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Field Service Engineer - Woodworking Machinery \n Advanced Machinery Services Ltd \n Location: Field-based across Southern England - ideally Oxford or Reading region. \n HeadOffice: Skeffington, LE7 9YE Salary: £33,000-£35,000 DOE, plus overtime, commission and benefits. (OTE £40,000-£48,000) Hours: Full time, 40 hours per week \n Are you an experienced Field Service Engineer with strong electrical and mechanical skills? Join a respected, growing business and work with leading woodworking machinery brands across a varied customer base. \n You’ll enjoy plenty of autonomy while receiving excellent technical support from a knowledgeable team committed to delivering first-class customer service. \n Advanced Machinery Services Ltd (AMS) is looking for a Field Service Engineer to service, repair, maintain and install specialist woodworking machinery at customer sites across Southern England and occasionally further afield. \n What’s in it for you? \n\n • £33,000-£35,000 salary, depending on experience\n, • Overtime paid at time and a half\n, • Commission on Machine Sales\n, • Company vehicle and mobile phone\n, • Travel, accommodation and work-related expenses covered\n, • 28 days’ holiday including Bank Holidays, increasing to 29 days after five years\n, • Excellent training, development and internal support\n, • Opportunities to progress into the Sales or Installation teams\n, • Work with leading brands, including Leadermac\n\n About AMS \n AMS specialises in the supply, installation and maintenance of woodworking machinery from brands including SCM, Homag, Robland, Weinig and Striebig. \n Our customers range from small workshops to major UK manufacturing facilities, so no two days are the same. We also sell, service and support Wadkin, Wadkin Bursgreen, Doucet, Bala and Stenner machinery and are the main UK and Ireland dealer for Leadermac. \n With a superb industry reputation, AMS is a secure, forward-thinking business offering a friendly and professional working environment. \n The role \n Working as part of our experienced Field Service Team, you will: \n\n • Diagnose electrical and mechanical breakdowns and faults\n, • Service, repair and install specialist machinery\n, • Fit replacement parts and test equipment\n, • Complete planned preventative maintenance\n, • Respond to emergency call-outs and unplanned repairs\n, • Liaise with the Service Department at head office\n, • Complete all required paperwork promptly\n, • Maintain excellent workmanship and safety standards\n, • Support our head-office workshop engineers when required\n\n The position involves regular travel and occasional overnight stays. All associated costs are covered by AMS. \n About you \n You will need: \n\n • Proven Field Service, Mechanical or Electrical/Mechanical Engineering experience\n, • Strong electrical and mechanical skills\n, • Competent electronic fault-finding ability\n, • Excellent communication and problem-solving skills\n, • A full UK driving licence\n, • Flexibility to travel and occasionally stay away\n\n Experience with industrial or woodworking machinery would be advantageous. Ideally, you will live in the Oxford or Reading region. \n Apply today \n If you have the required Field Service Engineering experience and want to develop your career with a growing machinery specialist, click Apply today. \n Applicants must be eligible to work in the UK and hold a valid UK driving licence. \n Other suitable skills and experience include. Woodworking Machinery Service Engineer, Field Service Engineer – Industrial Machinery, Field Service Engineer – Woodworking Equipment, Electromechanical Field Service Engineer, Electrical and Mechanical Field Service Engineer.

Blinds and Curtains Installer - £45,000 + £50,000earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself – All the benefits of running your own local business without the worries: • We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals., • Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment., • Run your business from home., • Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: • Be personable, approachable and confident when meeting new people, • Have a vehicle and valid UK driving licence, • be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: • Full Tool kit, including everything you need to measure and fit successfully., • Samsung tablet – allowing you to process orders and manage your business., • Branded Hillarys work wear., • Personalised business cards and leaflets for the lifetime of your business., • A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available. JBRP1_UKTJ

