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Role Overview: Criterion Developments, our in-house Development Team, is seeking a proactive and delivery-oriented Project Manager to oversee a hotel project from planning to handover to our hotel operations team. The project will be delivered by a selected main contractor. This role requires someone who is able to challenge conventions, negotiate, procure and oversee external principal contractors, design teams and take ownership of projects. You will report to the Senior Project Manager heading up D&B delivery within Criterion Developments. You will need to manage comprehensive project plans, outlining scopes, objectives, programme, resources, and budgets. • Manage and deliver office-to-hotel conversion projects, ensuring that each project adheres to quality standards, timelines, and budgetary constraints., • Develop comprehensive project plans, outline the scope, objectives, schedule, resources, and budget., • Working with the Senior lead, develop Procurement Strategies for scheme delivery., • Drive the project lifecycle, from planning through to project handover, ensuring clear progress and milestone achievements., • Procure any required consultants, surveys or contractors. Working with pre-construction team members were needed., • Negotiate contracts to obtain the best terms and value for the business., • Lead and coordinate diverse project teams, including internal staff, external contractors, and consultants, ensuring alignment with project goals., • Obtain necessary permits and maintain accurate and organised project records, including contracts, change orders, and inspection reports., • Interact and manage stakeholder relations, including tenants (with asset/property management colleagues). Knowledge and experience of tenant matters and Party Wall Act is helpful., • Identify potential risks and address and resolve any issues or conflicts that arise during the project lifecycle., • Closely manage and challenge design teams and other construction professionals to ensure alignment with the project objectives., • Serve as the primary point of contact for internal client, stakeholders, and team members, providing detailed regular updates on project status., • Implement and enforce quality control measures and ensure compliance with safety regulations and promote a safe working environment., • Maintain accurate and organised project records, including contracts, change orders, and inspection reports and ensure all documentation is up to date and in compliance with local regulations. About You: • A minimum of 7 years’ experience in construction project management gained in Consultancy and Main Contractors. PQS background would also be considered., • Chartered in MRICS, MCIOB, MAPM or equivalent., • A proven track record managing medium to large-scale conversions., • Experience in the hotel and/or residential sector is a benefit., • Degree in Project Management, Quantity Surveying, Engineering, or a construction field., • A Masters degree or additional certifications (PMP, CCM) are a plus., • Strong knowledge of construction methods, materials, and regulations., • Excellent leadership, communication, commercial acumen and negotiation skills., • Proficient in project management software and tools (Asta Powerproject, Procore, ProcurPro)., • Initiative to challenge and drive projects forward. Criterion Capital is an entrepreneurial hands-on developer and asset manager of Residential, Hotel, and Commercial properties. We have a vertically integrated platform of sector specialists that convert end of life buildings to residential and hotel uses. We recognise that we do not know everything and succeed through continued iteration and the determination to focus on key priorities, to remove obstacles and keeping it simple.

B2B SaaS | Fully Remote | UK Location: London Type: Full-time Role Overview Accessible rail travel depends on systems that work reliably in live environments. Our Passenger Assistance platform turns passenger assistance requests into coordinated action inside live rail operations. We’re hiring a Senior Front-End Engineer to own and scale the front-end layer of a platform used daily in live rail operations. Strategic Context Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere. We operate across the UK, Japan, and the EU and have supported over 10 million assistance requests for more than 1 million users. We are a Series A company recognised with a King’s Award. As our platform grows in complexity, this role ensures that usability, stability, and engineering quality scale with it in a live rail environment where failures directly impact real journeys. Outcomes & Impact Within 6 months, you will: • Own and deliver complex features end-to-end within one active product stream., • Confidently drive cases from refinement through to release with minimal supervision., • Improve accessibility, maintainability, and test coverage across your area., • Act as a trusted delivery partner for Product and QA., • Strengthen code review standards and engineering consistency. Within 12 months, you will: • Confidently contribute to UK and Global teams based on priority., • Lead incident response efforts when front-end issues affect production., • Influence front-end architectural decisions., • Raise the overall quality bar across our Vue/Nuxt ecosystem. Responsibilities • Own & Deliver: Take full ownership of features from discovery through production release, ensuring high-quality and timely delivery., • Drive Cases & Process: Independently drive development work, manage ambiguity, and proactively remove blockers without requiring day-to-day direction., • Accessibility & Standards: Champion accessibility best practices and ensure implementation aligns with inclusive design principles., • Technical Leadership: Conduct code reviews, guide architectural decisions, and raise engineering standards across the front-end codebase., • Incident Response: Lead investigations and resolution efforts during critical production incidents, ensuring fast and structured recovery., • Collaboration: Work closely with Product, Design, QA, and backend engineers to refine requirements and ensure clarity before development begins., • Continuous Improvement: Contribute to better tooling, documentation (e.g., C4 model), CI/CD improvements, and development processes. The Tech Environment: • Framework: Nuxt 3 (Vue 3 with SSR), Nuxt Auth, Nuxt i18n, • Build & Runtime: Vite, Nitro, • State Management: Pinia, • Testing: Vitest, Vue Test Utils, • Styling: TailwindCSS, • Code Quality: ESLint, Prettier, • Tooling: Mocks Server, Date FNS, Lokalise You are not expected to know every tool on day one, but you should be comfortable mastering complex front-end ecosystems and guiding others in best practices and troubleshooting. Requirements Must Haves • 5+ years of experience in front-end development with modern JavaScript frameworks (Vue.js, React, Angular, etc.)., • Strong expertise in Vue.js and modern front-end architecture., • Proven experience owning and delivering complex features end-to-end., • Strong knowledge of HTML, CSS, and TypeScript/JavaScript., • Experience with state management (Pinia, Vuex, Redux, etc.)., • Experience working within established codebases and improving them., • Comfortable working with minimal supervision in high-autonomy environments., • Experience in Agile development environments., • Familiarity with CI/CD and modern practices such as TDD., • Ability to prioritise effectively and manage multiple initiatives., • Strong written and verbal communication skills in English., • Comfortable working within a remote team. Nice to Haves: • Experience implementing designs from Figma/AdobeXD/Sketch with high fidelity., • Experience working on accessibility-focused or public-facing products., • Exposure to Ruby on Rails environments., • Experience with Docker, Kubernetes, or cloud-native systems., • Experience working with external product owners or regulated industries., • Contributions to open-source JavaScript projects or technical blogging. Benefits • Private healthcare after your probation (including children), • Free flu jab for you and your family, • 25 days holiday, • Volunteering Leave, • Cycle and Tech Scheme Culture & Operating Principles We value: • Ownership over hierarchy, • Clarity over bureaucracy, • Impact over job titles We operate with high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes. Interview Roadmap • Screening Call (30 mins) – Recruiter alignment, • Technical Exercise – Front-end architecture & delivery approach, • Deep Dive Interview – Engineering & Product, • Final Culture Conversation – Leadership alignment Guaranteed Interview Scheme We’re a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help - we’ll work with you to make the process as accessible as possible. We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010. If you indicate this option in your application and your application demonstrates that you meet the essential criteria for the role, you’ll be invited to interview or assessment. Choosing GIS doesn’t guarantee a job offer. If you have any questions, please get in touch.

Take Everything You’ve Learned in Business - and Multiply Its Impact You’ve been there. Maybe you’ve coached a few businesses on the side - friends, contacts, people who knew you had the answers. Or maybe you’ve run your own practice, helping leaders grow but often feeling like you’re carrying the weight of it all on your shoulders. The truth is, you’ve built up decades of knowledge. Sales, leadership, marketing, culture, customer journeys, strategy. And you know you’re capable of more than just dipping your toe in. Now imagine using all of that experience - with a proven framework, a powerful brand, and a supportive team behind you. The SUMMIT Opportunity At SUMMIT, we bring together experienced leaders, coaches, and former business owners who want to give back, belong to something bigger, and build a business that makes a real difference. As a SUMMIT Growth Guide (Franchise Owner) you’ll: • Use our Success GPS and workshop programmes to unlock growth in businesses across your region., • Work with boards, founders, and leadership teams to drive strategy, marketing, culture and sales - not just “hit the numbers.”, • Be part of a national team of Growth Guides, with regular collaboration, training, and peer support., • Belong to communities like TWENTY and FIVE, where real conversations create real opportunities., • Be supported by marketing that works and attracts the right prospects to you. You’ll be building your own consultancy business, but you’ll never be on your own. Why It Works • Proven delivery frameworks - you’re not reinventing the wheel., • A strong team culture and brand behind you., • The freedom to build your own business with the support of a national movement., • The fulfilment of giving back while creating something meaningful for your future. What You’ll Need • Experience of running, growing, or coaching businesses., • Business Development skills and experience., • A genuine desire to make a difference in your community., • Drive, curiosity, and energy - you’re not ready to “slow down”., • Preparedness to invest in yourself and build something you’re proud of. Your journey starts here. Click Apply, or message us for a confidential conversation today. SUMMIT - Changing the way the world does business by putting people and impact first not profit

We offer the opportunity to earn £26k - £45k OTE in the first year. In addition, we offer exceptional development and progression opportunities. Do you thrive in a fast-paced environment and get excited about new challenges? Would you like to earn a great salary and become part of an amazing team culture? Are you driven, enthusiastic and passionate about sales? We have a fantastic opportunity for you to join our sales training academy. We’re developing promising and enthusiastic people from the ground up. It’s the chance to work for a progressive organisation that unlocks opportunities in Cyber Security for anyone with the drive, ambition and aptitude to learn. What’s the role all about? As an SDR, you will receive comprehensive sales and industry training and begin your career with us by providing lead generation services for the business. This will involve working towards agreed KPI’s centred around setting up appointments and identifying prospective customers for the business development team. You will take the first steps in the prospecting process and utilise your persuasive abilities and creative methods of finding new prospective customers. You will be supported by regular education-based marketing campaigns, that culminate in webinars, cyber security reports and events and generate targeted data for your efforts. You will utilise various techniques including telephone, email, video messages, social media campaigns and virtual and physical networking events. From this point, you will progress into taking some of these self-generated leads and furthering the discussion with more in depth discovery calls to identify ways we can support customers. Working with the business development team to produce high quality proposals and work to secure new customer business with a longer-term objective of managing your own account base as a Business Development Manager. What will my responsibilities be? • You will identify and contact target companies and contacts that match our customer profile to create new business opportunities., • You will actively search for new customers using a variety of channels including ZoomInfo, personalised LinkedIn messaging, emails, physical and virtual events and follow up calls., • This is a progressive role with the aim to coach and mentor you into graduating into a fully-fledged business development manager within our sales team What skills do I need to have? • A self-starter who can demonstrate resilience and determination., • Be driven to develop and progress with us as we grow., • Excellent written and verbal communication skills., • A strong work ethic., • Passion and enthusiasm., • Good organisational skills., • An interest in Cyber Security (preferred)

We’re looking for an ambitious, commercially minded Account Manager to drive revenue and occupancy across a portfolio of retail destinations in the North West of England. This is a hands-on role focused on turning under-used retail space into vibrant, income-generating environments, while building strong local business relationships and supporting independent and growing businesses to thrive. Key Responsibilities • Deliver and exceed sales and occupancy targets, • Identify and secure new occupiers for vacant and promotional retail space, • Build strong partnerships with local businesses and stakeholders, • Negotiate commercial terms and manage agreements through to completion, • Maintain a strong pipeline of prospective occupiers, • Attend networking events to generate leads and promote opportunities, • Analyse performance data and local market trends, • Collaborate closely with centre management teams, • Provide guidance on marketing initiatives, events, and visual merchandising, • Travel regularly across the North West region About You • Proven sales experience within retail, leisure, or property, • Strong commercial awareness and negotiation skills, • Confident communicator and relationship builder, • Highly organised with excellent time management, • Self-motivated and able to work independently, • Full UK driving licence and own transport What’s on Offer • £35,000 basic salary, • Performance-related bonus (£5k-£10k annually), • Hybrid working, • The opportunity to play a key role in revitalising retail spaces and supporting growing businesses If you are commercially focused, energetic, and motivated by creating thriving retail environments, we would love to hear from you. 📨

Job Title: Construction Solicitor Construction – Manager (Solicitor) Location: Manchester KPMG Law has a vision to become one of the world's largest legal practices, integrated as part of a broader multi-capability professional services firm and #1 of the Big Four. In an ever more complex and fast-moving business environment, clients are demanding connected business solutions delivered at scale, harnessing the power of technology and leveraging deep commercial acumen. Developing market leading legal capabilities in key disciplines is core to achieving this vision and represents a unique and exciting opportunity for ambitious and talented legal professionals. The KPMG Law UK Real Estate team started in December 2013 and is now 11 strong including 5 Partners with further growth plans during 2026 already acting on repeat investment, development and asset management mandates for private equity funds, sovereign wealth and listed property company clients. The team currently includes x1 Construction Partner and x1 Construction Senior Manager, hence the need to recruitment additional Construction capability at Manager level. What will you be doing: • Providing legal advice on a broad range of client solutions spanning some or all of the areas of construction legal advice., • Building relationships with other KPMG teams and KPMG clients to develop and provide multi-disciplinary solutions., • Project managing and driving projects to conclusion., • Training and mentoring more junior team members. What you will need to do it: • Post qualified experience in the construction sector ideally working within a real estate department acting for real estate investment and/or development clients and owners with repeat activity., • Experience working on real estate (and infrastructure if possible but not essential) building contracts, professional appointments, collateral warranties and other ancillary documents, including bonds and parent company guarantees. Experience working on development funding and/or development management agreements would also be advantageous., • An entrepreneurial self-starter who is excited by the opportunity to provide multi-disciplinary legal services in a different environment and manner while delivering a great service to clients., • Able to understand the legal solution within the wider picture and who is keen to become a more rounded business adviser., • A driven and proactive team player who enjoys working with people from different backgrounds and disciplines and is keen to assist with the development of junior team members., • A relationship builder who can spot and develop new opportunities and client relationships both within the KPMG network and externally., • A good technical lawyer with a solid knowledge of the relevant legislation and able to drive mandates forward., • Strong academic, technical, and personal skills are essential., • The ideal candidates are likely to come from law firms but candidates from competitor firms or in-house will also be considered., • As this sector is known to lack diversity, KPMG is dedicated to considering diverse profiles for this role. Why join us: • When combined with KPMG’s market leading tax and deal advisory practices in this area, a multi-disciplinary offering combining corporate and real estate lawyers will be compelling to the right candidate., • This is an opportunity to help continue to build the construction and wider real estate practice, leveraging off the very strong real estate tax and advisory client bases., • KPMG can be flexible on charge out rates as they work a lot on fixed pricing., • Exposure to a global professional services firm and KPMG’s network which covers 81 jurisdictions. Why KPMG Law: At a global level, KPMG Law already employs over 3,750 lawyers in 81 different countries across the world and is continuing to grow rapidly year on year. A cornerstone of the firm’s strategy in law is the UK market. As the second largest legal market in the world, it is critical to our global aspirations. • Our vision is to bring a fresh approach, delivering better business outcomes and transforming legal services for good., • Our aim is to invest to disrupt and create the UK’s leading integrated legal services business., • Our approach allows us to supply rounded legal solutions inspired by a deep industry knowledge and business insights from our wider practice areas of Tax, Consulting and Deal Advisory. All supported by a global legal network, • Our differentiator is our multi-disciplinary approach that sets us apart and which, from day one, will give you the opportunity to experience a broad range of legal projects with exposure to the wider KPMG network, here and abroad Next steps… Send your CV to our dedicated Recruitment Team and find out how you can help shape the future of the KPMG Legal.

