Trabajos food production manager en Reino Unido - Page 3

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve.We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests.Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager.Job Type: Full-timePay: £50,000-£55,000 per year ( service charge and bonus included )

General Manager Location: London Overall Earnings - Up to £58,000 per annum plus bonus schemes The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-TimeStart Date: August 2026 Restaurant Supervisor Required for Premium Bar & GrillThe Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our guests to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable.We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences.Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality.We're looking for someone who doesn't just supervise service—they raise the standard of it.Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management., • Complete opening and closing procedures including cash up What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Must be able to work evenings, weekends and key trading periods. What We Offer • Competitive pay, • Generous tronc, • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

We are seeking an experienced and energetic Kitchen Manager to lead our culinary team and oversee all aspects of food operations within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. You will be responsible for ensuring exceptional food quality, maintaining high standards of food safety, and fostering a positive, efficient kitchen atmosphere. Your leadership will drive the success of daily food production, coordinate food preparation and serving activities, and uphold our commitment to delivering great food and hospitality. Responsibilities • Oversee daily kitchen operations, including food production, preparation, cooking, and serving processes, • Lead, motivate, and supervise kitchen staff to ensure high standards of performance, teamwork, and professionalism, • Maintain food standards, • Ensure strict adherence to food safety regulations and sanitation standards across all kitchen areas, • Manage inventory levels, order supplies, and control costs to optimize efficiency without compromising quality., • Train new team members on cooking techniques, food presentation, safety procedures, and customer service expectations, • Coordinate with front-of-house staff to ensure smooth service flow and timely delivery of dishes to guests, • Be comfortable and understand the need for efficient and accurate financial reporting, profit margins and accounting. Requirements • Proven management experience within a restaurant or hospitality setting with supervising responsibilities, • Extensive knowledge of food production, food preparation, and serving standards, • Strong leadership skills with the ability to inspire and guide a diverse culinary team, • Experience in restaurant operations with a focus on kitchen management and food safety compliance, • Familiarity with culinary practices including food safety protocols, sanitation standards, and inventory control, • Excellent communication skills to effectively coordinate between kitchen staff and front-of-house teams and maintain client relationships., • Demonstrated ability to handle multiple priorities efficiently in a fast-paced setting, • Be personable and able to work our clients as well as staff members. We are looking to recruit for this exciting project immediately. The site is a 7 day operation shifts will predominantly finish by 9:30pm with some exceptions

Embrace Your Passion in the Kitchen at The Veg Box Café! Welcome to The Veg Box Café – London's leading destination for inclusive plant-based cuisine for everyone. Our revolutionary concept is making its mark from Canterbury to the heart of London, and we're in search of skilled Chef to join our kitchen team! We're on the lookout for an experienced cook/chef who is not just passionate about food, but also believes in the transformative power of plant-based ingredients. Your creations will inspire and delight, setting a new standard for flavors that awaken the senses. At The Veg Box Café, we're not just a restaurant – we're a close-knit family of dedicated individuals who thrive on delivering excellence. If you're full of energy, enthusiasm, and a desire to craft unforgettable dining experiences, we invite you to become a part of our team! Are you fueled by flavors, fired up by innovation, and ready to soar to new heights in your culinary journey? The Veg Box Café is the ultimate stage for your talents to shine. Responsibilities Prepare and cook a variety of dishes according to established recipes and standards. Ensure all food safety and sanitation guidelines are followed in the kitchen. Supervise kitchen staff and manage food production to maintain quality and efficiency. Collaborate with team members to create a positive dining experience for guests. Maintain inventory and assist in menu planning as needed. Qualifications Proven experience in food preparation and cooking within a professional kitchen environment Strong culinary skills with a focus on food safety and hygiene Leadership abilities with experience in supervising kitchen staff and managing teams Background in hospitality and restaurant operations Excellent organizational skills and ability to work in a fast-paced environment Knowledge of food production techniques and serving practices Job Types: Full-time, Permanent Pay: From £14.00 per hour Additional pay: Tips Benefits: Employee discount Schedule: 10 hour shift 8 hour shift Day shift Weekend availability Experience: Cooking: 1 year (preferred) Licence/Certification: Food Hygiene Certificate (preferred)

DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

We are looking for a reliable, organised and proactive individual to join our kitchen team. This role involves food preparation, stock management and taking responsibility for ensuring smooth daily kitchen operations. Key Responsibilities: • Prepare food and ingredients according to our standards., • Monitor stock levels and manage stock rotation (FIFO)., • Check deliveries and ensure products are stored correctly., • Maintain high standards of food safety, hygiene and organisation., • Plan and organise daily preparation tasks., • Ensure the kitchen is fully stocked and ready for service., • Take ownership of daily responsibilities and work independently. Requirements: • Previous experience in a professional kitchen., • Good knowledge of food hygiene and safety standards., • Strong organisational skills and attention to detail., • Ability to manage priorities and work independently., • A responsible, reliable and hands-on attitude. We are looking for someone who takes initiative, pays attention to detail and can be trusted to manage their responsibilities efficiently. Apply now to join our team!

Nicolas has seduced generations of customers since 1822 with the quality of its products and the high level of service provided by its wine advisors. Are you passionate about wines and spirits? Do you have a real flair for customer service and sales? Then why not join Nicolas UK, a high street drinks retailer specialising in premium wines, beers and spirits and providing fantastic customer service. What we offer • The chance to work for a specialist wine & spirits retailer, • Regular training sessions and activities to increase your product knowledge, • Contribution towards the cost of WSET courses, • The challenge to help develop a store on a day to day basis, • The possibility to progress to becoming a deputy and full store manager, • A competitive basic salary plus bonuses, • Special staff discount on products purchased from the company, • 28 days holiday allowance, • Contribution to company pension scheme The main job responsibilities • Generating sales in a proactive manner, • Advising our customers on the best product for their requirements and ideal food matches, • Encouraging customers through store-specific events, offers and our loyalty scheme, • Working alone with confidence or efficiently as part of a team, • Merchandising the shop floor and window displays, • Ensuring accurate stock management and stock taking, • Implementing and understanding promotions, • Ensuring that the store is clean and tidy at all times, • Attending training sessions when required, • Responsible retail – learning the company code of conduct, health and safety best practices, alcohol sales law and taking a personal license exam The ideal candidate will have • Sales or other retail experience, • Great customer service skills, • Some wine and spirits knowledge and the willingness to learn more, • A can do attitude and the ability to solve problems under pressure, • The ability and willingness to work alone or as part of a team, • Flexibility to work weekdays and weekends, • Basic computer literacy, • Lots of enthusiasm for the drinks industry, • The right to work within the UK Job Types Job Types: Permanent position, either part-time or full-time Pay: Guaranteed £2,000 gross per month for full-time / £12.75 per hour part-time Benefits Employee discount Store discounts Schedule Full-time: 5 days/40 hours per week Part-time: 3-4 days/25-25 hours a week Supplemental pay types Bonus scheme Preferred experience Retail sales role: at least 1 year Customer service role: at least 1 year

