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  • Operations Supervisor
    Operations Supervisor
    hace 6 días
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

    Inscripción fácil
  • Senior Room Leader / 3rd in Charge
    Senior Room Leader / 3rd in Charge
    hace 18 días
    £16.3 por hora
    Jornada completa
    Chiswick, London

    Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. What to Expect as a Senior Nursery Room Leader: • Ensure that educational strategies and practices are consistent across multiple rooms., • Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children., • Mentor and develop Room Leaders, promoting a collaborative and high-performing team., • Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs., • Foster strong relationships with parents, keeping them informed of their child's development., • Ensure compliance with health, safety, and safeguarding protocols across the centre. Ideal Candidate: • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner., • Strong leadership, organisational, and communication skills., • Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees—apply today!

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  • Waiter / Waitress
    Waiter / Waitress
    hace 1 mes
    £14–£14.5 por hora
    Jornada completa
    Brentford

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • Marketing Manager
    Marketing Manager
    hace 1 mes
    £50000–£52000 anual
    Jornada completa
    Hounslow

    Job description • Applicant will be responsible to Lead and implement the company’s marketing and commercial strategy, ensuring alignment with business objectives and revenue targets., • Plan, develop, and deliver integrated marketing campaigns across various channels, including promotional activities, brand campaigns, and customer engagement initiatives to enhance visibility and market presence., • Conduct market research and commercial analysis to identify customer trends, competitor activity, and emerging opportunities within the travel and tourism sector., • Oversee the company’s marketing activities and promotional platforms to ensure consistent brand positioning and effective communication with target audiences., • Develop and implement pricing strategies, promotional offers, and travel packages in line with market demand and commercial objectives., • Build and maintain strong relationships with external partners, travel agents, suppliers, and other stakeholders to support collaborative marketing initiatives and business growth., • Identify and explore new markets, customer segments, and business development opportunities to expand the company’s reach., • Enhance customer retention strategies by analysing customer behaviour and improving service offerings and engagement approaches., • Ensure all marketing activities comply with relevant UK advertising standards, consumer protection requirements, and applicable regulatory obligations., • Work collaboratively with internal teams to ensure consistency in branding, messaging, and service delivery across all customer touchpoints.

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