SII OVERVIEW: SII Group delivers Digital Services, IT, Engineering, and Consulting to diverse industries, enabling digital transformation through our commitment to Growth, People, and CSR. With over 16,000 professionals across 21 countries, we’re recognised as a “Great Place to Work” for fostering a high-trust culture. Our core values of Trust, Transparency, and Quality drive our work package delivery, ensuring we meet and exceed client expectations as a committed partner. Since 2016, SII UK has supported top Aerospace & Defence, Aviation, Transportation, and Finance clients, empowering digital transformation with industry-leading engineering expertise. Let’s Tech Together is our promise to encourage innovation and teamwork. We support our engineers with development opportunities and a collaborative, inclusive environment where every voice is valued and empowered. #Let'sTechTogether THE OPPORTUNITY We are looking for an experienced Algorithm Engineer with strong C++ expertise and a deep understanding of mathematics and signal processing to develop, implement, and integrate complex algorithms into high-quality software solutions. You will work in a model-driven engineering environment, translating theoretical and mathematical models into efficient, reliable, and maintainable implementations. The role spans algorithm development, validation, and software integration, with a strong emphasis on code quality, clean coding practices, and engineering rigour. KEY RESPONSIBILITIES: • Develop and implement algorithms based on mathematical and signal processing models, • Translate theoretical concepts into efficient, production-quality C++ code, • Work within a model-driven development approach, integrating autogenerated and hand-written code, • Validate algorithms through simulation, test and analysis, • Integrate algorithms into larger software systems and target environments, • Develop, deploy, and debug software on Linux-based platforms, • Apply software and algorithm best practices, including unit testing and static analysis, • Collaborate closely with systems engineers, software engineers, and architects, • Use standard engineering toolchains (e.g. Git, JIRA, Jenkins) to support delivery, • Produce clear technical documentation supporting algorithms and implementation, • Contribute to project planning, reporting, and risk management activities, • Support containerised deployment where applicable ESSENTIAL SKILLS & EXPERIENCE: • Strong C++ proficiency, • Background in mathematics, signal processing, and algorithm development, • Experience with model-driven engineering and mixed generated/manual code, • Linux development and scripting experience, • Knowledge of software architecture and system integration, • Experience with unit testing, static analysis, and high-integrity coding, • Familiar with SCM and containerisation tools, • Understanding of TCP/IP networking, • Aerospace/defence industry experience DESIRABLE SKILLS: • Experience with UML modelling tools (ideally IBM Rhapsody), • MATLAB/Simulink for algorithm simulation and validation, • Knowledge of GPU acceleration (CUDA, OpenCL, HIP), • Exposure to software assurance and static analysis tooling, • Experience in defence or safety-critical environments, • Familiar with CI/CD and DevOps practices BENEFITS: • Competitive Basic Salary, • 6% Employers Contribution + 6% as a salary sacrifice, • Private Medical Insurance, Life Cover and Income Protection, • 25 days holiday, • 10 days full sick pay per year, • Flexible working, • Cycle to Work & TechScheme, • Continuous professional development, • Corporate access to the Udemy platform, • If you're applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar, however certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

D2 are an independent and growing, professional services business. Since formation in 2011, we have developed a comprehensive suite of programme management capabilities. We combine our industry expertise with innovative thinking and digital products to develop close relationships with our clients our clients and deliver our commitments. We are actively engaged on some of the largest infrastructure projects across the UK and Canada, performing to our mission statement: “Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world”. Overview of Role: As a Programme/Project Controls Manager, you will play a pivotal role in providing project controls leadership across key infrastructure projects. You will support the establishment and operation of best-practice controls, ensuring accurate forecasting, transparent reporting, and effective governance throughout the project lifecycle. You will work closely with senior client stakeholders, delivery teams, commercial leads, and supply chain partners to provide insight, challenge, and drive performance improvement. Responsibilities: • Lead and manage project controls activities across one or multiple infrastructure workstreams., • Develop, maintain and assure integrated project schedules, including baseline management, critical path analysis, and progress measurement., • Provide accurate cost reporting, forecasting, and performance analysis to support decision-making., • Own and maintain risk and opportunity processes, facilitating workshops and ensuring mitigation plans are embedded into delivery plans., • Deliver high-quality project controls reporting packs (weekly/monthly), including KPIs, dashboards, and executive-level narrative., • Support robust change control, capturing schedule/cost impacts and ensuring governance and approvals are maintained., • Provide assurance of programme health, highlighting key risks, issues, and recovery actions early., • Engage confidently with client and stakeholder teams, presenting insights clearly and influencing outcomes., • Mentor and support junior project controls resources where required and contribute to continuous improvement across D2 Global’s controls capability. Requirements: • Proven experience in a Project Controls Manager / Senior Project Controls role within major infrastructure (rail, transport, utilities, energy, civils, or large capital programmes)., • Strong knowledge of project controls disciplines: planning, cost, risk, reporting, governance, and performance management., • High proficiency in Primavera P6 and/or Microsoft Project, with strong Excel capability., • Experience producing client-facing reporting and presenting performance insights to senior stakeholders., • Strong understanding of programme controls, baseline management, forecasting, and change control., • A collaborative, proactive approach with the confidence to challenge and influence. Desirable: • Experience working in a consultancy / PMO / client-side environment., • Knowledge of NEC (and/or FIDIC) contracts and how change impacts time and cost., • Familiarity with Power BI, dashboards, and data-led reporting., • Professional qualification or working towards (APM / PMI / RICS or equivalent). Benefits: • Competitive salary (Salary dependant on experience level), • Pension scheme, • 25 days holiday + option to buy 4 days., • Additional 1 day holiday for your birthday, • Private healthcare and employee assistance programme, • Group life insurance., • Medi Cash health insurance providing cashback towards everyday healthcare bills., • Enhanced family leave, including maternity/ paternity/ adoption., • Cycle to work scheme., • Financial and technical support for professional memberships, • Hybrid working, • Summer and Winter staff celebration events Core Values: We pride ourselves on behaving and delivering to our core values: • People – We encourage diversity whilst investing in, and developing, the very best talent., • Integrity - Our reputation, passion, and commitment inspire trust and integrity., • Community - We are a collaborative community, understanding challenges from every angle, exploring innovative solutions based on our expert knowledge., • Innovation – We are driven to inspire others with fresh creative ideas based on continuously learning.

Job Description Title: Concession Manager Location: Selfridges Manchester Trafford Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We offer the opportunity to earn £26k - £45k OTE in the first year. In addition, we offer exceptional development and progression opportunities. Do you thrive in a fast-paced environment and get excited about new challenges? Would you like to earn a great salary and become part of an amazing team culture? Are you driven, enthusiastic and passionate about sales? We have a fantastic opportunity for you to join our sales training academy. We’re developing promising and enthusiastic people from the ground up. It’s the chance to work for a progressive organisation that unlocks opportunities in Cyber Security for anyone with the drive, ambition and aptitude to learn. What’s the role all about? As an SDR, you will receive comprehensive sales and industry training and begin your career with us by providing lead generation services for the business. This will involve working towards agreed KPI’s centred around setting up appointments and identifying prospective customers for the business development team. You will take the first steps in the prospecting process and utilise your persuasive abilities and creative methods of finding new prospective customers. You will be supported by regular education-based marketing campaigns, that culminate in webinars, cyber security reports and events and generate targeted data for your efforts. You will utilise various techniques including telephone, email, video messages, social media campaigns and virtual and physical networking events. From this point, you will progress into taking some of these self-generated leads and furthering the discussion with more in depth discovery calls to identify ways we can support customers. Working with the business development team to produce high quality proposals and work to secure new customer business with a longer-term objective of managing your own account base as a Business Development Manager. What will my responsibilities be? • You will identify and contact target companies and contacts that match our customer profile to create new business opportunities., • You will actively search for new customers using a variety of channels including ZoomInfo, personalised LinkedIn messaging, emails, physical and virtual events and follow up calls., • This is a progressive role with the aim to coach and mentor you into graduating into a fully-fledged business development manager within our sales team What skills do I need to have? • A self-starter who can demonstrate resilience and determination., • Be driven to develop and progress with us as we grow., • Excellent written and verbal communication skills., • A strong work ethic., • Passion and enthusiasm., • Good organisational skills., • An interest in Cyber Security (preferred) What benefits are on offer? • On-Site Gym, • Discounted on site Café, • Training and Development, • Great holiday package, • Pension Scheme with significantly higher matched contributions, • Free On-site parking, • Company Sick pay scheme, • Sales promotions and competitions, • Private medical insurance, • Hybrid Working Options, • Company events, • Cycle to work scheme, • Electric car scheme, • Casual dress

Job Purpose The Head of PMO is accountable for leading the Project Management Office, Product Roadmap delivery and oversees the end‑to‑end product lifecycle across the company. This role ensures that change delivery, strategic programmes, governance and the project & product roadmap are aligned to corporate strategy, regulatory obligations, customer outcomes, and commercial performance. The role provides leadership to the Project Managers, Product Owners, Business Analysts, and cross‑functional delivery teams—ensuring a unified approach to prioritisation, investment planning, and product development. Key Responsibilities • Define and lead the PMO strategy, standards, frameworks, and governance for programmes and projects., • Own the Change Delivery framework and audit adherence, ensuring full alignment with corporate strategy, risk appetite, and regulatory requirements (e.g., FCA, PRA, GDPR, Consumer Duty, ICO etc)., • Provide reporting, insight, and challenge to the Executive and Board Committees., • Ensure effective financial management of the change portfolio, including budgeting, forecasting, and benefits realisation., • Lead the Product Ownership function, including origination, servicing, collections, retention, and digital channels., • Own the product roadmap, ensuring transparency, stakeholder alignment and clear prioritisation criteria., • Ensure Product Owners define customer‑centric product visions, value propositions, OKRs, and clear backlogs., • Drive innovation and optimisation in the mortgage product experience, collaborating with risk, compliance, underwriting, operations, technology, and commercial teams., • Oversee delivery of large-scale transformation projects/programmes (e.g., core system upgrades, digital mortgage journeys, regulatory change, data initiatives)., • Ensure predictable, high-quality delivery by embedding best practices in project management, Agile delivery, and hybrid governance., • Resolve cross‑programme dependencies, risks, resource conflicts, and delivery bottlenecks., • Lead, mentor, and develop PMO staff, Product Owners, and Analysts., • Build strong communities of practice in change delivery and product management., • Champion a culture of transparency, continuous improvement, customer-first thinking, and cross-functional collaboration., • Ensure all delivery and product activities meet regulatory and operational resilience requirements (e.g., Consumer Duty, SMCR, data governance, operational resilience impact tolerances)., • Maintain robust controls around project execution, product releases, vendor delivery, and change management., • Oversee audit responses, ensuring findings are addressed promptly., • Act as the senior point of contact for the Executive team on matters relating to project performance and product roadmap decisions., • Collaborate closely with Technology, Risk, Compliance, Mortgage Operations, Finance, and Customer Experience functions., • Provide clear and influential communication across business areas., • Coordination of the R&D process & obtaining required information, • Coordination of the IT roadmap & cascade to the business, • Coordination of the company change management procedure policy & reviews Key Skills & Experience Essential • Proven senior leadership across PMO, change delivery, or product management in a regulated financial services environment., • Strong understanding of UK mortgage products, processes, customer journeys, and the regulatory landscape., • Experience managing large change portfolios and complex, multi-year programmes., • Demonstrable expertise in both Agile and traditional delivery methodologies., • Strong financial acumen including forecasting, prioritisation, and benefits management., • Excellent communication, influencing, and executive stakeholder management., • Ability to multi-task and deliver multiple projects on an ongoing basis Desirable • Experience in digital mortgage transformation, automation, and data-driven decisioning., • Knowledge of emerging fintech trends and mortgage innovation., • Experience managing third-party vendors or system integrators., • Professional certifications (e.g., MSP, Prince2, Agile/Product Owner, SAFe, APM).

