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Applicants must have experience in retail sales, particularly in sectors such as clothing, accessories, or jewellery. Please note that experience in food and beverage retail will not be considered. Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Store Supervisor e to join our team. As a Store Supervisor, you will be responsible for overseeing daily store operations, providing expert product knowledge, fostering team collaboration, and representing the brand effectively. By managing staff, monitoring performance, and ensuring the store runs smoothly, the Store Supervisor contributes to the overall success of the retail business. Responsibilities: Customer Service: - Serve customers effectively and ensure accuracy with cash handling: - Greet customers warmly and assist with their inquiries. - Handle cash transactions accurately, providing change and receipts promptly. - Ensure a positive and friendly shopping experience. - Assist customers as and when required: - Be attentive to customer needs and offer assistance. - Provide product information and guidance on selections. - Resolve customer issues or direct them to the appropriate personnel. Stock Management: - Replenish stock as required; ensure stock is handled with care: - Monitor inventory levels and restock shelves as needed. - Handle products with care to prevent damage. - Maintain a well-organised and visually appealing display. - Review, check, and record deliveries received. Highlight any anomalies: - Inspect incoming shipments for accuracy and quality. - Record and report any discrepancies or damaged items. - Communicate with the inventory or management team regarding stock levels. Store Operations: - Ensure the store is opened and closed according to the specified schedule: - Open the store in a timely manner, ensuring all systems are operational. - Close the store securely, following established protocols. - Supervise the store environment: - Monitor store cleanliness and ensure all team members contribute to maintaining a tidy environment. - Oversee cleaning tasks, ensuring they are completed per schedule. - Manage store security: - Conduct regular security checks to prevent theft or damage. - Report any suspicious activities or breaches of security to the Area Manager. Team Leadership & Collaboration: - Lead and motivate store staff: - Provide clear direction to sales assistants and support staff in day-to-day activities. - Foster a positive team culture by encouraging collaboration and initiative. - Train new team members and provide ongoing coaching to improve performance. - Monitor staff performance: - Track individual and team performance metrics and provide feedback to ensure targets are met. - Identify areas for improvement and implement action plans. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Job Description: As the Restaurant Manager at Crudo, you are responsible for the overall operation and success of the restaurant. You will develop strategies to maximise sales, enhance customer satisfaction, and ensure efficient restaurant operations. You are the key link between the restaurant and upper management, ensuring that all business goals and standards are met. Responsibilities: Strategic Planning: Develop and implement strategies to increase sales and profitability. Financial Management: Oversee financial operations, including budgeting, cost control, and financial reporting. Operational Efficiency: Ensure that all restaurant operations run smoothly and efficiently. Quality Standards: Maintain high standards for food quality, presentation, and service. Staff Management: Hire, train, and manage staff. Foster a positive work environment and high team morale. Guest Experience: Ensure exceptional customer service and handle any significant customer issues. Marketing and Promotions: Work closely with the Head of Customer Experience to execute marketing strategies to attract new customers and retain existing ones. Compliance: Ensure the restaurant complies with health and safety regulations, as well as company policies and procedures. Key Responsibilities Highlighted: Restaurant Profitability: Maximise sales through strategic planning and efficient operations. Monitor financial performance and implement cost control measures. Quality Assurance: Ensure all food and service standards are met consistently. Conduct regular inspections and address any issues promptly. Staff Management: Lead and develop a high-performing team. Provide training, conduct performance evaluations, and manage staffing needs. Customer Service: Oversee the delivery of exceptional customer service. Handle complex customer issues and implement strategies to enhance the customer experience. Operational Control: Ensure smooth day-to-day operations. Monitor inventory, manage budgets, and ensure compliance with all regulations.
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
About Aviamarket Aviamarket is a modern platform at the forefront of private aviation. We value precision, care, and high standards in everything we do — including the well-being of those closest to our team. We are currently looking for a responsible and experienced Private Cat Sitter to care for a British Shorthair cat in our office. Position Overview This role involves consistent, attentive care for a well-tempered British Shorthair cat, ensuring her daily routine is maintained to the highest standard. The ideal candidate will have prior experience with pets, demonstrate reliability, and possess a warm, professional approach to animal care. Responsibilities Provide fresh milk and food twice daily, as per a fixed schedule Conduct gentle daily grooming (brushing, coat inspection) Every Friday: play classical music in the office for the cat’s relaxation Once a month: visit Harrods to purchase new toys for the cat Engage the cat in regular stimulation through play and interaction Maintain cleanliness of feeding area and litter box Monitor the cat’s health and behaviour, noting any signs of distress or illness Ensure a calm, respectful environment suitable for a sensitive animal Requirements Previous experience in pet sitting or animal care (references required) Excellent time management and dependability Comfort with caring for pets Pet First Aid certification is a plus Schedule & Compensation Part-time, flexible schedule (mornings and evenings availability required) Competitive hourly rate, commensurate with experience Long-term collaboration preferred Office located in central London with free parking Low-stress, peaceful role in a welcoming environment Trial period: 1 month How to Apply Please send a short cover letter, your CV. Include any relevant experience with animal care, and your general availability.
Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.