JOB TODAY logo

Head of insights jobs in LondonCreate job alerts

Are you a business? Hire head of insights candidates in London

  • FM Operations Manager
    FM Operations Manager
    2 days ago
    £60000 yearly
    Full-time
    London

    Operations Manager Hybrid / Field Based | Full Time Reports to: Operations Director This is a fantastic opportunity for a hands-on Operations Manager who enjoys being close to the business, developing great leaders and making a real difference across multiple restaurants. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not an Operations team that manages from a distance. We're in our restaurants, working alongside our managers and supporting our teams every day. This role sits right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to shape the success of your area, work closely with senior leaders and make a genuine impact across the business. You'll also have the opportunity to continue developing your own career, getting involved in operational projects, new restaurant openings, leadership development and wider business initiatives as we continue to grow. We're looking for an Operations Manager to support and develop a group of restaurants, helping our Restaurant Managers and their teams deliver brilliant food, genuine hospitality and consistently great guest experiences. This is a hands-on role with plenty of variety and influence. One day you could be coaching a Restaurant Manager, the next you'll be reviewing business performance, supporting a new restaurant opening or working with the wider support teams to drive operational improvements across your area. If you enjoy developing people, balancing commercial thinking with great leadership and making a genuine difference in a fast-paced multi-site business, we'd love to hear from you. You'll love this role if • You enjoy being out in restaurants, working alongside your managers and supporting teams to succeed., • You get real satisfaction from developing leaders and helping people reach their potential., • You enjoy solving problems, making commercial decisions and continuously improving performance., • You want the opportunity to influence how our restaurants grow while working closely with senior leaders. What you'll be doing * Lead and support a group of restaurants, driving outstanding operational, financial and people performance. • Coach, develop and support Restaurant Managers to build confident, capable leadership teams., • Use commercial insight to improve sales, profitability, labour management, stock control and overall business performance., • Support recruitment, succession planning and talent development across your area., • Use operational data, guest feedback and business insight to identify trends and opportunities for improvement., • Champion Franco Manca's values while creating restaurants where both our teams and guests have a brilliant experience., • Work closely with the wider support teams to ensure our restaurants receive consistent, practical support as we continue to grow. We're looking for someone who * Has multi-site management experience within hospitality or another fast-paced customer-facing business. • Has a strong commercial mindset and understands how to drive sustainable business performance., • Is passionate about coaching Restaurant Managers and developing future leaders., • Builds trust quickly and leads with authenticity, energy and integrity., • Brings a practical, solutions-focused approach and enjoys being hands-on., • Is comfortable balancing commercial performance with people development., • Understands that great restaurants are built by great teams., • Wants to help shape the future of Franco Manca. Our values in this role * Welcome Everybody: You create inclusive restaurants where every team member feels valued, supported and able to do their best work. • Love Your Food: You champion exceptional quality, helping your teams take pride in every pizza that leaves the kitchen., • Keep It Moving: You make decisions with pace, solve problems practically and support your restaurants to perform consistently., • Put On a Great Show: You know that outstanding guest experiences start with engaged, well-led teams, and you help create restaurants people love to visit. What you'll get * Up to £60,000 per year • Annual discretionary bonus scheme, • 25 days holiday plus bank holidays, • Salary sacrifice schemes, including pension, Cycle to Work and EV Car Scheme, • Season Ticket Loan, • Medicash health cash plan, including dental, glasses, physiotherapy and more, • 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters, • Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home, • 50% staff discount when dining in any Franco Manca restaurant, • Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks, • Annual social events, incentives and competitions, • Up to £500 employee referral scheme, subject to terms and conditions, • Development opportunities to support your growth and progression If this sounds like the kind of Operations Manager role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