Job Title: High Voltage Contracts Manager Location: Manchester Who we are… Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million. We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field. We take pride in being an engineering authority with a strategic global presence, dedicated to meeting the unique needs of our clients. Join us for a unique experience where we value autonomy, giving our employees responsibility and ownership in their areas of expertise. The Role We are seeking a High Voltage Contracts Manager to lead and grow a new HV profit centre in Manchester. This strategic role involves full responsibility for financial performance, client relationships, operations, and long-term growth. You will shape and execute business strategy, drive sales, and build a high-performing team. Key Responsibilities • Deliver profit centre goals with a focus on safety, efficiency, and continuous improvement., • Take commercial ownership of P&L, budgets, orders, and forecasts., • Oversee daily operations, ensuring quality and customer satisfaction., • Manage contracts, project scopes, resources, and timelines., • Identify new opportunities, prepare bids, and drive business development., • Lead, mentor, and develop the team, setting measurable objectives., • Monitor costs, maximise profitability, and ensure compliance with company and HV/LV Safety Rules., • Support wider business initiatives and act as a role model for professionalism. Your skills and experiences: • Strong leadership and team management experience., • Proven track record in P&L, budgeting, and commercial acumen., • Business development and sales growth experience., • Excellent interpersonal and customer-focused approach., • Knowledge of HV/LV electrical engineering services and markets., • Higher qualification in Electrical Engineering (desirable)., • 5+ years in engineering business management., • IOSH/SMSTS H&S for Managers. Benefits: • Contributory pension scheme, • Company car, • Private healthcare & cashback plan, • Life insurance (4x salary), • Enhanced annual leave + bank holidays, • Gym subsidy & vision allowance, • Free 24/7 GP service, • Paid maternity & paternity leave, • EV/hybrid charging points, • Referral programme & long service awards, • Professional development & corporate perks Why Quartzelec? We actively support and develop talent, including over 100 apprentices, and were recognised with the Employer Recognition Award in 2025. We value autonomy, career growth, and inclusivity, fostering a supportive workplace where diverse perspectives are celebrated. Closing Date: TBC We may close applications early if sufficient interest is received. Strictly no agencies please.

Content & Demand Generation Lead Job title Content & Demand Generation Lead Reports to Head of Growth Location Remote-first (UK, Midlands / North England preferred) – travel to Manchester office occasionally Contract type Fixed-term 6 Month Contract Salary £35,000 – £40,000 (pro-rata) Team size 15 (company-wide) Direct reports None (individual contributor) About Brightbox, Brightbox is a global provider of on-demand technology skills. We help organisations move faster, reduce delivery risk and operate more efficiently by connecting them with pre-vetted digital, data, cloud and AI specialists through our Liquid Workforce Operating Model. Founded by former Accenture technology consultants, we work with premium technology consultancies, enterprises and scale-ups including CGI, Atos, Regatta and BP. We are a founder-led business of 15 people, profitable and growing year-on-year, operating lean with cutting-edge data enrichment, outbound tooling and an in-house development team building AI agents to drive growth and service delivery in a human, technology-enabled way. We are now at an inflection point. Our outbound engine, messaging, brand identity and strategic narrative are established. We need someone to own the content operating function and build the inbound lead generation engine that will accelerate our next phase of growth. Why this role is different Most content marketing roles hand you a brief and a brand guide and ask you to execute. This one hands you a foundation and asks you to build. We have already done the hard strategic groundwork: our ICP is defined, our service-market fit is proven, our strategic narrative is sharp, and our brand has just been through a full refresh. We have an initial library of whitepapers, webinars and articles. Our outbound lead generation is working. What we have not yet built is the inbound content engine that turns brand awareness into a self-sustaining pipeline of qualified leads. That is your job to create. You will not be buried in a marketing department or fighting for budget sign-off. You will report directly to the Head of Growth, work closely with the founder, and have genuine ownership of a function that is central to the company’s growth trajectory. The decisions you make will directly shape how Brightbox shows up in the market. You will have access to an in-house software development team building custom AI agents, workflows and automation for the business. If you can imagine a better way to produce, distribute or measure content, we may be able to build the tooling to make it happen. This is a company that treats technology as a growth multiplier. What you will own Content strategy & production • Define and execute the content strategy across all formats: articles, whitepapers, case studies, social media, newsletters, webinars and video, • Own the end-to-end content calendar, balancing thought leadership, demand generation and brand awareness across channels, • Write high-quality, insight-led content that resonates with senior decision-makers in technology consultancies, enterprises and SaaS, • Develop Brightbox’s point of view on the future of technology resourcing, the Liquid Workforce and the impact of AI on workforce strategy, • Build and publish a weekly newsletter that delivers genuine value and grows a loyal subscriber base Demand generation & inbound lead engine • Build and optimise the inbound lead generation operating system, from content creation through to MQL conversion, • Develop content-led campaigns that drive qualified traffic, capture leads and nurture prospects through the funnel, • Measure and report on content performance against commercial KPIs: MQLs generated, pipeline influenced, engagement metrics and brand reach, • Collaborate with the Head of Growth to align content initiatives with outbound campaigns, sales enablement and revenue targets Brand & thought leadership • Elevate Brightbox’s visibility and credibility in the technology resourcing market through consistent, high-quality content, • Source and manage PR opportunities, speaking slots, guest articles and industry commentary, • Build client case studies and success stories that demonstrate measurable business impact, • Engage authentically with the target audience on social media, building community and conversation around Brightbox’s point of view Content operations & technology • Design and manage the content production workflow, from ideation and creation through to distribution, repurposing and performance analysis, • Work with the in-house development team to build AI-powered content workflows, agents and automation that increase output without sacrificing quality, • Create visual assets (social graphics, whitepaper covers, article imagery) using brand guidelines - you do not need to be a designer, but you should be confident creating clean, on-brand visuals, • Continuously test new formats, channels and distribution strategies, bringing an experimental, data-informed mindset to content What we are looking for; Experience & background • You have built a content system that has driven measurable inbound lead generation, not just engagement - you understand how content converts to pipeline, • You have worked in a start-up or scale-up without established processes and have launched the content function, built the system and delivered commercial results, • You have experience in technology consulting, professional services, B2B technology or a related sector where the audience is senior, educated and commercially sophisticated, • You are an excellent writer. You can produce long-form thought leadership, sharp social copy and compelling case studies without relying on freelancers or agencies, • You have managed content distribution across LinkedIn, email marketing, newsletters and owned channels, and understand what drives engagement in B2B professional services Mindset & working style • You are entrepreneurial. You do not wait for a brief - you identify the opportunity, create the content and measure the outcome, • You are comfortable working autonomously with minimal management. You are self-directed, proactive and accountable, • You actively explore new ways of working. You are curious about AI-assisted content workflows, agents, automation tools and modern GTM technology, • You are commercially minded. You think about content in terms of its contribution to revenue, not vanity metrics, • You are not afraid to push boundaries, test ideas that might fail, and iterate quickly based on what the data tells you Skills & capabilities • Strong copywriting across multiple formats and tones: thought leadership, social, email, long-form, short-form, • Confident creating basic visual assets using tools such as Canva, Figma or similar - adhering to brand guidelines, • Experience with content management and marketing automation platforms (e.g. HubSpot, Webflow or equivalent), • Comfortable with data: you can interpret content performance metrics and translate them into actionable decisions, • A modern lens on technology: interest in AI agents, LLMs, prompt engineering, AI-powered workflows is a strong advantage given our internal tooling and market positioning Compensation & working arrangement Salary: £35,000 – £40,000 base salary (pro rata) Location: This is a remote-first role. We are based in Manchester with team members across the Midlands and North of England. We meet in person occasionally - roughly once a month - either in our Manchester office or locally in the Derby area. We are looking for someone based in the Midlands or North of England who is happy to travel for these sessions.

Remote Sales Executive Full-Time, Permanent | Mon–Fri | £25.5k Base (OTE £33.5k+) Looking to accelerate your sales career while working from home? Enjoy a Monday - Friday schedule, realistic OTE of £33.5k+, and the chance to develop within a supportive, high-performing team. Join Domestic & General as a Remote Sales Executive, a trusted partner to major global brands and the market leader in appliance protection, supporting over 9 million UK customers. What’s in it for you as a Remote Sales Executive? • £25.5k base + £500–£700 monthly commission (top earners £33.5k+), • No weekends – enjoy your free time and a healthy work life balance, • Excellent training, sales coaching, and long-term career progression, • 33 days’ holiday (including bank holidays), • Health and wellbeing perks, discounted gym membership, and life assurance, • Matched pension contributions, • Free annual D&G protection plan, • All equipment provided for remote work Your Role as a Remote Sales Executive: • Working hours: Mon–Thu 10:30am–7pm, Fri 9am–5:30pm, • Location: Fully remote, ideal for those searching for home based sales roles, remote sales jobs or telesales roles, • Make outbound sales calls, build rapport, and present tailored appliance protection plans, • Drive results and aim for 7–10 successful sales per day, • Follow compliance requirements and deliver excellent service What We’re Looking For: • A minimum of 12 months of outbound telesales, or door-to-door sales experience within the last 3 years, • A quiet home workspace suitable for remote calling, • Resilience, motivation, strong communication skills, and a positive attitude Recruitment Process: • Initial conversation about your experience, • Online assessment: Approximately 30 minutes, • Virtual interview: Around 1 hour, • Fast decision: Feedback within 24 hours Ready to take the next step in your sales career? Apply today and start earning from home as a Remote Sales Executive with Domestic & General, where your performance and potential are recognised and rewarded.

Dispute Resolution and Litigation – Insolvency Associate – Manchester The Role This is an exciting opportunity to join an international law firm in the firm’s Manchester office. The firm is recognised for its leading practices in Corporate, Litigation, Tax, Banking & Finance, Real Estate and Private Wealth with longstanding commitment to equity, diversity and inclusion, setting itself apart in the market. The team are looking for an Associate with transactional, advisory and contentious restructuring and insolvency experience, working closely with fee earners across offices to support both non-contentious restructuring and insolvency litigation work. The team is recognised in independent legal rankings for its breadth of expertise in insolvency and restructuring. Particularly noted for public sector and property-related insolvency work, the team frequently collaborates with other specialists to deliver complex, high-value mandates. The firm encourages lawyers to go beyond legal advice and develop real commercial insight. Associates are supported to build technical expertise, manage clients, and raise their professional profile, while being The Candidate • Experience insolvency litigation with 4+ year’s PQE, • Experience in contentious and non-contentious in a broad range of insolvency matters., • Ability to work to deadlines/targets, to prioritise and manage a varied caseload, • Ability to work well as part of a team and on your own initiative, • Excellent organisation and time-management skills, • Strong client focus, drive, enthusiasm, and a flexible, proactive attitude., • Experience or exposure to business development with the ability to maintain strong client relationships The Benefits and How to Apply • Competitive basic salary with annual pay review, • 25 days holiday plus flexible benefit scheme, • Private medical insurance, • Flexible working, 2/3 days in the office, • Supportive working environment, • Collaborative culture Apply in the strictest of confidence online or via telephone – there is no need for a CV for an initial conversation. Contact: Siobhan Deeming, Recruitment Consultant, SD Direct Dial: 0203 918 1665 Mobile: 07939 992 567 Email: More About William James Recruitment William James Recruitment is the number one recruitment partner to law firms in the UK & internationally. We work with a variety of top-tier clients including a range of Legal 500 firms.

Senior Power Risk Engineer – Insurance x3 | £90,000–£125,000 + Car Allowance, Generous Bonus , Pension, Holidays . Great Training The Opportunity Are you a seasoned power generation expert ready to move beyond operations and into high-impact, strategic risk advisory? Do you thrive on tackling complex technical challenges and influencing major underwriting decisions across global energy assets? If you bring deep conventional power expertise and insurance risk engineering experience, this is your chance to step into a senior, high-visibility role shaping risk outcomes across the power sector. We’re looking for a 3 Senior Insurance Power & Renewables Risk Engineers to join 3 different Global companies at the forefront of industrial and energy risk. You’ll partner with underwriters and major clients to analyse critical power assets, uncover vulnerabilities, and drive smarter risk decisions across conventional and renewable generation portfolios. If you’re ready to put your technical authority to work where it truly moves the needle — let’s talk. What You’ll Be Doing • Lead in-depth risk engineering surveys across conventional and renewable power facilities, • Evaluate complex loss exposures using industry-leading frameworks and standards, • Deliver practical, high-value risk improvement and loss prevention strategies, • Provide expert technical insight to underwriters on large, complex power risks, • Review third-party engineering reports and translate findings into underwriting intelligence, • Produce clear, decision-driving technical reports on schedule, • Join client and broker meetings as the technical authority, • Champion risk engineering tools, methodologies, and best practices, • Build trusted relationships with major power sector clients, • Stay at the cutting edge of turbine technology and energy generation developments What’s On Offer • £90,000 – £130,000 salary depending on experience/ qualifications., • Car allowance, • Performance bonus, • Strong pension package, • Fully remote working model with London HQ access, • Exposure to high-value, international energy and power risks, • A genuine opportunity to influence and elevate a market-leading risk engineering function Who You Are You’re a technically credible power professional who can operate as both engineer and advisor. You’re comfortable in the field, in front of clients, and in technical discussions with underwriters and stakeholders. You’ll bring: • 10+ years’ hands-on experience in conventional power generation, • Proven background as a Power Risk Engineer within insurance, • Relevant engineering qualifications (professional membership a plus), • Strong Gas / Steam turbine expertise — operations, maintenance, and failure modes across major OIM., • Working knowledge of international engineering standards, • Experience operating across international or multicultural environments, • Clear, confident communication skills, • The ability to work autonomously and make sound technical judgments

Production Supervisor – Food Manufacturing Manchester Area | £30,000–£31,400 (Paid at £14.87/hr) | Mon–Fri, 6:00am–2:30pm Looking for a hands-on Production Supervisor role where you can lead a team, drive results, and make a real impact? This could be the one. This food manufacturing business has recently gone through positive change and is now growing fast. With new customers, a strong leadership team, and clear focus on quality and performance, they need someone to step in and keep operations running smoothly. What you’ll do: • Lead and develop a team of 20-30, • Drive production KPIs: plan attainment, OEE, waste, line speeds, labour efficiency, • Ensure products are made right first time, meeting food safety, HACCP, and GMP standards, • Support audits, customer visits, and product launches, • Identify and implement improvements using Lean principles, • Manage attendance, performance, and development of your team What you need: • Supervisory experience in food manufacturing, • Experience leading large teams in a fast-paced environment, • Knowledge of food safety, HACCP, and GMP, • Strong communication and organisational skills, • Proactive, hands-on, and solution-focused Nice to have: NVQ/Food Manufacturing qualification, Level 3 Food Safety & HACCP, IOSH/Health & Safety training This is a practical, hands-on leadership role with scope to influence and improve your area - perfect if you want responsibility and the chance to make a difference. Apply below for a confidential conversation.