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

An opportunity for you to develop and implement the procurement strategies for our Direct and Indirect spend, owning and running multiple tenders from end to end. Note: this is a hybrid role, with 1-2 days a week working in our Head Office in Abingdon, Oxon. As we have grown from 100 to 700 employees and expanded our network footprint over the past 9 years, our direct and indirect spend has increased and our supplier list has expanded. As we mature and evolve, this role will help rationalise and ensure a strategic supplier list moving forward. You will work with the business to help support and take us from where we are now to a preferred, cost-effective and value add supplier list that is fit for purpose and takes driving ESG / sustainability into account. The role will involve working with the business to understand procurement needs, market analysis, running tenders and negotiating contracts. With a strong focus on improving performance management (implementing frameworks) and identifying key partners to ensure excellent and beneficial supplier relationship management. The mentoring and development of a team member is a key element of the role therefore you will also be looking for and ready to step up or bring previous management experience. We would love to hear about your previous procurement and category management experience, where you have owned and managed tenders end to end and driven savings, ideally collaborating with a variety of departments, such as HR, Marketing, Facilities, Operations, Customer, Sales, etc. You will likely be fully CIPS qualified or at least studying to Level 4. An understanding of materials and suppliers in the Telco / Fibre industry would be advantageous, but this is a generalist role where a “can do” attitude trumps previous sector experience and knowledge. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Contracts Manager - Commercial Cleaning & FM Services Didcot, Swindon and Surrounding areas Basic salary circa £28k Company vehicle/mileage allowance, commission opportunities, on target revenue bonus circa £2k. Hours: 37.5 hours per week at times required to service customer sites Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to an Operations Managers, you will be responsible for the site management and smooth running of around 30–40 customer sites in and around the Didcot, Swindon and surrounding areas. This will involve the ongoing management of approximately 40-60 part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service. What You’ll Be Doing • Performing regular site audits with customers, • Maintaining regular customer contact and ensuring continuous customer satisfaction, • Ensuring highest standards of cleanliness are maintained at all customer sites, • Recruitment and management of cleaning staff, • Ensuring health and safety standards are maintained at all times, • Maintaining regular contact with site teams to ensure awareness of site-specific requirements, • Planning, facilitating and monitoring ongoing training for site operatives, • Providing feedback on performance and to take responsibility for managing issues that may arise, • Ensuring sufficient amounts of cleaning equipment, materials and consumables on site, • Ensuring customer sites are fully manned including absence and holiday cover, • Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks, • Carrying out any other duties that are required as directed by the Operations Manager, • Attending regular meetings with the Operations Manager and Operations Director at their head office About You • Someone who has a "hands-on" attitude and has a balance of personnel management skills and business sense, in order to ensure operational success Pro-active, logical and forward thinking • Flexible on working times, • Knowledgeable of the cleaning industry, • Someone with a strong desire to succeed and promote a high level of customer service, • Self-motivated, • Someone with excellent communication skills, • Able to take full responsibility for tasks, • Someone who manages teams in a supportive manner, • Have experience in the cleaning sector (essential), • Have experience of managing a team, • A valid UK driver’s license, satisfactory references and right to work in the UK Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

We are seeking an experienced leader to drive the evolution of Gigaclear's commercial strategy. This role will focus on building new segmented go-to-market approaches, the supporting pricing architecture, and the development of new revenue streams, working across B2B and B2C markets. You will own the execution of new commercial initiatives, the BAU management of existing products / propositions and the creation of a scalable commercial data architecture to improve commercial & marketing decision making. This is a high impact role and comes at a critical junction in Gigaclear's growth story. The position offers the opportunity to shape the company's commercial strategy and lay the foundations for long-term value creation. Note: this is a hybrid role, so you will need to be comfortable commuting to our Head Office in Abingdon, Oxon, circa 3 days per week. Key Responsibilities Product Proposition & Pricing: Lead product proposition development, pricing strategies, and product innovation to meet market demands and align with customer expectations. Implement geographic / UPRN level pricing to enable the business to protect value and compete more efficiently. Segmentation Strategy: Design and define a segmented commercial model and develop pricing architecture across acquisition, in-life, and out-of contract journeys. Identify and quantify ARPU optimisation opportunities by segment, deliver the plan to unlock benefit. Portfolio & Proposition Strategy: Review and optimise the current portfolio and proposition structure across B2C and B2B. Define a clear future architecture (including speed tiers, bundling & lifecycle pricing) to fit with the segmentation strategy and provide strategic direction to inform the product roadmap (B2B & B2C). Develop New Revenue Streams: Identify and prioritise new revenue opportunities across B2C and B2B markets (e.g. VAS, VoIP, TV/Content, Off-Net, MVNO, Satellite). Build the commercial business cases, go-to-market strategy and oversee implementation working with our CTIO teams. Commercial Data & Decisioning: Define requirements for commercial data architecture to support proposition, pricing, and lifecycle decisioning. Work with the Insight & Intelligence team to shape the implementation of a Snowflake based data environment to support a segmented go-to-market strategy. Enable robust cohort analysis across ARPU, churn, CLV and acquisition performance and establish reporting dashboards and frameworks to enable commercial decision making. Gigaclear is a leading provider of ultrafast full fibre broadband to rural communities across the UK. With a rapidly expanding footprint and a strong customer base, the business is now entering its next phase of growth - focused on driving penetration, improving ARPU and delivering best-in-class customer experience. As the market evolves, with increasing levels of network overbuild and competition, Gigaclear is focused on developing a more sophisticated, data-led commercial approach to pricing, propositions, and customer lifecycle management. Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK. Offering customers a truly world class product, we are developing our fibre-to-the-premises broadband (FTTP / FTTH) infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

