Educational leadership jobs in United Kingdom

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025

Job title: Street Food Manager - Applebee's Fish Location: Borough Market, London Salary: £18/ph Type: Full-time - 40-45 hours per week About Us: Applebee’s Fish is an established fish restaurant, fishmonger, and street food vendors with a mission to provide the highest quality seafood experience in London. For over 20 years, we have specialised in all things fish, starting in Borough Market, London, and now expanding our reach to street food offerings. We are passionate about delivering the finest quality seafood, educating our guests on sustainability, and creating a memorable experience through our food. Who We Are Looking For: We are seeking an enthusiastic and customer-focused Street Food Manager to lead our street food operations. The ideal candidate will be passionate about food, have great people skills, and be excited to deliver exceptional customer service. Previous cooking experience is a plus, but we value a willingness to learn and grow in the role. Key Responsibilities: - Set up and manage the street food site daily, ensuring all equipment and food are ready for service. - Prepare, cook, and serve takeaway seafood dishes, ensuring all food is of the highest quality. - Engage with customers, taking orders, explaining the menu, and providing information on seafood sustainability and provenance. - Promote daily specials and up-sell additional products where appropriate. - Handle POS systems and ensure accurate food orders. - Maintain high food hygiene and safety standards, adhering to Health & Safety, Food Hygiene, and Fire regulations. - Lead and motivate your team, fostering a friendly and collaborative work environment. - Provide excellent customer service, ensuring each customer leaves having had a great experience. Required Skills & Qualifications: - Relationship building: Ability to build strong relationships with customers and colleagues alike. - Customer service: Strong communication and customer service skills with a passion for exceeding customer expectations. - Organizational skills: Ability to multitask, prioritize, and manage a busy street food site efficiently. - Adaptability: Comfortable working in a fast-paced street food environment and handling changing conditions. - Team leadership: Experience in leading or managing a small team is advantageous. Why Join Applebee's Fish? - Development opportunities: Grow within the company, with opportunities to develop your culinary and leadership skills. - Vibrant team environment: Work with an energetic, fun, and supportive team. If you are passionate about food, customer service, and managing a bustling street food operation, we’d love to hear from you! Apply today to be part of a company that values quality, sustainability, and the best in seafood experiences.

The Team At ITelegant Software Services Ltd, our Management Consulting team specializes in delivering strategic insights that empower our clients to transform their businesses. Working at the intersection of business and technology, we focus on solutions that drive growth, shape operating models for the future, and improve efficiency. This is where your expertise in strategy will meet real-world challenges, guiding global clients to achieve impactful outcomes. Why This Role? We’re looking for a strategic thinker who thrives on solving complex business problems. As a Management Consultant you’ll have the unique opportunity to work closely with senior leadership and decision-makers across various sectors. Your work will shape operational improvements, influence product and service offerings, and support high-level strategic initiatives that lead to measurable growth. What’s In It for You? - Direct Impact on Strategy: Work on high-impact projects that directly influence our clients’ strategies and operations. - Ethical and Responsible Consulting: Gain a reputation as a trusted consultant who prioritizes sustainable, ethical solutions. - Collaboration with Leadership:Partner closely with key stakeholders and industry experts to develop insights that drive transformation. Key Responsibilities - Partner with senior leadership across different geographies to design, implement, and lead strategic initiatives that align with clients’ business objectives. - Develop strategic roadmaps and recommendations that focus on operational efficiency and long-term success. - Leverage industry insights and key performance metrics to provide clients with actionable recommendations. - Perform rapid assessments of clients’ current states, identifying key improvement areas and offering transformative solutions. - Bring fresh, creative perspectives to client engagements, informed by the latest trends and technological advancements. - Create detailed project plans, manage risks, and ensure smooth execution of initiatives within timelines and budgets. - Engage and align with diverse stakeholders to foster collaboration and shared vision across projects. - Apply project management expertise to monitor progress, track KPIs, and ensure successful project delivery. - Lead change management efforts by understanding stakeholder needs and facilitating a smooth adoption of new strategies. What We’re Looking For - Educational Background: BBA, MBA, MIM, MS, or related degree in business or management. - Relevant Experience:Experience in Corporate Strategy, Business Transformation, or Operations Strategy is advantageous. - Strategic Mindset:Capable of crafting data-driven, impactful strategies that address dynamic client challenges. - Problem Solving: Adept at breaking down complex, unstructured problems and translating them into practical solutions. - Communication and Presentation:Skilled at presenting insights in a clear, compelling way for key stakeholders. - -Analytical and Outcome-Focused: A detail-oriented approach with a focus on achieving measurable results. - Client Relationship Skills: Ability to develop and deepen client relationships, building trust and ensuring project success. If you’re ready to drive meaningful change, partner with leaders, and contribute to our clients’ success, we’d love to welcome you to ITelegant Software Services Ltd. Join us and help shape the future of business transformation!

