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  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    15 days ago
    £38000–£45000 yearly
    Full-time
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

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  • Sales Development Representative
    Sales Development Representative
    1 month ago
    £25000 yearly
    Full-time
    Nine Elms, London

    Location: London (New Covent Garden Market) Type: Full-time Reports to: COO and Head of Marketing About Foodpoint Foodpoint is a London-based supplier of fresh fruit, vegetables, and dry goods. From our base at New Covent Garden Market, we serve restaurants, hotels, schools, and care homes across the South East. Our tech platform, Grownet, powers everything we do, from ordering to delivery, invoicing, and traceability, helping our clients work smarter and save time. We’re moving the industry forward, combining strong service with smart systems, and we’re looking for people who want to grow with us. About the Role We’re looking for a motivated and confident Sales Development Representative to help expand our client base. You’ll be the first point of contact for many new prospects, responsible for identifying opportunities, qualifying leads, and setting up introductions for our sales team. This is an ideal entry-level role for someone who enjoys building relationships, understands how hospitality works, and wants to progress in B2B sales. Key Responsibilities • Research and identify new leads across restaurants, hotels, schools, and care homes in London and the South East., • Contact prospects via phone, email, and LinkedIn to introduce Foodpoint and explain how we work., • Qualify inbound leads generated through marketing campaigns and referrals., • Schedule meetings or calls for the senior sales team., • Keep our CRM (Grownet) up to date with all outreach and notes., • Collaborate with the marketing team to follow up on campaigns and track engagement., • Report weekly activity and pipeline progress to the COO and Marketing. What We’re Looking For • Confident, engaging communicator - written and verbal., • Proactive and organised, with a strong sense of ownership., • Comfortable speaking to chefs, buyers, and business owners., • Good attention to detail and follow-up., • Familiarity with CRM systems and LinkedIn., • An interest in food, hospitality, or supply chain is a plus., • Previous experience in sales or customer-facing roles preferred. What You’ll Get • Competitive base salary plus performance-related bonus., • Full training on our systems, products, and sales process., • A clear path to progress into Account Executive or Account Management roles., • Support from an experienced team and direct exposure to leadership., • The chance to be part of a fast-growing company shaping how fresh produce is supplied across London.

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