customer journeys, • A real UX mindset, empathetic, outcome-driven, and genuinely bothered by friction, • Someone comfortable translating operational complexity into simple, intuitive digital experiences, • Strong stakeholder communication, comfortable with engineers, designers and the exec table 🌟 Nice to have: • Experience in telecoms, broadband, utilities, or a similarly complex regulated service environment, • Background in self-service diagnostic flows or guided troubleshooting product design, • Exposure to advisor/agent-facing tools alongside customer-facing journeys This is a great opportunity to work on a large-scale product with real complexity, genuine transformation and meaningful impact. Please apply below if you are interested!

About We are looking for an experienced sourcing and procurement specialist to support a private client of HENI on a residential project in London, working on a freelance basis. The client is acting as their own creative director, and we need someone exceptional at making their vision a reality. This is a purely logistical and executional role — the creative direction is set. Responsibilities Sourcing materials, fabrics, fixtures, and furniture to precise briefs and mood boards. Leveraging trade relationships to access London and UK suppliers and securing trade pricing. Tracking orders, managing lead times, and coordinating deliveries around the main contractor's schedule. Organising samples (tiles, paints, finishes) for client sign-off. Maintaining detailed budget spreadsheets across all interior costs. You Are Highly organised and detail-driven, with a strong network of London and UK suppliers, makers, and trades. You are a skilled collaborator who thrives on executing a clear vision — and you have no interest in imposing your own. Formal project management experience is useful but not essential; what matters most is that people who work with you know you as someone who never drops the ball. Important: This role does not involve creative direction. The client leads all design decisions. We are looking for someone who sees that as a feature, not a limitation. You will be able to travel to London and be flexible with time.

Account & Operations Manager - £35k-£40k Open to full & part time Crucible is a digital agency based in London, focused on the property and construction sector. We deliver WordPress builds, ongoing website support, and performance marketing. We're looking for an Account Manager to own relationships across the business. You'll be the glue between clients and our delivery team, keeping projects moving, clients engaged, and the work exciting. Day to Day Your time will be split between client calls, responding to emails, and managing an active backlog of support and improvement work. You'll proactively identify opportunities to improve clients' websites, pitch those ideas back to clients, and brief them through to our development team for delivery. Some content changes you'll handle directly yourself, no dev knowledge needed. On larger projects, you'll be involved from design through to QA, keeping the client informed and enthusiastic throughout. The goal is simple: make working with Crucible an enjoyable experience. What We're Looking For: • A strong communicator, clients should enjoy hearing from you, • Real interest in digital: websites, SEO, design, how things work online., • Agency experience preferred but not essential, • Organised and proactive, comfortable owning a portfolio independently, • No coding required, but you should care about how websites are built and why

Quantitative Alpha Researcher – Systematic Macro A global investment firm is looking to hire a Quantitative Alpha Researcher to join a systematic macro trading team. The group develops fully systematic strategies across liquid markets, with a focus on mid-horizon signals (intraday to multi-day holding periods). This role will focus on researching and implementing scalable alpha across a diversified macro universe, including futures, FX, and other products such as interest rate swaps and credit indices. This is a key hire working with an established and successful Portfolio Manager. Key Responsibilities • Research and develop systematic alpha signals with intraday to multi-day horizons, • Design, test, and implement fully automated trading strategies, • Work with large datasets to identify robust, scalable sources of alpha, • Contribute to expanding coverage across macro instruments (e.g. futures, FX, IRS, credit indices), • Collaborate with trading and engineering teams to bring models into production Requirements • 3–7+ years of experience in quantitative alpha research, • Strong track record researching short- to medium-term signals, • Advanced degree (MSc or PhD preferred) in a quantitative discipline (e.g. Statistics, Mathematics, Physics, Engineering, Machine Learning), • Strong foundation in statistics and probability, • Excellent programming skills in Python, • Experience working with large and complex datasets, • Detail-oriented, with a rigorous and methodical approach to research, • Ideally non-compete of less than 12 months Compensation • Competitive base salary in the range of $150,000–$250,000, depending on experience and location, • Performance-related bonus Location • London, New York, or Singapore

Job Title: Lean Delivery Manager Salary: Up to £60,000 Location: Hybrid working (2–3 days per week on-site) Role Overview The Lean Delivery Manager will play a key role in driving continuous improvement and transformation initiatives across a core business function. Working closely with senior stakeholders, the role holder will be responsible for identifying improvement opportunities, leading Lean initiatives, and ensuring sustainable, measurable outcomes aligned to business strategy. This position will act as a trusted partner to Business Unit leaders, embedding Lean principles, improving operational performance, and fostering a culture of continuous improvement. Key Responsibilities • Lead the deployment of Lean transformation initiatives within a business unit, ensuring alignment to strategic objectives., • Analyse current processes, identify inefficiencies, and design future-state solutions to improve performance and customer outcomes., • Develop and deliver end-to-end implementation plans, ensuring initiatives are executed effectively and deliver measurable benefits., • Partner with Business Unit leaders to understand priorities and integrate continuous improvement practices into day-to-day operations., • Apply Lean and problem-solving methodologies (e.g. process mapping, root cause analysis, performance management frameworks) to drive insight and solutions., • Facilitate workshops and training sessions to build Lean capability across teams and leadership., • Coach stakeholders at all levels, including senior leaders, to support adoption and sustainability of continuous improvement practices., • Track, measure, and report on performance improvements and benefits realisation., • Ensure consistent application of Lean standards, tools, and best practices across initiatives., • Provide regular updates and reporting to senior leadership on progress, risks, and outcomes. Skills & Competencies • Strong analytical skills with the ability to interpret data and measure performance effectively., • Excellent communication and stakeholder management skills, with experience engaging senior leaders., • Highly organised with strong attention to detail and ability to manage multiple priorities., • Self-motivated, proactive, and results-driven., • Ability to operate effectively in a fast-paced, changing environment., • Hands-on experience with Lean tools and methodologies, including process mapping and root cause analysis., • Solid project and programme management capability. Qualifications • Degree level education (preferred)., • Lean / Continuous Improvement certification (e.g. Green Belt, Lean Competency System)., • Project or Programme Management certification (e.g. Prince2, Agile, Scrum). Experience • Proven experience (5+ years) delivering Lean or continuous improvement initiatives., • Background in Financial Services, with understanding of operational management practices., • Demonstrated success in leading process improvement and transformation programmes., • Experience influencing stakeholders and delivering sustainable change within complex organisations.