ONLY APPLY IF YOU ARE ABLE TO COMMUTE TO FOREST HILL IN SOUTH EAST LONDON FOR 8AM START About Excel Child Care Services: We are a family run nursery established in 2002 - Based in Forest Hill , South East London for over 21 years. Are you passionate about Early Years? Look no further! Excel Child Care Services, a leading childcare provider in the UK, is seeking an experienced, dedicated, and inspiring Nursery Manager to join our team. We provide a supportive work environment with ample opportunities for career growth. Join us in nurturing young minds and making a positive impact! Job Description: (This is not an exhaustive list) This is a term time only post. and pay will be pro rata to the full time pay. As the Nursery Manager, you will lead our childcare team to uphold the highest standards of care and education. Your responsibilities will include maintaining an organized and stimulating childcare environment, ensuring compliance with legal ratios, managing, supporting, and motivating the team, and overseeing the induction of new team members. It's an exciting and fulfilling role! This position requires the successful candidate to work flexibly for 35-40 hours a week, Monday to Friday, for 30 weeks per year (term time only). The role offers a competitive salary, an extensive benefits package, and the opportunity to fuel your passion for growth and development. The ideal candidate will have knowledge of running a Montessori Childcare, although this is not essential. Work in an award-winning childcare facility, inspiring early years educators who are shaping the future generation to have a love for lifelong learning. Requirements: To be considered for this role, you should (this is not an exhaustive list): - Have previous childcare management experience - Possess strong leadership, organisational, and communication skills - Demonstrate a focus on delivering high-quality childcare and education - Hold a full and relevant Early Years Level 3 Childcare Qualification or higher - Show a strong understanding of the EYFS guidelines - Have at least 2 years of experience in leading and managing a team - Exhibit excellent time management and organizational skills - Have strong written and verbal communication abilities - Must have Ofsted inspection experience Benefits: Working with us comes with fantastic perks, including: - Competitive salary - Childcare discount - Additional day off for your birthday - Rewards and recognition schemes, including annual awards - Discounted childcare - Appreciation rewards - Refer a friend scheme (unlimited) - Company social events - Auto enrolment into a pension scheme All applicants will be required to complete an enhanced DBS check and provide two suitable references. Excel Child Care Services is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an enhanced DBS check. Don't miss out on this incredible opportunity! Apply now and be a part of our amazing team at Excel Child Care Services. Job Types: Full-time, Fixed term contract Contract length: 6 months Pay: Up to £40,950.00 per year Benefits: Childcare Company pension Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): FULL 1ST AID CERTIFICATE