Chef de Partie – Cold Section Galleria Restaurant & Catering | Bayswater, London We are looking for an experienced, reliable and organised chef to manage our salad and cold starter section independently and support catering preparation. Responsibilities: • Prepare and present salads and cold starters to a consistently high standard., • Organise daily preparation for restaurant service and catering orders., • Monitor stock, carry out stock counts and place supplier orders in coordination with the Head Chef., • Check deliveries and ensure the section is fully stocked and ready for service., • Manage stock rotation, date labelling and waste., • Keep the section clean and follow food hygiene and allergen procedures., • Work closely with the kitchen team during busy services. Requirements: • Previous experience running a kitchen section., • Strong organisation and stock management skills., • A hands-on approach and the ability to work independently., • Good communication skills for working with colleagues and suppliers., • Persian cuisine experience is welcome but not essential., • Right to work in the UK. We welcome applications from all backgrounds. Pay: £12.75-£15.50 Hours: 30-45 hours a week

🇮🇹 Cerchiamo te, se… …la ristorazione italiana per te non è solo un mestiere, ma una vera vocazione. In questo ristorante autentico italiano, la qualità non si improvvisa – si costruisce ogni giorno, insieme. That’s why we’re now looking for an Assistant Manager who combines passion, leadership, and a deep respect for hospitality. Someone who doesn't wait for orders, but takes initiative to improve things and support the team with solutions and presence. ✨ Your role You’ll be the right hand of the restaurant manager, helping to coordinate service, maintain high standards, and set the tone for teamwork and professionalism. We want someone who feels proud of offering guests an outstanding Italian experience, and who’s ready to inspire others by example. 🍷 Authenticity starts here Every new team member begins with a free wine and food tasting to understand our menu and values. We serve true Italian cuisine, and we expect deep product knowledge — from ingredients to allergen awareness. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses (attitude, professionalism, enthusiasm) ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service ✅ No early mornings or late-night shifts (we open approx. 11:00–22:00) ✅ Very low turnover – we invest in people who grow with us

Join the best growing Pizza business in London! Assistant Managers Wanted! Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venue. Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have London talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: • Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management., • Ensure that FOH operates efficiently and meets all service and brand standards., • Manage and supervise the day to day operations of the FOH team., • Train and develop employees to maintain high standards of quality and service., • Assist the General Manager in implementing strategies to increase revenue and improve profitability., • Handle customer complaints and resolve issues in a timely manner., • Collaborate with the senior team to develop and implement policies and procedures. Qualifications: • Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting., • Strong knowledge of food production and kitchen operations., • Excellent leadership and team management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Strong communication and interpersonal skills., • Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Benefits: • Free food on shift, • Employee discount off shift, • Tronc system which can add £2-£3 / hour Experience: • Restaurant management: 1 year (Required) Work Location: In person

Chef de Rang – Full Time Pentole & Padelle – Central London We are looking for an experienced and professional Chef de Rang to join our team at Pentole & Padelle, an independent Italian restaurant in the heart of Central London. We are not looking for a general waiter or someone looking for their first restaurant position. We are looking for an experienced hospitality professional who understands the standards of a quality restaurant and takes pride in delivering knowledgeable, elegant and attentive service. About us Pentole & Padelle is a modern Italian restaurant specialising in fresh, homemade pasta, authentic Italian food and an innovative sharing concept. Our style of service is relaxed, warm and friendly, but at the same time elegant, polished and highly attentive. We believe that every guest should feel special and receive the same level of care and attention as a VIP. We are looking for someone who shares this philosophy and understands that excellent service is about much more than simply taking orders and delivering food. The Role As a Chef de Rang, you will be responsible for looking after your own section and ensuring that every guest receives a professional and memorable experience from arrival to departure. You will be expected to have confidence in dealing with guests, good product knowledge and the ability to work independently while supporting the wider team. Your responsibilities will include: • Taking full responsibility for your own section., • Welcoming and looking after guests throughout their entire dining experience., • Demonstrating excellent knowledge of Italian food and ingredients., • Understanding and confidently communicating food allergies and allergens to guests., • Taking accurate orders and ensuring they are communicated correctly to the kitchen and bar., • Providing knowledgeable recommendations on food, Italian wines and aperitivi., • Being able to explain dishes, ingredients and preparation methods clearly., • Maintaining a high level of service throughout the meal., • Anticipating guests' needs rather than simply reacting to requests., • Ensuring tables and your section are consistently presented to a high standard., • Working closely with the kitchen, bar and management team., • Handling busy services calmly, professionally and efficiently., • Maintaining our standards of hospitality, presentation and attention to detail. What we are looking for Essential: • Minimum 4–5 years' experience in a similar quality restaurant environment., • Proven experience working as a Chef de Rang / Senior Waiter / experienced waiter., • Good knowledge of Italian cuisine and Italian food products., • Good knowledge of Italian wines and aperitivi., • Completed allergen training and a strong understanding of food allergies and cross-contamination., • Ability to independently manage your own section., • Excellent communication and customer-service skills., • Professional appearance and attitude., • Good attention to detail., • Ability to remain calm and organised during busy services., • A genuine passion for hospitality and providing an exceptional guest experience., • Good English communication skills. The right person We are looking for someone who is confident, knowledgeable, professional and passionate about hospitality. You should understand the difference between simply serving food and delivering a genuine restaurant experience. You will be comfortable speaking to guests about our food and wine, making recommendations and confidently managing your own section without constant supervision. Most importantly, you should take pride in what you do and understand the importance of professionalism, attention to detail and genuine hospitality. What we offer • Full-time position, • Minimum 30 hours per week, up to 45 hours per week, • Competitive salary depending on experience, • Tronc/service charge, • Opportunity to work in an independent Italian restaurant with a strong focus on fresh, homemade food, • A professional and friendly working environment, • Opportunity to develop your knowledge of Italian cuisine, wine and hospitality, • A restaurant where quality of service and guest experience are genuinely valued Please apply only if you have the relevant experience. If you are an experienced hospitality professional who takes pride in your service, has a strong knowledge of Italian food and wine, and is ready to take responsibility for your own section, we would love to hear from you. Pentole & Padelle 35 Store Street, London WC1E 7BS

