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A government department in the United Kingdom is seeking a Head of IT Service Management to lead end-to-end service management for the Unity programme. The role involves ensuring service availability and performance across the Enterprise Operations Platform and managing stakeholder relationships. Th

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Plan and implement appropriate resource levels (people, systems etc) to deliver the desired service standards, including for peaks of work

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

A leading healthcare organisation in the UK is seeking a Head of Service Delivery to oversee IT service performance crucial for frontline care. This role blends service leadership and technical understanding, with responsibilities including vendor management and ensuring service continuity. The posi

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

Head of L&D Service Delivery & Customer Success. As our Head of Service Delivery, you’ll be both a hands‑on builder and a future leader. We are looking for people who love a challenge, are full of initiative and want their work to make a positive difference to the lives of others.

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. The position offers a compet

A leading access solutions provider in South Yorkshire is seeking a Head of Service Sales to drive growth in the Industrial Door Service Sales function. This senior role also involves managing profit growth across contracts and integrating innovative service offerings, with a focus on commercial suc

A leading charity organization is seeking a Head of Service Development to lead the enhancement of services for individuals affected by MS. This role involves driving service innovation, ensuring access and inclusivity, and collaborating on digital service improvements. The position offers a full-ti

The position offers a competitive salary of £61,000 with flexible working arrangements and opportunities for professional development. A community support organization in Greater London is seeking an Assistant Director to lead partnerships and enhance community services. Responsibilities include wo

This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders, and international criminality. You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, d

An esteemed housing association in Greater London is seeking an experienced Assistant Director of Service Charges to manage the delivery of service charges across a large portfolio. Ideal candidates will possess a strong background in service charges, excellent leadership skills, and a focus on cust

Ensures that there is effective management of childcare services, including judgement of risk to individual families and children, within the Service and across agencies. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. You work

Position: Fractional Head of AI – Full Service Marketing Agency. Experience applying AI to forecasting, utilisation, or professional-services resource management. Fractional Head of AI – Marketing, Data & Agency Operations.

A growing entertainment and amusement business is seeking a Head of Operations to support the Head of Operations. The ideal candidate will have a minimum of 7 years of arcade engineering experience and a strong account management background. Responsibilities include managing customer accounts, overs

Head of Customer Service and Client Care. The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service & Client Care.

The ideal candidate will have proven experience in managing service or engineering operations, coaching teams, and making data-driven decisions. The position offers benefits such as a company car, performance bonuses, and private medical cover. A recruitment agency is seeking a confident leader to m

An innovative service provider is seeking a Head of Service Sales to lead its Industrial Door Service Sales function in South Yorkshire, England. This senior leadership role involves shaping service sales strategy and nurturing a high-performing sales team, aiming to drive profitable growth across v

A leading care provider in the United Kingdom is seeking a Head of Service to oversee kitchen operations and deliver nutritious meals for residents. The position offers various benefits including a company pension scheme, training opportunities, and a supportive work environment.

This position offers the opportunity to lead a legal services department and contribute to patient care. The ideal candidate will have a relevant law degree and at least 3 years of experience in health law or litigation.

In return you will enjoy access to a huge variety of benefits and services to support your physical and psychological well‑being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:. In your role as Head of Service at HC-

Head of Service OperationsHead of Service OperationsAbout the RoleWe are looking for a highly experienced Head of Service Operations to lead and develop our Industrial Door Service Operations function. Review service delivery, repairs, upgrades, and maintenance activities to protect and enha

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

As Head of Service, you will lead a multi-disciplinary service including Early Help and Social Care teams, a CYPD Family Hub, Short Breaks, Portage, and Social Work teams. Liquid Personnel are currently recruiting for a Head of Service to lead the Children and Young People with Disabilities (CYPD) s

A specialized children's therapy provision in the UK is seeking a Head of Service to manage operations two days a week.

A leading Out-of-Home advertising company is seeking a Head of Service to lead their Digital Panel Network in Europe, ensuring all panels meet service targets. Candidates should have experience in technical roles, supplier management, and a deep understanding of NOC functions. The position offers a

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wa

Therefore, you will ensure the smooth and effective operation secretariat of Civil Service governance and the central Portfolio Management Office (PMO) responsible for (i) activating and enabling the most important reform workstreams and (ii) driving performance of departments in delivery of reform

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

As Head of Rail Evaluation for Infrastructure and Enhancements, you would co-lead a complex, high-profile programme of work, taking a strategic approach to evaluation in rail. This evaluation role will deliver crucial evidence for the Department, to ensure we have a robust assessment of the impacts

We are looking for an experienced Head of Service Delivery, sitting on the. Any other service-aligned functions as agreed with the Director of Services. You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outs

This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical insurance and 25 days of annual leave. A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experi

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. Maintain a highly visible profile, advocatin

This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders, and international criminality. This role is pivotal in setting how M&B approaches taxonomy, one of the most complex and highest profil

The primary purpose of this role is to manage and develop our client’s Domestic & Commercial Waste Collection Services and Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces and general grounds maintenance, within budgets and ensuring that agreed stan

A UK government agency is seeking a Head of Taxonomy to develop and manage taxonomies across the Migration and Borders system. This strategic role involves engaging with stakeholders, addressing data management challenges, and shaping a taxonomy service to enhance data-driven decision-making. This i

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes

A leading infrastructure project provider in the UK is looking for a Head of Contractual Assurance Delivery for a fixed-term contract of 9 months. The role requires strong experience in regulated environments, a deep understanding of RAB funding, and the ability to develop assurance frameworks.

A leading housing association is seeking a Head of Service Charge Setting and Administration to oversee financial activities related to service charges for approximately 50,000 customers. The ideal candidate will have strong leadership skills, a deep understanding of service charges, and the ability

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start