Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately
**Waiter / Waitress at Clarette** Clarette is a French wine Restaurant, the project and brainchild of a new generation of wine lovers, Alexandra Petit-Mentzelopoulos, of the Château Margaux family and Natsuko Perromat du Marais, a leading restaurateur, having worked with the likes of Alain Ducasse. Offering a unique curated wine list, Clarette is a destination for wine lovers to enjoy and explore fine wines in a relaxed and stylish setting, accompanied by elegant and refined dishes, perfect for lunch, brunch or dinner. We are currently looking for an enthusiastic Waiter/Waitress to join our lovely team. The successful Waiter / Waitress candidate will be : • Experienced in delivering exceptional service • Good wine/cocktail/beverage general knowledge • Flexible delivering/running quality food/drinks service • A good eye for detail and able to work well under pressure • Providing friendly, courteous and professional service at all times • Open-minded • Ambitious • Energetic and well-presented • Knowledge of French cuisine and ingredients is a plus. Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Perkbox - access to tons of retail discounts and our wellbeing hub Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
**Bartender - Fallow Restaurant** Salary - Up to £15.50 per hour Schedule - Full-time Experience - 1 year experience in a quality Bar or Restaurant Fallow is looking for a super-star to join our team - This is a great opportunity for a talented Bartender who is looking to join our team. About us Fallow produces some of London’s most sustainable, innovative, and exciting food. Everything we do, we do as a team with a shared passion for serving sustainable and seasonal food and drinks, whilst providing a warm and welcoming atmosphere for both our team and customers. About you We are looking for dedicated, enthusiastic and hard-working professionals, who will thrive in our unpretentious and dynamic team. Cocktails knowledge, passion for all things food and drinks and a friendly attitude is a must! Benefits ·Competitive pay rates. ·Continuous training, coaching and mentoring. ·Wellbeing programme that includes team days out and mental health first aiders. ·Career progression with plenty of opportunities to move into a new role. ·50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. ·No structured uniform, celebrate your individuality. ·Family meal during your shift. ·Bonus scheme and employee referral scheme for eligible team members.
Are you a skilled chef with a passion for Indian cuisine? Do you have expertise in creating a variety of Indian breads, grills, tandoor dishes, and the famous Kerala Porotta? We are looking for a dedicated and experienced chef to join our kitchen team! Key Responsibilities: Prepare a variety of Indian breads, including naan, roti, kulcha, and the signature Kerala Porotta. Cook delicious tandoori items such as kebabs, grilled vegetables, and meats. Ensure high-quality preparation and presentation of all dishes. Collaborate with kitchen staff to develop new recipes and menus. Maintain cleanliness and organization in the kitchen following food safety standards. Qualifications: Proven experience as a chef, with a focus on Indian breads, tandoor, and grills. Ability to prepare traditional Kerala Porotta with expertise. Knowledge of various Indian spices, flavors, and cooking techniques. Familiarity with food safety and hygiene regulations. Ability to work in a fast-paced environment and manage multiple orders. Excellent teamwork and communication skills. Experience & Skills: Minimum 3-5 years of professional experience as a chef, specializing in Indian cuisine. Mastery in preparing a wide range of Indian breads (naan, roti, kulcha) and Kerala Porotta. Strong skills in grilling, tandoor techniques, and preparing grilled meats and vegetables. Knowledge of authentic Indian spices and traditional cooking methods. Ability to create both vegetarian and non-vegetarian dishes with a high level of consistency. Familiarity with food safety, sanitation, and hygiene protocols in a commercial kitchen. Soft Skills: Strong communication and teamwork abilities to work efficiently with the kitchen staff. Time management and multitasking skills, ensuring all dishes are prepared promptly. Creativity and a willingness to experiment with new recipes and menu ideas. High attention to detail, especially in presentation and flavor balance. Education & Certification: Formal culinary training or a diploma in culinary arts is preferred, but not mandatory. Certification in food safety and hygiene practices. Work Environment: Ability to work flexible hours, including weekends and evenings. Must be able to handle high-temperature cooking equipment such as tandoor ovens and grills. We are excited to find a talented chef who will bring authenticity and passion to our kitchen! What We Offer: Competitive salary based on experience. A positive and collaborative work environment. Opportunity to innovate and contribute to a growing restaurant. We look forward to welcoming you to our culinary family! Job Type: Full-time Pay: £29,110.00-£30,680.00 per year Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: 8 hour shift Experience: chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Food Hygiene Certificate (preferred) Work Location: In person
Retail Supervisor : Premium Retail London, Kensington £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: · Have worked as a retail supervisor for an established brand here in the UK. · Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: · Oversee daily operations of the retail store, ensuring smooth and efficient functioning · Provide guidance and support to retail staff, including training and development · Monitor inventory levels and coordinate with suppliers for replenishment · Maintain visual merchandising standards to enhance the store's appearance · Handle customer enquiries, complaints, and escalations in a professional manner · Ensure compliance with company policies and procedures · Assist in creating work schedules and managing employee time-off requests · Conduct regular performance evaluations for retail staff · Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. To apply, please submit your cv. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. IMPORTANT :we are not accepting telephone call enquiries). Apply though here only. Keywords: Retail Supervisor Retail Supervisor