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Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.

Our restaurant is searching for a creative and motivated sous chef to join our talented kitchen team. In this position, you will act as the second in command in our kitchen, following and enforcing our executive chef’s requirements and guidelines. Our ideal candidate is a creative professional who is willing to participate in creating delicious seasonal menus and meal designs. Your duties will include recruiting new employees, responding to customer issues, and developing new menu options. You should have excellent communication skills with in-depth knowledge of several cooking methods, ingredients, equipment, and processes. Responsibilities: Develop new menu options based on seasonal changes and customer demand. Assist with the preparation and planning of meal designs. Ensure that kitchen activities operate in a timely manner. Resolve customer problems and concerns personally. Monitor and record inventory, and if necessary, order new supplies. Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating. Recruit and train new kitchen employees to meet restaurant and kitchen standards. Create schedules for kitchen employees and evaluate their performance. Adhere to and implement sanitation regulations and safety regulations. Manage the kitchen team in the head chef's absence.

The Role Digital Marketing Executive Step into the world of elite sports hospitality with Corinthian Sports, the UK’s leading provider of luxury experiences at iconic events such as Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke hospitality packages to our renowned Pegasus Lounge, we create unforgettable moments for clients across the UK and overseas. Now, we’re looking for a dynamic Travel Manager to lead our travel services and elevate the journey for our clients. ** The Role** As a Digital Marketing Executive, you’ll be based in our London office, working closely with a small but agile marketing team and reporting directly to the Head of Digital Marketing. You'll lead the charge on email campaigns, segmentation strategy, SEO content, and digital asset creation. With a strong grasp of analytics, you'll continuously optimise performance and drive measurable results across digital channels. ** What You’ll Do** · Own and execute weekly email marketing campaigns and automated customer journeys. · Manage and segment the customer database using Mailchimp and Salesforce CRM. Create engaging and SEO-optimised content for the website via WordPress. · Analyse campaign performance and provide actionable insights for improvement. · Coordinate with fellow marketers to ensure campaigns are aligned across all channels. · Conduct regular competitor and market analysis to inform strategy. · Design and build landing pages, digital assets, and sales collateral using Adobe Creative Suite and Canva. · Maintain brand consistency across all marketing materials and communications. · Support the Operations team by creating on-site event media including posters, banners, and promotional materials. · Implement A/B testing and optimise landing pages for performance. ** What You’ll Bring** · Minimum 3 years’ experience in a digital marketing role. · Strong knowledge of Mailchimp, Salesforce CRM, Google Analytics, WordPress, Adobe Creative Suite, and Canva. · Solid understanding of SEO techniques for content creation. · Proven ability to manage multi-channel campaigns with a data-led approach. · Creative flair with attention to brand detail and messaging. · Experience with A/B testing and landing page optimisation. ** Perks & Benefits** At Corinthian, we believe in rewarding performance and supporting your wellbeing. Here’s what you can expect: · 23 days annual leave (excl. Bank Holidays), increasing by 1 day each year up to 26 days. · Career advancement opportunities and internal progression based on performance · Bupa Health and Dental Insurance (post-probation) · Life insurance (post-probation) · Cycle to work Scheme (post-probation) · Perkbox membership with access to discounts, wellness tools & perks (post-probation) · Milestone Service Reward Programme, up to £500 · Refer-a-friend scheme with generous financial incentives · Pension scheme · £50 per head for end of month social At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process. Ready to be part of something exceptional? Apply now and help us redefine premium sports hospitality. ** Recruitment Privacy Notice:** We take your privacy seriously. Any personal data you provide during the recruitment process will be handled in accordance with UK data protection laws, including the UK GDPR. Your information will only be used for recruitment purposes and will be stored securely. We won’t share your data with third parties without your consent, and it will be retained only as long as necessary. For more details, please see our full Privacy Policy.