Em Cakes | Independent cake bakery in West Hampstead, London Salary: £26,000–£29,000 per year, depending on experience Schedule: Full-time, Tuesday to Saturday, with Sundays and Mondays off Location: 332 West End Lane, London NW6 1LN — in person About the Role We’re looking for an experienced, organised and reliable front of house Bakery Assistant | Coordinator to take responsibility for the day-to-day running of our cake collection store. This role requires someone who can confidently organise their workload and work independently. You’ll prepare and pack cake orders, coordinate customer collections and courier pickups, handle phone and email enquiries, and keep the store clean, presentable and well stocked. Most of our orders are placed online, so the store mainly serves as a customer collection point and courier dispatch location. Accurate order handling, careful packaging and warm, professional customer service are essential. Your Responsibilities • Prepare and pack orders carefully, checking cake details, messages, packaging and collection or delivery information before handover., • Coordinate customer collections and courier pickups, ensuring orders are ready on time and handed to the correct person., • Handle phone, email and online enquiries, providing clear, accurate information about products, orders and collections., • Welcome and assist customers in store, supporting purchases and offering helpful product recommendations., • Process orders and confirmations, keeping information accurate and communicating relevant updates to the kitchen team., • Organise your daily workload, prioritising enquiries, packing and scheduled collections, and raising issues promptly., • Maintain the store, keeping displays, packing areas and customer-facing spaces clean, tidy and well presented., • Monitor packaging and store supplies, reporting low stock levels and following opening and closing procedures. About You You have at least two years’ experience in a customer-facing role and are comfortable taking responsibility for your work without constant supervision. You’ll need to be: • Highly organised, with strong attention to detail., • Confident and professional when speaking with customers in person and by phone., • Reliable and proactive, noticing what needs doing and following tasks through., • Calm when managing several tasks or busy collection periods., • Comfortable using online order systems and learning new processes., • A supportive team member who communicates clearly with colleagues., • Willing to take care of practical tasks, including packing, cleaning and replenishing supplies. This is an active, hands-on role. You’ll spend much of the day on your feet, moving around the store, packing orders and carrying cake boxes and packaging materials with care. Essential Requirements • At least two years’ experience in retail, hospitality, customer service or another customer-facing role., • Experience organising your own workload and working independently., • Excellent spoken and written English., • Availability to work full-time, Tuesday to Saturday., • Ability to commute reliably to West Hampstead, London., • Ability to carry out the practical duties described above., • Right to work in the UK. We are unable to provide visa sponsorship. Desirable Experience • Handling customer orders, bookings, collections or deliveries., • Working in a bakery, food business, retail store or small independent business., • Checking and packing orders accurately., • Food Safety or Health & Safety training. Previous cake industry experience is welcome but not essential. Training will be provided on our products, systems and handling procedures. What We Offer • £26,000–£29,000 per year, depending on experience., • A fixed Tuesday–Saturday schedule, with Sundays and Mondays off., • Company pension scheme., • 25 days’ paid annual leave plus bank holidays., • Paid training and development opportunities., • Staff discounts on cakes and bakery products., • A friendly, supportive team., • The opportunity to develop your skills and take on further responsibility as the business grows. About Em Cakes Em Cakes is an independent bakery in West Hampstead, creating luxury handmade cakes for weddings, birthdays, corporate events and celebrations across London. We take pride in the quality of our cakes and the care behind every order. As part of our small team, your work will make a direct difference to how smoothly the store runs and the experience our customers receive. How to Apply (via EMAIL) Please apply with your CV and a brief answer to the following questions: 1. Do you have at least two years’ experience in a customer-facing role? Please briefly describe your relevant experience., 2. Tell us about a role where you independently organised daily tasks, handled orders or took responsibility for running a shop or service area., 3. Can you work full-time, Tuesday to Saturday, and reliably commute to West Hampstead, London NW6 1LN? A separate cover letter is optional.

Assistant General Manager – Remoli Ealing Broadway Remoli is looking for an experienced and motivated Assistant General Manager to join our team at Ealing Broadway. You’ll work closely with the General Manager to support the day-to-day running of the restaurant, lead the team on shift, maintain high service standards and help drive sales, guest satisfaction and operational performance. We’re looking for someone who is confident on the floor, hands-on, organised and able to lead by example in a busy restaurant environment. Key responsibilities include: • Supporting the General Manager with daily restaurant operations, • Leading shifts and supervising the front-of-house team, • Delivering excellent customer service and maintaining company standards, • Supporting staff training, development and motivation, • Managing opening and closing procedures, • Monitoring labour, service standards and operational performance, • Handling customer feedback and resolving issues professionally, • Supporting stock control, cash handling and general administration, • Ensuring food safety, health & safety and cleanliness standards are followed What we’re looking for: • Previous experience as an Assistant Manager, AGM or strong Supervisor in hospitality, • Confident leadership and communication skills, • Strong customer-service mindset, • Reliable, organised and proactive, • Comfortable working in a fast-paced environment, • Flexible availability, including evenings and weekends, • Right to work in the UK What we offer: • Competitive salary, • Staff meals and discounts, • Training and development, • Opportunities to progress within a growing restaurant group, • Friendly and supportive team environment Location: Remoli Ealing Broadway, London If you’re passionate about hospitality and ready to take the next step in your management career, we’d love to hear from you.

About Fuelbetter Fuelbetter is a fast-growing food start-up delivering fresh, nutritionally complete meals made for each customer. Every bowl is personalised. Our customers tell us their health goals, dietary needs and preferences, and we build meals around them from a library of over 120 ingredients. They include families, people managing medical conditions, pregnant women and people on GLP-1 treatments, so every meal has to be exactly right. The role We're looking for a Kitchen Assistant to join our small production team of 3–4 people. You'll work closely with our Operations Supervisor to prepare, put together and pack fresh meals for our customers every day.This is a great role for someone who enjoys working with food, likes a steady routine, and takes pride in doing things properly. No chef experience needed. We'll train you. What you'll do • Follow our daily kitchen routine and recipes to prepare and build each customer's meals, • Pack and label meals carefully, paying attention to allergens and dietary requirements, • Keep the kitchen clean and organised, including washing up and following cleaning schedules, • Follow food safety and hygiene procedures Who you are • Careful and accurate. You follow instructions closely and double-check your work., • Reliable. You turn up on time and the team can count on you., • A team player. You're happy to help out wherever you're needed., • Willing to learn. You're open to feedback and new ways of doing things., • Positive and adaptable. You're comfortable in a fast-moving start-up where things can change. What you'll need • Some experience in a kitchen, food production, or a picking and packing role is helpful but not essential, • Good basic English, so you can follow recipes, labels and safety instructions, • Able to stand for long periods and lift boxes of ingredients, • Level 2 Food Hygiene certificate, or willingness to get one (we can support you), • Right to work in the UK

We are looking for a skilled and organised Sous Chef to support the Head Chef in delivering consistently high-quality food and kitchen operations. The Sous Chef plays a key leadership role within the kitchen, helping manage daily service, maintaining food quality and hygiene standards, supporting junior team members and ensuring efficient preparation and execution across all areas of production. Key Responsibilities: • Support the Head Chef with day-to-day kitchen operations, • Oversee food preparation and service to ensure consistency and quality, • Maintain high standards of food hygiene, health and safety, • Assist with stock control, ordering and supplier management, • Help manage kitchen scheduling and team organisation, • Train, mentor and support junior chefs and kitchen assistants, • Ensure allergen procedures and food safety standards are followed at all times, • Contribute to menu development and seasonal dish planning, • Monitor waste and support cost control initiatives, • Step into leadership responsibilities in the Head Chef's absence Requirements: • Previous experience as a Sous Chef or strong experience as a Senior Chef de Partie, • Strong knowledge of food safety and kitchen operations, • Ability to lead calmly and effectively in a fast-paced environment, • Excellent organisational and communication skills, • Passion for high-quality ingredients and consistent execution, • Flexible, reliable and team-oriented attitude Desirable: • Experience in high-volume workplace catering, contract catering or events, • Knowledge of nutrition, allergens and dietary requirements, • Food safety certification 9 hours shifts between 6am - 7pm The offered salary is £42.5k per year for a 45-hour work week.