Role: Technical Operations Director Salary: £80,000 -£90,000 Location: Manchester / Northwest Sector: IT Managed Services (plus car allowance) Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities • Operational Leadership & Continuous Improvement, • Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas., • Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards., • Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical • A deep understanding of RMM platforms, preferably within the Datto/Kaseya ecosystem - can set up, control, monitor and spot problems - knows how to identify weakness in controls, • Has built and implemented governance frameworks which lead to outstanding technical controls - processes and quality assurance; training and SOPs; auditing, feedback loops and root cause analysis, • Lead an incident response / handle L3 and above level referrals and escalations, • Can see technical issues down the road and inform the group risk management framework, • On top of and abreast of new technology - has a deep understanding of the technology landscape and how this interacts and interfaces and can identify areas for improvement, • Can put the group technical strategy and stack selections into plain English - able to describe the landscape to non-technical people Service Delivery & Client Engagement • Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development., • Participate in customer checkpoints to ensure service performance aligns with client expectations., • Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance., • Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support • Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements., • Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows., • Partner with HR and leadership on recruitment of senior technical roles., • Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience • Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation., • Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security., • Expert understanding of MSP toolsets including Datto RMM and Autotask PSA., • Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks., • Excellent communication, stakeholder management, and cross-functional leadership skills., • Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks., • Must have MSP - current or very recent (last 2 years), • MSP must be in the £5 to £30m bracket and have a significant commercial client footprint, • Must have operated at a senior level similar to the level we want the role to operate at or be able to demonstrate that given their technical skills and background they are ready to make the next step, comfortably Desirable • Formal qualifications in IT service management, quality assurance, or related disciplines., • Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education)., • Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

About NPG North Property Group (NPG) is transforming the property industry with a bold, innovative approach. With over two decades of combined experience, we’ve been delivering award-winning service and ground-breaking solutions since our inception in 2017. From Leeds to Manchester and beyond, we are more than a property agency — we are a team dedicated to crafting exceptional experiences and unlocking exclusive opportunities. Why Join us? We’ve been recognized for our innovation and growth, earning accolades such as: • Ranked 46th on The Sunday Times list of fastest-growing founder-led businesses in 2023., • Sales & Lettings Agency of the Year 2024 by the RESI Awards., • Finalist for the Property Week Awards, Great British Entrepreneur Awards, and more., • Among Yorkshire's top 10 fastest-growing businesses in 2023. The Role The Senior Property Manager will be responsible for overseeing the management of a portfolio of residential properties on behalf of investor landlords. The role requires ensuring compliance with all relevant regulations, delivering exceptional service to landlords and tenants, and maintaining the highest standards of property care. Ensure the team are hitting KPI’s and creating weekly updates to the Head of Property Management with any recommendations or advise where needed. Ensure the team are on time and are completing their work in the working hours. This includes having team members working on a Saturday. A key focus of this role is handling tenancy lifecycle processes, coordinating property maintenance, and ensuring that rental income is collected efficiently. The role also demands strong organisational skills, problem-solving abilities, and a proactive approach to resolving tenant and landlord concerns. Key Responsibilities Property Portfolio Management • Manage a small portfolio of high client landlords, ensuring you are keeping up to a high standard., • Ensure compliance with all legal and regulatory requirements, including tenancy agreements, safety certifications, and deposit protection schemes., • Conduct routine property inspections to assess condition, identify maintenance needs, and ensure compliance with tenancy agreements., • Handle tenancy renewals, rent reviews, and termination procedures in line with company policies and legal requirements., • Coordinate and oversee property maintenance, liaising with contractors and ensuring timely resolution of issues., • Maintain accurate records of maintenance requests, works completed, and associated costs., • Ensure all safety certificates, including gas, electrical, and fire safety, are up to date and properly documented., • Implement and monitor compliance processes to ensure adherence to industry best practices and legal requirements., • Act as the primary point of contact for landlords and tenants, providing expert advice and support., • Foster strong relationships with landlords by providing market insights, rental performance updates, and proactive recommendations., • Mediate and resolve disputes between landlords and tenants, ensuring fair and practical resolutions., • Provide guidance on rental valuations, market trends, and property investment strategies to maximise landlord returns., • Ensure timely collection of rent and manage arrears, implementing effective rent recovery strategies when necessary., • Process invoices and payments for maintenance and property-related expenses., • Assist landlords with budgeting for property expenses and advising on cost-effective maintenance solutions., • Identify opportunities for improving property management processes and service delivery., • Work closely with the senior management team to implement new technologies and software to streamline operations., • Keep up to date with legislative changes and industry trends, ensuring compliance and best practice., • Establish and maintain efficient systems for tracking tenancy agreements, maintenance schedules, and compliance documentation. What We’re Looking For Key skills & Competencies • Organisation: Exceptional time-management skills with the ability to handle multiple priorities efficiently., • Customer Service: Strong commitment to delivering outstanding service to landlords and tenants., • Problem-Solving: Ability to address complex property and tenant issues with strategic thinking and practical solutions., • Communication: Excellent written and verbal communication skills, adaptable to different audiences., • Technical Knowledge: Familiarity with property management software, relevant legislation, and industry standards., • Negotiation: Proven ability to manage difficult conversations and align differing expectations., • Attention to Detail: Strong focus on accuracy and compliance with regulations and internal policies. Qualifications and Experience • Previous experience in the property sector is desirable, preferably within a lettings or estate agency environment., • Strong IT skills, including experience with property management software. What We Offer • Competitive salary., • Opportunity to gain industry qualifications - ARLA, • Opportunities for advancement in a high-growth, innovative company., • A dynamic and inclusive work environment that values your contributions., • Modern, stylish offices designed to foster collaboration and creativity., • Autonomy to solve challenges and make an impact in a forward-thinking organization., • Company/Team events Join Our Journey At NPG, we’re setting new standards in real estate. If you’re ready to lead, innovate, and drive change, we want to hear from you. Apply today and be part of a team that’s shaping the future of property.

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. As a Corporate Relationship Director in our Asset Finance team, you’ll drive commercial growth by originating and developing long-term relationships with businesses with turnovers above £10 million — both directly and through strategic partner channels. You’ll work consultatively with senior stakeholders to understand their strategic goals and funding needs. With a strong understanding of credit, asset finance structures, and business lifecycles, you’ll shape tailored solutions that enable your clients to acquire both hard and soft assets to support expansion, productivity and transformation. You’ll manage a diverse portfolio across multiple sectors, leveraging your insight, network, and commercial acumen to deliver compelling, solution-led proposals. This is a high-impact, outward-facing role for someone who thrives on autonomy and opportunity. As part of a highly supportive team, you'll balance proactive business development with a focus on quality client experience — ensuring every business you support feels confident, informed and well-served. Required experience: • Recent and relevant sales experience in Corporate/Commercial Banking and the ability to structure complex deals over £1million, • Proven credit skills with the ability to conduct full financial analysis, • Understanding of operational risks, changing economic conditions and regulatory requirements We are proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion. The Curve Group is Propel’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but Propel will have access to it. You can find their privacy policy here:

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are looking for a curious, energetic, and motivated individual who wants to jump-start their sales career by building the foundation of what it takes to be a top sales performer. SDRs are driven and competitive people, who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking employees to discover and pique the interest of VP & C Level executives. Successful candidates must have a strong work ethic, humility, and hunger to learn to be part of Quadient, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Salespeople will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self-motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position. What You'll Do • Manage inbound leads and outbound targeted prospects, • Generate value for potential customers and booking product demonstration webinars and calls, • Managing prospect expectations and overcoming objections, • Reaching and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities and deals won from your meetings., • Developing skills necessary for promotion into a full, closing role Qualifications • 1 year of SDR experience, ideally in a software setting, • Fluent German & English, • A strong interest in building a career in sales, • Curiosity and demonstrable evidence of professional and personal development, • Entrepreneurial mindset - eager to advance through clearly defined learning and earning paths, • Self-disciplined, organised and ambitious. Able to consistently hit daily and monthly objectives Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

CRM Manager | £45,000 - £55,000 PA | Manchester - Trafford Park This is a fantastic opportunity to join a fast-growing, digitally-led fashion brand making waves in the e-commerce space. Known for delivering premium, trend focused collections to a global audience, this business id driven by innovation, creativity, and a strong customer-first approach. In this role, you’ll take ownership of the global CRM strategy, working across multiple channels and collaborating with senior teams. You’ll have the chance to influence key decisions, drive customer engagement, and build scalable programmes that support long-term growth. It’s an ideal position for someone looking to make a real impact while progressing their career - You’ll be joining at an exciting time of growth, with plenty of opportunity to shape how the brand connects with its customers! Key Responsibilities: • Lead the global CRM strategy across email, app, WhatsApp, and loyalty channels., • Develop and enhance the customer loyalty programme to drive engagement and retention., • Plan and deliver customer-focused campaigns aligned with the trading calendar., • Use segmentation and personalisation to improve customer journeys and performance., • Work closely with cross-functional teams to ensure CRM aligns with wider business goals. Essential Experience: • Experience in a senior CRM role within fashion, retail, or e-commerce., • Strong background managing multi-channel CRM programmes (email, app, messaging)., • Proven experience building or scaling loyalty and retention strategies., • Confident using data and insights to inform decisions and improve performance., • Strong communication and stakeholder management skills. Benefits: • Bi-annual bonus scheme., • 25 days of annual leave (plus bank holidays)., • Extra day off for your birthday., • Flexible working hours around core hours of 10-4., • Cycle to work scheme., • 40% staff discount across their shops., • Healthcare Cashplan., • Free onsite gym., • Enhanced pension contribution., • Enhanced maternity and sick pay., • Free snacks, drinks & treats., • Exclusive social events. Interested, APPLY NOW to discuss this role in more detail!

Sales Training Manage Location: Manchester Salary: Up to £45,000 per annum Job Purpose Drive sales performance by designing and delivering an ongoing training and development plan focused on all aspects of the sales role. Reports to the Head of Digital Sales. Experience Required • Proven experience in developing and delivering high-impact sales training programs within a telephone-based B2B environment. Day-to-Day Responsibilities • Collaborate with Sales Manager and Quality & Compliance Assessor to design and deliver induction training for new team members, ensuring they acquire the necessary skills and motivation to meet targets., • Develop and deliver an ongoing training schedule to build a world-class sales function., • Identify individual training needs and communicate effectively with Sales Manager and Head of Sales to boost performance and productivity., • Provide ongoing CRM training (Salesforce) to optimize sales processes and stay updated on developments, implementing changes across the department., • Regularly update training materials in collaboration with the Sales Manager to align with business needs., • Ensure all training is of a high professional standard, enabling team members to meet business requirements and achieve targets., • Partner with Sales Manager, Head of Sales, and Quality & Compliance Assessor for ongoing team development., • Review the effectiveness of sales training programs against business goals and make recommendations for improvement., • Monitor course evaluations and feedback to identify areas for improvement and enhance training outcomes., • Maintain up-to-date training records and review them monthly with Sales Manager and Head of Sales., • Identify training trends and needs in collaboration with the Quality & Compliance Assessor and Sales Manager., • Proven track record of delivering results in a high-energy sales environment., • Experience in a sales training role., • Proactive, self-motivated, and able to work well under pressure., • Strong organizational skills with the ability to manage daily workload., • Outgoing, tenacious, and professional with a strong work ethic., • Ability to prepare training materials and demonstrate deep knowledge of the sales process., • Experience with CRM systems; Salesforce experience is essential., • Strong written and verbal communication skills., • Ability to inspire, motivate, and develop team members., • Excellent rapport-building skills., • 25 days’ holiday plus bank holidays., • Birthday off., • Discounts through Perkbox., • Additional holidays after 2 and 5 years of service., • Pension plan and life insurance., • Employee Assistance Programme., • Free breakfast every Monday and social events with food and drinks on the last Friday of each month.