Regulatory Compliance Advisory Manager London We are partnering with a high-growth consultancy expanding its Regulatory Compliance Advisory practice and seeking an experienced Regulatory Compliance Advisory Manager to join its London team. This is a senior, client-facing opportunity for an established compliance professional looking to move into a dynamic advisory environment. You will provide subject matter expertise to clients, lead complex engagements, and support firms in navigating evolving UK regulatory expectations. Key Responsibilities • Provide expert regulatory compliance advice to clients across retail banking and consumer credit sectors, • Interpret and apply UK regulatory requirements including FCA Handbook, Consumer Duty, CONC, SYSC, and wider conduct standards, • Lead the design, review, and enhancement of compliance frameworks, policies, controls, and governance arrangements, • Support clients through remediation programmes, internal audit actions, and regulatory reviews, • Build strong client relationships and act as a trusted advisor across multiple engagements, • Support business development activity, proposals, and the continued growth of the advisory practice, • Mentor junior team members where appropriate and contribute to internal capability buildingKey Skills & Experience, • Proven experience in a senior compliance, or regulatory advisory role within:, • Retail Banking, and/or, • Consumer Credit / Lending, • Strong understanding of UK regulatory frameworks, particularly FCA requirements, • Good knowledge of key topics including Consumer Duty, SMCR, conduct risk, governance, and customer outcomes, • Experience delivering regulatory projects, advisory reviews, or framework enhancements

CRM Manager Contemporary Art | Central London £55,000 – £65,000 + depending on experience The Company A leading name in the contemporary art world, our client operates at the intersection of culture, commerce, and collector relationships. With a rich programme of artists, exhibitions, and editions, they are now investing seriously in their digital infrastructure — and this hire sits at the heart of that ambition. The Role This is a strategic CRM appointment, brought in at a pivotal moment. The business is mid-way through the integration of a new CRM system, working alongside an external agency, and needs a commercially minded operator to take ownership of the roadmap from here. You will define how the gallery communicates with its audience — collectors, buyers, enquirers, and cultural followers — and rebuild those relationships in a way that is more relevant, more considered, and ultimately more effective at driving sales and engagement. This is not a hands-on build role. It is a strategy-first position, with the ability to influence creative direction and hold an agency accountable to results. The role is fully office-based, five days a week in Central London. What You'll Be Doing • Leading the ongoing CRM system integration in partnership with the external agency, acting as the senior internal voice on delivery, priorities, and outcomes, • Developing and owning the CRM strategy — segmentation, journey mapping, contact cadence, and re-engagement programmes across the full database, • Identifying opportunities to reconnect with lapsed and dormant contacts in ways that feel culturally relevant, not commercially aggressive, • Setting clear KPIs around click-through rates, open rates, conversion, and revenue attribution — and reporting against them with rigour, • Collaborating with the wider team on email design and content direction, providing strategic steer on tone, timing, and targeting, • Working closely with sales to ensure CRM activity is directly supporting commercial objectives — more enquiries, more sales, more repeat buyers, • Championing data hygiene and segmentation best practice throughout the organisation Who We're Looking For • A proven CRM professional with experience in a commercially driven, brand-led environment — luxury, art, culture, or lifestyle backgrounds are all of interest, • Someone who leads with strategy but understands the mechanics — you know what good looks like technically, even if you are not building it yourself, • Experience managing or closely overseeing agency relationships, with the confidence to challenge, direct, and push for better, • Strong analytical instincts — comfortable in the data, able to translate performance into clear commercial insight, • An appreciation for the art world, or the ability to quickly develop one — the tone of communication matters here, • Clear, confident communicator who can work across creative, commercial, and technical stakeholders without losing the thread The Detail Salary: £55,000 – £65,000, with flexibility for the right candidate Location: Central London — fully office-based, five days a week

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . Who do we need? The Agency Account Manager is responsible for identifying, establishing, and building strong relationships with strategic partners to drive topline growth, enhance the value of Monotype brand solutions and extend market reach. The ideal candidate is someone who is eager to drive the agency side of Monotype’s business while developing strategic sales skills and driving overall revenue for Monotype. Key Responsibilities: • Partner with team to own agency relationships that align and support Monotype growth and market expansion. This includes the creation of detailed account plans to track agency progress and achievement to revenue and milestone goals, you will be working on the following with leadership oversight:, • Research and qualify new relevant agencies based on revenue potential, time to revenue realization, and strategic significance., • Drive educational measures to grow revenue through joint strategic planning that encompasses product, marketing, and sales initiatives., • Further Develop Holding Company relationships at both the agency level and parent/holding company., • Build and facilitate strong cross-functional relationships with Monotype business leaders and account personnel to engage on target agencies, strategize on holistic solutions, and ensure optimization of cross business opportunities., • Maintains Salesforce CRM, including adding new leads, maintaining a qualified pipeline, and recording interactions and contacts relevant to the organization. What we’re looking for: • 2-4 years’ experience in an advertising agency or high-tech industry (preferably enterprise software) in the following roles: Business Development or Sales, Account Management, Product Marketing., • You are highly organised, autonomous, self-starter with a focus on results, • Comfortable with public speaking, • Fluency in English is required; French, German or Italian is a plus #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

About the Role Our client is seeking an experienced Senior Design Manager to join their rapidly expanding team, working on specialist fire safety and building remediation projects across London. This is an exceptional opportunity for a seasoned design professional to take on a leadership role within a forward-thinking, modern organisation. The company specialises in delivering recladding and building safety remediation projects, working with leading contractors to ensure compliance and safety across high-profile developments. The Opportunity This role is ideal for someone with proven senior leadership experience who has successfully managed design teams, or for an ambitious professional ready to step up into a leadership position. You will: • Immediately have 2 direct reports (Design Coordinators) responsible for running their own projects, • Support the Head of Design in growing the team, including recruiting 2 Senior Design Coordinators, • Oversee design delivery across multiple specialist fire safety and remediation projects, • Play a key role in shaping the strategic direction of the design function What We're Looking For • Proven experience in design management within construction, building safety, or remediation sectors, • Strong leadership skills with experience managing and developing design teams, or the ambition to step into this responsibility, • Experience working with specialist contractors on complex projects, • Excellent stakeholder management and communication skills, • A proactive, solutions-focused approach to challenges What's On Offer • Flexible working: 3 days in the office (Central London), 2 days working from home, • Modern culture: A progressive, forward-thinking company that values autonomy and doesn't believe in micromanagement, • Growth potential: Join a fast-growing team with genuine opportunities for career progression, • Impactful work: Contribute to critical building safety projects that make a real difference How to Apply If you're ready to take the next step in your career and join a dynamic, growing team working on high-impact projects, we'd love to hear from you. Click Apply!

