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Type of Contract: Full-time, Fixed-Term About Us: We are a charity committed to supporting individuals in building confidence and practical skills to help them pursue career opportunities. Role Overview: You will gain hands-on customer service experience and develop practical skills by contributing to real-world tasks in a supportive environment. Key Responsibilities: - Assist with day-to-day customer service tasks to develop your communication and teamwork skills. - Contribute to creating CVs, cover letters, and job application materials. - Participate in mentoring sessions focused on career development. - Support the team in maintaining a professional and welcoming environment. What We Offer: - A supportive environment where you can grow and learn. - Mentorship to guide your career journey. - Opportunities to access roles across various sectors through our industry connections. - Well-being support from experienced professionals. What You’ll Gain: - Valuable, job-ready skills in communication and customer service. - Practical experience to enhance your CV and future career opportunities. - Confidence to take the next steps in your professional journey. Requirements: - A willingness to learn and take on new challenges. - Availability to attend in-person sessions in London. National Minimum Wage opportunities available through industry connections
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming atmosphere. Your role will involve not only serving drinks but also assisting with food preparation and maintaining high standards of cleanliness and safety in the bar area. Duties Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Assist with food preparation, ensuring adherence to food safety regulations and hygiene standards. Engage with customers, providing excellent hospitality and upselling menu items to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and utensils. Handle cash transactions accurately, utilising basic maths skills for billing purposes. Collaborate with kitchen staff to ensure timely delivery of food orders to customers. Manage time effectively during busy periods to ensure prompt service. Adhere to all health and safety regulations within the bar environment. Qualifications Previous experience in a bar or restaurant setting is preferred but not essential; a willingness to learn is key. Knowledge of food safety practices is advantageous. Strong communication skills with a focus on customer service and hospitality. Basic maths skills for handling transactions and managing orders effectively. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A passion for culinary arts and an interest in beverage preparation will be highly regarded. Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry! Job Types: Full-time, Part-time, Permanent, Fixed term contract, Temp to perm, Zero hours contract Contract length: 12 months Pay: £11.50-£13.51 per hour Expected hours: 30 per week Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Tips Yearly bonus Benefits: Company events Company pension Discounted or free food Employee discount Store discount Schedule: 8 hour shift Every weekend Flexitime Holidays Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Work Location: In person Reference ID: DUBAILOUNGE24 Expected start date: 07/12/2024
About Us: Feyi is a dynamic and innovative floral boutique specialising in minimalistic bouquets that resonate with Gen-Z and young millennials. We pride ourselves on our unique approach to floral design and our commitment to sustainability. Our offerings are curated to reflect contemporary trends and the aesthetic preferences of our young, vibrant clientele. We are looking for a talented florist to join our team, bringing creativity, enthusiasm, and exceptional customer service to our pop-up stores and events. Job Description: As a Florist at feYi, you will play a crucial role in creating and delivering beautiful floral arrangements that align with our brand's minimalistic style. Your responsibilities will include both front-of-house customer interactions and back-of-house order fulfilment. You will work in a fast-paced environment, ensuring that our customers receive high-quality products and exceptional service. This role requires flexibility - one day you will be at the studio, one day at our Oxford Street store and another day trading at our Hackney Wick Campervan! Responsibilities: Floral Design & Creation: Create minimalistic bouquets and floral arrangements that cater to the tastes of Gen-Z and young millennials. Stay updated with current floral design trends and incorporate them into your creations. Ensure all floral designs meet the company’s quality standards. Customer Service: Greet and assist customers at our pop-up stores and events, providing personalised recommendations and information about our products. Handle customer enquiries and orders with professionalism and a positive attitude. Process transactions accurately and efficiently. Order Fulfilment: Prepare and package floral orders for shipping, ensuring timely and safe delivery. Manage inventory and supplies, keeping track of stock levels and placing orders as needed. Maintain a clean and organised workspace. Make a selection of hot drinks for customers (training provided) Event Support: Assist with the setup and breakdown of pop-up stores and event displays. Collaborate with the team to create visually appealing and cohesive floral installations for events. Social Media: Be comfortable on camera, filming DITL vlogs. Creating engaging and fun content. Featuring on Tik Tok lives and other social channels. Coffee Sales: We sell coffee in our Carnaby Street store, on occasion you will be required to make coffee orders. If you have no experience, training will be provided. Requirements: Proven experience as a florist or in a similar role. Strong understanding of floral design principles, with a focus on minimalistic styles. Ability to create trendy, aesthetically pleasing arrangements. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Attention to detail and a strong sense of aesthetics. Flexibility to work weekends, holidays, and during peak seasons. Knowledge of sustainable and eco-friendly floral practices is a plus. What We Offer: Competitive salary based on experience. A creative and supportive work environment. Opportunities for professional growth and development. Employee discounts on floral products. Flexible working hours. How to Apply: If you are passionate about floral design and excited about creating beautiful, minimalistic bouquets for a trendy clientele, we would love to hear from you. Please submit your CV, a cover letter, and a portfolio of your work. Application Deadline: 25/11/2024 Feyi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: This job specification provides an overview of the primary responsibilities and requirements for the position of Florist at Feyi. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Job Type: Fixed term contract Contract length: 3 months Pay: £14.00-£15.00 per hour Expected hours: 24 per week