Lead and supervise the kitchen team to ensure efficient food production and smooth, timely service • Prepare and cook a variety of smokehouse, grilled and brunch dishes with precision, creativity and consistency, • Take responsibility for the preparation and cooking of smoked meats and other smokehouse dishes, • Help maintain consistent cooking, seasoning, portioning and presentation standards, • Oversee food safety, hygiene, sanitation and correct food storage procedures, • Manage day-to-day kitchen operations during preparation and service, • Monitor stock, control waste and assist with ordering and inventory, • Train and support kitchen team members in food preparation, cooking techniques, hygiene and service standards, • Work closely with the front-of-house team to ensure a smooth and enjoyable experience for our guests, • Maintain a clean, organised and professional kitchen at all times, • Contribute ideas and creativity to the development of our smokehouse and brunch menu WHAT WE’RE LOOKING FOR • Minimum 2 years’ professional chef experience, • Experience in a busy restaurant kitchen, • Smokehouse, BBQ, grill or fire-cooking experience is highly desirable, • Strong understanding of food preparation and cooking techniques, • Good knowledge of food hygiene and kitchen safety, • Ability to lead and motivate a kitchen team, • Able to work calmly and efficiently under pressure, • Reliable, organised and passionate about delivering great food, • A genuine interest in smoked meats, BBQ, grilling and bold flavours

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

Restaurant Manager Italian Restaurant – Fiorenza Restaurant, London Overview We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence. The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards. This is a full-time, permanent position, requiring full flexibility. Key Responsibilities • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service, • Set, maintain, and continuously improve high-end service standards across the restaurant, • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding, • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation, • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience, • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery, • Design and manage staff rotas in line with business needs and labour cost targets, • Conduct regular performance reviews and implement training and development plans, • Manage ordering, supplier relationships, stock control, and inventory audits, • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance, • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability, • Handle customer feedback and complaints with discretion and professionalism, • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations, • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery, • Maintain a strong floor presence during service, leading by example Requirements • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant, • Proven experience in recruiting, training, and leading hospitality teams, • Demonstrated success in training staff on upselling and increasing average spend per cover, • Experience in planning and managing restaurant events and group bookings, • Strong operational, financial, and organisational skills, • Excellent knowledge of service standards, food safety, and compliance requirements, • Hands-on experience with Toast POS (essential), • Experience with stock management, ordering systems, and supplier negotiation, • Ability to analyse reports and make data-driven decisions, • Strong leadership and people-management skills with a coaching mindset, • Excellent communication, organisational, and problem-solving abilities, • Fully flexible availability, including evenings, weekends, and public holidays, • Eligibility to work in the UK Salary & Benefits • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications, • Job Type: Full-time, Permanent, • Location: In person – Southwark, London, • Benefits:, • Flexitime, • Career progression within a growing hospitality business

• Develop and execute a market growth strategy for the UK food sector., • Identify and secure a new customer opportunities across food manufacturing,, • Processing, packaging, logistics, distribution and retail supply chains., • Liaises with other senior staff to determine the range of goods or services to be sold, contributes to the development of sales strategies and setting of sales targets, • Compiles and analyses sales figures, prepares proposals for marketing campaigns and promotional activities and undertakes market research, • Recruits and trains junior sales staff, • Produces reports and recommendations concerning marketing and sales strategies for senior management, • Keeps up to date with products and competitors, • Ensure a seamless transition from sale to service delivery

Restaurant Manager – Professional Job Description (2026 Standard) A Restaurant Manager oversees all daily operations of a dining establishment, ensuring smooth service, strong team performance, financial control, and exceptional guest experience. The role blends people management, customer service, food safety compliance, and operational leadership. Role Purpose To lead and manage the restaurant’s front‑of‑house and back‑of‑house operations, maintain high service and food quality standards, ensure compliance with health and safety regulations, and drive revenue, profitability, and team performance. Key Responsibilities Daily Operations Management • Oversee opening and closing procedures, ensuring all areas meet cleanliness and readiness standards., • Manage floor operations during service, coordinating with kitchen on pacing and table flow., • Monitor inventory levels, order supplies, and maintain product availability., • Ensure compliance with food safety, hygiene, HACCP, and allergen procedures., • Maintain safe working conditions and address equipment issues promptly. Staff Management & Leadership • Recruit, interview, hire, and onboard staff across FOH and BOH., • Create staff schedules and manage labour costs in line with projected revenue., • Train, coach, and develop team members; set performance expectations and manage underperformance., • Build a positive, supportive team culture and lead by example. Customer Service & Guest Experience • Ensure consistent, high‑quality service standards., • Address customer complaints promptly and professionally, resolving root causes., • Monitor online reviews and guest feedback to improve satisfaction. Financial & Business Management • Monitor sales performance, analyse KPIs, and prepare operational reports., • Manage food and beverage costs, portion control, and waste reduction., • Implement strategies to improve sales and address adverse trends., • Negotiate with suppliers and maintain strong vendor relationships. Menu, Marketing & Brand Standards • Collaborate with kitchen leadership on menu development, specials, and seasonal items., • Support marketing and promotional activities to increase footfall and revenue., • Uphold company policies, brand standards, and operational consistency. Skills & Qualifications • Strong leadership, communication, and conflict‑resolution skills., • Proven experience in hospitality or food‑service management., • Excellent organisational and multitasking abilities., • Knowledge of food safety regulations and health & safety compliance., • Financial literacy: budgeting, cost control, KPI analysis., • Ability to work under pressure and manage fast‑paced service environments. Optional Add‑Ons (If You Need Them) I can also prepare: • A job advert version, • A Rotaready‑friendly job title, • A contract wording section, • Interview questions for hiring managers, • Performance evaluation criteria

Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

We are looking for an experienced and reliable Fish Cutter / Fish Prep Operative to join our busy food production team. The successful candidate will be responsible for preparing fresh fish, mainly salmon and tuna, according to required specifications. You will be responsible for ensuring consistent quality, accurate portioning and minimal wastage. Key Responsibilities • Clean, trim and cut fresh salmon and tuna according to specifications, • Portion fish accurately and consistently, • Maintain excellent knife skills and minimise wastage, • Check the quality and freshness of fish before preparation, • Follow all food safety, hygiene and temperature control procedures, • Keep preparation areas, knives and equipment clean and sanitised, • Weigh and record prepared fish accurately, • Pack and label products correctly, • Follow stock rotation and storage procedures, • Complete daily preparation targets and production requirements, • Work efficiently in a chilled food preparation environment, • Report any quality, temperature or stock issues to management Requirements • Previous experience as a fish cutter, fish filleter, fishmonger or seafood preparation operative, • Strong knife skills, • Experience preparing salmon and/or tuna is preferred, • Good understanding of food hygiene and safe food handling, • Excellent attention to detail and portion control, • Ability to work quickly while maintaining quality, • Reliable, punctual and hardworking, • Able to work independently and as part of a team, • Comfortable working in a chilled environment What We Offer • Full-time, permanent position, • Regular and stable working hours, • Competitive salary depending on experience, • Training provided on company preparation standards and procedures, • Opportunity to work in a busy and growing food production environment, • Immediate start available for the right candidate Job Type: Full-time, Permanent Location: London Work Location: On-site