Shape the Future of Energy. Lead with Impact. Deliver Excellence. We are seeking a dynamic and strategic Operations Director to lead our Energy division across the North of the UK, covering Manchester and Scotland. This is a pivotal leadership role, offering full operational and P&L accountability for a diverse portfolio of major renewable energy projects and large Sub Station programmes. Reporting to the Senior Operations Director, you will play a critical role in driving operational excellence, delivering high-value projects (including programmes exceeding £25m), and supporting the continued growth and evolution of our business. This is more than an operational role it’s a chance to influence the future of energy infrastructure. You will lead complex project portfolios, unify business operations, and help shape a high-performing, forward-thinking organisation committed to sustainability and innovation. Key Responsibilities Operational Leadership & Delivery • Lead the successful delivery of all Energy programmes across the Northern region, • Ensure projects are delivered safely, on time, within budget, and to the highest quality standards, • Inspire and lead teams to embed a culture of accountability and continuous improvement Business Integration & Transformation • Drive the consolidation and standardisation of operating practices across business units, • Implement consistent delivery frameworks, governance, and reporting structures, • Identify efficiencies and create a more agile, scalable operating model Commercial & Financial Performance • Maintain full P&L accountability across project portfolios, • Monitor profitability, pipeline, and forecasting to meet growth and margin targets, • Deliver clear, consistent reporting on performance, risks, and opportunities Stakeholder Engagement • Build strong relationships with clients, partners, and internal stakeholders, • Represent the business at senior-level meetings and industry forums, • Foster collaboration across regions and functions Performance & Innovation • Champion operational excellence through SOPs and best practice delivery models, • Drive digitalisation, sustainability, and innovation initiatives, • Establish and monitor KPIs to enable data-driven decision-making People & Culture • Lead, mentor, and develop high-performing teams, • Promote a culture of safety, integrity, and collaboration, • Support succession planning and leadership development Growth & Expansion • Establish delivery organisations in new territories, • Build operational capability to support market expansion and acquisitions You are a proven leader with a strong track record in operational delivery within energy, infrastructure, or related sectors. You bring both strategic vision and hands-on leadership, with the ability to drive performance across complex programmes. Key Requirements: • Degree (or equivalent) in Construction Management, Engineering, or related discipline, • Extensive senior leadership experience in operations and project delivery for large sub station projects, • Strong commercial and financial acumen with P&L responsibility, • Experience in renewables, energy infrastructure, or transport sectors, • Demonstrated success in business unit integration and operational standardisation, • Knowledge of NEC4 and FIDIC contracts, • Strong understanding of health, safety, and environmental practices, • Exceptional leadership, communication, and decision-making skills, • Experience scaling or establishing operations in new regions We are driven by a clear purpose to lead the UK’s energy transition. Our people are at the heart of everything we do, and our values define how we work: • We care about safety, • We lead with integrity, • We strive to improve every day, • We make a positive impact, • We deliver to grow, • We are one united team About OCU Group At OCU, we don’t just deliver infrastructure, we engineer the future. As a leader in end-to-end solutions for the utilities, digital and energy sectors, we specialise in safely and efficiently tackling complex challenges for our clients. With unrivalled expertise, industry-leading technology and a proven track record, we’re not simply part of the market, we’re driving it forward. Our work underpins the critical services communities across the UK rely on every day. From accelerating the transition to renewable energy to building the digital networks of tomorrow, we are committed to innovation, sustainability, and long-term impact. When you join OCU, you’ll discover more than a career, you’ll find purpose. Here, your contribution makes a visible difference in the success of the projects you help deliver, in the growth of your colleagues and in the positive change we create together. We partner with some of the UK’s most recognised names in power, energy transition, water, telecoms and digital infrastructure. As we continue to expand, we’re looking for exceptional people to grow with us. If you’re ready to inspire, innovate and lead with purpose, we’d love to hear from you.

Another great opportunity at Hoist Finance. We’re looking for a Cyber Security professional to join our growing team and drive forward our security strategy. Apply today 👇 Cyber Security Specialist Reporting to: Cyber Security Operations Manager The Role: Cyber attacks have the potential to prevent us from achieving our mission, reaching our financial objectives and meeting our obligations to our customers, our clients and society as a whole. Reporting to the Cyber Security Operations Manager, the Cyber Security Specialist operates at the forefront of our efforts to protect the business, ensuring that our overall Cyber Security Operations program enables us to successfully detect, respond to and recover from cyber attacks. Responsibilities: The Cyber Security Specialist enhances our Security Operations capabilities by undertaking advanced threat hunting activities and incorporating their findings into new detection methods. Using threat intelligence and their own knowledge of attacker TTPs to form hypotheses and inform their activities, they hunt across data from all available sources, including our SIEM and EDR products to either prove or disprove those hypotheses. Working with our threat intelligence partner, the Cyber Security Specialist ensures that threat intelligence informs their threat hunting activities and the detection capabilities of the security function. The Cyber Security Specialist is also responsible for handling security incidents that require deviation from documented remediation methods, or are of a particularly critical nature. They drive efforts to ensure swift and efficient incident resolution and risk mitigation. They are also responsible for creating and utilizing automation workflows to streamline Security Operations incident response. Key Deliverables: -\tDocumented hypothesis-led cyber threat hunts resulting in improved detection capabilities and improved cyber security controls and safeguards -\tCritical incident response and management, ensuring appropriate investigation and mitigation activities are taken -\tDevelopment of new proactive monitoring use cases and corresponding runbooks for incident detection and mitigation -\tAutomation of incident management process to ensure swift and efficient incident response and mitigation -\tCoordination and documentation of responses to higher-criticality incidents within the security function and in conjunction with relevant business functions Key Skills: -\tDetailed understanding of Security Operations methods, tools and technologies -\tAnalytical and problem-solving skills to identify threats, patterns and trends -\tExpert knowledge of current cyber threat actor tactics, techniques and procedures (TTPs) as per the MITRE ATT&CK framework as well as a good understanding of red-teaming tools and the artefacts they produce when used -\tBeing able to realistically hypothesise how a threat actor would go about attacking an organisation -\tCuration of cyber threat intelligence and using this to better inform cyber security capabilities -\tAbility to develop a timeline of how an attack occurred and unfolded, applying this to both threat hunts and when responding to incidents -\tOperating system, network, software and hardware fundamentals, especially Microsoft products -\tHigh-level system and network administrative knowledge including an overall understanding of how key services like Active Directory are configured -\tConfident in presenting technical concepts and findings to audiences of various levels of technical understanding -\tCommunication and collaboration with internal and provider teams Experience Required: -\t3yr+ experience of having worked in a Security Operations environment, responding to and investigating cyber security incidents -\tDemonstrable experience of hypothesis-led cyber threat hunts that have led to improved detection and response capabilities -\tExperience of analysing and determining the significance of threat intelligence Relevant Qualifications: -\tAppropriate cyber security certifications will be beneficial but are certainly not essential Location and Working Hours: • Full‑time position, 37.5 hours per week (Monday–Friday), • Hybrid working: 2 days per week in our MediaCityUK office (Salford, Greater Manchester), • On‑call participation required periodically Salary & Benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, lifestyle and long‑term growth, including: • Hybrid working, including time each week in our MediaCityUK office to collaborate and connect, • Free car parking at MediaCityUK, • Enhanced maternity and paternity pay, • Electric car scheme, • Nursery benefit, • Company pension, • Buy/sell holiday options, • Access to a wide range of retail, lifestyle and leisure discounts, • Private Medical Insurance (PMI), • Health cash plan, • Life assurance, • Regular social events and team activities, • The chance to work with an amazing, friendly and collaborative team

Commercial and Compliance Executive About Us Planixs is a leading provider of real-time cash, collateral, and liquidity management solutions. Our innovative technology empowers banking and financial institutions to optimize operations, reduce risk, and make data-driven decisions. As the industry undergoes significant transformation, Planixs remains at the forefront, offering cutting-edge solutions that address complex challenges and provide a competitive edge. At Planixs, we pride ourselves on our talented and diverse team of professionals who are passionate about delivering exceptional solutions to our clients. Our company culture is built on collaboration, innovation, and a commitment to excellence. We foster an environment where employees are encouraged to think outside the box, take ownership of their work, and continuously learn and grow. What’s on offer? Planixs do everything to support their people and offer an extensive benefits package including: • Competitive Salaries, • 25 days holiday, • Extra day off on your birthday!, • Pension, • Life Assurance, • Private Medical, • Cash Plan, • Cycle to work scheme, • Flexible working, • City Centre office Job Summary The Commercial and Compliance Executive will play a pivotal role in supporting and enhancing the company’s commercial, contractual, and compliance operations. This is a varied, dynamic position covering contract management, commercial analysis, compliance oversight, ESG initiatives, and risk management. Reporting to the Commercial and Compliance Manager, the successful candidate will work closely with senior leadership and will collaborate across departments to shape, optimise, and improve internal processes. This role offers exceptional exposure to commercial decision‑making, cross‑functional operations, and strategic business initiatives. The successful candidate will • Be proactive, organised, and able to manage multiple workstreams., • Demonstrate strong attention to detail and a natural curiosity for understanding how things work and how they can work better., • Take ownership of tasks, follow through reliably, and anticipate needs before they arise., • Communicate clearly, confidently, and professionally with stakeholders at all levels, including senior leadership., • Show a genuine interest in commercial, contractual, and compliance matters, and be motivated to build expertise over time., • Seek opportunities to streamline processes, improve efficiency, and introduce better ways of working., • Bring professionalism, drive, and the ability to work both independently and collaboratively in a fast‑paced environment. Key Responsibilities or Areas of Contribution: Contract Management • Manage and maintain contract templates and standard terms., • Track contract requests from initiation to execution., • Draft, review, and negotiate contracts with clients and suppliers, ensuring alignment with commercial terms and legal requirements., • Oversee the contract approval and signature process., • Maintain and update the contract database and repository., • Draft contract summaries for internal stakeholders., • Review client due diligence requests and coordinate internally gaining other SMEs contributions. Commercial Management • Create and analyse cost and pricing quotes., • Track commercial opportunities and conduct annual commercial reviews., • Manage the commercial approval process and ensure alignment with company objectives., • Monitor deal progress internally and externally to maintain momentum., • Collaborate with other teams to shape and improve commercial processes., • Conduct supplier due diligence and support onboarding., • Support strategic commercial initiatives and reporting. Compliance & Risk Management • Manage compliance projects and support internal audits., • Track and administer ISMS/Security management activities, including meeting minutes, action tracking, and stakeholder follow-ups, in line with global security standards like ISO27001, • Review, draft, and maintain corporate and security policies., • Manage and enhance the internal policy intranet and SharePoint., • Communicate internal policies effectively across the business., • Respond to client due diligence and compliance-related requests., • Coordinate and track risk assessments and treatment plans through to completion., • Help shape compliance processes in collaboration with other departments., • Support the company’s ESG program and related sustainability initiatives. Training & Process Improvement • Deliver internal training on contract, commercial, and compliance topics., • Continuously review and enhance operational processes to identify efficiencies and improvements., • Act as a key contributor to cross-functional initiatives that improve business operations. Ideal Qualifications & Experience • Bachelor’s degree in Law, Business, Finance, or a related field or equivalent work experience., • Awareness of contracting principles and standards (familiar with contracting structures e.g. MSA, Schedules, SOWs, NDAs etc…), • 2+ years of experience in commercial, contract, or compliance roles., • Familiarity with regulatory environments (e.g., GDPR, ISO27001, ESG frameworks)., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work independently and collaboratively across teams., • Proficiency in Microsoft Office Suite, especially Excel, SharePoint, and Teams., • Experience in software, data, or technical services industries is a plus., • Comfortable working with senior stakeholders For more information please contact HR Manager, Jenny Stockton-Pugh

Our client, a mid-sized, entrepreneurial Consumer Goods business, is seeking a high impact, transformational leader for their largest product category. This is a business-critical role with outstanding future career prospects. This business is in good growth and embarked on a hugely exciting, progressive period of evolution. Their brand is instantly recognisable and iconic. They have a strong UK market position across the key channels, but also have an established international proposition. Their core product range is both design and functionally impressive. The specific category is strategically important, and central to their company performance - the role is therefore internally and externally very high profile. This influential, strategically important role is responsible for defining and delivering the long-term category vision. It brings together customer insight, competitive analysis, commercial discipline and brand ambition to drive sustainable, profitable growth across the UK and key international markets. • The Head of Category acts as a senior expert, working closely with marketing, NPD, supply chain, quality and sales to ensure aligned and flawless execution. Leading a small but high performing team of buyers and developers, the role strengthens cross-functional delivery, cultivates strategic supplier partnerships and develops the structure, capability and performance of the group., • The position oversees the full product lifecycle—from concept development through launch to ongoing optimisation—ensuring ranges are customer‑centric, distinctive and commercially robust., • With responsibility for global sourcing and supplier management, the role negotiates cost, terms and capabilities to safeguard margin and elevate quality. It also owns pricing, margin improvement, forecasting and full P&L accountability, acting as the single point of ownership for category performance., • In addition, the Head of Category defines long-term growth through clear range architecture, insight-driven innovation and focused commercial planning. By building a high‑performing team and driving disciplined, aligned execution, the role accelerates growth, enhances profitability and strengthens brand equity within a fast‑paced company environment. The business is seeking an exceptional leader for their key category. The individual will ideally have the ambition, and ability, to facilitate progression to an Exec position over the medium term. The specific requirements: • Credible product management experience in a respected, dynamic and known branded organisation, rather than purely retail, is critically important and seen as essential., • The ideal candidate will be a commercially astute, accountable, and strategically driven category leader with extensive experience in successfully managing and growing consumer product categories., • This individual will bring energy, resilience, and a steady hand through periods of change. Their influential, low‑ego leadership style—grounded in clarity, collaboration, and transparency—will enable them to align cross‑functional teams and quickly build trust across diverse stakeholders., • Clear and adaptable communication will support strong engagement with Marketing, Merchandising, Finance, Retail, senior leadership, and external partners., • They will have a proven ability to deliver growth in fast-paced, high‑performance environments—particularly where speed, rigour, and data‑driven decision-making are critical. They will be comfortable owning the full category lifecycle, including product development, P&L responsibility, pricing, forecasting, and overall commercial delivery. Confidence in managing complex, multi‑channel portfolios and developing compelling ranges for international markets will also be essential.