Salary: £34,000 – £40,000 Contract length: Permanent The London Irish Centre is seeking to appoint a Finance Manager. This is an exciting opportunity to play a key role in the Finance team, broadening your experience in Charity accounting, management accounts, grants reporting and commercial accounting, as well as overseeing Accounts Payable and Accounts Receivable. This role is unusually varied and broad with the opportunity to develop further. You will be a part or fully qualified accountant with exceptional Excel, Systems and Accounting experience. You will be a self-starter, with a high level of initiative and problem-solving skills and you thrive in a very varied financial environment. Additionally, you will also be incredibly well organised, a very fast learner with great analytical and mathematical skills who is also comfortable dealing with lots of stakeholders across the organisation, internally and externally. Please note that this is primarily an on-site role with occasional evening working and a degree of flexibility will be required as you will be supporting services and events that are delivered onsite in Camden NW1. HOW TO APPLY The details in the job description and person specification should be addressed in a one-page cover letter. Upload your CV and cover letter. Please also ensure that you answer ALL of the questions as part of the application process. Please note that the final question is a multiple choice selection – please select ALL of the options that are relevant to you. Closing date: 9am, Tuesday, 22 April 2025 (applications will be reviewed on a rolling basis and will be actively interviewing before this date. We reserve the right to close applications before this date) ***We respectfully request no contact from recruitment agencies*** INTERVIEW AND SELECTION PROCESS Round 1 will be a short online test and informal discussion via Teams lasting around 20 minutes. Round 2 will be an exercise and interview which will take place at The London Irish Centre, 50-52 Camden Square, Camden, London NW1 9XB. The exercise will allow you to showcase your excel skills, financial knowledge/experience and technical ability. JOB DETAILS AND DESCRIPTION Job Title:Finance Manager Reporting to:CFO Responsible for:Finance Assistant Salary:£34,000 – £40,000 per annum Office location:Camden Square, NW1Days:5 days (flexibility required) Contract type:Permanent JOB PURPOSE The Finance Manager has an essential role to play in both helping to make the London Irish Centre a great place to work and volunteer as well as supporting LIC’s services to deliver on their ambitions. This is a key role within the Finance team with a varied brief to deliver financial services across the organisation. About You You are a results-driven finance professional with a strong background in accounting, Excel, and financial systems, bringing a high level of expertise to the role. You are highly organised and adept at managing multiple priorities, ensuring deadlines are consistently met without compromising quality. With excellent interpersonal and communication skills, you are comfortable engaging with stakeholders at all levels, translating complex financial data into clear insights for diverse audiences across the organisation. You thrive in a fast-paced environment, demonstrating the ability to balance strategic thinking with hands-on execution, while fostering a collaborative and supportive team atmosphere. RESPONSIBILITIES AND DUTIES - Transactional Accounting Take ownership of and oversee the entire Accounts Payable and Accounts Receivable processes – from processing invoices to payment run or credit control Accounting for other income and expenditure, such as donations, ticket sales, bar income, and expense claims Payroll / administration Maintain accurate financial records - Reporting Managing cash, banking, credit cards, bank reconciliation, cashflow and assisting with treasury management Prepare month-end and management accounts. Monitoring budget performance, identifying and investigating variances Reconciliation and analysis of financial and non-financial data Balance sheet reconciliation Reporting on various Grants - Finance Business Partnering Assist in the development of annual budgets and financial plans. Liaising with other teams/departments across the charity and providing financial support, assistance and training. Working with various systems and databases (such as ticketing, booking, donations and case management software) - Compliance Prepare and file VAT Returns (Partial exemption) Ensure compliance with financial regulations, company policies, and audit requirements. Prepare documentation for audits and liaise with auditors to ensure accurate reporting - Other tasks and duties Any other tasks and duties at the direction of the line manager. This job description is a guide to the nature of the work required of the postholder. It is not wholly comprehensive or restrictive and may be reviewed as required. Employee Benefits Enhanced annual leave – 26 days plus bank holidays (increase to 27days after 5 years of service pro rata). Enhanced sick pay – 4 weeks of contractual hours on full pay after completion of probationary period pro-rata* Enhanced maternity and adoption leave pay* Cycle to Work Scheme* Tech Scheme* Eyesight tests and contribution to corrective glasses* Jury Duty leave pay* Employee Assistance Programme. Complimentary tickets to select events. 50% discount on LIC education courses (subject to availability). 20% discount at the LIC shop and 10% discount at the LIC bar. Mindfulness app membership* *Only available to staff on contracts of a minimum of 12 months LONDON IRISH CENTRE – OUR SIX CORE VALUES At the London Irish Centre we strive to be: Welcoming Compassionate Inclusive Creative Community-centred Sustainable The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