About the Opportunity We are seeking a highly analytical and hands-on Senior Manager – Operations Development & FP&A to support the continued growth and operational maturity of the Group. This is a unique opportunity to work at the heart of the business, supporting both Finance and Operations in a fast-paced, international environment. The role will play a key part in strengthening planning processes, improving the quality of Board and management reporting, and enhancing operational visibility across the organisation. Working closely with the CFO and COO, this position will contribute directly to strategic decision-making by providing clear, data-driven insights on financial and operational performance. The role also offers the opportunity to shape and improve key processes as the business continues to scale. What are we looking for? As a Senior Manager – Operations Development & FP&A, you will be able to: • Lead and manage the annual budgeting process, quarterly reforecasts, and long-term planning cycles., • Build and maintain robust financial models linking operational activity with revenue and cost drivers., • Work closely with business and functional leaders to gather inputs, challenge assumptions, and ensure alignment with Group priorities., • Monitor performance against plan, identifying variances, risks, and opportunities., • Perform scenario analysis and provide insights to support strategic decision-making., • Prepare and coordinate Board and Executive Committee reporting, ensuring clarity, accuracy, and relevance., • Support the COO with portfolio and operational analysis across business lines and geographies., • Translate complex financial and operational data into clear, actionable insights for senior stakeholders., • Support senior leadership with ad hoc analysis, presentations, and decision-making materials., • Develop and track operational KPIs focused on capacity, productivity, and efficiency., • Analyse workflows and resource allocation to identify inefficiencies and improvement opportunities., • Support the design and implementation of practical, data-driven operational improvements., • Work closely with Operations leadership to align resource planning with business demand and growth., • Collaborate with teams across multiple jurisdictions, ensuring consistency in planning and reporting., • Contribute to the development of reporting tools, dashboards, and management information., • Support improvements in data quality, accessibility, and reporting processes across the Group. Essential qualifications, skills and experience • Lloyd’s or company market Property Treaty experience (broking or underwriting), of at least 20 years in a client/broker facing role., • Technical knowledge of Property Treaty business., • Use and experience in Property Treaty Pricing models., • Strong analytical and financial modeling skills, with experience using Excel and catastrophe models (RMS, AIR, etc.)., • Excellent communication skills (written and verbal)., • Organised, methodical, quick thinker., • Willingness and desire to learn and develop., • Demonstrate strong analytical skills and problem solving abilities., • Attention to detail and accuracy., • Sociable, approachable and presentable with a good work ethic and willingness to take on responsibility., • Ability to work to under pressure and meet deadlines., • Excellent negotiation, communication, and relationship management skills., • Ability to work in a fast-paced environment, manage multiple priorities, and make sound underwriting decisions., • Ability to work in multicultural environments and adapt to different business cultures. Our promise to you • Competitive salary with performance-based incentives., • Opportunities for career growth and professional development., • Exposure to international markets and global clients., • A collaborative and dynamic work environment alongside industry experts., • Private medical insurance., • Group life insurance., • Cycle-to-work scheme., • 30 days of annual leave plus bank holidays., • Hybrid working environment, • In addition to the benefits listed above, we offer a comprehensive benefits package designed to support your well-being. Who We Are Oceanre is a leading reinsurance provider, specializing in life, health, property & casualty, personal accident, cargo, surety, and motor insurance solutions. We partner with global insurers, brokers, and corporate clients to deliver innovative and optimal risk transfer programs. Our commitment to discipline, transparency, and consistency in underwriting and claims handling makes us a trusted name in the industry. Our Culture At Oceanre, we honour the promises we make to our regional clients by supporting the creation of new capabilities to address their evolving needs. We empower our team to take initiative, think strategically, and drive impactful solutions. Our diverse and inclusive work environment fosters continuous learning and relationship-building, while our financial strength and solvency allow us to expand and aim for more. Are you ready to shape the future of reinsurance? Be bold.

Airline sales manager - Required for this global airline based in their central London office in the city. You will be managing a team of 4 people, You will be responsible for managing a key international airlines portfolio, agreeing a strategic plan and achieving revenue targets in-line with the clients expectations. Salary ideally up to £45,000 but they are willing to pay more for the right candidate plus bonus up to 3 k and benefits listed below. Ideally an airline background as a sales manager or account manager, but they would consider a account manager form the corporate or leisure side of the travel industry as long as they were an airline guru. Airline sales managers duties -Manging a team of 4 which includes a sales executive, sales support agent and 2 reservations agents -Contribute to the airlines passenger sales and marketing division, reporting and presenting station performance/results to European divisional leaders -Take ownership or development and growth of both leisure and corporate business as well as manage existing client database -Lead FAM trips when required -Attend and represent the airlines at industry events -Monitor industry trends, competitor activities and customer feedback -Support the Country Manager with forecasts, budgets, and reports for the executive team -Design and negotiate commercial deals Airline sales managers skills required -Ideally sales management or account management for another airline, but they would consider a TMC or leisure account manager as long as they are an airline guru -Able to be office based full time in London -Proven track record of achieving sales targets and driving revenue growth -Excellent communication, negotiation and presentation skills -Willingness to travel when required -Team management experience Additional information -Bonus up to 3k per year, benefits including 21 days holidays rising to 25 with longevity, life and medical insurance, pension, If you are interested in the above role please apply online or send your cv to quoting DT60579

Criterion Capital is seeking a Design Manager to control the design development process and the consultants teams for our commercial to hotel conversion projects. The Design Manager will be responsible for managing the entire design process and consultant teams, ensuring that design solutions meet client and the ERs, project cost and timescale goals, and all relevant regulatory requirements. The ideal candidate will have commercial conversion experience, and rounded experience on hotel projects delivery (Fit Out, Envelope and Services). Job Overview • Manage and oversee the consultant and contractor design process for our hotel conversion projects, ensuring all consultants’ designs meet the project’s functional, aesthetic, and technical requirements. Monitor the Consultants deliverables and programs for each stage,, • Identify and recommend early involvement of specialist packages and coordinate the work of external specialist contractors and suppliers, • Collaborate closely with the project management and operations team to ensure designs are aligned with project scope, budget, and programme and the relevant information has been shared between the project team, • Serve as the primary point of contact for all design-related matters related to the project(s), communicating effectively with clients, project managers, and construction teams., • Facilitate design review meetings with stakeholders to present concepts, obtain feedback, and refine designs to achieve final approvals., • Identify and Proactively address potential design challenges and risks that could impact costs, timelines, or project feasibility., • Incorporate sustainable design principles into all projects, ensuring that designs minimize environmental impact and adhere to green building standards where applicable., • Ensure the Consultant information format and output as well as production of all design documentation, is accurate, complete, and clear, • Support the construction stage by managing on behalf of the Principal Contractor all relevant duty holder process, • Contribute to the project QA/QC processes required to be established to ensure that the agreed design is closely controlled on site; About You: • A minimum of 3 years’ industry experience in consultancy and/or design manager roles within main contract or developer business’, • Experience as a Design Manager or similar role, preferably in hotels, or related fields., • Bachelor’s degree in architecture, or a related field., • Ability to manage design teams and coordinate with multiple stakeholders., • Experience in managing design projects within budget and to the highest quality standards., • Understanding of construction methods and how design choices impact project feasibility and costs and achieve compliance with current building regulations., • Proficiency in design software (e.g., AutoCAD, Revit, SketchUp) and familiarity with project management tools (Procore).

A London-based organisation is seeking an experienced Commercial Removals Project Manager for a fixed-term contract, offering hybrid working. Operating within a corporate environment, this role will lead a high-profile, large-scale office relocation within a live business setting. It is ideally suited to a strategic relocation professional with a proven record of delivering complex commercial moves end-to-end. Key Responsibilities: • Design and execute a comprehensive corporate relocation strategy and fully integrated move masterplan aligned to business objectives, • Lead the end-to-end delivery of a major commercial office move, from site decommissioning through to workplace mobilisation, • Direct all commercial removals activities, including phased staff moves, specialist equipment handling and asset management, • Manage complex IT and AV relocation programmes, including secure server room migration and critical infrastructure transition, • Deliver relocation works within an occupied environment, safeguarding business continuity and minimising operational disruption, • Implement robust project governance controls, including RAID logs, reporting frameworks, change control and performance tracking, • Coordinate cross-functional stakeholders to align estates, facilities, HR and operational requirements with relocation timelines, • Procure, appoint and manage removal contractors and specialist relocation suppliers, ensuring service excellence and compliance, • Control and forecast relocation budgets, driving cost efficiencies without compromising service quality, • Lead comprehensive risk management, health and safety planning and contingency arrangements for mission-critical services, • Develop and execute structured communication and engagement strategies to support organisational readiness and staff transition, • Oversee space planning, final positioning and Day-One readiness, followed by post-move hyper-care and formal project close-down Key Skills & Experience: • Extensive project management experience within the commercial removals and relocation industry, with essential corporate office move expertise, • Proven success delivering large-scale, complex workplace relocations from strategy through to post-move support, • Strong experience relocating IT infrastructure and critical technical environments, including secure server facilities, • Advanced governance capability, including RAID management, structured reporting and controlled programme delivery, • Excellent stakeholder engagement, contractor negotiation and commercial budget management within relocation projects, • Professional project management qualification such as PRINCE2, PMP or equivalent, supported by strong analytical and strategic acumen