30-35 hours a week£15-£17 per hour with service charge + cash tips Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key values: Customer relations Attention to serviceAchieving targets on sales set by management looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Experienced Bartender & Waiting Staff About Riverside Studios Riverside Studios is a multi-arts centre on the River Thames in Hammersmith, presenting contemporary theatre, film, visual arts and television production. Alongside our artistic programme, we offer a vibrant hospitality experience for audiences, visitors and event clients. We are looking for experienced Bartenders and Waiting Staff to join our Food & Beverage team. This is a varied, hands-on role where no two shifts are quite the same. You could be serving drinks before a theatre performance, managing a busy interval, looking after cinema customers, working a private event or providing table service in our restaurant. If you enjoy hospitality, working with people and being part of a busy team, we'd love to hear from you. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to company standards., • Provide friendly, professional and efficient customer service., • Maintain good product knowledge across drinks and food., • Take orders accurately and confidently using EPOS., • Deliver food and drinks to tables and provide attentive table service., • Keep bars, tables and front-of-house areas clean, organised and fully stocked., • Support pre-show, interval and post-show service during busy performances., • Assist with private events, corporate bookings, cinema screenings and special functions., • Assist with opening and closing procedures and complete relevant checklists., • Restock, rotate stock and minimise wastage and breakages., • Promote offers and confidently upsell food and beverages., • Follow food safety, licensing, Challenge 25, health & safety and company procedures., • Work closely with the kitchen, events and theatre teams to deliver a great guest experience., • Support colleagues across our different F&B outlets as required. What we're looking for Essential: • Previous experience in a bar, restaurant, café or hospitality environment., • Friendly, approachable and customer-focused., • Excellent communication and teamwork skills., • Able to stay calm and efficient in a busy environment., • Reliable, punctual and well organised., • Flexible to work evenings, weekends, bank holidays and theatre performance schedules. Desirable: • Cocktail and/or coffee-making experience., • Previous events, theatre or arts venue experience., • Experience using EPOS systems.

Summary of Position The Kitchen Cook owns the readiness and execution of the sides/sauce section and leads assigned Kitchen Helpers. The role converts prep requirements into a ready section, executes fries, sauce and sides exactly to current standards, protects equipment and food-safety controls, and maintains accurate waste/IMS records through close. Key Performance Areas (KPAs) · Section Readiness & Prep · Sides, Fries & Sauce Execution · Equipment & Food Safety · Par, Waste & Inventory Control · Kitchen Helper Leadership & Close Duties & Responsibilities Section Readiness & Prep · Own section readiness and achieve the approved T-60 prep/par standard; surface shortages early. · Execute sides, fries, sauce and section products exactly to the current Recipe Bible/PPM with no unauthorized substitution. Sides, Fries & Sauce Execution · Maintain sauce at the approved 82-85°C operating target and never plate below 80°C. · Maintain rolling fries/sides par through service to prevent avoidable stock-out without overproduction. Equipment & Food Safety · Start and check section equipment safely, record actual readings and escalate faults; never self-repair. · Operate the fryer within the approved 170-180°C range and follow the current oil- quality/TPM trigger. · Maintain FIFO, labels, allergen controls and approved hot/cold holding. Par, Waste & Inventory Control · Record exact waste and IMS truth and complete approved VITO/oil/section-close responsibilities. Kitchen Helper Leadership & Close · Direct and check Kitchen Helper work, coach to the approved standard and escalate repeated or serious gaps. · Coordinate with Kitchen Manager and Grill Master and respect the Kitchen Manager's final technical/pass authority. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Section meets the T-60 prep/par readiness standard. · Sauce operates at 82-85°C and is never plated below 80°C. · Fryer operates at 170-180°C and oil-quality/TPM controls are followed. · Fries/sides par is maintained without avoidable stock-out or unnecessary overproduction. · Waste/IMS records are exact and Kitchen Helpers are coached and checked to standard. · Equipment faults are stopped/escalated; no unauthorized self-repair occurs. Qualifications · For internal progression, complete the Kitchen Helper pathway and approved Kitchen Cook Development Plan; external candidates require equivalent section experience. · Strong understanding of kitchen operations, food safety, basic inventory/waste controls and section organization. · Be able to perform basic calculations and work with the approved kitchen systems. · Complete current Kitchen Cook practical certification before independent section ownership. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong practical knowledge of sides, fries, sauce, fryer/hot-holding controls, FIFO, IMS/waste and section leadership. Current Kitchen Cook certification is required before independent section ownership. Where It Leads Kitchen Cook (you are here) > Grill Master (next) > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager To earn Grill Master: · Assignment Policy: Complete at least one year as a Kitchen Cook before permanent progression unless an approved People OS exception applies; complete the 3-month Grill Master Development Plan. · Swiss Butter Academy: Maintain current Kitchen Cook certification and complete Grill Master learning, practical assessment and certification before independent grill duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

53rd Floor Sky Lounge, Wardian, Canary Wharf E14 Full-time | Tips & Service Charge | Immediate start 🌆 Most bars have a view or a community. The Observatory has both - 53 floors above London. The Observatory is a Sky Bar & Restaurant on the 53rd floor of Wardian, looking out over Canary Wharf and the whole of London. It's one of the highest bars in the city - and it's exclusively for the developments residents & their guests. That last part is what makes this job different from every other Head Bartender role you'll scroll past today (well maybe the views as well). You're not serving a queue of strangers. You're looking after a community of around 1,500 residents & their guests who treat this as their local, their living room and their party venue. Regulars come in weekly. You'll know their names, their drinks and their birthdays. It has the feel of a private members' club, without the stiffness. We're looking for someone to take real ownership of it. 🚀 THE ROLE You'll help run The Observatory Bar day to day - leading the small team, keeping cocktail and service standards high, and being the face residents come to. Alongside that, the venue hosts a busy year-round events calendar: birthdays, engagements, weddings, seasonal parties and private hires, plus the events we programme ourselves. To be clear about the events side: you're the host, not the event planner. Our dedicated events team handles the logistics, the planning and the bigger productions. Your part is being the person residents talk to, helping shape the drinks and the feel of the night, and delivering it brilliantly on the day. If you've worked functions or private hires before, you'll be right at home. If you're a superb bartender who's keen to grow into that side, we'll teach you. Day to day you'll: • Lead from the front behind the bar, delivering excellent cocktails and genuine hospitality, • Take ownership of the running of the bar - standards, stock, ordering, prep and organisation, • Build real relationships with residents and be their first point of contact for bookings, • Look after resident celebrations and private hires from enquiry through to the night itself, • Lead, train and develop the team, • Work with our events team on the larger bookings and the annual events calendar, • Grow the events side of the venue and get residents using the space more, • Work with senior management on drinks menus, and where The Observatory goes next as we enter an exciting new chapter. 💥 WHAT YOU'LL GET • Tips and service charge on top of your pay., • ⏰ Sociable hours. We open at 4pm on weekdays and midday at weekends. No breakfast shifts, no 3am finishes, no split shifts., • Genuine ownership of a unique venue rather than one site among many, • 📈 Room to grow. We're a multi-site London group - Supershakes, Beringers, Lockdown, The Eleventh Hour - and we'd far rather promote from within than recruit in., • Involvement in menu development, supplier tastings and the events programme, • Staff food and drinks on shift, plus discounts across all our venues, • Support from an experienced events and senior hospitality team, • A team that actually enjoys working together, • days holiday 🔥 WHAT WE'RE LOOKING FOR • Solid bartending experience, ideally with time in a management or senior role, • Strong cocktail knowledge and consistency under pressure, • Some experience of events, functions or private hires - or real appetite to learn it, • A natural host who genuinely likes people and remembers them, • Organised, proactive and comfortable owning a space, • Calm and confident through a busy service, • Someone who cares about the details, because our regulars notice them And honestly: we're looking for someone who wants to stay. Building a relationship with a community of regulars takes time, and it's the best part of this job - but only if you're here long enough to enjoy it. If you're looking for somewhere to settle, put your stamp on and grow with, this is it. ⚡ WHY THIS ONE There aren't many jobs like this in London. One shift you're making cocktails for a couple who come in every Friday. The next you're helping them plan their engagement party, 53 floors above the city. If that sounds like the kind of place you'd like to run, we'd love to meet you. Apply now and let's have a chat 👋

MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

General Manager – Ivan Ramen Farringdon Farringdon, London Up to £45,000 per year, depending on experience Full-time Ivan Ramen is looking for a highly hands-on General Manager to lead our Farringdon restaurant through its next stage. This is not a traditional FOH-led General Manager role. Our Farringdon restaurant is evolving towards a faster, more streamlined, QSR-style operation. As that happens, the GM role is increasingly focused on running the whole operation — and that includes the kitchen. You will spend a significant part of your working week in the kitchen. You'll need to be comfortable working alongside the kitchen team during service, learning and working stations, managing prep, running kitchen shifts and stepping directly into the operation when needed. You need to genuinely enjoy working in a kitchen and be prepared to cook. What you'll be responsible for You'll have overall responsibility for the performance of the restaurant, but you'll lead it from inside the operation. That includes: • Regularly working kitchen stations during service, • Understanding and managing prep, production and kitchen deployment, • Leading busy services across both kitchen and FOH, • Driving ticket times, food quality and consistency, • Recruiting, training and developing the team, • Building rotas and deploying people effectively across the restaurant, • Managing labour against sales, • Managing stock, ordering, waste and COGS, • Maintaining excellent food safety, cleanliness and restaurant standards, • Managing delivery alongside the in-store operation, • Using sales and operational data to improve performance, • Helping introduce and embed new systems and ways of working As our service model becomes increasingly streamlined, we expect the GM to become even more involved in the kitchen and production side of the restaurant. Hours & availability This is a full-time, operational restaurant role. You'll typically work 45+ hours per week, across a mixture of shifts based on the needs of the restaurant. You must be available to work evenings and weekends. As General Manager, you'll be expected to be present for key trading periods, including busy evening and weekend services. We believe a restaurant is best led by a GM who is there when the team and business need them most. Who we're looking for We're open-minded about where you've come from. You might already be a GM. You could be an Assistant GM ready to step up. Or you might come from a kitchen or QSR management background and want broader responsibility for a restaurant. Experience in QSR, fast casual, high-volume casual dining or a strong independent restaurant would be particularly relevant. More important is how you like to work. You're someone who: • Is genuinely comfortable working in a kitchen, • Is willing to learn and work every station, • Enjoys being in the middle of a busy service, • Is available and willing to work evenings and weekends, • Thinks about speed, prep, deployment, labour, waste and consistency, • Can lead and develop both kitchen and FOH teams, • Understands the commercial side of running a restaurant, • Takes initiative and solves problems, • Doesn't believe any job in the restaurant is beneath the GM Ivan Ramen still has the pace and personality of an independent business. We're continuing to develop how we operate, so you'll need to be comfortable taking ownership rather than expecting a corporate playbook for every situation. Why Ivan Ramen? This is an opportunity to take real ownership of a restaurant and have a meaningful influence on how it develops. You'll be joining a business that's becoming faster, simpler and more operationally focused, without losing the food and personality at the heart of Ivan Ramen. We're looking for someone who gets satisfaction from making the operation work better — developing people, improving systems, controlling the numbers and getting into the kitchen to deliver great food. If that sounds like the kind of GM you are, we'd love to hear from you.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Pests R Us Ltd is a growing pest control company providing professional pest management services to domestic, commercial and public-sector clients across London and the surrounding areas. We are looking for a reliable, hardworking and customer-focused Pest Control Technician to join our team. This is a practical and varied role. No two days are the same, and you will visit a range of properties, identify pest problems, carry out treatments and provide customers with professional advice to prevent problems from returning. The ideal candidate will be someone who enjoys working independently, solving problems and dealing with customers professionally. Key Responsibilities • Attend scheduled domestic and commercial pest control appointments., • Investigate pest activity and identify the cause and extent of infestations., • Identify common pests including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, flies and other nuisance pests., • Carry out pest control treatments safely and effectively using approved methods and products., • Set, inspect and maintain traps, bait stations and monitoring equipment., • Carry out follow-up visits and assess the effectiveness of treatments., • Identify potential pest entry points, harbourage areas and contributing factors., • Provide customers with clear advice and recommendations to prevent future infestations., • Complete treatment reports, photographs and job records accurately., • Communicate with the office regarding completed jobs, follow-up requirements and customer issues., • Maintain pest control equipment, PPE and company vehicles in a clean and professional condition., • Follow all company health & safety, COSHH and pest-control procedures., • Maintain a professional appearance and attitude when representing Pests R Us., • Build positive relationships with customers and site managers., • Identify opportunities for additional pest-control, proofing or preventative work where appropriate. Types of Properties You may work across a wide variety of environments, including: • Restaurants and food businesses, • Schools and nurseries, • Offices, • Residential properties, • Hotels and accommodation, • Property-management sites, • Shops and commercial premises, • Warehouses, • Construction sites, • Public-sector buildings, • Communal areas and external grounds Skills & Experience Essential: • Reliable and punctual., • Professional attitude and good work ethic., • Good communication and customer-service skills., • Practical and confident approach to problem-solving., • Ability to work independently and manage a daily schedule., • Good attention to detail., • Comfortable working in different environments and weather conditions., • Physically capable of carrying equipment, climbing stairs and working in confined or awkward areas., • Basic smartphone skills for completing job reports and uploading photographs., • Appropriate driving/riding entitlement for the vehicle being used. Desirable: • Previous pest control experience., • BPCA or RSPH pest-control qualification., • Commercial pest-control experience., • Knowledge of COSHH and safe pesticide use., • Experience with digital job-management or CRM systems., • Experience in proofing, bird control or other property maintenance work. Driving & Motorcycle Licence Because the role involves travelling between customer sites, applicants must have a suitable means of travelling to work locations. A full UK driving licence is preferred. Applicants who use a motorcycle or scooter are also welcome. A valid CBT with the appropriate motorcycle entitlement or a full motorcycle licence is acceptable where applicable. Any motorcycle/scooter used for work must have appropriate business-use insurance and comply with all legal requirements. Personal Qualities The successful candidate will be: • Reliable and trustworthy, • Hardworking and motivated, • Friendly and approachable, • Professional when dealing with customers, • Practical and good at solving problems, • Comfortable working alone, • Organised and able to manage their time, • Willing to learn new skills, • Confident using technology, • Presentable and respectful of customers’ homes and businesses Training & Development Previous pest-control experience is beneficial but not essential for the right candidate. Training can be provided to the successful applicant, including company procedures, pest identification, treatment methods, health and safety and customer service. There will also be opportunities to develop additional skills in areas such as: • Rodent control, • Insect control, • Bed bug treatment, • Bird control, • Pest-proofing, • Bird-proofing installations, • Commercial pest management, • Rope-access/property maintenance work What We Offer • Competitive salary/rates of pay., • Full training and ongoing development., • Company equipment and PPE., • Company vehicle where applicable., • Varied domestic and commercial work., • Regular work with established customers., • Opportunity to earn additional income through performance and additional work., • Career progression within a growing company., • Opportunity to develop specialist pest-control and property-maintenance skills., • Support from an experienced management team. Progression As Pests R Us continues to grow, there will be opportunities for the right person to take on additional responsibility. Potential progression could include: Pest Control Technician → Senior Technician → Team Leader → Operations/Field Supervisor There may also be opportunities to specialise in commercial pest management, bird control, proofing and property maintenance. The Ideal Candidate We are looking for someone who doesn’t simply want to turn up, complete a job and leave. The ideal candidate will take pride in their work, care about the customer experience and want to develop their skills as the company grows. If you are practical, reliable, motivated and enjoy solving problems, we would like to hear from you. Apply now to join Pests R Us Ltd and become part of a growing professional pest-control team.

