Head of customer service jobs in Ruislip - Page 6Create job alerts

A specialized children's therapy provision in the UK is seeking a Head of Service to manage operations two days a week.

A global trading firm based in London is seeking a Head of Customer Success to oversee its international client service teams. The role demands proven experience in customer success within the CFD industry, strong leadership, and excellent communication skills. You will be responsible for ensuring t

Therefore, you will ensure the smooth and effective operation secretariat of Civil Service governance and the central Portfolio Management Office (PMO) responsible for (i) activating and enabling the most important reform workstreams and (ii) driving performance of departments in delivery of reform

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As a head

The Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. SuccessFactors (HCM) Head of UKI Customer Success. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Head of Service Delivery (IT MSP). We are looking for an experienced Head of Service Delivery, sit

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base.

As Head of Rail Evaluation for Infrastructure and Enhancements, you would co-lead a complex, high-profile programme of work, taking a strategic approach to evaluation in rail. This evaluation role will deliver crucial evidence for the Department, to ensure we have a robust assessment of the impacts

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

Take ownership of the customer contact program to engage our three targets persona segments: C-level, Line of Business owners and users. Head of Content & Customer Advocacy. Plan, write and execute ongoing customer and prospect communications, such as newsletters, webinars, social posts and other co

A leading law firm in London is seeking a Head of IT Service Delivery. This full-time role offers a competitive salary and is pivotal for enhancing IT service excellence. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service deliv

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. The

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. Maintain a highly visible profile, advocatin

A UK government agency is seeking a Head of Taxonomy to develop and manage taxonomies across the Migration and Borders system. This strategic role involves engaging with stakeholders, addressing data management challenges, and shaping a taxonomy service to enhance data-driven decision-making. This i

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes

You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, developing taxonomies and establishing the service offering to support data driven decision making across the department. We are recruiting for the Head of Taxonomy for Migration and Borders (M&B) i

The primary purpose of this role is to manage and develop our client’s Domestic & Commercial Waste Collection Services and Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces and general grounds maintenance, within budgets and ensuring that agreed stan

The Customer Relations Team and the QA Teams are at the heart of not only identifying and responding to feedback, but driving the business forward to offer superb service in everything that we do. Support the Head of Governance and Controls on execution of the overall G&C Strategy and annual plans,

A leading housing association is seeking a Head of Service Charge Setting and Administration to oversee financial activities related to service charges for approximately 50,000 customers. The ideal candidate will have strong leadership skills, a deep understanding of service charges, and the ability

The Head of Community and Customer Marketing will lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement. As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a cr

We are looking for a Head of Customer Success to lead the next phase of Customer Success at Leadoo. Leadoo is part of the SALESmanago Group, one of Europe’s fastest-growing Customer Engagement and Marketing Automation companies, with over 2,500 customers across 50 countries and ~€35m ARR. This i

A leading infrastructure project provider in the UK is looking for a Head of Contractual Assurance Delivery for a fixed-term contract of 9 months. The role requires strong experience in regulated environments, a deep understanding of RAB funding, and the ability to develop assurance frameworks.

Lead the visitor experience, empowering staff to deliver exceptional standards of customer service to all visitors, including front‑of‑house, backstage, and staff areas. Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, asset

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Own gross pro

Head of Existing Customer Analytics - Financial Services. Guaranteed Tenants Ltd is looking for a Head of Existing Customer Analytics to lead a high-impact team delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with its customer b

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams who are located in Sydney, Kuala Lumpur, Lisbon, and London. Reporting directly to the COO and contribute to the strategic direction and continuous improvement of the customer success func

Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. Head of Customer Success (EMEA). Cultivate Gro

With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. The ideal candi

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics. Lead, coach and grow a high

This includes full ownership of order management, customer fulfilment, domestic transport, third-party logistics (3PL) relationships, and customer service levels. The Head of Customer Supply Chain – EU is responsible for leading and optimising the end-to-end customer supply chain function within t

A government department in the United Kingdom is seeking a Head of IT Service Management to lead end-to-end service management for the Unity programme. The role involves ensuring service availability and performance across the Enterprise Operations Platform and managing stakeholder relationships. Th

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices. The ideal candidate will have a background in DevOps or cloud technologies, and a proven track record in technical adoption within enterpr

A leading healthcare organisation in the UK is seeking a Head of Service Delivery to oversee IT service performance crucial for frontline care. The position offers a salary of £70,000 – £80,000 and is home-based with occasional site attendance. This role blends service leadership and technical u

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience in service management and/or customer service reviews. Deliver to a Customer Service strategy (as agreed with Senior Management