Job Description : This role sits within Avanade's Modern Workplace Engineering Practice, which focuses on modernizing and extending the workplace technology ecosystem. We help our clients protect against evolving threats, empower new ways of working, and unlock greater business value through the Microsoft ecosystem. At this time, we are unable to provide visa sponsorship for this role. Candidates requiring sponsorship are kindly requested not to apply. Key Responsibilities: • Partner with clients to design and deliver future-ready workplace solutions that drive business growth, resilience, and employee experience., • Collaborate with account teams to shape, sell, and coordinate the delivery of strategic workplace transformation programs., • Develop pragmatic and sustainable workplace roadmaps that help clients maximize the value of their Microsoft investments., • Lead the creation of modern workplace architectures grounded in Zero Trust, cloud-first principles, and intelligent automation., • Contribute to the development and evolution of new workplace propositions, incorporating trends such as AI, digital employee experience, and hybrid work enablement., • Support sales efforts by crafting proposals, delivering client presentations, and responding to RFPs., • Engage with senior client stakeholders, providing trusted advisory services and translating business requirements into innovative technical solutions., • Actively share expertise within Avanade, mentoring colleagues and contributing to our global community of modern workplace professionals. Job Qualifications: • Proven experience architecting and supporting the sales and delivery of modern workplace solutions across cloud, hybrid, and on-premises environments., • Strong background in Microsoft 365 adoption, governance, and security — including content services, collaboration platforms (Teams, SharePoint, Viva), and compliance frameworks., • Demonstrated track record leading enterprise-scale digital workplace transformations ($1M+ programs), with measurable outcomes in productivity, security, and user experience., • Expertise in end-to-end solution design, including enterprise architecture, integration, automation, and cloud-native services., • Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency., • Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection., • Skilled in enterprise information architecture, content migration, workflow automation, and process optimization using Power Automate and third-party tools., • Ability to work seamlessly across global delivery models (onshore, nearshore, offshore) and collaborate within complex matrix organizations., • Strong client-facing consulting skills, with the ability to shape solutions, influence stakeholders, and translate business requirements into technical outcomes., • Proven experience architecting and supporting the sales and delivery of modern workplace solutions across cloud, hybrid, and on-premises environments., • Strong background in Microsoft 365 adoption, governance, and security — including content services, collaboration platforms (Teams, SharePoint, Viva), and compliance frameworks., • Demonstrated track record leading enterprise-scale digital workplace transformations ($1M+ programs), with measurable outcomes in productivity, security, and user experience., • Expertise in end-to-end solution design, including enterprise architecture, integration, automation, and cloud-native services., • Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency., • Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection., • Skilled in enterprise information architecture, content migration, workflow automation, and process optimization using Power Automate and third-party tools., • Ability to work seamlessly across global delivery models (onshore, nearshore, offshore) and collaborate within complex matrix organizations., • Strong client-facing consulting skills, with the ability to shape solutions, influence stakeholders, and translate business requirements into technical outcomes. You should have previous experience in one or more of our core Workplace technology areas below: Identity & Security • Microsoft Entra ID (Azure AD) - Identity, Conditional Access, Hybrid Join, MFA, • Enterprise Mobility & Security - Intune MDM & MAM, Information Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps, • Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management • Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads, • Windows Autopilot - provisioning and lifecycle automation, • Windows as a Service - servicing, updates, patch automation, • Endpoint hardening and compliance - Intune policies, GPO, policy baselines, health checks Collaboration & Content Services • Microsoft 365 - Exchange, Teams, SharePoint, Viva, OneDrive, • Content services - Information architecture, content migration, knowledge management, • Workflow and automation - Power Automate, Power Apps, integration with business systems, • Security and governance - Records management, compliance, insider risk Virtualization & Cloud PC • Azure Virtual Desktop (AVD) - architecture, deployment, FSLogix, Azure Files, • Windows 365 - Cloud PC design and integration, • Hybrid scenarios - Remote access, automation, monitoring Core Infrastructure • Active Directory - DNS, DHCP, Group Policy, hybrid identity, • Azure platform services supporting workplace - Automation, monitoring, networking

Senior Project Manager Location: London Salary: £80,000 + £8,000 Profit Share + Benefits Overview An opportunity has arisen for an experienced Senior Project Manager to join a globally respected consultancy known for delivering technically complex projects. This role includes working on a diverse portfolio spanning laboratories, commercial offices, healthcare facilities, hospitals, and advanced research environments. This position is ideally suited to an individual with an engineering background who has transitioned into project management, bringing strong technical understanding alongside a passion for delivering high-quality, purpose-driven outcomes. The Role You will play a key role in leading the delivery of major technical projects, working closely with integrated design and engineering teams. The role requires a strong focus on collaboration and client engagement, ensuring projects are delivered efficiently. Key Responsibilities • Lead the delivery of technically complex projects across science, healthcare, and commercial sectors, • Manage projects across the full lifecycle, from early-stage advisory through to completion, • Oversee programme, cost, risk, and quality management, • Build and maintain strong client relationships About You • Proven experience delivering technical projects (labs, healthcare, or similar environments), • Engineering background with a transition into project management Qualifications • Degree in Engineering (essential), • Ideally Chartered or working towards: MRICS, MCIOB, MEPM

SBS is seeking a Product Compliance Manager to join our Product team in a full-time, permanent capacity. The successful candidate will be responsible for monitoring upcoming regulations, interpreting and assessing their impacts, and collaborating with the product team to design solutions that support our clients in meeting their regulatory obligations. As a professional in lending and banking compliance, or with experience in interpreting financial regulations, you will assist our customers (banks and building societies) and involve them through various methods, including presentations, forums, and workshops. Additionally, you will engage with external stakeholders such as regulatory or trade bodies. Location: London or Sheffield Full-time, permanent role Hybrid work model: 2 days in the office per week Responsibilities and key duties in the role are to: • Maintain a strong and comprehensive understanding of the regulatory environment impacting financial services, with a primary focus on mortgages & savings., • Create a community of compliance specialists across our client base, fostering strong relationships and hosting round table events., • Ensure regulatory change is communicated both internally and externally via a range of methods such as workshops and newsletters., • Translate regulatory change into easily understandable business requirements, discussing and refining these with customers, third parties and colleagues., • Assist with the design and implementation of our software solutions by answering regulatory based queries., • Support with market analysis to identify opportunities to enhance our compliance offering., • Work hand in hand with the Product Managers to build the product roadmaps, ensuring the relevant regulations and timelines are adhered to., • Provide a point of reference for the business and clients when addressing regulatory change., • Maintain active engagement with the key industry and regulatory bodies., • Embody the Group values. Desired candidate profile: We are interested in hearing from you if you have most of the following attributes: • Circa 5+ years’ UK banking/loans experience, or experience interpreting regulations and designing compliance solutions, preferably those impacting the mortgage and savings industry, • Strong customer interaction and presentation skills, • The ability to interpret regulations and translate into business context, • Strong organisational skills and attention to detail, • An understanding of the political landscape affecting UK banking and financial regulations If you do not have all of the above experience or skills we would still like to hear from you. Why join us? SBS is a certified Great Place to Work! We offer flexible – hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working. By joining the SBS team you will enjoy; • Market-competitive salary, • 25 days holiday with an option to buy up to 5 more, • 6% employer pension contribution, • Buy one, get one free employee share scheme, • Private medical insurance, • Critical illness cover We take pride in rewarding our colleagues through summer parties, treat days in the offices, and a social budget for each department. As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team. The Company: At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