The Credit Control Team look after all aspects of Debt Collections for our live & terminated customers. The team are responsible for collecting any missed payments and customer debt, resolving any customer issues regarding their Billing Account and when necessary, liaise with other departments to provide good customer care. You will play a key role in ensuring that we minimize customer debt and reduce any bad debt. You will communicate regularly with our customers by telephone, email and in writing, responding to their queries in accordance with our Terms & Conditions, both for business and residential customers. Note: this is a hybid role with 3 days per week based in our Abingdon Head Office. Please only apply if you are comfortable with this work pattern or are relocating to the area (please do mention in CV if that is the case). Key Accountability & Responsibilities Proactively follow up on overdue accounts via telephone and email. Process card payments. Maintain accurate records of communication. Request write offs and refunds as required. Promote direct debit sign-ups. Agree and maintain payment plans and promises to pay. Meet and exceed collection targets and performance KPIs. Liaising with external debt collection agency where necessary. Suspension of service for non-paying customers. Liaise with key business stake holders to resolve any issues and customer queries in a timely and effective manner. Any ad hoc duties as required. Knowledge & Skills Previous experience in a credit control or accounts receivable role. Strong communication skills, both verbal and written. Ability to manage a high volume of accounts with precision and accuracy. Proficient Excel ability (Basic to intermediate level) Logical, numerate, detailed and analytical Excellent time management, telephone manners and communication skills Team orientated with an ability to multitask and prioritise a varied and demanding workload. A pro-active and customer focussed attitude. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Head of Customer Experience – Telco – Key Responsibilities: - Control and improve standards and practices across the entire customer service delivery lifecycle- Improve inefficiencies and enhance the way services are delivered across multiple locations- Assist in the design and integration of se

Head of Sales & Customer Service. You will lead the Sales and Customer Service teams, drive commercial performance, strengthen customer relationships, and ensure Glanmore Foods consistently delivers an exceptional customer experience. Head Of Sales & Customer Service - Dublin.

We’re building a team that reflects the diversity of the people who’ll benefit from our work. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. You will franchise our delivery model int

Working closely with Sales, Product, Implementation and Support, you'll own customer retention, customer health and long-term value creation while acting as the executive voice of the customer across the business — setting the standard for what an exceptional Aveni customer experience feels like,

Your role as Head of Service – Adult Mental Health Lead the strategic development and oversight of specialist Adult Social Care services, including learning disability and mental health pathways. Head of Service – Adult Mental Health & LD 6-month interim assignment West Midlands (Hyb

The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Global Director of Infrastructure & Service Operations. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving opera

Key Responsibilities of a Head of Service Sales:. Requirements of a Head of Service Sales:. Support the continued development of the service sales team and wider commercial strategy.

CI&E sits within the UK CMB Customer Team and is organised into three mutually reinforcing pillars, Customer Intelligence, Customer Action and Customer Centricity, to ensure customer performance is visible, understood and acted on at every level, and that UK CMB consistently closes the loop so custo

Acting as the voice of the customer within Operations, the role is accountable for embedding customer needs, Trustee expectations and BPA service commitments into operational delivery, proposition design, member communications, digital services and third-party oversight. Significant leadership exper

Head of Infrastructure & Service Management £100,000 - £120,000 + Car Allowance + Bonus North West/Hybrid An opportunity has arisen for an experienced infrastructure leader to take ownership of a complex enterprise technology estate during a period of transformation and growth. Manage third-party

Softwire, a London-based technology consultancy, is seeking a Head of Infrastructure, Security & Service Desk to lead a dedicated team of engineers, overseeing service desk and infrastructure functions. The role emphasizes strong leadership, strategic planning, and stakeholder communication, with a

UGP is seeking a Head of Customer Operations to provide senior departmental leadership across Customer Services, Change of Tenancy, Collections and Complaints, and to own the end-to-end customer journey across these functions. Own the end-to-end customer journey across Customer Services, Change of T

The London Ambulance Service NHS Trust is seeking a Head of Architecture to lead the Digital Architecture Department, defining and governing digital and data service designs, standards and roadmaps aligned with the Trust’s strategy and long-term plan. The role focuses on standardising products and

GeoPura is seeking a Head of Service Delivery to build and lead a team delivering our zero-emissions power solutions at scale. You will oversee all HPU installations for major customers, coordinating deployment, deliveries, and on-site activities to meet tight deadlines. The role requires extensive

Close Brothers in London is seeking a senior Compliance Monitoring professional to lead second-line oversight of customer remediation programmes and enterprise-wide issue remediation. You will drive governance, assess customer impact and redress, and collaborate with stakeholders to protect customer

Astutis, part of Wilmington plc, seeks a Head of Training and Service Delivery to act as the senior technical authority on HSE expertise and accreditation across learning products and assessments.

