Service Team Leader
hace 20 días
Newport
Service Team Leader – Clinical Coordination Pathways Location: Hybrid (Remote & Clinical Sites) Salary: Up to £32k Hours: Full-time, 37.5 hours per week Contract: Permanent Organisation: Specialist Healthcare Provider About the Role We are seeking an experienced and proactive Service Team Leader to oversee the delivery of a specialist clinical assessment and treatment pathway within a growing healthcare service. This role is ideal for someone who excels in operational coordination, patient communication, and service governance, and who is confident leading a pathway from initial referral through to ongoing medication management. You will play a key role in ensuring patients receive a safe, efficient and well-structured experience, working closely with clinicians, prescribers, pharmacy partners and internal teams. As the service expands, this position will evolve into a leadership role managing a team of Patient Coordinators. Key Responsibilities: Patient Pathway Coordination • Manage the full patient journey from initial triage to assessment, treatment initiation and ongoing review., • Conduct structured triage calls, gathering relevant history, risk indicators and suitability for the service., • Allocate cases to clinicians based on complexity, capacity and governance requirements.