Create has partnered with a well-known Premium brand, recognised for its legacy of individuality and authentic design, to appoint a Senior Knitwear Garment Technologist. Reporting to the Technical Manager, you will play an integral role across the full product lifecycle—from initial concept through to bulk production—ensuring consistency, precision, and quality across all Men's/woman's categories. Key Responsibilities • Collaborate closely with Design and Product Development teams from concept stage, • Develop and maintain detailed technical specifications, ensuring consistency of fit and block standards, • Uphold brand standards across colour, embroidery, and construction with all suppliers, • Review bulk lab dips, providing clear and accurate colour approvals, • Advise on construction and technical details for development packs and prototypes, • Conduct fittings across all stages, influencing product decisions where necessary, • Manage and maintain comprehensive tech packs with clear fit and construction feedback, • Take ownership of styles from SMS through to bulk production, • Approve graded size charts, fabrics, trims, and testing requirements, • Conduct risk assessments on new fabrics and trims, • Review lab test reports, ensuring compliance with fibre composition and regulations, • Liaise with suppliers and factories to resolve technical issues and maintain timelines, • Evaluate production samples and AQL reports to uphold quality standards, • Support responsible sourcing initiatives and certification compliance, • Strong technical expertise in garment construction and manufacturing, • Extensive experience in fittings, grading, and garment development, • In-depth knowledge of both woven and jersey fabrics, • Confident interpreting lab testing results and commercial data, • Understanding of sustainability and responsible sourcing standards, • Excellent communication skills across cross-functional teams and suppliers, • Highly organised, with the ability to manage multiple priorities under pressure, • Proactive, detail-driven, and passionate about product excellence, • Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams), • Adobe Illustrator (preferred), • Hybrid model (London office and remote working), • Flexible hours with core hours of 10:00am – 4:30pm, • Competitive salary with performance bonus, • Generous staff discount and access to sample sales, • 25 days holiday plus bank holidays (with option to purchase additional leave), • Pension scheme (8.5% employer contribution), • Private healthcare and life insurance, • Enhanced parental leave, • Cycle to work scheme and season ticket loan, • Employee Assistance Programme (EAP), • Social events and long service recognition

My leading Financial Services client are looking for a talented and motivated individual to manage the delivery of their Consumer Duty and Product Oversight and Governance framework. You'll assist the business in meeting the requirements of Product Oversight and Governance processes to ensure the systems and controls are in place to design, approve, market and manage products throughout the products life cycle demonstrate compliance with UK and EU product requirements. This is a newly created role in a fast growing business. A brilliant opportunity! The following skills/experience is required: • Strong Product Governance background, • Strong Consumer Duty experience, • Good regulatory understanding (FCA, FSMA, MFSA, NBB, etc), • Hands-on, do-er mindset, • Regulatory qualification(s) are desirable Location: London (good work from home options available) If you are interested in this Compliance Manager (Product Governance & Consumer Duty) position and meet the above requirements please apply immediately.

I am recruiting a Senior Development Project Manager to join one of London’s best known Developers. The company are behind some of the cities best known regeneration schemes and have an exceptional pipeline of projects across various schemes. They are currently entering a significant stage of delivery at one of the key sites and are looking for a Senior Development Project Manager to lead the delivery of living schemes. While there is longevity in their pipeline, the company has the appetite and capital to acquire more. As Senior Development Project Manager you will be responsible for the delivery of high density schemes through construction from various stages including detailed design. The role will also see you work closely with the wider Development team, managing internal and external stakeholders, external consultants and contractors. As such, you will need to have demonstrable experience delivering high density living projects in London. The Senior Development Project Manager role will include: • Have overall responsibility to manage delivery of numerous projects, • Management of external Professional teams, including Project Management, QS and EA’s, • Management of the contractor, including ensuring planning conditions are satisfied, • Manage and oversee all necessary changes to design and plans during delivery, • Management of project finance and budgets, • Report to key stakeholders, including internal and external, • Deliver scheme to Practical Completion on time and within budget The Successful Applicant will have: • Experience as a Project Manager, ideally on the client side, • Demonstrable experience delivering high density living schemes, • Excellent team working skills as well as communication, • Experience managing either Tier 1 or Tier 2 Main Contractor, • Ability to manage numerous schemes at various stages in their lifecycle Salary and package • £90,000 - £120000 – experience depending, • Discretionary bonus, • Excellent wider package of benefits For more information or to apply to the role, please apply and upload your CV.

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Senior Design Manager – Tier 1 Main Contractor London & South East | Healthcare Schemes | Major Projects An outstanding opportunity has arisen for an experienced Senior Design Manager to join a leading Tier 1 main contractor delivering a portfolio of high-value healthcare projects across London and the South East. With a strong pipeline of complex hospital schemes, this role offers the chance to play a key leadership position across multiple projects, contributing to the successful delivery of technically challenging and high-profile developments. The Role As Senior Design Manager, you will take ownership of the design management function across several healthcare schemes, ensuring design excellence from pre-construction through to project completion. This is a dynamic, multi-site role requiring travel between projects, working closely with internal teams, consultants, and stakeholders to drive coordination, quality, and programme certainty. Key Responsibilities • Lead and manage the design process from pre-construction through delivery, • Coordinate and oversee consultant and subcontractor design outputs, • Ensure design compliance with statutory, regulatory, and employer’s requirements, • Carry out design assurance, technical reviews, and buildability assessments, • Identify and manage design risks, driving value engineering opportunities, • Lead design change control, assessing programme and cost implications, • Maintain accurate records of design submissions, approvals, and revisions, • Collaborate closely with construction, commercial, and procurement teams, • Provide leadership, mentoring, and guidance to Design Managers within the team Skills & Experience • Proven track record in a Senior Design Manager or Design Manager role on major projects, • Experience working for a Tier 1 or large main contractor, • Strong understanding of RIBA Stages 3–6, • Background in delivering complex, site-based projects (healthcare experience advantageous), • Ability to lead multidisciplinary teams and manage complex design interfaces, • Excellent communication, coordination, and leadership skills, • Relevant professional qualification (desirable but not essential) Why Apply? • Opportunity to work on high-profile, technically complex healthcare schemes, • Involvement across multiple major projects rather than a single site, • Long-term pipeline offering stability and career progression, • Key leadership role within a highly respected Tier 1 contractor Apply If you are seeking a senior design leadership position within a forward-thinking Tier 1 contractor, we would be keen to hear from you. Please submit your CV or contact Francesca Cainelli on 0207 288 0166 for a confidential discussion.

A London-based architectural project management practice who specialize in high-end luxury Retail fit-outs for prestigious brands across Europe is after a strong Architectural Project Manager to add to their team. You'll have direct experience leading projects through RIBA Stages 2-7 from design development to handover, managing retail fit-out projects valued from £350k to 2 million+. • Good working knowledge of CDM Regulations 2015, and hands-on experience with Building Control submissions for Retail premises., • Practical understanding of UK Building Regulations and good experience working with UK and EU markets, • Strong technical literacy - ability to read and coordinate architectural structural and MEP drawings, • Good understanding of luxury retail fit-out standards, finishes, and installation methodologies, • Strong attention to detail This role is based in zone 1 London and is office-based and obviously with site-based meetings means you'll be travelling around London and perhaps further a field around Europe a bit. If you tick all the above boxes/bullet points - do apply with CV within to be considered.

