Liverpool
About the job
We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period.
Please note this position is part time, 20 hours a week/5 days a week.
You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city.
As our Room Attendant, you will be responsible for:
Responding to Housekeeping requests required as directed
Cleaning equipment and rooms according to Quest standards
Ensuring the upkeep of all common areas
Communicating with guests in a friendly and professional manner in accordance with procedures
Working with all departments in the property to ensure operational efficiency
Being aware of all Health & Safety requirements.
To be successful in the role of Room Attendant, we require:
Previous experience in a similar role
Ability to bring the guest experience to life throughout the hotel
Strong attention to detail and time management skills
A good command of English is essential, a second language is advantageous
This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
A PERKBOX subscription with benefits, retail discounts and savings available from your first day
Employee Assistance Programme
Health Insurance
Refer a Friend bonus
Once you pass your probation, a special staff rate when staying in our European properties
(If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us
Quest Liverpool City Centre is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Trading as: Quest by The Ascott Limited Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £12.21 per hour Department: Housekeeping Language required: English. The company
At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
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