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Are you a Geospatial Data Engineer Volunteer wanting to use your skills to help people in a humanitarian crisis and ultimately help save lives? MapAction can enable you to volunteer to do just that. Volunteers have been the heart of the MapAction for over 20 years but the range of skills needed continually evolves. Now we are looking for a enthusiastic Geospatial Data Engineer professional who has a desire to commit to a great team, and to help MapAction make a difference that has a lasting effect on vulnerable communities. MapAction works with a range of humanitarian partners, from local organisations who are closest to the ground to a range of global UN partners. Come and be part of something that is exciting and impactful! Why MapAction? MapAction is a leading humanitarian mapping charity, delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector, and are a technical partner of the United Nations, Non-Government Organisations and Civil Society Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. As a volunteer, we will be able to work with technical staff and volunteers on different opportunities. Once your onboarding is complete, you will be able to choose the tasks and projects that best fit your skillset and interests. Here below some activities that our data engineer volunteers can support with: • MapAction external projects that require a Data Engineer skillset (e.g.: data pipeline automation, hazard exposure platforms, multi-risk models, conflict incident reporting, etc…), • Work with external partners such as UN agencies, International NGOs and Academic Institutions, • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS team, • Support internal systems maintenance in collaboration with MapAction’s IT Support Engineer, • Attend and / or represent MapAction on technical conferences, • Train other volunteers or external organizations on Data Engineer tools and processes What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Time to commit to MapAction, for more details on the time commitment, please refer to the “What does it mean to be part of the MapAction team?” Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • Three or more years of professional experience working in a data or information management team, as a data engineer, data scientist, developer or other similar role, • Experience and proficiency working with Python and Jupyter Notebooks, • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Project management experience. Experience in understanding partner needs and requirements, in particular working with non-technical clients., • Collaborative code management using Git & GitHub Desirable: • Experience of participating in a volunteer organisation or open source projects., • Experience with QGIS or ArcGIS, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Experience with Systems Engineering, • Understanding of the Software Development Life cycle, • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Humanitarian knowledge/experience What does it mean to be part of the MapAction team? Being part of MapAction means entering a close-knit community of highly skilled and committed and experienced professionals in different sectors. It means using your unique skills to help prepare for, anticipate, or respond to humanitarian emergencies, enabling our partners to provide life-saving support. At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups online and in person where paid staff and volunteers get together for training opportunities and skill-sharing, to strengthen our service offer. As a volunteer, you can participate in all levels and areas of the organisation, working alongside our colleagues at various UN agencies and/or other humanitarian partners. Volunteers also steer the organisation's strategic direction and are involved with designing and implementing our operational capacity. You will have the opportunity to travel, whether that’s at training events, project work abroad, missions or representing MapAction at a conference. Availability for projects, including in-person deployments • MapAction expects a high level of commitment by volunteers to make themselves available to deliver projects, whether these projects are planned or emergency missions, remote or in-person, one-off tasks or longer term commitments., • Deployable volunteers are expected to seek a commitment from their employer (if applicable) to permit time off (paid or not) for deployments when necessary., • For emergency deployable volunteers, there must be arrangements in place for a quick decision to be taken on availability, including agreement from employers/family if required, in the event of all alerts. This should normally be within 12 hours of the issue of the alert, depending on time-zone., • For non-emergency deployments and projects logged on the tasking grid, volunteers must respond to a request for assistance (whether yes or no) by the deadline specified on the grid., • Volunteers are expected to put themselves forward for at least three substantive (i.e. at least two days work) tasks every year, and are normally expected to contribute at least 10 days of voluntary effort (excluding training) to MapAction every year., • It is the duty of all volunteers to do their best to make themselves available for any opportunity relevant to their volunteer role, and avoid perceptions of volunteers selecting only more ‘attractive’ tasks or missions. It is essential that MapAction is able to deliver on all tasks it commits to, and it relies on volunteers to be prepared to step up for a wide range of activities. As a member of the team, you will be expected to participate in at least 6 internal weekend training events. This must include our annual simulation exercise, which all volunteers are required to attend. Other weekend training events include 6 annual training weekends where we get together in person at various locations around the UK, and 4 online development days. Volunteers should live either within the UK or within reasonably easy and affordable reach of the UK in order to be able to attend face to face training events. Equal Opportunities Statement We are committed to creating an inclusive environment and welcome applications from people of all backgrounds, communities, and experiences. We value diversity and are dedicated to providing equal opportunities regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Selection for volunteer roles is based solely on an individual's skills, experience, suitability for the role, and commitment to our values. Notable Dates for volunteer process: Closing date - 19th July 2026 If successful after evaluation - test - week of the 27th July 2026 Attendance for Interviews online - week of the 12th August 2026 Attendance for final round in person - 12th September 2026 Unfortunately we are unable to accommodate anyone who can not meet these dates.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

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