Reports to: Vice President of Sales, North America Function: Sales Management (Inside Sales) Location: Onsite Hours: As you'll be working with our US client base Mon-Thu 13:00-22:00, Friday 13:00-18:00 Package: £120K OTE + About PHMG For over 25 years, we’ve helped brands make a brilliant first impression — and just as importantly, a lasting one. It all started in a tiny Manchester office in 1998. One entrepreneur, one music producer, and one big idea: that sound could transform how businesses connect with customers. Since then, we’ve grown into the world leader in audio branding. But today, we offer much more than sound. From social media strategy and branded content to cloud-based telephony and smarter customer experience tools, we now support almost 40,000 clients worldwide — from global brands to the small businesses we’ve always championed. Our team includes creative specialists, technical architects, voice artists, strategists, patent holders, and even Grammy winners. What brings us together is a shared mission to help every client grow through meaningful, memorable connection. The Role The Head of Sales leads their inside sales team – the driving force behind our new business growth. You’ll inspire and manage a talented group of Media Development Executives (Business Development Representatives) who create qualified meetings and opportunities for our field team. Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success — ensuring every conversation contributes to our continued global growth. Key Responsibilities • Lead, coach, and develop a high-performing SDR/BDR team to exceed booking and conversion targets., • Foster a culture of performance, ownership, and continuous improvement., • Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health., • Collaborate closely with Marketing, Data, and field teams to optimise performance, • Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact., • Recruit, train, and retain exceptional inside sales talent, • Report trends, insights, and recommendations to the VP of Sales to inform wider strategy., • Champion PHMG’s core values – leading by example every day. Ideal Profile • Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment., • Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself., • Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required., • Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous), • Inspirational leader and coach with the ability to motivate teams and build high-performing cultures., • Commercially astute, energetic, and driven to exceed ambitious goals. What you’ll get in return: • Free gym membership, • Cycle to work scheme, • Additional half day off for birthday, • Enhanced maternity, paternity and adoption leave, • Two volunteer days per year for a charity of your choice, • Smart pension scheme, • Life insurance and critical illness cover, • All expenses paid company events and trips, • Free fruit & breakfast, • Company sports teams, • On-site barber and beautician, • Car valet service

Growth Marketing Manager 📍 Manchester (Hybrid – 3 Days in Office) 📈 Digital / eCommerce / Consumer Brand 💰 Up to £70,000 Overview A growing UK business is looking for a Growth Marketing Manager to lead customer acquisition and digital performance across key channels. This role is focused on scaling revenue, improving efficiency, and identifying new growth opportunities across the full digital funnel. The Role As Growth Marketing Manager, you will take ownership of performance marketing activity, driving growth across paid channels while working closely with internal teams to improve overall marketing effectiveness. This is a hands-on role with strong ownership, suited to someone comfortable managing both strategy and execution. Key Responsibilities • Own and optimise performance channels (paid search, paid social, and other acquisition channels), • Identify new opportunities for growth across channels, audiences, and campaigns, • Manage budgets, forecasting, and performance targets, • Analyse data to drive decision-making and improve results, • Work with product, trading, and creative teams to align marketing activity with business goals, • Run testing programmes to improve conversion rates and acquisition efficiency, • Support improvements across landing pages, messaging, and customer journeys, • Deliver clear reporting and insights to stakeholders Requirements • Strong experience in growth, performance, or digital marketing roles, • Hands-on experience across paid media channels (e.g. Google Ads, Meta Ads), • Proven ability to scale campaigns and drive measurable growth, • Commercial mindset with a focus on revenue and efficiency, • Comfortable working with data and running experiments, • Strong stakeholder management and communication skills Desirable • Experience in eCommerce or consumer-focused businesses, • Familiarity with analytics tools such as GA4, • Experience with conversion rate optimisation or testing frameworks Working Setup • Full-time role, • Hybrid: 3 days per week in Manchester office Package • Salary up to £70,000 depending on experience, • Bonus or performance incentives, • Standard benefits package

Reseller Account Manager Location: Manchester or South East Salary: £50k to £60K DOE plus excellent bonus structure Full time: Permanent Remote/Hybrid: some travel to Manchester Our client is a private equity backed Therapy and Performance Sports brand working with businesses on a global level. They are looking to fill a permanent, full-time role for an Account Manager – Healthcare. We have an excellent opportunity for an experienced Reseller Account Manager who will be responsible for managing and expanding a vital network of resellers across the UK and internationally. Operating within the key sectors of health, sport, and travel, you will nurture and develop existing partner accounts while also identifying and recruiting new resellers, primarily within health clinics and sports medicine organisations. Your goal will be to drive sales performance through the channel, provide exceptional commercial support, and solidify our client's position in their core markets. The Role: • Manage and grow relationships with existing and new resellers in the UK and overseas., • Drive sales across health clinics, physiotherapy practices, sports medicine and travel partners., • Develop and execute account strategies to achieve revenue and margin targets., • Provide training and support to ensure resellers understand our client’s products and value., • Collaborate on promotional campaigns, product launches and marketing initiatives., • Negotiate terms, pricing, and agreements with partners., • Maintain accurate records, forecasts, and pipeline updates in CRM systems., • Monitor market trends, competitor activity, and customer needs to shape strategy., • Act as the primary contact for resellers, ensuring alignment with our client’s objectives., • Resolve queries promptly, delivering excellent service., • Report on sales performance and progress to senior management., • Attend trade shows and industry events to build networks and generate leads., • Provide structured feedback to internal teams for product and service development. Who we are looking for: • Degree in Business, Sales, Marketing, or equivalent experience., • 3–5 years’ experience in account, channel, or reseller management, within health, sports, or wellness sectors., • Proven track record in building and growing reseller or distribution networks., • International sales experience advantageous., • Commercially astute, target-driven, and highly organised, with the ability to manage multiple accounts across markets., • Skilled in influencing and motivating partners to achieve shared goals., • Proficient in CRM systems and Microsoft Office. To achieve the top end of the salary band, 3–5 years of proven experience in account, channel, or reseller management within healthcare/wellness or sports, with a track record of building and growing distribution networks, is essential. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Account Executive/Graduate Role in a marketing agency The collective purpose of the client services team within STM Agency is to develop lasting and meaningful relationships, founded on ‘perpetual thinking’ and innovation, to drive client and agency profit and growth We work as one team and we are united by our company values; with curiosity, with agility, with a smile. We are seeking an Account Executive/Graduate who thrives in a fast-paced, dynamic environment and is looking for a new challenge. The ideal candidate will be organised, possess strong teamworking skills and will be commercially minded. Your role as Account Executive is to support your teams Account Manager/Senior Account Manager. Being accountable for day to day aspects of your projects, you will work alongside and assist the create, reach and code teams to ensure that work delivered for clients is head and shoulders above the competition. As part of the Client Services Centre of Excellence, you will also help drive profitability and opportunity for the agency. Candidates should idealy have a minimum of 6 months’ work experience within an agency environment - having worked on a mixture of both B2B and B2C clients, with a solid understanding of the retail and/or digital and content landscape. Production experience is desirable but is not essential. We’re looking for an individual who is both versatile and detail-oriented, capable of reacting swiftly to client needs whilst upholding high standards of accuracy and execution. We’re looking for someone to demonstrate that they have some experience of the below in their initial interview: • Strong organisational skills, • Ability to work in a fast-paced environment/work under pressure, • Attention to detail, • Proactive, • An interest in food & drink/retail/beauty clients, • Ability to manage a varied workload/prioritise their work/work to deadlines, • Client Relationship Management (35%), • Building and maintaining relationships with clients, supporting your Account Manager and the agency in delivering the very best work for the client; on time, on brief and on budget, • Assisting in day-to-day client communications and providing team support by attending meetings and helping maintain protected client relationships, • Project Oversight (25%), • Collaborating with internal teams to support project execution via informal catch up’s and project status & review meetings, • Helping with the management and creation of agency briefs, project timelines, quotes, timing plans, scheduling and addressing basic issues, • Strategic Planning (10%):, • Assisting in the execution of strategic plans as pre-determined by senior agency figures and client, • Gaining insights and learning from strategic discussions by shadowing and attending strategic planning meetings with senior team members and clients, • Learning about your clients market, their sector specialism and challenges, so the agency can better support their business growth, • Budget Management (10%):, • Supporting budget development and monitoring via Synergist, alongside your Account Manager, • Assisting in the creation of cost estimates/quotes with and for your Account Manager -gathering information to inform accurate quotes when necessary from the create, reach and code teams, • Problem Solving (10%):, • Assisting in addressing project-related challenges from both a client and agency perspective, • Learning about and finding solutions to maintain project momentum, helping execute any changes and deviations needed to ensure the project is still delivered on brief, on time and on budget, • Quality Assurance (5%):, • Participating in project reviews to understand quality standards that need to be adhered to at all times, • Contributing to ensuring client expectations are met, without over promising or over delivering – knowing when to escalate issues to more senior team members Your success will be measure by: • Demonstrable expression of the values: with curiosity, with agility, with a smile, • Adhereance to company policies and appropriate use of company software and tools, • Meeting and exceeding your contribution to target objectives set out annually – for agency, department, team and personally, • Scales of competency and how you perform in all areas of your role : basic, capable, accomplished, • Client growth and satisfaction scores, • Team feedback – both locally and across the agency Benefits: • Healthcare benefits plan, • Employee assistance programme, • Hybrid working, • 26 days holiday

I’m currently partnering with a global SaaS leader in the HR and employment law space to appoint a commercially astute and strategically driven Partnerships Director! This is a pivotal, board-facing leadership role at the heart of an ambitious international growth agenda. We’re looking for a senior commercial operator - someone who can define and execute partnership strategy, unlock new revenue channels, and build a high-performing ecosystem that materially impacts enterprise growth! This organisation is a recognised powerhouse, delivering technology-led solutions that combine expert advice, intelligent software, and practical tools to simplify workforce management for businesses globally. With significant investment in innovation and international expansion, partnerships are a core pillar of their long-term growth strategy. Reporting directly to executive leadership, you will own and evolve the end-to-end partnerships function - shaping strategy, scaling national and international alliances, and driving measurable commercial outcomes. This is not a relationship maintenance role. It is about strategic growth, market expansion, and revenue acceleration. Strategic Scope You will lead engagement across: • Trade Bodies, • Professional Associations, • Membership Organisations, • Introducer & Affiliate Networks, • Strategic Corporate & Enterprise Partners You’ll design compelling commercial propositions, structure complex agreements, and ensure partnerships are fully activated across sales, marketing, and operational channels to maximise ROI. Key Responsibilities • Define and deliver a scalable, revenue-focused partnerships strategy, • Win and structure high-value national and strategic partner agreements, • Operate credibly at board and C-suite level, both internally and externally, • Negotiate complex commercial and introducer arrangements, • Lead tender submissions and strategic bid activity, • Build robust MI frameworks to track performance, revenue contribution and ROI, • Drive cross-functional alignment to ensure seamless partner activation, • Represent the brand as a senior ambassador within key markets and industry forums About You • Proven track record of building and scaling partnership ecosystems within SaaS or professional services environments, • Demonstrable success driving new business and revenue growth through strategic alliances, • Experience engaging with federations, trade associations, or large membership bodies, • Strong commercial acumen with executive-level communication and influencing capability, • Confident, strategic negotiator experienced in structuring high-value agreements, • Data-driven mindset with experience building reporting frameworks and performance metrics, • SaaS, HR, employment law, or regulated professional services exposure advantageous, • Entrepreneurial, growth-oriented and comfortable operating with pace and accountability This is an outstanding opportunity for a senior partnerships leader who wants genuine strategic ownership, executive visibility, and the ability to shape a high-growth channel within an international SaaS organisation!

The Company A well-established fashion supplier based in Manchester, working with a portfolio of leading retail partners across the UK and international markets. The business specialises in delivering commercially successful product ranges and is continuing to grow its sales function. The Sales Lead will be responsible for developing and implementing strategic sales initiatives, managing customer relationships and driving the overall sales strategy to achieve and exceed the company’s sales, margin and operating profit targets. The Role The company are recruiting for a Sales Lead to join a growing commercial team. This role will focus on managing and developing key accounts, driving sales performance, and identifying new growth opportunities across existing partnerships. You will act as a key point of contact for clients, working cross-functionally with internal teams to ensure product success and strong account performance. Key Responsibilities • Lead a high performing sales team across multiple geographies (UK, LA, Bangladesh), • Work collaboratively with design to create new products and potential in-season rebuy opportunities, • Work across the customer base to identify and land product volume sales opportunities, • Work collaboratively with the merchandising, QA/tech and logistics team to ensure products are always delivered on time, • Identify new business and strategic partnerships opportunities and pursue same, • Continuously analyse sales data to maximise existing opportunities and to develop and drive new product and country opportunities, • Keep informed of industry trends and opportunities and competitor activities, • Represent the company and act as an ambassador for the business About You • Experience working as a Senior Account Manager within a fashion supplier is essential, • Strong background in wholesale, with experience managing and growing accounts, • Commercially driven with a strong understanding of margins and sales performance, • Analytical mindset with the ability to turn data into actionable insights, • Confident working cross-functionally with design, marketing, and production teams Additional Information • Comprehensive health and wellness package, • Discretionary bonus, • 25 days holidays per annum plus bank holidays, • 4/1 office/WFH with flexitime available, • Opportunities for professional development, • Dynamic team environment with a focus on achieving a positive work/life balance, • Company sponsored events and activities, • Access to the group pension scheme post probation