MARMON LIFT RECRUITMENT LTD is seeking a Head of Service Sales in London with hybrid working. You will lead the service sales strategy for passenger lift maintenance and grow the pipeline of contracts. The role targets over £1 million in additional annual revenue, requires senior stakeholder engage

Cafcass is seeking a Head of Practice to lead the National Improvement Service, driving quality assurance and learning across England. As a senior leader, you will guide performance, oversee case management system improvements, and coordinate with operational service areas.

Healix Health is seeking an experienced Head of Customer Experience to lead customer excellence initiatives across the business, driving service quality, advocacy and continuous improvement. You'll oversee Quality Assurance, Training, Complaints and CI, using insights and performance data to shape t

PIE Recruitment is sourcing a Head of Customer Success for a SaaS HealthTech client with NHS alignment. Based in London, the role offers 2-3 days a week in-office with genuine flexibility and a strong focus on strategic leadership and revenue-driven CS. You will lead a senior CS team responsible for

Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success acro

Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consistently high standards of operational services and exceptional user experience across Service Desk, Infrastructure and Platform and Visitor Technology Ser

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. As Head of Software Engineering for our Personalisation and Post-Purchase domain, you'll lead the teams building experiences that make shopping with M&S feel more r

The Head of Enterprise Service Platforms & Transformation is defining and delivering the enterprise service management and intelligent operations strategy, enabling a modern, automated, data-driven and user-centric service experience across the organisation. Strong knowledge of foundational service

Significant leadership experience in customer experience, client services, customer outcomes or operational service delivery within a regulated financial services environment. Acting as the voice of the customer within Operations, the role is accountable for embedding customer needs, Trustee expecta

The Head of Claims Service Delivery is accountable for both determining the optimal strategy for, and running, the end-to-end delivery of operational processing and continuous improvement, ensuring efficient, high-quality, and scalable operational services across the claims lifecycle. Below is a sum

Head of Product Security and Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need. As

Planday in London is seeking a Customer Success Leader to guide a team that builds strong customer partnerships and delivers meaningful business outcomes. You will work closely with Sales, Product, and Revenue Operations to optimise the customer journey, turn insights into action, and ensure scalabl

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. By applying, candid

You'll take ownership of a well-established team with a current customer base of £15M ARR, shape how customer success drives revenue and play a visible role in a business moving steadily towards profitability. Leading and developing a team of customer success professionals with clear ownership of r

Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy. You will own the CS operating model, drive custo

The successful candidate will have a strong track record of leading multi-channel customer or client service operations at scale, with clear evidence of improving customer journeys, reducing friction, embedding robust MI and governance, and driving continuous improvement across people, process, and

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

As Head of Service Operations, you'll own the end-to-end delivery engine that makes our platform credible: a team of 7 today, growing rapidly over the next 1–2 years. In one year, we now have over 100,000 appliances under management, with some of the largest operators and investors in Europe, whos

New Local is seeking a Head of Practice to lead the development and delivery of a portfolio of practice work while contributing to policy and thought leadership.

Jackalope Digital LLC is seeking a communications-focused leader to define and execute strategy for multi-brand customer support across Wolt, Roo and DoorDash ecosystems. You will own demand planning, frontline service design, and workforce optimization, embedding into technology stacks and driving

What You'll Do Customer Success - Ensure customer outcomes remain at the heart of operational decision-making and service delivery - Manage customer feedback, complaints and service improvements - Drive continuous improvement in the customer experience across the organisation - Implementation of

My Money Matters is seeking a Head of Service to lead our Operations and Member Services teams, supporting 470 employers and over half a million employees. You will set strategy, KPIs and processes, manage managers, and drive data-driven decisions to improve service quality, efficiency and retention

Extensive experience of citizen‑centric service transformation, service design and citizen journey mapping. This role offers the opportunity to shape how Government delivers mission‑critical services at scale, leveraging AI, automation and industrialised delivery models to fundamentally redesign