Osteria Teatro is a new Italian bar and restaurant offering food, cocktails and private events. We are looking for an experienced, hands-on Assistant Manager to help lead the venue and support its continued growth. You will work closely with the owner and take responsibility for leading shifts independently, maintaining high standards and ensuring every service runs smoothly. You will be visible on the floor, support the bar and coordinate closely with the kitchen, while helping to create a welcoming experience that brings guests back. Responsibilities • Lead busy services while working actively on the floor and supporting the bar., • Open and close the venue, brief the team and ensure the restaurant is ready for service., • Take responsibility for guest experience, resolve issues professionally and build relationships with regulars., • Coordinate the floor, bar and kitchen to maintain an efficient service., • Support rotas, stock control, ordering, cash reconciliation and team training., • Maintain high standards of cleanliness, presentation and food and drink service., • Help convert enquiries into bookings and deliver well-organised private events., • Identify and implement practical ideas to improve bookings, repeat visits and sales., • Use quieter periods productively to train the team, improve the venue and follow up on opportunities. About you • Experience as an Assistant Manager, Duty Manager or strong Supervisor in a similar bar or restaurant., • A track record of leading shifts independently., • Confident table-service skills and a good understanding of bar operations., • A professional, reliable approach and the ability to lead by example., • Commercial awareness, including staffing costs, stock waste and the connection between service and sales., • Initiative, sound judgement and a willingness to take responsibility., • Availability to work evenings and weekends. This role would suit someone who enjoys combining hospitality with management, values meaningful responsibility and is excited to help a growing venue succeed. How to apply Please send your CV and briefly answer the following questions: 1. Which comparable venue have you worked in, and what were you personally responsible for?, 2. Tell us about a shift you ran without the owner or General Manager present., 3. Give one example of an improvement you made to service, sales, bookings, costs or team performance, and describe the result.

Our Head Chef has been running the show for 14 years here at Mamuśka! and we are looking for someone to be his 'right hand' at our beautiful Southbank Waterloo location when he is off duty or working on the expansion. This is a hands-on role and you will be performing chef duties, while taking responsibility for the management of various team members and functions. We are positioned for further growth in 2025 and our very strong kitchen team know their jobs and have a great team spirit. The missing link is someone who can provide consistency and continuity for the day to day operation when the Head Chef is off-site. The management duties include production planning, scheduling, shift supervision, ordering, event planning and more. We are looking for a chef with strong technical skills and who wants to continue to learn how to run a large kitchen in a popular venue, including the man-management skills that come with that. We look forward to hearing from candidates with ambition and a great attitude to match!

GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Canary Wharf Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

Event Chef / Cook Required Company: Island Stove Event's & Catering Location: Outdoor & High-Volume Event Catering About Us Island Stove is a high-volume event and catering operator specializing in vibrant West African cuisine. We are currently seeking an experienced and dependable Chef / Cook to join our dynamic kitchen team. Role Overview In this role, you will play a key part in food preparation and live service, ensuring all dishes meet our exceptional standards of taste, quality, and presentation in a fast-paced environment. Key Responsibilities • Culinary Execution: Prepare and cook core menu offerings to standard, including West African specialties (Jollof rice, Fried rice, Suya, grilled meats), alongside fried chicken, chips, sides (plantain, coleslaw), and signature sauces., • Service Efficiency: Maintain fast, consistent production during peak service periods while managing stock, food prep, and closing station clean-downs., • Quality & Portion Control: Ensure consistent food presentation, taste profiles, and adherence to portion guidelines., • Food Safety & Hygiene: Strictly uphold HACCP standards, allergen management procedures, and temperature monitoring (cooking and hot-holding)., • Workplace Standards: Maintain a clean, safe, and organized workstation at all times., • Team Collaboration: Communicate effectively with both kitchen staff and front-of-house personnel to streamline service operations. Requirements & Experience • Proven experience in a commercial kitchen, high-volume event, festival, or catering environment., • Demonstrated ability to maintain quality and composure under high-pressure, fast-paced conditions., • Strong knowledge of West African cuisine (preferred, but not required)., • Robust understanding of food safety standards, hygienic preparation practices, and safe food handling., • Excellent punctuality, work ethic, and communication skills., • Physical stamina to stand for extended periods in an outdoor catering setup.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for enthusiastic, customer-focused Retail team members to support the Concession Manager in delivering an outstanding customer experience while maintaining the highest standards of presentation, service and operational excellence. Key Responsibilities • Deliver exceptional customer service, creating a warm and memorable shopping experience., • Share your knowledge of our handcrafted chocolates, helping customers choose products and gifts with confidence., • Support the Line Manager with the day-to-day tasks, • Handle customer enquiries, feedback and any concerns professionally and efficiently., • Ensure the area is beautifully presented at all times, maintaining high visual merchandising standards., • Monitor stock levels, replenish displays and assist with stock deliveries and inventory counts., • Operate the till and process transactions accurately using the POS system., • Ensure company policies, food safety standards and Selfridges operating procedures are followed at all times., • Assist with opening and closing procedures and maintain a clean, organised and welcoming concession. Requirements • Previous experience in premium retail, hospitality or food retail., • Excellent communication and interpersonal skills., • A genuine passion for premium food, gifting and delivering exceptional customer experiences., • Positive, proactive and reliable, with excellent attention to detail., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Generous staff discount on Chococo products., • The opportunity to be part of our exciting launch within one of the UK's most prestigious department stores., • Comprehensive training and ongoing development., • A supportive, passionate team dedicated to delivering an exceptional customer experience. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

Sous Chef – Full-Time La Mia Mamma – Notting Hill (W11 2ES), Chelsea (SW3 5EL & SW10 9HY), Battersea (SW11 1NP) La Mia Mamma is more than just a restaurant – it’s an authentic culinary journey that celebrates the rich and diverse flavours of Italy’s regions. Each of our restaurants offers a rotating menu curated and cooked by real Italian mammas flown in from across Italy, bringing regional dishes to life in the heart of London. We are currently looking for a passionate and experienced Sous Chef to join one of our vibrant and growing teams. If you have a strong background in regional Italian cuisine, thrive in a fast-paced environment, and enjoy leading a kitchen team, we’d love to hear from you. What We’re Looking For: • Proven experience as a Sous Chef in high-volume, quality-driven kitchens, • Solid knowledge of Italian regional cuisine, • Ability to follow and replicate authentic recipes and specifications, • Strong leadership and communication skills, • High standards of cleanliness, organisation, and consistency, • Right to work in the UK (essential) Key Responsibilities: • Support and lead the kitchen team to deliver consistent, high-quality dishes, • Follow La Mia Mamma’s recipes, portioning, and presentation guidelines, • Maintain a clean and safe kitchen in line with hygiene regulations, • Manage daily kitchen operations and assist the Head Chef in team supervision, • Oversee deliveries, stock rotation, and portion control, • Contribute to training and mentoring junior chefs, • Ensure all cleaning schedules and maintenance routines are carried out What We Offer: • £40,000 – £43,000 per year (including service charge), • A supportive, people-focused team with real growth opportunities, • The chance to work in a truly unique Italian concept, • Access to authentic Italian products and menus that change regionally, • A dynamic environment where food, culture, and family come together If you are ready to take the next step in your career with a restaurant that values tradition, quality, and genuine passion for Italian food – apply now!