Commercial Manager – Cut & Carve/High end fit out - Central London Location: Central London Salary: £115,000 - £125,000 + travel + private healthcare + pension + 25 days holiday + bonus Contract Type: Permanent About the Role We are seeking a Commercial Manager to lead the commercial delivery on multiple cut and carve projects in Central London. These are typically Design & Build, 2 stage tenders involving refurbishments, fit out, M&E, groundworks, and demolition within a complex existing structure. You will join a high-performing team delivering high end refurbishments ranging up to £30m. This role offers autonomy, responsibility, and the ability to commercially deliver prestigious projects. Key Responsibilities • Full commercial management of the project from start to completion, • Administer and execute JCT Contracts and amended lump sum contracts and have a strong understanding of contractual risks, • Identify and mitigate building risks in heavy refurb environments, • Manage subcontractor procurement and valuations, • Ensure financial transparency and accurate reporting to senior stakeholders, • Drive cost control and value engineering initiatives Ideal Candidate • Lead QS experience on at least one major project for 12+ months on site, • Strong background in existing structures and heavy refurbishments, • Proven ability to manage fixed-price lump sum contracts from a delivery perspective, • Excellent risk identification and problem-solving skills, • Stable employment history (5–6 year stints preferred), • Looking for a career move into a high-profile, complex project

We’re looking for an experienced Project Manager to take ownership of delivering major civil engineering and construction projects across the UK. This is a senior leadership role responsible for driving safe, efficient, and high-quality delivery across all aspects of project performance including safety, commercial, programme, quality, and client management. What you’ll be doing: • Acting as the primary company representative across all project interfaces, • Serving as the main client contact, ensuring clear communication and alignment of expectations, • Leading and developing project teams to deliver against programme, cost, and quality targets, • Developing and managing construction programmes and driving delivery performance, • Overseeing progress reporting, production controls, and performance improvement, • Implementing and maintaining safety, quality, and environmental management systems, • Leading the development of RAMS, CPPs, Quality Plans, and associated documentation, • Promoting a strong safety culture with zero tolerance for unsafe practices, • Managing labour, plant, and materials in coordination with commercial and operational teams, • Coordinating subcontractors, suppliers, design teams, and temporary works, • Managing project budgets, costs, and commercial performance, • Identifying and managing variations in line with contractual requirements, • Attending and leading client, progress, and H&S meetings, • Proven experience as a Project Manager in construction or civil engineering, • Strong background in delivering complex infrastructure or building projects, • Excellent leadership and team management skills, • Strong understanding of commercial, contractual, and programme management, • Experience managing client relationships at a senior level, • Strong knowledge of health, safety, quality, and environmental standards, • Commercial awareness with experience managing budgets and variations, • Lead high-profile UK infrastructure and construction projects, • Strong pipeline of secured long-term work, • Opportunity to shape project delivery and influence performance outcomes

Senior HR Compliance Manager – Global Location: London | Flexible / Hybrid Working Available Job Type: Full-time About the Role We are seeking an experienced Senior Manager – Global HR Compliance to lead and evolve a comprehensive, enterprise-wide HR compliance framework across multiple regions. This is a strategic and hands-on leadership role responsible for ensuring alignment with global employment, immigration, and workforce regulations, while embedding compliance into HR processes, systems, and operations. You will act as the subject matter expert on HR regulatory obligations, partnering with Legal, HR, GRC, and business leaders to proactively manage risk and ensure audit readiness. Key Responsibilities Global HR Compliance Governance • Design and implement a global HR compliance framework across all operating regions, • Own governance of HR policies, procedures, and standards, • Lead compliance audits across HR processes (e.g. employment authorization, background checks, employee classification), • Monitor regulatory developments and drive proactive policy updates Regulatory Change Management • Track and interpret global regulatory changes across employment law, immigration, and data privacy, • Lead cross-functional implementation of regulatory updates, • Ensure consistent adoption across regions and HR teams Immigration & Work Authorization • Oversee global immigration compliance, documentation standards, and reporting, • Partner with Legal, HR, Payroll, and external vendors to manage risk and ensure compliance Background Check & Screening Governance • Govern global background screening and drug testing programs, • Act as escalation point for complex or high-risk cases, • Identify trends, risks, and continuous improvement opportunities Compliance Training & Awareness • Own compliance training frameworks, including refresh cycles and regulatory updates, • Partner with Learning and Legal teams to maintain effective training programs HRIS & Systems Collaboration • Translate compliance requirements into HR systems, workflows, and controls, • Ensure accurate system configuration and reporting capabilities, • Leverage HR data to assess risk and support audits Risk Management & Reporting • Identify compliance risks and drive remediation plans, • Prepare executive-level reporting and audit documentation, • Support internal and external audits Global Regulatory Reporting • Lead global workforce compliance reporting (e.g. EEO-1, pay data reporting, country-specific requirements), • Develop reporting calendars, controls, and governance processes, • Act as subject matter expert for regulatory reporting and audits What We’re Looking For • Extensive experience in HR, with a strong focus on global HR compliance, • Deep knowledge of employment law, immigration, and workforce compliance across multiple regions, • Proven experience in leading cross-functional compliance initiatives, • Strong experience working with HRIS systems and compliance-driven implementations, • Familiarity with internal and external audit processes, • Ability to translate complex regulations into practical, scalable solutions, • Excellent stakeholder management and communication skills, • Demonstrated ability to influence and lead change in a global organisation, • Bachelor’s degree in HR, Business, Law, or a related field, • Experience with India compliance frameworks is advantageous, • Flexibility to work across global time zones What’s on Offer • Agile, fast-paced environment with strong autonomy and decision-making ownership, • Flexible working arrangements and hybrid options, • Ongoing learning and development opportunities, • Health, wellbeing, and lifestyle benefits, • Transport and mobility allowances, • Employee assistance programmes and referral schemes, • Regular company events and additional perks About the Business Our client are a global leader in data centre infrastructure, operating a large international footprint across multiple regions. Their platform supports businesses of all sizes with scalable, high-performance digital infrastructure, enabling seamless growth in an increasingly connected and data-driven world. If you are a strategic HR compliance leader looking to make a global impact in a complex and fast-evolving environment, we encourage you to apply. #TheLanesGroup #LanesRecruitment #DataCentres #HRCompliance #GlobalHR #HRLeadership #HRManager #HumanResources #PeopleOperations #FacilitiesManagement