Public Relations Consultant Company Overview: St Mary Financial Consultant is an online platform that provides intermediary services in the UK, specializing in accounting and mortgage advisory. Our network includes experienced accountants and mortgage advisors, delivering quick, reliable solutions with a strong focus on serving the Chinese community. Our mission is to connect clients with the best-suited professionals, ensuring top-notch service quality and timely assistance. Position: Public Relations Consultant Location: London, UK (Hybrid/Remote) Job Description: We are seeking a Public Relations Consultant with a background in behavioral psychology who possesses exceptional communication skills and a passion for public relations. This role will focus on maintaining and enhancing our reputation within the industry, building strong relationships with clients, and expanding our reach through strategic communication. The successful candidate will work closely with our team to ensure our brand message is consistent, engaging, and responsive to the needs of our diverse clientele. Key Responsibilities: Develop and implement public relations strategies to build brand awareness and client engagement. Act as a liaison between clients and our advisory team, ensuring smooth communication and service quality. Draft and review press releases, newsletters, and client communications. Manage and enhance our presence on digital platforms, including social media and online forums. Identify and engage with potential clients within our target communities, particularly focusing on the Chinese community in the UK. Conduct market research to stay updated on industry trends and client preferences. Ideal Candidate Qualifications: Education: Degree in Criminology, Sociology, Forensic Psychology, Behavioral Psychology or a related field; Relevant Skills: Strong foundation in sociology, psychology, and communication. Demonstrated ability to connect with diverse audiences, including experience in counseling and client research. Leadership and Initiative: Held leadership roles, showcasing skills in communication, teamwork, and problem-solving. Language Skills: Proficiency in English with the ability to communicate effectively with English and Chinese-speaking clients is a plus. Why Join Us? At St Mary Financial Consultant, we believe in empowering our team members to grow professionally. As a Public Relations Consultant, you will have the opportunity to shape our public image and contribute meaningfully to our client community. We offer competitive compensation, flexible work arrangements, and a supportive environment where your expertise and insights will drive our success.

Must Haves PG Cert Veterinary Education Job Description Role Overview: This is a fantastic opportunity for a dedicated, customer-focused Veterinary Surgeon to join the team at our client's clinic in Liverpool. You’ll be a key member of our team, delivering excellence in clinical care and customer service. ** What We’re Looking For**: We’re looking for a passionate, knowledgeable Veterinary Surgeon to become a key member of our surgery’s team. You’ll be responsible for delivering preventive services, treating sick and injured pets, and demonstrating a real passion for promoting pet wellbeing. You’ll be an excellent communicator and a real team player, integrating well with our wider clinical and non-clinical team members. ** Benefits** Quarterly recognition payments Enhanced maternity & paternity pay Income protection Electric car scheme Boost employee benefits and discounts Help at Hand for health and wellbeing Funded memberships Surgery discounts CPD allowance 25 holidays a year plus bank holidays Internal leadership training

Social Media Intern (Full-Time) King’s Cross, London (Office-Based) Full-Time, Paid Internship Evans Willie Properties is a leading real estate education company dedicated to helping individuals build wealth through property investments. We provide expert guidance, training, and support for aspiring property investors. We are passionate about sharing knowledge, empowering our community, and building a trusted brand in the real estate industry. Position Overview We are seeking a highly motivated, creative, and dynamic Social Media Intern to join our team at Evans Willie Properties. This is a fantastic opportunity for someone who is passionate about social media, content creation, and real estate. The intern will play a key role in assisting with social media content creation, editing, event coverage, and contributing to the growth and engagement of our brand across various digital platforms. As a Social Media Intern, you will work closely with our marketing team to help promote our educational services, events, and thought leadership in the real estate space. Key Responsibilities - Social Media Management: Assist in managing and maintaining our social media channels (Instagram, Facebook, LinkedIn, Twitter, etc.), including regular posting, engagement, and community management. - Content Creation: Capture high-quality photos and videos for use across various social media platforms, ensuring brand consistency and creative content. - Event Coverage: Attend company events, webinars, and workshops to capture behind-the-scenes footage and create engaging content for social media. - Brand Building: Help in developing and executing strategies to enhance our online presence and brand visibility, ensuring our content resonates with our audience. - Analytics: Assist in tracking social media metrics, monitoring engagement, and identifying trends to optimise content performance. - Collaboration: Work closely with the marketing team to brainstorm ideas, create campaigns, and implement strategies that align with our brand values. Requirements - A strong passion for social media and digital marketing, with a keen interest in real estate. - Proven experience (academic or professional) in social media content creation, photography, or video editing. - Proficiency in social media platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok). - Strong communication skills, both written and verbal. - A creative mindset with attention to detail and a passion for visual storytelling. - Ability to work independently and as part of a team in a fast-paced environment. - Prior experience in content creation or social media management is a plus. - Strong organisational skills and ability to manage multiple tasks efficiently. What We Offer - Competitive pay this is a paid full-time internship. - Hands-on experience: Work directly with experienced marketing professionals and gain real-world social media management experience. - Creative freedom: Opportunities to bring your ideas to life and see the impact of your work. -*Professional growth: Learn about the real estate industry and develop your skills in digital marketing. - Office-based in King's Cross: Work in a vibrant office in a central location with a collaborative team environment. How to Apply If you're excited about this opportunity and ready to bring your creativity to a growing brand in the real estate education space, we'd love to hear from you! Please send your resume, a cover letter explaining why you're the perfect fit for this role, and a portfolio or examples of previous social media content you’ve created