🚀 We’re Hiring: CRM Executive 📍 Location: Onsite at Manchester HQ 🕒 Full-time OFFICE BASED | Competitive Salary + Perks The Company Online Home Shop (OHS) are one of the fastest growing online home retailers in the North-West. We aim to offer on-trend products for home and life, for a price that suits all budgets. OHS have everything from the latest bedding styles, soft towels, throws, curtains, rugs and best-selling hoodie blankets. The Role Reporting to the CRM Manager, we are looking for an experienced CRM Executive (or CRM/Marketing Assistant looking to take a step up) to support our growth and drive customer retention to new heights. You will be from an online retail background, with experience of using CRM platforms to create engaging and revenue-driving marketing emails. Online Home Shop is in a period of rapid growth – it is a fast-paced environment that requires a self-starter attitude, and the ability to collaborate with teams across the business. You will constantly strive to exceed budget and drive incremental growth! 🛍️ What You’ll Be Doing: • Build campaign emails on a daily basis in line with the trading plan, as well as customer journey emails, • Brief required assets into the creative team well in advance of email sends, • Review, own and optimise email copy to maximise open rates, click rates, conversion and revenue, • Work with the CRM Manager to run frequent test and learn plans to optimise performance, • Monitor changes made to feedback the results to the wider teams, making suggestions for further improvements, • Create daily and weekly reports to circulate with the digital and Ecommerce teams, monitoring YOY & WOW performance 💡 What You’ll Bring: • Experience of utilising CRM platforms, • Experience in online retail, • Strong creative copywriting skills, • Strong analytical skills, • Excellent communication skills; both written and verbal, • Organisation of daily workload, proactive self-starter, • Ability to work to tight deadlines in a fast-paced environment., • Able to work collaboratively with different business and supplier stakeholders – a team player, • Bachelor’s Degree or equivalent, • 1-2 years’ experience in a Digital/Ecommerce role with some CRM experience, • Homewares experience (preferable but not essential) Why Join Us? • Fast-moving collaborative company culture, • Regular company social events, • 25 days holiday, • Company pension, • Employee discount, • Free flu jabs, • On-site parking, • Flexible working times, • Gift box and early finish on your birthday, • Free electric car charging points 👀 Sound Like You? At OHS, you won’t just join a team — you’ll be part of a fast-moving retail success story. If you’re ambitious, collaborative, and excited by scale, apply today and help shape the future of home shopping in the UK. 📩 Apply now! Note for Recruiters: We do not accept unsolicited CVs or candidate profiles from recruitment agencies. Any CV's submitted without a signed agreement in place will be considered our property, and we will not be liable for any fees should we choose to engage the candidate. We operate a preferred supplier list (PSL) and will only accept submissions from agencies on that list who have been instructed to work on the role.

MANCHESTER CITY CENTRE BASED FULL TRAINING PROVIDED GRADUATES WELCOME IMMEDIATE START About Us At Group we aim to deliver top quality products to our customers while creating a dynamic and innovative environment for our team to thrive! This is an exciting time to join our team as we continue to expand our client base and enhance our market presence. If you are eager to learn, develop your skills, and embark on a fulfilling career path in a fast-paced environment, we want to hear from you! Benefits • Supportive and collaborative work environment, • Free networking platforms, • Client incentives, • Weekly pay with Performance based bonuses, • Team nights and team incentives, • Opportunities for career growth The Role Are you ready to take your career in sales to the next level? We're looking for an enthusiastic and driven Sales Assistant to join our vibrant team! In this dynamic role, you will have the opportunity to build lasting relationships with clients, understand their needs, and offer innovative solutions that make a real impact. Your main goal will be to drive sales growth and enhance client satisfaction by effectively communicating the value of our services. This is an excellent opportunity for a recent graduate or somebody in their early career to gain experience in a fast-paced environment. Responsibilities • Identify and engage potential clients through various channels, • Understand client needs and tailor marketing solutions to meet those needs effectively, • Build and maintain strong relationships with existing and prospective customers, • Present and demonstrate our services in an engaging and persuasive manner, • Achieve and exceed annual sales targets and performance KPI’s, • Collaborate with sales team to optimise sales strategies What we need from you • Strong communication and interpersonal skills to interact with clients effectively, • A self-motivated, proactive attitude with a passion for sales, • Strong organisational skills and the ability to manage effectively, • An eagerness to learn and adapt to new challenges, • The ability to work independently as well as part of a team No previous sales experience is required as full training will be provided. If you are a motivated individual that is looking to kick-start your career in sales we would love to hear form you! APPLY TODAY!

Are you a Product Owner who thrives in fast-paced B2B SaaS environments? Ready to take ownership of a platform roadmap, work closely with engineering teams, and make an immediate impact? This could be the role for you! Salary: Up to £65k Based: Manchester (3 days in office) A leading HR and payroll technology provider is looking for a Platform Product Manager to own and grow its integrated SaaS platform. This is a chance to shape the platform roadmap, working closely with engineering teams to deliver high-impact features and improvements. The successful candidate will be responsible for delivering the platform roadmap defined by the Platform Product Manager, managing day-to-day development activities, and ensuring features are delivered on time and to specification. Key Responsibilities: • Own and prioritise the product backlog to maximise business value., • Write clear user stories and acceptance criteria., • Collaborate with developers to deliver platform features efficiently., • Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives., • Work alongside Product Managers to translate strategic goals into actionable development tasks., • Test and validate new features and enhancements., • Partner with engineers to enhance platform performance and usability., • Run workshops and work within collaborative pods to drive continuous improvement. Requirements: • Proven experience as a Product Owner within SaaS or digital product environments., • Strong knowledge of Agile and Scrum methodologies., • Experienced in managing product backlogs and sprint planning., • Ability to write concise and effective user stories and product requirements., • Excellent communication skills, particularly with engineering and product teams., • Experience in B2B or B2C SaaS settings., • Capability to manage multiple development priorities simultaneously. This is a fantastic role for a proactive Product Owner who thrives in a fast-paced, Agile environment and wants to make a real impact on a platform used by thousands of customers.

Client Services Representative – Manchester Atrium EMEA are looking for several Client Services Representatives to act as the primary point of contact for shareholder enquiries across phone, email, web chat, and written correspondence. The role is predominantly phone based, with time split between live client interaction and independent case investigation. 4 days onsite in Manchester office and 1 day remote working. PAYE/umbrella • Deliver a consistently high quality service in a fast paced environment, managing client conversations confidently while working to demanding productivity and quality targets., • Execute telephone trades accurately and efficiently, strictly in line with client instructions, regulatory requirements, and documented procedures., • Handle both straightforward and complex shareholder queries, providing clear, confident technical support and taking ownership of issues through to resolution., • Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgement, attention to detail, and structured problem solving., • Drive first point of contact resolution wherever possible, escalating only when required and retaining ownership until full closure., • Proactively manage daily open cases, ensuring timely follow up, accurate outcomes, and strong client experience., • Take full accountability for the quality, accuracy, and completion of all work, with performance measured across productivity, quality, and client outcomes., • Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations., • Demonstrate a continuous improvement mindset, identifying opportunities to improve service delivery, efficiency, and client experience. Essential: • Experience in a client service or contact centre environment is essential. Delivering high level service to VIP clients, • Comfortable operating in a performance driven, regulated environment with clear standards and expectations., • Confident working independently, managing workload under pressure, and making informed decisions., • Strong written and verbal communication skills across multiple channels., • Educated to secondary school level with equivalent experience., • Any knowledge of experience of Funds, investments, wealth, transfer agency, asset servicing helpful as well as customer service, client servicing or client services. Click Apply now/ contact Lianne to be considered for the Client Services Representative – Manchester role

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: • Work in a vibrant atmosphere where your contributions truly matter., • Enjoy a hybrid working model that promotes work-life balance., • Competitive salary and benefits package designed to add value to your career., • Opportunities for personal and professional growth within a supportive environment. Key Responsibilities: • Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence., • Deliver high-quality service while managing client conversations confidently in a busy setting., • Execute telephone trades accurately and in line with client instructions and regulatory requirements., • Handle both straightforward and complex queries, providing clear and confident technical support., • Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills., • Drive first-point-of-contact resolution, taking ownership of issues until full closure., • Proactively manage open cases, ensuring timely follow-up and a positive client experience., • Maintain accountability for the quality and accuracy of all work produced., • Adapt quickly to various management processes and service expectations. What We’re Looking For: • Previous experience in a client service or contact centre environment is essential., • Ability to perform in a regulated, performance-driven environment with clear standards., • Confident in making informed decisions and managing workload under pressure., • Excellent written and verbal communication skills across multiple channels., • Educated to secondary school level, with equivalent experience. What’s in It for You? • A supportive and engaging work culture where your efforts are recognized., • Opportunities to improve service delivery and efficiency, driving continuous improvement., • The chance to work with a diverse team that values collaboration and innovation. If you’re ready to take your customer service skills to the next level in an exciting banking environment, we want to hear from you! Bring your enthusiasm and commitment to excellence, and apply today to become part of our client’s remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Brand Operations Manager – Menswear (D2C) Manchester Premium Menswear Brand Up to £65,000 Please note: this is a commercial, business-facing role – not warehouse or logistics focused. The Opportunity We are partnering with a premium menswear brand to appoint an entrepreneurial, commercially driven Brand Operations Manager. This is a pivotal hire for the business, responsible for overseeing and optimising all aspects of operations within a fast-scaling D2C eCommerce environment. This is a hands-on leadership role, ideal for someone who thrives in high-growth settings and is excited by the opportunity to help shape and scale a brand. You will play a critical part in ensuring operational excellence while supporting expansion across eCommerce, Design, Product Development, Merchandising, Marketing, and Wholesale. Working closely with the Founder / Creative Marketing Director, you will act as a key strategic partner in executing the brand vision and driving the business forward. Key Responsibilities Business Operations & Strategy • Oversee the day-to-day running of the business across all functions, • Develop and implement scalable operational strategies to support growth, • Identify opportunities to improve efficiency, processes, and performance, • Define, track, and analyse key business KPIs across departments, • Leverage data to inform decision-making and optimise performance, • Lead hiring strategy in line with business growth plans, • Identify talent gaps and build a high-performing team, • Support onboarding, team structure, and ongoing development, • Identify and unlock growth opportunities across D2C and wholesale channels, • Support expansion into new markets, channels, and product categories, • Oversee growth, operations, KPI management, and team performance, • Partner closely with the Creative Marketing Director to align vision with execution, • Proven experience as a Brand Operations Manager (or similar) within a successful menswear or fashion brand, • Strong background in high-growth D2C eCommerce (premium or luxury preferred), • Experience within a scaling or well-established fashion business, • Exposure to wholesale operations is highly advantageous, • Strong commercial acumen and strategic mindset, • Highly organised with exceptional attention to detail, • Data-driven, with experience managing and interpreting KPIs, • Hands-on approach and comfortable in a fast-paced environment, • Strong leadership and team-building capabilities, • Entrepreneurial, proactive, and growth-oriented, • Passion for fashion, with a strong understanding of the premium menswear market, • Adaptable and comfortable working in a scaling business, • Play a key role in scaling an exciting premium fashion brand, • Work directly with the Founder and creative leadership, • Be part of a fast-paced, high-growth environment with real impact, • Clear progression opportunities as the business expands

About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the roles We are seeking a Full Time Luxury Brand Ambassador, 5 days per week, 37.5 hours, for our exciting new Balenciaga Counter in Selfridges Exchange Square Manchester. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the roles As a Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Balenciaga? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beauté UK&I. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beauté is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly competitive commission structure, • Extra day off for your birthday, • Product allocation with discounted rate, • Clothing allowance, • Contribution into company pension, • Career progression & Training, • Length of service rewards

Job title: Regional Engineering Manager Location: Manchester Salary: Up to £120,000 per annum + Bonus + Healthcare Job type: Permanent Key Responsibilities: • Lead, manage and grow engineering teams within the assigned region to meet the needs of the projects., • Drive the standardisation of engineering practices and documentation to ensure consistent, high-quality outputs across all regional projects., • Collaborate with Regional Operations and Commercial Directors to coordinate engineering support for project planning, execution, and close-out., • Contribute to tendering activities by reviewing technical scope, supporting resourcing plans, and ensuring clarity on engineering requirements., • Represent the engineering function in client meetings, reviews, and engagements, upholding a culture of respect, teamwork, and technical integrity., • Allocate engineering resources effectively across the regional project portfolio to meet delivery timelines and support team wellbeing., • Support team development through structured mentoring, CPD tracking, and a focus on continuous improvement and learning., • Promote and embed a safety-first culture across all engineering activities. Requirements: • Honours Degree in Electrical Engineering or a related discipline; Master’s degree or Chartered status is an advantage., • 8–10 years of experience in HV, EPC, or utility engineering, including at least 3 years in a leadership or regional management role., • Demonstrated experience managing engineering teams and driving technical standards across multiple projects., • Strong interpersonal and collaboration skills, with the ability to work cross-functionally and engage internal and external stakeholders., • Understanding of the full project lifecycle in high-voltage or complex infrastructure environments., • Willingness to travel within the assigned region as needed to support projects and teams. If interested, please send your CV or questions to