I am delighted to recruit on behalf of a fantastic client in the financial services space for an HR Systems Specialist. Based in the heart of London, you will own configuration across multiple tools, reporting directly to the HR Systems Manager. This role sits within a central people analytics function, providing essential support to global HR teams through the ongoing management and optimisation of a large-scale HR information system. The position plays a crucial part in shaping system improvements, supporting data-driven decision making, and ensuring the organisation gets maximum value from its HR technology. This role will be working on Oracle across all modules, supporting upgrades, and translating business requirements into new functionality. HR Systems & Technology • Ownership of Oracle HRIS across all modules., • Contribute to the enhancement and configuration of a cloud‑based HR platform, working closely with the systems lead to refine functionality., • Troubleshoot technical issues and provide guidance to users across the business., • Participate in quarterly system updates and compliance‑driven patches, including regression testing activities., • Conduct user acceptance testing to validate new requirements and ensure changes meet agreed standards., • Support the introduction and integration of AI‑driven tools within the HR system., • Produce scheduled and ad‑hoc management information reports for global stakeholders., • Collaborate with subject matter experts to shape training and change‑management approaches for HR and operational teams., • Create and deliver training content that strengthens self‑service capability and improves confidence in dashboards and reporting tools. HR Data & Reporting • Assist in preparing people‑related insights for senior leadership, including board‑level reporting., • Use strong analytical skills to design dashboards, templates, metrics, and scorecards., • Interpret complex HR data and present findings clearly using appropriate analytical methods., • Respond to stakeholder requests by defining and producing accurate employee‑related reporting., • Handle one‑off reporting needs as they arise. What You’ll Bring • Strong hands‑on experience with a major cloud HR system, including configuration and data‑loading tools., • Proficiency in advanced reporting tools and analytics within the HR technology ecosystem., • Ability to translate data into meaningful insights for senior audiences., • High‑level Excel capability, with additional experience in visualisation tools such as Power BI being advantageous., • Excellent communication skills and the ability to work collaboratively across teams. How to apply This role offers a competitive package of up to £75,000 + bonus, and hybrid working. If you would like to learn more, please apply or contact Anton Blades at Frazer Jones via for a confidential discussion. We are recruiting heavily across the HRIS/HR Technology space, so even if this project isn’t the perfect fit, I’d still love to connect.

Pre-Construction Manager Location: London (hybrid working – 3 days in the office, 2 days from home, with travel to project sites as required) Salary: £70,000 – £100,000 + bonus (OTE £125,000) We are recruiting on behalf of our client for an experienced Pre-Construction Director to lead the front-end of Design & Build office fit out projects. Role Overview This is a senior role responsible for converting opportunities into secured work through strong commercial leadership, accurate pricing, and effective management of the pre-construction process. You will oversee all pre-construction activity from initial enquiry through to contract execution, ensuring projects are commercially robust, technically coordinated, and aligned with client and landlord requirements. Key Responsibilities Pre-Construction Leadership • Lead and manage the full pre-construction lifecycle across multiple projects, • Oversee internal teams (estimating, design, commercial) and external consultants, • Drive programme, procurement strategy, and risk management from the outset, • Chair internal tender reviews and pre-start handover meetings Pricing & Commercial Strategy • Take ownership of pricing Design & Build CAT A, CAT A+, and CAT B office fit out projects, • Produce and review detailed cost plans, tenders, and value engineering proposals, • Manage supply chain engagement and subcontractor pricing strategies, • Lead cost adjudication meetings and ensure alignment with project scope, • Ensure pricing reflects programme constraints, risk, and delivery strategy Design & Build Coordination • Manage design development from concept through to construction issue, • Ensure buildability, compliance, and cost alignment at every stage, • Coordinate with designers, M&E consultants, and subcontractors, • Identify and mitigate design risks early License to Alter (LTA) & Landlord Approvals • Lead License to Alter submissions for tenant fit out projects, • Liaise with landlords, managing agents, and professional teams, • Ensure all design information meets building and landlord requirements, • Track approvals and manage revisions to maintain programme Contract Negotiation & Agreement • Lead negotiation and agreement of Design & Build contracts, • Manage risk allocation, amendments, and clarifications, • Work closely with legal and commercial teams to finalise agreements Client & Stakeholder Management • Act as key point of contact during pre-construction phase, • Build strong relationships with clients, agents, landlords, and consultants, • Present proposals, programmes, and cost plans confidently, • Support business development activity to secure new work Handover to Delivery Team • Ensure structured handover from pre-construction to delivery, • Provide clear scope, cost, programme, and risk position, • Align all stakeholders prior to site mobilisation Key Requirements Experience • Senior pre-construction experience within office fit out (CAT A / CAT B), • Strong track record in Design & Build pricing, • Experience managing License to Alter processes, • Contract negotiation experience, • Background in estimating, commercial management, or project delivery Technical Knowledge • Strong understanding of office fit out methodologies, • Knowledge of M&E systems and coordination, • UK building regulations and landlord approval processes, • Procurement and supply chain management experience, • Ability to interpret technical drawings and specifications Commercial & Leadership Skills • Strong cost planning and pricing capability, • Excellent commercial awareness and risk management, • Ability to lead teams and manage stakeholders effectively, • Strong communication and negotiation skills Desirable • Experience working with London landlords and managing agents, • Established network within the fit out supply chain, • Exposure to business development activity What Success Looks Like • Strong conversion from enquiry to secured projects, • Accurate and commercially robust pricing, • Smooth transition into delivery phase, • Strong client relationships and repeat business, • Effective risk management across projects Package • £70,000 – £100,000 basic salary, • Bonus scheme with OTE up to £125,000, • Hybrid working (3 days office / 2 days remote), • Competitive benefits package

Senior Technical & Training Manager (12-Month FTC) - London (Hybrid) - up to £80,000 Are you a technically strong accounting professional with a passion for developing others? This is a fantastic opportunity to step into a high-impact role within a leading, forward-thinking professional services environment. We're partnering with a highly respected and growing firm to find an experienced Senior Technical & Training Manager for a 12-month maternity cover contract. This is a pivotal position, sitting at the heart of the business, supporting both technical excellence and continuous learning across teams. The Role You'll take ownership of the firm's technical training strategy, ensuring teams remain up to date with the latest accounting standards and regulatory developments. Working closely with senior stakeholders, you'll design and deliver engaging training programmes while acting as a go-to expert on complex technical matters. Key Responsibilities • Lead the design and delivery of high-quality technical training programmes, • Provide expert guidance on accounting and auditing standards, • Support teams with complex technical queries and emerging issues, • Monitor regulatory changes and translate them into practical guidance, • Collaborate with senior leadership to drive continuous professional development About You • ACA/ACCA qualified (or equivalent), • Strong technical knowledge (UK GAAP, IFRS and/or audit), • Experience delivering training or mentoring within a professional services environment, • Confident communicator with the ability to influence at all levels, • Passionate about learning, development, and knowledge-sharing Why Apply? • Opportunity to shape and influence technical learning across a respected firm, • High-visibility role with senior stakeholder exposure, • Flexible hybrid working, • Competitive salary and benefits package

