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Pay £75,026 to £80,267 Job description This is an exciting time to be joining CMS as we continue with our ambitious programme of service modernisation. As Head of Service for Enforcement, you will have a critical role alongside four colleagues in providing strategic leadership with accountability for all aspects of service delivery, people plans and embedding significant change including digitalisation and demand deduction. The successful candidate will be responsible for the following key tasks: • Providing inspirational and resourceful leadership to a large team of up to 1,000 colleagues, across several locations through direct line management of Senior Operational Leaders (Grade 7s), in a complex, fast paced operational environment to deliver a quality service. This will include workforce planning, resource deployment, capability plans and all aspects of performance management to meet service level requirements., • Leading through a period of accelerated change for the organisation and have an influential role in shaping the strategic direction, communicated to colleagues through our CMS Story – enabling a digital transformation programme that delivers increased efficiency and service improvements and supporting the design and implementation of a new operating model aligning CMS with the DWP 2030 Strategy ambitions., • Demonstrating visible leadership through a commitment to people engagement and driving cultural change by empowering others to develop, you will be expected to continue establishing a culture of continuous improvement through remote line management across multiple sites., • As this role covers various locations across the UK, you will be expected to commit to frequent travel and overnight stays., • Lead accountability for the Enforcement service line with an expectation that in time you will be able to use this when responding to questions from ministers, parliament, Freedom of Information requests, external stakeholders and customer representation groups. The role includes managed outsourced partnerships with external suppliers. You will also have responsibility for the Financial Investigations Unit, CMS’s first line of defence against mis-representation of income and fraud. You will set expectations and role model best practice cutting across the Operational Delivery, Debt and Counter-Fraud professions., • You will report to the Deputy Director and form part of their Senior Leadership Team. You will also be part of the wider CMS Operational Leadership Team (G6+) with regular interaction with your Head of Service counterparts, Deputy Directors, Director, Minister and business partners including Policy, Service Delivery Optimisation, Digital and Human Resource. Person specification Your personal statement will be assessed against the following essential criteria. Please ensure you provide specific, evidence-based examples that clearly demonstrate how you meet each one. Candidates should be able to demonstrate: • Inspirational and resourceful leadership with a proven track record of leading large multi-site teams with over 150+ colleagues in a service centre (multi-channel) environment, making a strong personal impact, demonstrating resilience to deliver against key performance measures, timeously and accurately driving excellent customer service (Lead Criteria)., • Ability to identify, interpret and analyse Management Information (MI), and other data to identify variation, risks and address performance concern and drive improvement., • Excellent communication skills with proven experience and ability to influence and motivate people at all levels and communicate to high standard with ministers, senior leaders and colleagues., • Confidence managing a wide variety of stakeholder relationships including with ministers, senior leaders, colleagues, trade union, policy, digital, human resources and external customer representation groups to enable successful outcomes., • Ability to understand and lead transformational change including channel shift, moving demand into digital services, driving faster and better enforcement outcomes for customers. Inspiring and obtaining commitment from colleagues by encouraging discussion, innovation, and ideas in support of CMS priorities and DWP 2030 strategy., • A passion for building high performing teams, actively promoting equality, diversity, and inclusion in the workplace and creating an inclusive learning culture that provides opportunities for all. Click Apply for more details and benefits of working for DWP.

This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home. The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals. Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology. The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing. The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard. The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy. Location & Travel West Midlands, Gloucestershire and Hertfordshire The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly leadership away days and other meetings which will require overnight stays. Duties & Responsibilities Leadership • Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust., • Foster a culture of excellence, inclusion, and respect., • Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities., • Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values., • Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services., • Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision., • Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives., • Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support., • Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals., • Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes., • Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance., • Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks., • Develop and implement systems to measure and report on service outcomes and impact., • Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services., • Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’., • Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations., • Establish systems for gathering and responding to feedback from those supported and their families., • Embed the Family Charter and support a culture of transparency., • Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy., • Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) ., • Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives., • Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision., • Monitor and control expenditure, ensuring cost-effectiveness without compromising quality., • Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting)., • Ensure contracts are approved and in place for the delivery of all commissioned services., • Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners., • Work with stakeholders to develop and transform services to meet evolving needs of the local community., • Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust., • Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles., • Advocate for the needs and rights of adults with learning disabilities within local and national forums., • Represent the charity at key events, meetings, and networks., • Contribute to, and support, the Theory of Change development of the current model for delivery of supported living, • Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations, • Ensure supported living services comply with the regulatory requirements of the Care Quality Commission., • Represent the charity internally and externally, including Trustee meetings, as required., • Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures., • Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills., • Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region. Qualifications Essential • Educated to degree level or equivalent., • Safeguarding Adults level 5 or equivalent. Essential: • Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism., • Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities., • Experience in coaching and mentoring for success., • Experience in significant budget management responsibilities., • Experience in seeking new growth opportunities that are aligned to business strategy., • Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models., • Experience of successfully leading teams to affect and embed change through powerful communications and engagement., • Knowledge of housing management and housing legislation., • Experience of leading housing management services within a context of delivering supported living., • Experience in the development and implementation of policy and procedure., • Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives., • Experience of leading teams over a wide geographical location combining hybrid working styles., • Know what constitutes excellent safeguarding practice., • Track record of successful contract negotiation., • Experience of developing digital transformation opportunities and the implementation of innovation and digital systems., • Excellent communicator – who can communicate with a wide range of people and using a variety of methods., • Excellent interpersonal, rapport building and active listening skills., • Good organisational and project management skills., • Strong leadership skills., • Able to support and coach others., • Good team player - able to lead teams and be part of a team., • Be an ambassador for the Trust and represent the Trust at events and meetings., • Ability to manage complex information and present it in a coherent manner. Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check They reserve the right to close this advert early if they receive a sufficient number of applications.