Overview - Main purpose of the job: Under the overall supervision of Deputy Commandant the incumbent will facilitate an efficient and effective financial control, budgeting and treasury; payroll; human resources management and administration at the Centre. What You Will Do: Main duties and responsibilities: Under the overall supervision of Deputy Commandant the incumbent will facilitate an efficient and effective financial control, budgeting and treasury; payroll; human resources management and administration at the Centre. 1. Accounting and Financial Management 2. • Ensure accuracy and completeness of accounting entries in the accounting system and posting of journals. Updates general ledger accounts and subsidiary ledgers to 3. supporting schedules Prepare monthly and quarterly management accounts for the Secretariat and supporting reconciliations. 4. • Compile statutory annual financial statements for the Secretariat and liaise with auditors/attend to their queries Implement appropriate internal controls around financial 5. accounting and reporting. 6. • Extract report of actual spend per activity and prepare variance analysis reports Enforce appropriate measures to limit the amount of physical cash handling such as direct bank transfer payment. 7. Human Resources and Administration 8. • To facilitate recruitment of staff and provide human resources support in line with applicable Human Resources Policies To manage assets and provide administrative support to the Centre in line with Administration Policies. 9. • To supervise and review performance of accounting finance and administration personnel at the Centre and recommended training and development plans to enhance efficient Required Qualifications, Skills and Competences • A professional accounting qualification and a member of an internationally recognized accounting body (such as CPA, CA, FCCA, CIMA, ICAEW, ICAS, FCPA Expert Comparable or equivalent). Experience • 3-10 years of relevant experience, preferably with a public organization working on public sector financial management. • Sound experience in preparing statutory accounts and facilitation of audits (external and internal audits). • Sound experience in budget management; human resources and administration; and procurement. • Good knowledge, understanding and hands-on application of International Public Sector Accounting Standards (IPSAS) and International Standards on Auditing is a requirement Superior written and verbal communication skills.

*About Us:* We are a dynamic staffing and recruitment firm working with leading companies across various industries. Our expertise lies in delivering top-tier talent solutions, and we partner with some of the biggest players in the market to fulfill their hiring needs. *Role Overview:* As an Associate in Client Relations and Business Development, you will play a crucial role in expanding our client base, strengthening relationships, and ensuring seamless client delivery. This role requires strong communication skills, business development acumen, and the ability to interact with senior stakeholders at major organizations. *Key Responsibilities:* Client Interaction & Relationship Management: Engage with decision-makers in major companies to understand their hiring needs and offer tailored recruitment solutions. Business Development: Identify new business opportunities, pitch our services, and onboard clients to drive revenue growth. Follow-ups & Client Servicing: Ensure consistent follow-ups with potential and existing clients to maintain strong relationships and deliver excellent service. Client Delivery Coordination: Work closely with internal teams to ensure smooth execution of recruitment mandates and timely candidate placement. Presentations & Meetings: Travel to client offices as required for presentations, negotiations, and discussions to strengthen business partnerships. Market Research & Strategy: To refine our business approach, stay updated on industry trends, hiring patterns, and competitor activities. *Requirements:* 1-3 years of experience in client interaction, business development, or recruitment/staffing industry. Strong interpersonal and negotiation skills. Ability to communicate effectively with senior stakeholders and decision-makers. Self-motivated with a results-driven approach. Comfortable working remotely with occasional travel for client meetings. Prior experience in recruitment/staffing is a plus. *What We Offer:* Competitive salary with performance-based incentives. Opportunity to work with industry leaders and top-tier clients. A dynamic, remote-first work environment with flexibility. Growth opportunities within the company. If you're a proactive professional with a passion for business development and client relations in the staffing industry, we'd love to hear from you!

