Head of customer service jobs in Bedford - Page 8Crear alertas

Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term rewarding recruitment decisions.

The Head of Customer Operations will:. Lead and inspire a team of managers and service professionals to deliver outstanding results. This is a senior leadership role where you'll shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and system

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. Head of Customer Experience and Operations (0004-26) - Derby, DE

Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term rewarding recruitment decisions.

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. This position offers a full-time employment opportunity at a mid-senior level. The ideal candidate should have experience in managing large-scale operational

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. Leading service change, including scaling, refocusing, or retiring services, making hard prioritisation decisions across multiple services. The role will line‑manage on

As the Head of Customer Value Management, you will be responsible for leading the development of the Nest’s Customer Value Management (uss) strategy and capabilities across Member and non-account managed B2B customers, encouraging them to stay and do more with Nest. Extensive previous experience i

Your mission: deliver exceptional customer outcomes through flawless onboarding, proactive engagement, and seamless transition into service operations. Define and embed the Customer Success vision, creating a culture of value and advocacy. From the rollout of new technologies and managing complex le

As the Head of Technical Operations, you will lead PDS’s efforts in supporting the implementation and delivery of the National Policing Digital Strategy, providing crucial service in managing the 24x7 technical delivery of live mission critical national Policing systems. Ensuring adoption of indus

This role requires a seasoned leader with over 10 years in SaaS customer-facing roles and at least 8 years of management experience. A leading technology company in the UK seeks a Lead, Enterprise Project Management to manage a team responsible for onboarding enterprise customers. You'll inspire you

Head of Service OperationsHead of Service OperationsAbout the RoleWe are looking for a highly experienced Head of Service Operations to lead and develop our Industrial Door Service Operations function. Service Growth & Commercial Performance* Deliver the Service Operations business plan to a

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Head of IT Service Delivery – London – Permanent – Competitive Salary.

A leading Facilities Management company is recruiting a Head of Customer Relations to drive customer growth and engagement strategies. The successful candidate will have a proven track record in customer relationship management and business development, and will be instrumental in positioning BAM FM

A leading law firm in London is seeking a Head of IT Service Delivery. This full-time role offers a competitive salary and is pivotal for enhancing IT service excellence. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service deliv

Understanding our primary partners (installation businesses) and customers (homeowners and landlords) and delivering a comprehensive offering that supports them. Just as important will be acting as a critical feedback loop on our platform offer, helping to inform and develop new features and service

Reporting directly to the Director of Customer Excellence and working closely with NGED’s President’s office and Operational Directors, you’ll be the voice and leader of Customer Experience for the entire NGED business. We’re offering an exceptional opportunity for a dynamic Head of Customer

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

The Head of Service Management is responsible for leading the strategic direction, development, and delivery of IT service management (ITSM) capabilities and tooling across the organisation. Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Support sales with service insights and onboarding/offboarding processes that enhance customer val

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. Flexible working arrangements alongside a Stratford head office base.

Underpin the delivery and iteration of services with effective UCD services ensuring that performance data and user research drives the delivery and improvement of individual services and increases the quality of management information throughout the organisation. It is also the head of profession f

This position offers the opportunity to lead a legal services department and contribute to patient care. The ideal candidate will have a relevant law degree and at least 3 years of experience in health law or litigation.

A leading pharmaceutical solutions provider in the UK is seeking a Head of Customer Care to lead the strategy and delivery of customer care services. This full-time position offers a salary of up to £75,000 based on experience, along with competitive benefits including gym memberships and 33 days o

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

A UK government agency is seeking a Head of Taxonomy to develop and manage taxonomies across the Migration and Borders system. This strategic role involves engaging with stakeholders, addressing data management challenges, and shaping a taxonomy service to enhance data-driven decision-making. This i

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. The

We are recruiting for the Head of Taxonomy for Migration and Borders (M&B) in the Data Excellence Capability (DEC), as part of the M&B System Leadership Directorate. You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, developing taxonomies and establ

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

A leading infrastructure project provider in the UK is looking for a Head of Contractual Assurance Delivery for a fixed-term contract of 9 months. The role requires strong experience in regulated environments, a deep understanding of RAB funding, and the ability to develop assurance frameworks.

The primary purpose of this role is to manage and develop our client’s Domestic & Commercial Waste Collection Services and Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces and general grounds maintenance, within budgets and ensuring that agreed stan

The Customer Relations Team and the QA Teams are at the heart of not only identifying and responding to feedback, but driving the business forward to offer superb service in everything that we do. Support the Head of Governance and Controls on execution of the overall G&C Strategy and annual plans,

As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a critical role in shaping global strategy and execution—helping drive alignment, innovation, and impact across the full marketing portfolio. The Head of Co

We are looking for a Head of Customer Success to lead the next phase of Customer Success at Leadoo. Leadoo is part of the SALESmanago Group, one of Europe’s fastest-growing Customer Engagement and Marketing Automation companies, with over 2,500 customers across 50 countries and ~€35m ARR. This i

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. Lead the visitor experience, empowering staff to deliver exceptional standards of customer service to all visitors, including front‑of‑house, backstage,

A governmental agency is seeking a Head of User Centered Design to lead the UCD function and inspire a team across various service areas. You'll be responsible for enhancing service delivery capabilities while fostering a culture of innovation and user-centered practices. This role offers the opport

This strategic role involves leading a team of Customer Success Managers, driving customer engagement, and ensuring clients realize the full value of the product suite. A leading fintech company in Greater London is hiring a Head of Customer Success. The role offers competitive compensation and an a

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. Maintain a highly visible profile, advocatin

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As a head of area operations, you work with a chief crown pr

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing th

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or division. You work to ensure continuous p

Proven experience working as a Head of Service within Children's Safeguarding. Head Of Service - Safeguarding and Care Planning. Promote the Council's values and behaviours in all aspects of service delivery.

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer