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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    il y a 14 jours
    £30000–£35000 par an
    Temps plein
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

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  • Groundworks Quantity Surveyor
    Groundworks Quantity Surveyor
    il y a 9 jours
    Temps plein
    London

    📍 Chiswick, London (Office-Based) 💰 Competitive Salary (DOE) 🕒 Full-Time | Immediate Start Note: No visa sponsorship We are currently recruiting for an experienced Quantity Surveyor specialising in groundworks to join a growing and well-established construction business based in Chiswick. This is an excellent opportunity for a commercially driven QS to take ownership of projects and work closely with senior management on a range of groundworks and civil engineering schemes. 🔧 Key Responsibilities: Managing all commercial aspects of groundworks projects Preparing and reviewing valuations, variations, and final accounts Cost control and budget management across multiple sites Liaising with subcontractors, suppliers, and internal teams Supporting tendering and procurement processes Ensuring projects are delivered within budget and contractual terms ✅ Requirements: Proven experience as a Quantity Surveyor within groundworks or civil engineering Strong knowledge of earthworks, drainage, foundations, and infrastructure packages Familiarity with standard forms of contract (e.g. NEC / JCT) Excellent commercial awareness and negotiation skills Ability to manage multiple projects independently Degree qualified (or equivalent) in Quantity Surveying or related field 🌟 What’s on Offer: Competitive salary based on experience Immediate start available Stable, long-term opportunity with a growing contractor Exposure to high-value and varied groundworks projects Supportive and professional working environment 📩 Apply Now: If you are an experienced Groundworks Quantity Surveyor looking for your next opportunity in West London, apply today or contact us directly for a confidential discussion.

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  • General Manager
    General Manager
    il y a 27 jours
    £40000–£45000 par an
    Temps plein
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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