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses

Job Title: Business & Office Manager Location: West London Company: PRIMEHIDE Job Overview: PRIMEHIDE, a leading leather goods brand with over two decades of history, is seeking a dynamic Business & Office Manager to oversee office operations and customer service. The role involves managing the day-to-day business activities, ensuring smooth office management, and maintaining operational efficiency. This is a diverse and hands-on role, ideal for someone with strong leadership skills and a passion for creating an organized, efficient work environment. Key Responsibilities: Office Management: Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Coordinate trade events and ensure all office management functions are running smoothly. Maintain office policies and procedures to ensure smooth and effective workflow. Key Skills and Qualifications: Proven track record in business/office management or facilities management. Experience in responding to customer queries is highly desirable. Strong communication and organizational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Ability to solve problems in a practical, hands-on way. Education and Experience: 5+ years of experience in office or business management. Why Join Us? At PRIMEHIDE, we offer a collaborative and creative work environment where your contribution will help shape the future of our brand. You’ll have the opportunity to oversee the smooth running of our office and ensure high standards of efficiency, safety, and customer service. How to Apply: Please send your resume and cover letter

BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.

Location: Newcastle Under Lyme, & Stoke, Staffordshire Position Type: Full-Time/ part -time roles. Salary: Competitive, based on experience About Us: We are a warm welcoming dedicated organization committed to supporting vulnerable adults in our community. Our mission is to empower individuals by providing essential life skills, mentorship, and comprehensive support services. We are seeking a compassionate and experienced professional to join our team as a Vulnerable Adults Life Skills Mentor, Coach, and Caretaker-Concierge Support Services Facilities Supervisor. Key Responsibilities: Mentorship and Coaching: Provide one-on-one and group mentoring sessions to help individuals develop essential life skills, including financial management, personal care, and social interaction. Caretaker-Concierge Services: Oversee the day-to-day operations of our support facilities, ensuring a safe, welcoming, and supportive environment for all residents. Support Services: Offer advice, mentorship, life-skills coaching, help with accommodation related assistance, to Homeless Refugees & Care Leavers who are Adult 18+; ensuring a high-quality service delivery and adherence to best practices. Individualized Support Plans: Onsite 121 work on and implementation of personalized support plans, tailored to the unique needs of each individual. Community Engagement: Foster relationships with local organizations and resources to enhance the support network available to our residents. Support residents in accessing these grass root networks, leisure, healthcare and education services Crisis Intervention: Provide immediate support and intervention in crisis situations, ensuring the safety and well-being of all individuals. Qualifications: Care support worker, Home Office reviewer and or proven experience in a similar role, preferably working with vulnerable adults. Strong leadership and supervisory skills. Excellent communication and interpersonal abilities. Ability to develop and implement effective support plans. Knowledge of local resources and support services. Compassionate, patient, and empathetic approach to care. Benefits: Competitive salary and benefits package. Opportunities for professional development and training. A supportive and collaborative work environment. The chance to make a meaningful impact in the lives of vulnerable adults. How to Apply: Interested candidates are invited to submit their resume by Wednesday 6th November 2024. Join us in making a difference in our community. Apply today and help empower vulnerable adults to lead fulfilling and independent lives and become part of a transformative life's story.