We offer the opportunity to earn £26k - £45k OTE in the first year. In addition, we offer exceptional development and progression opportunities. Do you thrive in a fast-paced environment and get excited about new challenges? Would you like to earn a great salary and become part of an amazing team culture? Are you driven, enthusiastic and passionate about sales? We have a fantastic opportunity for you to join our sales training academy. We’re developing promising and enthusiastic people from the ground up. It’s the chance to work for a progressive organisation that unlocks opportunities in Cyber Security for anyone with the drive, ambition and aptitude to learn. What’s the role all about? As an SDR, you will receive comprehensive sales and industry training and begin your career with us by providing lead generation services for the business. This will involve working towards agreed KPI’s centred around setting up appointments and identifying prospective customers for the business development team. You will take the first steps in the prospecting process and utilise your persuasive abilities and creative methods of finding new prospective customers. You will be supported by regular education-based marketing campaigns, that culminate in webinars, cyber security reports and events and generate targeted data for your efforts. You will utilise various techniques including telephone, email, video messages, social media campaigns and virtual and physical networking events. From this point, you will progress into taking some of these self-generated leads and furthering the discussion with more in depth discovery calls to identify ways we can support customers. Working with the business development team to produce high quality proposals and work to secure new customer business with a longer-term objective of managing your own account base as a Business Development Manager. What will my responsibilities be? • You will identify and contact target companies and contacts that match our customer profile to create new business opportunities., • You will actively search for new customers using a variety of channels including ZoomInfo, personalised LinkedIn messaging, emails, physical and virtual events and follow up calls., • This is a progressive role with the aim to coach and mentor you into graduating into a fully-fledged business development manager within our sales team What skills do I need to have? • A self-starter who can demonstrate resilience and determination., • Be driven to develop and progress with us as we grow., • Excellent written and verbal communication skills., • A strong work ethic., • Passion and enthusiasm., • Good organisational skills., • An interest in Cyber Security (preferred) What benefits are on offer? • On-Site Gym, • Discounted on site Café, • Training and Development, • Great holiday package, • Pension Scheme with significantly higher matched contributions, • Free On-site parking, • Company Sick pay scheme, • Sales promotions and competitions, • Private medical insurance, • Hybrid Working Options, • Company events, • Cycle to work scheme, • Electric car scheme, • Casual dress

General Manager Salary: £190,000 + Bonus Location: Manchester Overview Our client is a large, investor-backed organisation operating a significant network of regulated, customer-facing sites across the UK. They are seeking an experienced General Manager to lead a major operational division, with full responsibility for strategy, operational performance and financial outcomes across a large multi-site portfolio. This is a senior executive role requiring a commercially strong leader with experience managing complex, regulated service environments delivered through distributed site networks. Working closely with the CEO and executive team, the General Manager will lead the division through its next phase of operational development and growth. Key Responsibilities Strategic Leadership • Lead the long-term strategic direction for the division, • Contribute to executive-level decision making and strategic planning, • Oversee delivery across a large network of geographically distributed sites, • Drive consistent operational standards through regional leadership structures, • Hold full accountability for divisional P&L performance, • Lead budgeting, forecasting and financial planning processes, • Lead and develop a senior regional leadership structure, • Drive accountability, performance and operational discipline across the network, • Ensure strong oversight of compliance, quality and operational risk Essential • Senior leadership experience in large multi-site service organisations, • Proven track record improving performance across distributed site networks, • Full P&L responsibility at divisional or regional level, • Experience operating within regulated service environments Candidates are likely to come from sectors such as: • Education or specialist education services, • Healthcare service networks, • Dental or optometry chains, • Strong executive presence and credibility with senior stakeholders, • Comfortable challenging and contributing to strategic debate, • Commercially astute with strong operational judgement, • Experience within private equity or investor-backed organisations, • Exposure to acquisitions, integrations or network expansion

Job Title: Senior Consultant - Leather Goods & Hardware (London-based, Part-time/Remote) About the Company: Yibi Group is a leading OEM manufacturer and strategic partner to the world's most prestigious luxury houses, operating through three dedicated divisions: • Yibi Luxury, specializing in premium leather goods hardware;, • Yibi Jewelry, crafting high-end fashion jewelry;, • Yibi Precision, engineering precision metal components by metal injection molding (MIM). As the only China-based manufacturer fully certified by LVMH, Kering, and Richemont, we unite artisanal dedication with intelligent automation. Our integrated in-house capabilities, including dedicated MIM and PVD coating lines, allow us to push the boundaries of craftsmanship and material innovation for iconic leather goods collections. We don't just manufacture; we innovate alongside our partners, turning visionary concepts into market-ready realities. Join us in building the next generation of iconic collections. About the Role: We are seeking a growth-focused industry expert with deep, specialized experience in leather goods metal hardware to drive our UK market expansion. Based in London, you will not only serve as our key liaison and strategic advisor for existing clients but will also play a pivotal role in identifying and securing new business opportunities across the UK. This is a high-impact, flexible role designed for a professional who excels in both client relationship management and strategic business development. Responsibilities: • Develop and execute a strategic business development plan to identify, approach, and secure new luxury clients in key UK markets, • Serve as the primary technical and commercial interface for Yibi Group's existing and prospective luxury clients in the UK, focusing on leather goods hardware projects, • Proactively identify market trends, emerging brands, and new business opportunities in the leather goods sector, • Build and maintain a robust pipeline of qualified prospects through networking, industry events, and targeted outreach, • Facilitate day-to-day communication, providing expert insights on product development, sourcing, and manufacturing processes specific to leather accessories, • Leverage your deep understanding of leather goods construction and hardware trims to advise clients and internal teams on feasibility, aesthetics, and functionality, • Lead or participate in critical business negotiations and deliver compelling presentations to both existing and potential clients, • Act as a cultural bridge, seamlessly navigating between Eastern and Western business practices within the leather goods sector Qualifications: • Industry Background: 10+ years of proven experience in business development, product development, procurement, or strategic sourcing specifically for leather goods hardware within top UK luxury brands, with a demonstrated track record of securing new business, • Company Pedigree: Mandatory prior employment experience with at least one of the following leading leather goods maisons:, • Chanel, • Dior, • Bvlgari, • Fendi, • Balenciaga, • Saint Laurent, • Bottega Veneta, • Burberry, • Gucci, • Salvatore Ferragamo, • Montblanc, • CELINE, • Product Expertise: Deep, hands-on understanding of product development, sourcing, industrialization, production and supply chain for leather goods metal hardware. Experience with metal types and manufacturing techniques is essential., • Business Development Acumen: Proven ability to identify new business opportunities, build a strong sales pipeline, and convert prospects into long-term clients, • Professional Network: Established, active, and effective high-level network within the the UK leather goods industry, with the ability to open doors to new potential clients, • Language Skills: Full professional proficiency in English and either Italian or French is mandatory Required Skills: • Exceptional Soft Skills: Outstanding negotiation, communication, and presentation abilities, paired with strategic thinking and a customer-centric mindset, • Cultural Fluency: Deep understanding of Sino-Parisan cultural and business nuances, with the agility to adapt working styles accordingly, • Strong commercial acumen with proven experience in identifying and pursuing new business opportunities Preferred Skills: • Education: Bachelor's degree or higher; a background in Industrial Design, Engineering, or Fashion is a significant plus What We Offer: • High Flexibility: Part-time engagement is possible, with remote or hybrid work models, • Preferred Location: Primary work location is Florence, Italy., • A Premier Platform: Collaborate with the industry's most prestigious brands and professionals, maximizing your impact, • Competitive Compensation: A highly attractive consultant package commensurate with your experience and contribution, including performance-based incentives How to Apply: If you are the leather goods expert with a proven track record in business development that we are looking for, please connect with us via LinkedIn messaging with a brief note of introduction and your LinkedIn profile or CV. We look forward to connecting. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.

About us: At Fruition Group we embrace our values of Pride, Energy and Perseverance and our colleagues embed them as the foundation of their work. Our colleagues are proud to work for Fruition Group, they are pro-active with high energy to maintain our market-leading status. With a diverse team we recognise that no two people are the same and we focus on results rather than unachievable KPIs and work collaboratively to achieve our goals whilst having fun along the way! We are a high growth organisation who work with a huge range of technology and advanced engineering employers throughout the UK, Ireland, EU and USA and as a business we re-invest profits to ensure we are leading in recruitment innovation in our marketplace and equipping our colleagues with the best environment, tools and training to help them succeed. The role: Reporting directly into a our Managing Consultant and working alongside, extremely experienced consultants and some of the businesses biggest billers! You will play a pivotal part in growing this function whilst leveraging our existing client base in the Advanced Engineering/ Clean Tech/ Aerospace and Defence space in the US. This is a great opportunity for an experienced consultant to grow with this business, and build a team around you whilst being supported by the wider team, and group. So you'll need great relationship building skills, the ability to continually keeping up to date with current trends, and think outside of the box for sourcing strategies and utilise all internal tech provided to maximise efficiency. There is excellent opportunity for high earning potential with the average deal size across the team right now is £40,000 and is supported by a rewarding commission structure so earning potential is really life changing. Its a great position for someone with recruitment experience in a similar sector to hit the ground running delivering into our clients we're on embedded models with, whilst building their network and book of business. We are looking for Recruitment Consultants with 1-4 years experience ideally working in US market, and people with drive, ambition, commitment and an outstanding work ethic. You will start to build your own mini business from day 1, by developing a network of candidates and clients within your specialist vertical market. Day-to-day responsibilities: • Searching for suitable Advanced Engineering contract candidates who match our clients’ requirements in the USA, • Headhunting and networking on sites such as LinkedIn and via our Database, • Writing and posting job adverts Interviewing candidates to assess their suitability for specific roles Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with existing and future clients, • Attending meeting with clients to explore potential opportunities What do our team members say? Harry – Recruitment Consultant “Fruition invests heavily in providing their consultants with the best tools and industry beating training- as well as having a strong team of senior recruiters who are on hand for coaching/ mentorship. Whilst we all have a competitive mindset, we work as a team and play to each others strengths." So what can we do for you? • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • Ongoing training with inhouse L&D, • Clear and structured, • Career progression, • Bi annual winners trip to European destinations such as Marbella, Barcelona & Amsterdam, • Flexible working offer between the office and home, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Childcare vouchers, • Plus more! If you’re an experienced Recruitment Consultant, please get in touch for an initial confidential chat about our opportunities, and we’ll happily share our story with you. For further information please email We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

A fantastic opportunity for a Professional Services Category Manager to join a growing procurement function and play a key role in delivering major strategic programmes. This role focuses on strategic sourcing, working on complex, multi-million-pound projects and shaping the future of category management across the category. Responsibilities: • Manage significant professional services sourcing projects, ensuring effective planning, coordination and execution across the full procurement lifecycle., • Conduct meaningful market insight and supplier engagement activities to understand capability, innovation and pricing models, to shape requirements and build strong sourcing strategies that deliver best value., • Play a key role in negotiating commercial terms, pricing and risk allocation to achieve balanced and competitive contract outcomes., • Assist in shaping contract frameworks and performance mechanisms that drive supplier accountability and measurable service delivery. To be considered: • Procurement Manager / Category Manager with deep professional services category experience., • Proven record of successfully delivering complex end-to-end sourcing projects., • Strong negotiation and stakeholder management skills., • Ability to juggle multiple projects with excellent organisational discipline. On offer: • £70,000 - £80,000, • Hybrid: 2 days / week in their Manchester office

Associate Director/ Senior Research Manager – Arts, Culture and Heritage Insights Global Insights & Strategy Consultancy Hybrid working, Manchester or London £40 – 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role so attractive: • It's strategic, impactful insights consulting, • Meaningful, for-purpose work and a fascinating range of projects, • A boutique agency feel, within a global organisation offering the best of both worlds, • Opportunity to travel and meet clients globally, • The opportunity to partner with amazing cultural, arts and heritage clients To apply or for further information please contact Deborah Lewis, Senior Partner, Resources Group on or call 0207 242 6321. Applications will only be considered from those based in the UK with current UK working rights. About Resources Group With over thirty years’ experience helping thousands of Researchers, Insight Specialists and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background

Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You're a motivated, flexible and talented engineer who is enthusiastic about learning new things and challenging themselves. You’re not a lone ranger but believe in collaborative, friendly working environments that deliver real projects. You’re someone who takes pride in the things you do, from beginning to end. You love the attention to detail and might admit it's a blessing and a curse. You’ll also need some personality, a strong GIF-game, and we’d love to know what you’re into.. to an extent. Your Mission You will be someone who pushes commercial value and helps improve team values. You relish the opportunity to work with like minded people, helping influence and reinforce value through data-driven decision making. You help shape and define how we can be more effective with both commercial and team values at the core of each decision. You will: • Have the soft-skills necessary to accept and provide feedback graciously., • Drive and deliver change utilising your technical knowledge., • Promote a positive, open, communicative attitude and culture within your team., • You will champion new technologies when it’s right for the business. Some of the technical things we’re looking for: • Modern PHP development skills., • HTML5, SCSS, JavaScript (including frameworks like ReactJS and ExtJS)., • MySQL knowledge, working with large databases., • Cloud computing and containerised applications., • Building scalable distributed systems., • A background in e-commerce., • An interest in software performance., • Any of: Composer, Docker, Github, CI, PHPUnit, Kubernetes, Google Cloud, ElasticSearch, xhprof. Don’t worry if you can’t tick all these boxes! If you did, you might be exaggerating. We’d like to hear from you if this sounds like the type of technology stack you’re used to working with. Why Us? Because we care about YOU. We pride ourselves on our culture, offering more than gimmicky branded merch and a PS5 you don’t have time to play. You are the most important aspect of our business. We want to grow and nurture you in an open and supportive environment. We create a safe and conducive atmosphere for you to share your ideas and make the necessary mistakes without the fear of failing - after all, mistakes are growing pains! We bring our most authentic selves forward - no need to pretend to be something you’re not, we’d rather your energy went into something more fulfilling. We embrace and encourage individual quirks and believe these qualities should be celebrated as they are vital to our innovation. We actively seek new ways to develop ourselves and respond to feedback constructively. We proactively share advice with others to accelerate our growth with new insights and perspectives. We celebrate each other's success because when we win, we win together and if we don't win, we learn together! We've got important things covered, like having properly trained mental health first aiders, a wellbeing coach, work-life balance, tailored personal progression plans and the glue that holds us all together - our Slack channel. We’re techy to the core, with technical leaders through to board level. We pride ourselves on our flat structure where directors sit in with the teams and are there when you need them. We encourage open and honest feedback, even if you’re critiquing your boss. No power games here! What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.