marketingJob Overview We are seeking a dynamic and results-driven Marketing Manager to spearhead our marketing initiatives and expand our footprint in the Chinese market. The ideal candidate will have a strong background in digital marketing, particularly in B2C or B2B environments, and a deep understanding of the Chinese education market. This role requires expertise in leveraging Chinese digital platforms (e.g., WeChat, Weibo, Douyin, Xiaohongshu), analysing market trends, and crafting innovative marketing strategies tailored to Chinese audiences. Duties Develop and execute comprehensive marketing strategies to promote Hola Hola Limited’s services to Chinese students and their families. Manage and optimise campaigns across Chinese social media platforms, search engines, and other digital channels. Collaborate with UK-based teams to align marketing efforts with company goals and ensure consistent brand messaging. Conduct market research to identify trends, opportunities, and challenges in the Chinese education sector. Build and maintain relationships with key stakeholders, including educational institutions, agents, and influencers in China. Monitor and analyse campaign performance, providing actionable insights to improve ROI. Stay updated on the latest marketing tools, technologies, and best practices in the Chinese market. Experience Proven experience in digital marketing, preferably within the education or international student recruitment sector. Strong knowledge of Chinese digital marketing platforms and tools (e.g., Xiao hong Shu, Tiktok, Weibo). Excellent communication skills in both Mandarin and English, with the ability to create compelling content for Chinese audiences. Analytical mindset with the ability to interpret data and translate it into effective marketing strategies. Creative thinker with a passion for innovative marketing approaches. Strong organisational skills and the ability to manage multiple projects simultaneously. If you are passionate about driving results through innovative marketing strategies and possess the required skills, we encourage you to apply for this exciting opportunity as a Marketing Manager.

An exciting Sous Chef opportunity has arisen at Street Pizza-Southwark. Street Pizza - Southwark is the ultimate destination only minutes away from Southwark Underground station, serving signature bottomless pizzas, cocktails, wines and beers. Live sports and banging tunes - with iconic DJs, game days and unforgettable nights, with pizza by your side. What you do as a Sous Chef: You will be expected to run the pizza station, taking responsibility for the effective execution of all pizzas in the section according to the restaurant specific standards We expect our Sous Chef to be able to manage the kitchen staff, including training and rotas, and ensures the kitchen is clean and ready for service You will support the Head Chef in the smooth running of the kitchen, doing everything you can to make sure our guests have the best experience We are looking for candidates who are: Experienced Senior Pizza Chef/ Sous Chef currently working in quality – high volume restaurants Passionate about food with a desire to learn and work hard Keen to progress their career in a quality restaurant environment Able to work both independently and in a team environment What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. Maintain the highest standards of hygiene, presentation, and professionalism. Liaise with the kitchen and catering teams to ensure seamless service. Manage inventory of dining essentials and coordinate with vendors when necessary. Ensure adherence to corporate dining etiquette and service protocols. Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. Strong knowledge of food and beverage service, including wine pairing and table etiquette. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. Impeccable grooming and presentation. Strong organizational and leadership skills. Active, quick learner with a positive attitude and team-oriented mindset. Flexibility with shifts (no weekends required). Compensation & Benefits: £17 per hour Healthy and supportive work environment Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

Chef De Partie, GREAT OPPORTUNITY; PAY & LIFE BALANCE!!! JUNIOR SOUS CHEF FOR A INDEPENDENT PUB in Palmers Green serving the well sourced fresh ingredients prepared in our indoor kitchen. THE ROLE - we are looking to expand the team and relaunch the business by recruiting a Junior Sous Chef to work alongside The Executive Chef. RESPONSIBILITIES-Helping the team to keep the standard in service, following the Executive Chef directions to ensure the best service. Being able to run a section on your own and being a team player. REWARDS - Good staring salary and competitive package PLUS BONUS scheme after 3 months. LOCATION - Palmers Green, N13 Job Type: Full Time Salary: Up to £15.5ph Benefits: Company pension Employee discount Sick pay

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: - Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. - Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. - Maintain the highest standards of hygiene, presentation, and professionalism. - Liaise with the kitchen and catering teams to ensure seamless service. - Manage inventory of dining essentials and coordinate with vendors when necessary. - Ensure adherence to corporate dining etiquette and service protocols. - Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. - Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: - Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. - Strong knowledge of food and beverage service, including wine pairing and table etiquette. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. - Impeccable grooming and presentation. - Strong organizational and leadership skills. - Active, quick learner with a positive attitude and team-oriented mindset. - Flexibility with shifts (no weekends required). Compensation & Benefits: - £17 per hour - Healthy and supportive work environment - Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.