Job description About Us: The Optical Gallery, a well-established optometry practice with three successful locations, has recently partnered with Ear Health Solutions to expand our services to include audiology. We are seeking a passionate and skilled Audiologist to lead our audiology department. This is a unique and exciting opportunity to join a growing healthcare business, delivering essential hearing care to complement our trusted eye care services. Job Description: We are seeking a dedicated Audiologist to help launch and lead the audiology services in our practices. You will work alongside our optometry team to provide exceptional hearing care, focusing on patient satisfaction, advanced diagnostic services, and hearing aid solutions. The role requires a blend of technical expertise, patient interaction, and strategic input to grow the audiology side of our business. Key Responsibilities: - Conduct comprehensive hearing tests, assessments, and diagnostics. - Perform ear wax removal procedures safely and effectively. (We'll also have dedicated team for this job) - Fit, program, and adjust hearing aids, ensuring patients are educated on usage and care. - Manage patient follow-ups and hearing aid servicing. - Provide expert advice on hearing care and solutions tailored to patient needs. - Collaborate with the optometry team to offer a seamless patient experience across vision and hearing care. - Play an active role in driving the growth of the audiology department. Requirements: - Qualified Audiologist with relevant certifications. - Proven experience in hearing assessments, hearing aid fittings, and patient care. - Strong communication and interpersonal skills. - Ability to work both independently and as part of a multidisciplinary team. - Commitment to maintaining high standards of care and patient satisfaction. What We Offer: - Competitive salary (£45k–£60k) with performance-based bonuses. - The opportunity to be part of an expanding healthcare service and a great team. - State-of-the-art equipment and a supportive work environment. - Continuous professional development opportunities. (Through Ear Health Solutions you will cover most of your CPD points). Join Us: If you're a dedicated Audiologist looking to lead a growing department and make a real impact on patient care, we’d love to hear from you! This is your chance to take on a leadership role, drive innovation, and help shape the future of audiology at The Optical Gallery. Come be part of our exciting journey! Job Type: Full-time Pay: £45,000.00-£60,000.00 per year Additional pay: Bonus scheme Yearly bonus Schedule: Monday to Friday Weekend availability

Main Responsibilities: - Assist with menu development: Contribute to the creation of menus that incorporate seasonal ingredients and customer preferences, with a focus on Asian cuisine. - Prepare traditional Chinese dim sum: Master the preparation of authentic Chinese dim sum, ensuring high quality and flavour. - Supervise and train kitchen staff: Train team members, ensuring that food preparation meets company standards, and oversee their performance. - Assist with ingredient procurement: Help procure high-quality ingredients according to company guidelines, ensuring freshness and quality of dishes. - Control costs: Effectively manage controllable costs and reduce food waste to maintain budget control. - Customer service: Provide outstanding customer service through our exclusive service programmes, enhancing customer satisfaction. - Food safety regulations: Strictly adhere to all relevant food safety regulations, ensuring that kitchen operations meet the required standards. - Kitchen management: Maintain a clean and organised kitchen environment, ensuring smooth workflow and operations. - Stay updated with industry trends: Keep up with the latest trends in the culinary industry, integrating new techniques into the kitchen for continuous improvement. Candidate Requirements (Qualifications, Experience, and Skills): - Relevant experience: Extensive experience in similar roles, particularly in the Asian cuisine sector. - Preferred qualifications: Culinary degree or equivalent education is preferred. - Culinary skills: In-depth understanding of food preparation methods, seasoning techniques, and flavor profiles, with expertise in Asian cuisine. - Leadership ability: Ability to lead and inspire the team to maintain high efficiency. - Kitchen management: Comprehensive understanding of kitchen operations, including inventory management and cost control to optimize efficiency. - Attention to detail: capable of maintaining focus on details in a fast-paced environment, ensuring high-quality dishes. - Communication and organisational skills: Excellent communication and organisational abilities to effectively manage the team and convey clear instructions. This position is ideal for candidates with solid culinary experience, especially in Asian cuisine, looking to contribute to kitchen management and operational excellence.

Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.

We are looking for a School Sous Chef to join us in October 2024.  •      The role of Sous Chef will have a major impact on the children’s lives through ensuring that children get a high-quality food offering throughout the day at school and learn about nutrition which will set them up for life We want candidates who want to make our food vison come to life!    Our Food Vision •      We want food at both schools to be a central and important part of our whole school educational offer. We would like food linked to the curriculum, and topics we are learning, where possible. We want food staff to be part of the school, and part of the ethos of giving our children the best. As with educational staff, we will expect food based school staff to perform in line with the school values and ethos. •      We want children, staff and parents to have a say in the menu offer, and for children to learn about food and nutrition through a healthy school food offer. We want pupils to know about where food comes from, food names, and try new foods in a nurturing environment. We want food to be cooked from scratch, locally sourced, seasonal and as ethical as possible. •      We want children in our schools to: •      *All have the school meal •      * LOVE the menu- which reflects what they want to eat, whilst educating them sensitively about new foods •      * Know all the kitchen team by name, be excited to see them, and not scared to ask for more, less or what they want •      *Have kitchen staff who listen to what they would like (Food council) and plan fun, nutritious, cooked from scratch menus  •      *A dining experience which ensures they can talk, share food and know what they are eating (labels, education) •      *Have a high quality breakfast and after school offer which compliments the school day offer •      *Develop the food cultures of the schools to ensure pupils understand the journey of food from farm to fork, how food reflects cultures, understanding nutrition and health We want you if you can… •      Lead on developing, implementing, and continuously improving the food vision for Rotherfield Primary School working closely with Senior Leadership Team, Head Chef and the kitchen team.   •      Manage the kitchen day to day with the Support of our Head Chef, Tiago, who will lead across both schools.  •      Ensure Rotherfield children get a cooked from scratch, fantastic meal offer for breakfast, lunch and supper through working with and leading the kitchen team.  •      Salary: NJC scale 4 points 8 to 11, approximately £22,000- £23,000pa. Actual salary dependent on continuous service and is subject to inflationary increase: 35 hours per week, term time only. As an Islington employee the school pays into the Local Government Pension Scheme at around 22% of your salary- an excellent benefit for staff. Approximate working hours will be 7.30am to 3.00pm.  •      Please apply Sous Chef in Islington, London - If you need any assistance, please contact us here!

