Product Analytics Manager (12 month FTC)
1 day ago
Ilford
Ready for a Challenge?\n Welcome to Just Eat Takeaway.com, a leading global online delivery platform where we empower everyday convenience! Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners worldwide. About This Role\n This is a 12-month fixed-term contract covering a period of maternity leave within our Product Analytics team. \n As a Manager in our Product Analytics team, you will play a pivotal role in crafting exceptional experiences for our customers, restaurant and grocery partners, and customer advisors globally. Your data and analysis skills will enhance our understanding of products across the organization, providing invaluable insights to improve overall experiences and prioritize product development. You’ll advocate for data-driven decision-making, collaborating closely with diverse stakeholders while guiding and developing your team. Your Key Responsibilities\n\n • Coach and develop a high-performing team of analysts and an analytics engineer, setting clear expectations and creating an environment where they can thrive and take ownership of their work.\n, • Promote data-driven decision-making, enabling product teams to interpret data confidently while championing data quality and documentation standards.\n, • Define and validate key metrics to provide insights and recommendations to the Product organization, facilitating improved service delivery.\n, • Collaborate with various business units, such as product managers, UX designers, and researchers, to assess opportunities and understand customer needs.\n, • Navigate a complex stakeholder landscape, representing the team credibly in senior forums and managing competing priorities effectively.\n, • Utilize our data warehouse and infrastructure to monitor product performance, highlighting opportunities, challenges, and experiment ideas.\n, • Engage hands-on with the team, contributing to analytical work, quality-checking outputs, and supporting delivery as needed.\n, • Recognize team contributions and connect them to business outcomes, ensuring strong work is celebrated and understood in the wider business context.\nWhat Will You Bring to the Team?\n\n, • Experience in people leadership with a coaching mindset, adept at adapting your approach to individual needs and fostering accountability.\n, • Substantial experience in product analytics, ideally at a Senior individual contributor or lead level within a tech company or consultancy.\n, • A strong track record across the full analytics lifecycle, from measurement planning to insight delivery and stakeholder communication.\n, • Experience managing complex stakeholder relationships, confidently navigating competing priorities and communicating clearly under pressure.\n, • Creative and curious problem solver with attention to detail and the ability to see the bigger picture.\n, • Strong product analytics fundamentals, with proficiency in SQL and data visualization tools (e.g., Tableau); experience with R or Python is a plus.\n, • Familiarity with tools like Airflow, GitHub, and Jira in a collaborative environment, and experience using AI tooling is advantageous.\nAt JET, This Is How We Play\n Our teams forge connections internally and collaborate with some of the best-known brands globally, giving us a truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy; it’s about winning our customers' choice every time they decide where to order. \n At the heart of the JET Customer League are our values and behaviors, guiding every interaction, decision, and innovation. By living our values and embodying our behaviors, we’re building a customer-first culture that keeps us ahead of the competition. \n Fun, fast-paced, and supportive, the JET culture is all about growth, helping one another succeed, and celebrating wins together. Inclusion, Diversity & Belonging\n No matter who you are, what you look like, who you love, or where you come from, you can find your place at Just Eat Takeaway.com. We’re committed to fostering an inclusive culture that encourages diversity of thought and experience, ensuring all employees feel they truly belong and can bring their authentic selves to work every day. What Else Are We Delivering?\n Curious to learn more about our JETers, culture, or company? Explore our stories, blogs, podcasts, and more to discover the journeys of our team members.