    Easy apply
  • Sales & Reservations Executive
    Sales & Reservations Executive
    2 days ago
    £28000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are hiring a Sales and Reservations Executive to manage the reservations for Incipio Group. As a Sales and Reservation Executive, you'll be responsible for supporting the smooth and efficient running of the reservations and sales function of the business. You will be responsible for responding to reservation enquiries via telephone and email, communicating with the venue regarding bookings, cancellations and special requests, and providing exceptional service to all guests you come into contact with. **What you'll be doing: ++ Enquiries++ Efficiently respond to reservation enquiries via telephone and email Ensure all group telephone calls are managed politely and efficiently, ascertaining, and accurately meeting the caller's needs. Manage booking cancellations and reconfirmations. Working and co-operating with colleagues to always enhance the guest experience. Follow the correct procedure for confirming bookings, including deposits, card details, pre orders of food and drink, issuing terms and conditions. Provide accurate information regarding venue product offering (menus, packages, terms, and conditions) so as best to inform the guest and guide them to a suitable package, upselling at all points. Understands that the guest experience begins at enquiry and ensures all guests are dealt with in line with service standards of Incipio Group's policies and procedures. Have key knowledge of the products available, events being advertised and how to accommodate dietary requirements. ++Proactive Sales++ Support the Sales & Reservations Manager and wider team with proactive sales initiatives. Calling potential guests through warm leads from our website. Always going the extra mile and ensuring we always use our insight to produce more sales. Take and process orders in an accurate manner. Managing call backs and potential sales. Identifying and communicating all sales leads of large bookings to the Group Sales & Reservations Manager. Be motivated and proven to maximise selling opportunities by adding guest value at every opportunity, promoting the venue facilities. Conduct local business outreach programs, proactively contacting local businesses to invite into the venues. Maximise and grow the pre-booked sales of the venue through pro-active methods and the conversion of incoming enquiries. Co-operate with other departments to create an exceptional guest experience and build strong, comprehensive sales programs. To develop relationships with local clients, guests and direct to ensure a strong base of new and regular repeat business. Ensure that cross-selling is implemented to maximise sales opportunities for the group. Achieve your inbound and outbound sales targets ++Communication++ Resolve guest issues quickly and decisively. Collaborate with General Managers and on-site management teams including Head Chefs to ensure that you have a full understanding of venue requirements. ++What'll make you a great fit:++ Previous experience working with restaurant booking platforms such as Design My Night & Open Table Experience working in hospitality, with large pre orders and private dinings Outstanding attention to detail Excellent leadership skills, and the ability to motivate others Strong financial awareness and commercial acumen Strong communication skills Great enthusiasm with a can-do attitude BENEFITS + BEST BITS Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service

    Easy apply
  • FM Human Resources Manager
    FM Human Resources Manager
    2 days ago
    £60000 yearly
    Full-time
    London

    People Partner London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits Reports to: Chief People Officer This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business. You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve. We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive. You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work. This is a hands-on role with plenty of variety and influence. One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders. If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you. You'll love this role if · You like being close to the business and out with managers, not hidden behind a desk. · You enjoy coaching leaders, solving problems practically and seeing the difference your work makes. · You want exposure to senior leaders, people strategy and projects that shape how our teams grow. What you'll be doing • Partner with Managers to support our restaurants and people., • Coach and develop managers to build confident, capable teams. · Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement. • Use people insight and data to spot trends and improve the employee experience. · Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed. • Support talent development, succession planning and leadership capability., • Help shape practical people initiatives that support our restaurants today and as we continue to grow., • Work closely with the wider People team to keep things simple, consistent and people focused. We're looking for someone who • Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business. · Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law. · Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important. • Builds trust quickly and enjoys coaching and supporting managers., • Brings a practical, solutions-focused approach. · Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters. • Understands that every conversation matters., • Loves working with people as much as processes., • Wants to help create workplaces where everyone feels welcome and supported. Our values in this role · Welcome Everybody: You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly. · Love Your Food: You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver. · Keep It Moving: You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically. · Put On a Great Show: You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day. What you'll get · Up to £60,000 per year · Annual discretionary bonus scheme · 25 days holiday plus bank holidays · Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme · Season ticket loan · Medicash health cash plan, including dental, glasses, physiotherapy and more · 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters · Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home · 50% staff discount when dining in any Franco Manca restaurant · Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks · Annual social events, incentives and competitions · Up to £500 employee referral scheme, subject to terms and conditions · Development opportunities to support your growth and progression If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

    Easy apply
  • Bar Supervisor (Head Bartender)
    Bar Supervisor (Head Bartender)
    4 days ago
    £14–£15.5 hourly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • D365 Test Manager
    D365 Test Manager
    19 days ago
    £80000–£90000 yearly
    Full-time
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

    Immediate start!
    Easy apply
  • Deputy General Manager
    Deputy General Manager
    4 days ago
    £36000–£46000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Prince is a true West London institution, a buzzing legacy venue at the heart of the community, bringing the party week after week with everything from live music sing alongs to electric Sports Sundays. The Role: As Deputy General Manager, you'll be key to the running and success of The Prince. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • Head of Sales
    Head of Sales
    2 months ago
    Full-time
    London

    CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.

    Easy apply
1

Popular jobs searches in London

Jobs by neighbourhood

Popular head of insights jobs locations