The role You’ll be responsible for cultivating richer audience connections with the nation’s forests in the district, leading our marketing and communications team, creating a district marketing and communications strategy, promoting our offer, and telling our story in effective ways and through a variety of different sources. Leadership Lead and inspire the marketing and communications team. Our marketing and communications team currently consists of three marketing and communications officers, one communications officer, a multimedia officer and two business support officers. Monitor and report on evaluation of all campaigns, and be responsible for expenditure relating to marketing and communications. Marketing Lead marketing activity, using market insight, to tell our story and grow our business priorities and improve our income returns. Use data to better understand and reach new and existing audiences. To manage and develop plans for the district’s marketing activity. Communications Grow our reputation as caring custodians of the nation’s forests. Lead proactive communications with District staff and partners to promote and enhance Forestry England’s reputation with local stakeholders, communities and visiting public as leaders in land and visitor management. Monitor and anticipate communication activity that may impact on our reputation and design communications plan to mitigate the impact. Be an active member of the District’s Operations Team and advise them where communications can be used to limit business risks or improve income returns. Provide professional communications advice to senior management and wider district colleagues on issues and reputation, including positioning with the media and external stakeholders. Lead design of internal communication activity that distributes consistent messages and profiles positive work of all staff. Raise awareness and understanding of sustainable forestry, developing insight-led behaviour change campaigns. Lead the district’s contributions to national communications and marketing campaigns. Ensure effective use of our complaints process. Stakeholder Management Lead on stakeholder engagement by developing our communications and consultation approach around forest operations and plans to build support from visitors, local communities and other key stakeholders. Advise and assist colleagues when dealing with issues management and stakeholder groups. Engagement Lead on our Active Forests programme in the district to increase the number and frequency of people being active in our forests. Advise and assist colleagues on issues management and stakeholder groups. General Plan and deliver according to a yearly budget. Work within and as part of the wider district recreation and engagement team to plan campaigns and initiatives collaboratively. Person specification Essential Professional and Technical experience Experience of building strategic communication and marketing plans to enhance corporate objectives. Experience of handling media enquiries and using media outlets positively to promote work of the organisation and its staff. Experience of designing and implementing marketing campaigns to promote the products and services of the organisation. Experience of commissioning and managing marketing and public relations consultants. Experience of team leadership and staff management. Strong management and leadership skills. The ability to build and maintain highly effective working relationships with a range of people (both internally and externally). Proven ability to manage competing demands and prioritise workloads. Desirable Professional and Technical experience Experience of budget and staff resource planning and monitoring. Experience of working in partnership across organisations for mutual benefit. Educated to degree level. A relevant professional qualification or a significant level of experience in marketing and communications. Please note: this post can be based either at Exeter, Devon or Coleford, Gloucestershire.

Summit Britannia is on a mission to provide customers with flexible energy solutions that allow them to take control back from their utility companies. We pride ourselves on connecting with customers through our uniquely transparent and direct sales approach. Our goal is to build strong relationships and educate customers about clean, cost-efficient solar energy. Why Choose Summit Britannia? Embark on a once-in-a-lifetime adventure with Summit Britannia, where your ambition meets boundless opportunity! As a member of our direct sales force, you'll enjoy unparalleled perks, including: - Cutting-edge training and development programs to sharpen your skills. - Access to industry-leading technology and resources. - A supportive and collaborative team culture, fostering growth and success. - Lucrative earning potential, with uncapped commission structures and generous incentives. - Exclusive opportunities for career advancement and leadership roles. What should I expect from the position? - Sell within different cities and states across America - Conduct in-home sales presentations aiming to improve consumer needs through renewable energy services - Evaluate customer needs, building productive long lasting relationships - Develop effective leadership qualities - Assist homeowners through the sales process all the way through installation Qualifications - Positive, hard-working, and independent - Social skills - Coachable - Goal Oriented - Disciplined to a commitment of self improvement

We are seeking a highly skilled IT Marketer & Business Development Specialist to join our team that will play a pivotal role in shaping our brand for a new established company delivering innovative digital solutions. If you are looking to be a part of a new innovative company, we encourage you to apply. In the role you will be responsible for promoting our digital services, supporting the company’s sales growth to help elevate our brand. The ideal candidate must have a solid technical background and marketing expertise to effectively communicate our products and services to potential clients and reach a broader market across the UK. This role requires a strategic mindset, and a proactive approach to business development. Key Responsibilities: - Structure and develop individual digital services and comprehensive tailored packages for web development, software design, SEO and graphic design, to meet diverse client needs and budgets. - Assist in identifying and integrating the necessary technology stacks and tools to support efficient project execution and service delivery. - Create and timely manage social media marketing campaigns to enhance brand visibility and engagement. - Implement marketing strategies to promote the company products and services. - Collaborate with the software and design teams to ensure that marketing materials align with the company product offerings. - Drive lead generation - Assisting management in development of new business strategies that will align with company vision and goals. Job Requirements: - Education level of Bachelor's Degree or higher in Information Technology, Computer Science or Business Marketing or a related field. - Minimum 2 years of proven experience within a IT role. - Strong understanding of IT products and services. - Ability to drive business growth through effective marketing and sales promotions. - Knowledge of social media use across various platforms to develop campaign management. - Excellent organisational, communication, and leadership skills. - A basic understanding of back-end development, along with proficiency in User Experience (UX) and User Interface (UI) design, front-end technologies, responsive design, and accessibility standards, is highly desirable. Job Details: - Permanent & full time role - Main office situated in Manchester - Flexible working hours - Salary is negotiable, dependent on experience. - Immediate start