Family: We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner—Mind, you’ll be covered by our group life insurance for 3 × your annual salary and we offer a one‑off 2 week period of paid leave for a life event when you complete 5 ye

A leading global jewellery brand is seeking a Head of Business Development to drive brand expansion and revenue growth through strategic partnerships. Ideal candidates will possess 10-15+ years of experience in wholesale or business development with proven negotiation skills and a strong commercial

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The ideal candidate will have a proven track record of winning business with major retailers and an in-depth understanding of the UK fashion and retail landscape. Negotiate terms, pricing, and promotional agreements to maximize profitability. Knowledge of seasonal buying cycles, merchandising, and c

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Head of Corporate Partnerships - Volunteer. Head of Corporate Partnerships - Volunteer. The Head of Corporate Partnerships will help SNF move from early‑stage awareness to structured, reliable income generation.

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A leading beauty company is looking for a Head of Client Services to drive strategic relationships for their in-house creative agency. The position is based in Greater London, with a contract of 12 months.

Job Title: Head of Partnerships and EventsOrganisation: HospiceSalary: £52,000 - £55,000Location: North London (3 days per week in the office)Contract: Permanent, Full-timeClosing date: Monday 5th January 2026Required: CV and Cover LetterJob Responsibilities:To create a supportive, cohesive and as

As Head of Partnerships & Affiliates, you’ll be right in the thick of it, reporting into our CMO and working across every part of the business to drive serious growth. This isn’t about signing logos for the sake of it, we’re looking for someone who’s driven by the idea of managing one of our

Head of Live Events - Growth & Partnerships. HEAD OF LIVE EVENTS – PARTNERSHIPS & GROWTH. Head of Live Events - Growth & Partnerships.

A leading global luxury brand is seeking a Global Head of Integrated Media to define the role of media in its communications strategy. The ideal candidate will have over 15 years of experience in media and communications, with a proven record in leadership and strategic partnerships. Responsibilitie

This role involves leading the implementation of the Cadmus platform in UK universities, building partnerships, and mentoring a high-performance team. An innovative education technology company in Greater London seeks a Head of Learning to drive university transformation and forge strategic alliance

A leading gaming company is seeking a Head of Affiliates in Greater London to oversee the affiliate strategy across markets. The role involves managing a substantial budget, leading a team, and fostering partnerships with affiliates. This position offers hybrid working arrangements and includes a ge

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Merrifield Consultants is working with a fantastic hospice in North London to find their new Head of Partnerships and Events who will work closely with the Director of Fundraising & Communications to dedicate time and attention to a strong portfolio of partners, and will contribute to the wider deve

A leading property services company is seeking a Head of Living Markets to drive public sector partnerships and enhance impact across London and the South East. The ideal candidate will have experience in high-end agency or public-sector partnerships. Competitive pay based on skills and experience,

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The Head of Charity Partnerships creates and manages that pipeline. Head of Charity Partnerships - Volunteer. We rely on a steady stream of meaningful, appropriately scoped opportunities for our mentees to gain valuable experience while providing much‑needed support to non‑profits and charities.

You’ll report directly to the US-based Global Head of Partnerships and collaborate with our go-to-market teams in EMEA and our executive and product teams in the US. You have 6+ years of experience in strategic partnerships, alliances or sales within the data ecosystem – ideally in EMEA markets

The Head of Partnerships will play a pivotal role in shaping and executing our partnerships strategy, working closely with the Director of Partnerships, Chief Marketing Officer, and cross-functional teams to deliver world-class collaborations across purpose, brand, entertainment, talent, tech, and c

A leading retail company is seeking a Head of Sport Brand Partnerships in Greater London. The ideal candidate will have over 10 years of B2B partnership experience, ideally in sport or fashion retail, with strong leadership and analytical skills.

A global EdTech company is seeking a Head of Learning (EMEA) to onboard and support partner universities. This role involves leading the implementation of educational platforms, facilitating partnerships, and designing training programs to enhance academic practices. The position is primarily based

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Proficiency in Microsoft Office and fluency in English are essential. A leading sightseeing tours company is seeking a Head of Business Development in London. Ideal candidates will have at least 3 years of sales experience, strong negotiation skills, and the ability to lead a team.

A leading retail company in London is seeking a Head of Sport Brand Partnerships to manage and nurture relationships within the brand portfolio. The ideal candidate will have over 10 years of experience in B2B partnerships, strong analytical skills, and expertise in retail brand management. The posi

You will work alongside key executives including the GM, SVP of Global Partnerships, CTO, VP of Sales, and VP of Customer Success to ensure that innovation and growth remain central to our overall company strategy. As Head of the Partnerships, EMEA, you will be responsible for developing and executi

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