A well-known Investment Bank is seeking a Head of UK Equity Derivatives Sales Specialist to join their team in London. Overall Purpose of the Role: Responsible for managing the UK Equity Derivatives Sales team. Main Responsibilities: Business development and execution • Manage, develop and diversify the ED Solutions Sales activity I revenue in UK., • Plan and organise client visits and meetings, establishing high level contacts with clients., • Develop the Bank's client base (Asset Managers, Pension Funds, Hedge Funds, Insurance Companies, Private Banks, Distributors, Family Office etc.). Develop knowledge of clients and their needs. Position the Bank to match our capabilities with client needs. Originate new transactions. Liaise with Financial Engineers, Trading and Product Specialist to contribute to the design of new products offered to the Bank's clients. Relay clients feedback to the trading team., • Co-ordinate the Bank's efforts to service client organisations: communicate and co-ordinate flows and orders with trading and sales teams. Ensure transaction execution meets client and the Bank's requirements, notably with regards to providing timely and professional pricing and ethical execution of customer flows., • Maintain awareness of all economic and financial data and any other important factors (e.g. fiscal changes) likely to affect the client base and products being marketed., • Ensure that information on client needs, potential business opportunities and important changes affecting clients flows freely to management, to relevant structuring teams, to other sales teams and to relationship managers covering the client base., • Ensure clients are suitably classified (under FCA rules) and are dealt with appropriately., • Ensure clients are cleared by Credit, Legal, Compliance and Operations before trading., • Adhere to and understand risks to the bank and the client resulting from marketing initiatives or successful conclusion of transactions., • Consult the credit portal and adhere to counterparty risk limits prior to executing transactions., • Comply with all applicable legal, regulatory and internal Compliance requirements as issued from time to time, including, but not limited to: the London Compliance manual; Compliance policies and procedures; Security policies & procedures; Financial Security requirements, including but not limited to the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer., • Financial Engineers, • Account Managers and Relationship Managers, • Traders, • Demonstrate the highest level of professional ethics and integrity., • Strive for excellence: Demonstrate high standards for yourself & team; showleadership by taking responsibility for achieving your own goals and those of the company., • Develop the team's skills: Set targets and assess performance in an objective and individualised way; identify, encourage and develop necessary key skills; understand how best to motivate members of team and provide feedback on performance; hold annual formal staff appraisals and monitor implementation of agreed actions., • Facilitate change: Encourage & involve team members, • Focus on developing a client-centric culture: Be proactive to provide the best service to external and internal clients; facilitate cross selling., • Promote co-operation across departments/ entities and support & develop the Bank's strategy: Show team spirit; communicate important issues to line management; inform the team about the Bank's policies and procedures. Set an example in their application., • Marketing strategy, business plans, budgets, forecasts and follow up reports, • Reports on marketing opportunities, • Pitches to clients, • New and recurring customer business, • Periodic KYC and, if applicable, client suitability assessments, • Client and call reports, • Timescales on sales, • Economic and financial data likely to affect the client base and products, • Client contributions data on transactions undertaken, • Monthly management information reports for business line and London management Job Requirements: • Extensive experience in sales and trading within the ED sales environment, • Good understanding of relevant products, markets and trading, • Good knowledge of market competition, • Good man-management and leadership skills, • Good relationship building skills, diplomacy, • Organised, • Team Orientated, • Client centric, • Strong negotiator and excellent communicator, • Self-motivated and able to motivate others, • Integrity and Trustworthiness, • Able to work effectively under pressure

THE JESSICA McCORMACK BRAND Renowned diamond jeweller Jessica McCormack designs exceptional jewellery for the modern woman, creating heirlooms for future generations. Artfully blending modernity and timelessness, her mission is to create jewellery that generations of women will wear and adore. Since launching in 2008, the brand has become known for effortlessly melding the traditional and the contemporary, combining Georgian techniques and expert craftsmanship with modern-day design influences, eschewing trends for a unique, heirloom-inspired aesthetic. Conscious of the demands placed on today’s modern woman, Jessica designs each piece to stand out, but also to work effortlessly within a client’s lifestyle and existing wardrobe. PURPOSE OF POSITION: We are continuously looking to connect with exceptional retail talent of all levels who have a genuine appreciation for high jewellery and are inspired by Jessica McCormack to explore opportunities across our London locations. The Client Advisor is responsible for their own driving sales to meet expected targets, enhancing the client experience, strengthening client relationships, and maintaining luxury retail standards through operational excellence. The role will require development of a client book, building sales leads through proactive clienteling, and ensuring opportunities are captured and progressed with pace, precision and discretion. Partnering closely with the Store Manager(s), the Client Advisor contributes to a consistent service culture across the team, providing expert guidance on complex client journeys, including bespoke commissions, high-value acquisitions, repairs/aftercare and sensitive client requests. RESPONSIBILITIES: Client Leadership & Relationship Stewardship • Own and develop a portfolio of priority clients, ensuring consistent, high-touch outreach and exceptional retention., • Build long-term relationships with prospective clients through strategic follow-up, considered recommendations and a deep understanding of personal style., • Maintain excellent CRM discipline Sales Performance & Trading Cadence • Drive and exceed sales targets through proactive pipeline development, appointment conversion and repeat-purchase cultivation., • Take a strategic approach to maximising both existing and new client opportunities, balancing immediate trading with longer-term collecting journeys., • Monitor client pipeline status (probable/possible), progressing opportunities with structured next steps and clear ownership., • Support daily commercial rhythm by sharing updates on enquiries, appointments, client activity and sales Bespoke, Workshop Partnership & Aftercare • Lead client management for bespoke commissions: collaborate with relevant departments on bespoke creations from start to finish, • Liaise closely with Design, Workshop and Production to protect craftsmanship standards, accuracy and client confidence. Store Standards & House Excellence • Maintain exceptional showroom readiness and presentation, implementing VM guidelines and ensuring jewellery is dressed and displayed to standard., • Ensure the house is always ready to host clients: calm, welcoming, organised, and aligned to luxury hospitality expectations., • Identify operational opportunities to improve efficiency, elevate service consistency and strengthen the retail culture. Business Development & Brand Outreach • Nurture relationships with local businesses to broaden outreach and create referral pathways aligned with the brand., • Develop relationships with potential partners and communities to generate future sales opportunities and culturally relevant exposure. QUALIFICATIONS AND EXPERIENCE • Significant experience in luxury retail sales, with minimum 3 years in fine jewellery sales (or closely aligned luxury category), ideally with high-value client portfolios., • Strong track record in building and converting pipeline opportunities through relationship-led clienteling., • Confidence managing bespoke commissions and collaborating across internal specialist teams., • Jewellery education/training (e.g., GIA) is a plus; supervisory experience is an advantage. IDEAL CANDIDATE • Highly credible sales professional with exceptional conversion capability and client trust-building skills., • Entrepreneurial, ambitious and self-motivated, with a strong sense of ownership and accountability., • Excellent written and verbal communication; confident hosting, presenting and guiding high-consideration decisions., • Exceptional judgement and discretion, able to handle sensitive clients and high-value situations appropriately., • Commercially aware and detail-focused; able to manage multiple priorities while maintaining impeccable standards., • Collaborative, calm and solutions-oriented; contributes positively to team culture and store performance.

Job Title: Technical Manager Department: Production Responsible To: Technical Director Responsible For: NA Location: Beckenham, South-East London Hours: 40 Hours per week Contract type: Full Time, permanent (hours as required) Salary Range: £38-40k p.a. plus overtime and benefits PURPOSE OF POST To support the business in the technical preparation and delivery of projects. Act as the subject matter expert within a specific technical discipline, while possessing a broad working understanding of adjacent disciplines including Rigging, Lighting, Sound, Video and General Technical operations. The Technical Manager will work alongside project teams to achieve the best possible technical outcomes for the business, ensuring plans and specifications can be realised on schedule and within budget. MAIN DUTIES & RESPONSIBILITIES • Discuss and advise on technical requirements, within project teams, sales teams and directly with clients., • Produce technical documentation, including but not limited to, specifications, schematics, health and safety documents., • Produce floor plans via Vectorworks., • Project prep and delivery., • Provide consultation to the wider team on technical best practice., • Manage pre-production within a project team., • Produce accurate quotations as appropriate., • Discuss event requirements with clients directly, where required., • Assist and advise in maintaining cost control and event specific margin targets., • Liaise cross departmentally, to ensure the highest level of service is received and all projects are carried out in accordance with client specific requirements. Additional Duties • Involvement in CAPEX consultation as required., • Assist in identifying areas of improvement across the business., • Champion Eclipse’s technical policies and procedures., • Facilitate technical innovation and best practice in technical design. Our Commitment to Diversity We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.