Due to an increase in pupil numbers, we have an exciting opportunity to be part of our Independent school, Graduately Developing Futures, specialising in supporting children aged 6 - 14 with SEND, SEMH and behavioural difficulties based on a 6 acre farm on the outskirts of Poole, Dorset. We are looking for an experienced Teacher to be part of our exciting journey. You will be working with groups of 2-6 students and also providing 1:1 interventions. With an outdoor education and practical learning ethos, you will have a number of resources on hand and a very supportive Senior Leadership Team, you will be part of a great team! As a Teacher you will set tasks for your students and have the support of Teaching Assistants and support workers to aid the completion of tasks set. The students will have mixed learning difficulties and many have difficulties with reading, writing and phonics, sitting still for long periods of time, understanding how to complete the work set and may need social and emotional support to feel comfortable in a learning environment. Responsibilities: Supporting SEN students Phonic teaching for all primary ages Taking additional training as required Working within a team of TA's and support staff Development and improvement of Teaching resources We are looking for a SEN Teacher that can add to our mission to engage those who are disengaged, isolated, hard to reach, disadvantaged and who have Special Educational Needs in learning interventions that will develop confidence, self-esteem, resilience and skills and experiences needed to embrace life-long learning, making sure every person feels individually valued. Students are helped to develop into confident and successful individuals, who are responsible. An ideal candidate might have or previously had experience in: Primary or secondary school sector SEN Experience Good classroom behavioural management Speech and Language Therapy Outdoor education environment Resilient Flexible Have QTS or have other relevant teaching qualifications We are committed to safeguarding and promoting the welfare of children. All candidates will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

Join our team at Kirklees Council, where we’re always looking for innovative ways to improve our services. We're seeking a Group Safety Advisor to help us meet our statutory duties and ensure a safe environment for our employees and the public. Key Responsibilities: Provide expert health and safety advice to Directors, Heads of Service, managers, and employees. Develop policies, conduct risk assessments, and investigate accidents. Carry out workplace inspections and ensure compliance with health and safety regulations. Identify training needs and deliver health and safety training. What We’re Looking For: NEBOSH National General Certificate or equivalent in Occupational Safety and Health. Technical Member of IOSH with active CPD. Proven experience in health and safety, including inspections, risk assessments, and training. Strong communication and organizational skills. Ability to travel to various Council locations. What We Offer: Hybrid working with up to 1-2 days per week in newly refurbished offices. Career progression opportunities and significant investment in your development. Friendly, supportive team environment. Excellent pension scheme and flexible working policies. Access to healthcare services, staff discounts, and a cycle-to-work scheme. For more of our staff benefits, please visit the following link Kirklees Council - Staff Benefits This job is a Grade 9-11, to start at Grade 11 you must have the following: Education & Training: Chartered Member of IOSH with ongoing CPD. Experience or qualifications in training. Experience: 4+ years as a Health & Safety Advisor in a complex, multi-site organization. Knowledge: Up-to-date expertise in health and safety. Ability to develop and review policies in line with new legislation. Skills: Quick response to requests and timely delivery of outputs. Strong data analysis, report creation, and project support. Effective negotiation and conflict resolution with unions and stakeholders. Leadership in meetings and task delivery. Additional: Ability to work independently and supervise junior staff. Manage workloads, especially during colleague absences. If you're ready to make a difference and advance your career in health and safety, apply now!

Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.