Lettings Officer
9 days ago
Loughborough
Our client, a large Housing Association, is seeking an experiencedLettings Officerto join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: • Manage the end-to-end lettings process for vacant properties., • Advertise properties and allocate homes in line with housing policies and nomination agreements., • Conduct applicant assessments and verify eligibility for housing., • Liaise with local authorities, applicants, and internal teams to progress lettings., • Arrange and conduct property viewings where required., • Make offers of accommodation and complete tenancy sign-ups., • Ensure void properties are re-let within target timescales., • Maintain accurate records and update housing management systems., • Monitor performance against lettings and void turnaround targets., • Provide excellent customer service throughout the lettings process., • Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.Essential Requirements, • Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role., • Knowledge of housing allocations, lettings processes, and tenancy management., • Experience working within a Housing Association or Local Authority environment., • Strong organisational and communication skills., • Ability to manage a busy workload and meet performance targets., • Proficient in Microsoft Office and housing management systems., • Full UK Driving License This is ahybrid role based in Leicester, offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact JBRP1_UKTJ