Head of customer success jobs in Weymouth - Page 6Create job alerts

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. You are comfortable discussing software products and can translate customer issues into clear, actionable insights for technical teams. Implementation of automat

Cadmus is seeking a Head of University Success to establish and lead their customer success function in the UK. This role requires a minimum of 6 years in customer success, with a strong focus on higher education and SaaS platforms. The ideal candidate will possess a deep understanding of EdTech, ex

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE M

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. Join a global leader trusted by 90% of FTSE 500 companies and contribute to a rapidly growing team with significant expansion potential. This role involves leading a high-performing team to dri

Prospero Teaching is seeking a passionate Head of Year to join a community school in Manchester. Competitive pay of £140/day is offered. This full-time role involves leading a team of tutors, ensuring high-quality pastoral care, and supporting student wellbeing.

HubBox, based in Greater London, is seeking a Head of Customer Success to lead and grow its Customer Success team. This role is pivotal in shaping customer engagement strategies and ensuring customer satisfaction. HubBox offers 25 days of holiday per year, enhanced parental leave, and a collaborativ

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

You’ll take ownership of a broad and diverse customer base, working closely with a team of Account Managers to redefine how accounts are segmented, managed, and grown. Proven experience in Customer Success or Account Management leadership within a SaaS or technology-led business. Established SaaS

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. Stay up to date with edtech trends, customer success best practice, and competitor activity to keep Up Learn ahead of the market. A spacio

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks,

As a Head of Finance, you will operate as a senior finance leader and trusted advisor to executive stakeholders, providing clear, insightful analysis and constructive challenge to support high‑quality commercial decision‑making. In this role, you will lead cost management across Retail and Custo

Software of Excellence is looking for a Head of Customer Marketing to enhance growth and customer retention across the UKI and international markets. You will lead the marketing strategy to deepen customer engagement, overseeing a high-performing team and aligning cross-functional efforts. The ideal

Lead an experienced team of professionals: lead, coach, and develop a team of 5+ Account Directors (ADs) and Customer Success Managers (CSMs) in the UK healthcare team, building a strong performance culture based on accountability, collaboration, and customer centricity. As Head of Customer Success

Head of Customer Success (B2B) | £80-120k + Bonus | AI-SaaS Start-Up | Hybrid (Remote work + Domestic Travel). The Head of Customer Success will:. Candidates for the Head of Customer Success must be/have.

You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands‑on leader who actively supports complex customer engagements when r

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Lead, mentor, and grow the UK Client Success team, managing performance and professional development. Manage complex client escalations with professionalism and clear internal communication. Track, analyse, and report on key client success KPIs.

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

Blink - Employee Experience Platform is seeking a Head of Support to lead their global support function from London. The role involves managing a high-performing, distributed team, ensuring a seamless customer experience, and building scalable support systems. Ideal candidates will have significant

Optiml Ag is seeking a Head of Delivery & Customer Success to spearhead the implementation and customer growth of its innovative Real Estate Decision Intelligence software. Desired candidates must bring over 10 years of experience in enterprise SaaS delivery, with a strong focus on collaboration and

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Provide insight on profitability, cost recovery, and cashflow, identifying risks and recommending actions. Own and continuously improve the project costing

JobsinED Ltd is seeking a Head of Business Studies for a dynamic Hackney school.

A focused fraction of them will become great – the kind of partner whose architects deliver Claude work customers love, who specializes deeply enough to be the obvious choice in their lane, whose joint customer book grows year over year. Interlock with Anthropic's EMEA direct sales field, with Cus

This role focuses on reshaping the approach to Customer Success, emphasizing strategic growth and customer engagement. ABR Talent is seeking a Customer Success leader for a prominent SaaS company. The ideal candidate possesses proven experience in leading customer success or account management withi

Gofractional is seeking a Fractional VP of Customer Success located in Greater London. You will partner with the CEO and leadership team, leading the Customer Success function to enhance customer value delivery and drive retention. Ideal candidates will have project-based leadership experience, a st

Cubitts is seeking a Head of Retail to lead their 18 stores across the UK. This full-time position offers a salary of £72,252 and includes various employee benefits, like complimentary spectacles and a cycle to work scheme. You will develop a customer-focused culture and manage the retail portfolio

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. Commercially focused, with a clear understanding of how Customer Success drives retention, expansion, and revenue outcomes. As Fractional VP of Cus

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

KFC Corporation is seeking a Head of Digital & Customer Loyalty in Central London. This role involves leading the UK digital strategy, transforming the customer journey, and overseeing CRM initiatives.

Director of Customer Success – NAM & EMEA, the Regional Manager will lead a team of Customer Success Managers focused on driving customer satisfaction, expansion, and retention which are the key components to increased NRR. Director and Global Head of Customer Success's plans and vision for the su

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

Digital Workforce is seeking a Head of Customer Success in UK Healthcare. This senior role focuses on managing a team of Account Directors and Customer Success Managers to drive retention and growth within the NHS customer base. The position offers a competitive salary of £120k – £160k per annum

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

JumpCloud is looking for a VP of Global Customer Success & Support who functions like a scientist and leads like a world-class coach. History of strengthening data trails and building a comprehensive understanding of churn and CSAT indicators, refining individual KPIs for the entire global team and

As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of‑business systems, integrations, web platforms and digital channels used by residents every day. We’re looking for an experienced, pragmatic leader to take ownership of th

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. Work with Media & Affiliate agencies to define and execute the digital media strategy, growing active customers and driving more customers to the website & app. This role is based out of our Restaurant Support Ce

The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and growth. A leading SaaS company in Greater London seeks a Customer Success Manager to lead a high-performing team. This role in

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement. The successful candidate will lead a team to ensure effective service delivery while maintaining partnerships with key stakeholders.

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. Stay up to date with edtech trends, customer success best practice, and competitor activity to keep Up Learn ahead of the market. A spacio

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. Candidates should possess the ability to inspire teams and navig

Trade Recruit is seeking a Head of Customer Service to lead and develop a high-performance team in Peterborough. This full-time office-based role involves overseeing the end-to-end customer journey, ensuring excellent service delivery, driving retention, and maximizing customer lifetime value. The s

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom

Sunbelt Rentals UK & Ireland is looking for a Head of Customer Success to lead their contact center, focusing on strategic direction, operational execution, and customer journey optimization. The successful candidate will drive performance metrics, foster a high engagement culture, and ensure compli

As Head of Customer Experience, you will lead the organisation’s customer strategy, ensuring services are accessible, responsive, compliant, and aligned with consumer standards. Join a forward-thinking housing provider as an experienced and strategic Head of Customer Experience, on a permanent bas

A leading luxury brand in Greater London is seeking a Customer Analytics Manager to develop a holistic view of customers by analyzing data insights. The ideal candidate has extensive experience in customer analytics within a retail context, strong strategic thinking skills, and proficiency in CRM pl

A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. The position offers a hybrid working model and comprehensive benefits including private healthcare and EMI options. This role offers the chance to influence c