Bar Manager – Mimosa, 64 Clapham High Street, London SW4 7UL We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management • Recruit, hire, and train bar staff, • Create and manage staff schedules to ensure adequate coverage, • Conduct performance evaluations and provide constructive feedback, • Foster a positive, collaborative team environment Customer Service • Ensure a consistently high standard of customer satisfaction, • Promptly and professionally address customer complaints and inquiries, • Implement and train staff on customer service protocols and standards Operational Oversight • Oversee day-to-day operations, including menu planning and inventory management, • Ensure compliance with health and safety regulations and company policies, • Monitor product quality and presentation standards Financial Management • Prepare and manage the bar's budget, including revenue and expenses, • Analyse financial reports and implement strategies to boost profitability, • Manage payroll and maintain accurate bookkeeping Marketing & Promotion • Develop and implement marketing strategies to attract new customers and build the venue's profile, • Plan and coordinate promotional events and special offerings Vendor Management • Build and maintain strong relationships with suppliers, • Negotiate contracts to secure the best pricing on goods and services Compliance & Reporting • Maintain accurate records and report on performance to senior management, • Ensure full compliance with local and national laws on food/drink service and employment Strategic Planning • Work with senior management to develop long-term goals and growth strategies, • Stay current on industry trends and the competitive landscape Requirements • Level 3 Health & Safety First Aid Certificate (essential), • Proven experience in bar or hospitality management, • Strong leadership, financial, and organisational skills

Head Chef — The Owl, Loughton - Owned by Punch Taverns and Managed by CDZ Inns Lippitts Hill, Waltham Abbey, Loughton IG10 4AL | £16.50 per hour | 37.5–40 hours per week Start date: Between 14th September and 12th October 2026 (subject to minor changes) — The Owl is currently closed for a major refurbishment and is due to reopen to the public on 27 October 2026. The Owl, a soon-to-be newly refurbished pub on the edge of Epping Forest, is looking for an experienced and energetic Head Chef to lead our kitchen and oversee all kitchen operations. We require someone with a genuine passion for good food, strong leadership skills, and a background in hospitality — able to inspire your team, uphold food safety standards, and keep a busy kitchen running to a high standard while delighting our guests. You'll play a key role in maintaining The Owl's long-built reputation for excellent food and service. Initial three-month live-in accommodation may be available, subject to additional space being created due to refurbishment plans and satisfactory checks. What you'll do • Lead and supervise the kitchen team — chefs, cooks, food prep staff and porters — fostering a collaborative, enjoyable and motivated environment, • Cook to menu specification and oversee food offering production, ensuring quality, presentation, and consistency, • Manage daily kitchen operations, including stock, ordering, cleanliness, and compliance with health and food safety regulations, • Possibility of developing and contributing to menu specials, reflecting current culinary trends, seasonal ingredients, and guest preferences at a later date., • Train staff in food safety procedures, cooking techniques, and service standards, • Monitor food preparation processes to optimise efficiency and minimise waste, • Coordinate with front-of-house teams to ensure seamless service during busy periods What we're looking for • Proven experience as a chef in a hospitality or restaurant kitchen, ideally with supervisory experience, • Strong culinary skills across food preparation, cooking technique, and kitchen operations, • Sound knowledge of food safety regulations and best practice thereof, • A leader who can motivate and manage a team effectively, including under pressure, • Excellent communication skills with kitchen staff, front-of-house, and guests alike, • Strong organisational skills across inventory management, scheduling, and daily workflows and a quick learner for non-food processes., • A proactive, hands-on approach and genuine passion for delivering exceptional food experiences This is a great opportunity to take ownership of a kitchen with a strong local reputation, lead a motivated team, and play a key part in relaunching and creating a new chapter of your own as The Owl reopens to the public.

General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

ROLE PURPOSE Responsible for managing the daily operations of our Pizzeria, including recruitment, development and performance management of the team. In addition, oversee the inventory and ordering of food and supplies, act to maximise profits and minimise losses. Always ensure that guests are satisfied with their dining experience and service failure are dealt with professionalism. REPORTS TO: General Manager KEY ACCOUNTABILITIES · Support the General Manager to oversee and manage all areas of the Pizzeria · Maintains positive working relationship with all employees to foster and promote a cooperative and harmonious working climate · Act to improve employee’s morale, productivity, efficiency and effectiveness · Motivate employees to work as a team to ensure that food and service meet appropriate standards · Coordinate multiple tasks such as food & beverage and labour cost while maintaining required standards of operation in all daily activities · Provide direction to employees regarding operations, policies and procedures · Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews · Maintain accurate staffing levels at all the time by preparing and adjusting the weekly schedule in line with business’ needs · Investigate and resolve complaints concerning food quality and service · Ensure a safe environment for everyone to reduce the risk of injury/accidents and complete accident reports promptly · Ensure that proper security procedures are in place to protect employees, guests and company assets. · Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. · Ensure compliance with operational standards, company policies and relevant legislations · Ensure security, cash handling and stock control procedures are followed at all time · Monitor stock level to minimise wastage and overordering and place stock orders as necessary · Complete regular stock count in line with company requirements and proactively investigate variances · Support the General Manager in recruitment, training and retention of new and existing team members · Complete daily/weekly paperwork accurately and according to company’s standards · Act to maximise restaurant sales by ensuring high standards of customer service and products are in place at all time Act to minimise wastage of resources and any other controllable losses

Hi we are 081 ! Head Chef Pizzaiolo Location : Peckham Salary: £45K per year + Performance Bonus We are looking for an experienced and passionate Head Chef Pizzaiolo to lead our kitchen team and deliver exceptional authentic pizza and Italian cuisine. Key Responsibilities • Oversee all kitchen operations and ensure the highest food quality standards., • Prepare and supervise the production of authentic pizzas using traditional techniques., • Manage kitchen staff, training, scheduling, and performance., • Control food costs, stock management, and supplier relationships., • Ensure compliance with food hygiene, health, and safety regulations., • Develop new menu items and contribute to the continuous improvement of our food offering. Requirements • Proven experience as a Head Chef, Pizza Chef, or Senior Pizzaiolo in a high-volume restaurant., • Strong leadership and team management skills., • Excellent knowledge of dough fermentation, pizza preparation, and Italian cuisine., • Ability to work under pressure while maintaining high standards., • Good communication skills and a positive attitude., • Food Hygiene certification is preferred. What We Offer • Competitive salary of £45,000–£50,000 per year., • Attractive performance-based bonus scheme., • Career development and growth opportunities., • Supportive and professional working environment., • Staff meals and additional company benefits. If you are a dedicated professional with a passion for pizza and leadership, we would love to hear from you. Apply today by sending your CV and a brief introduction

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.