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We are searching for an outgoing, proactive, Head of Customer Love Foundations who cares passionately about the experience that our customers receive. Design and own the commercial goals of customer love, including cross selling, retention strategy and service level recovery management. Manage and t

Head of Service Charge - £85K - Wembley - 2 days in the office hybrid with some travel. Owning end-to-end service charge setting processes, including the timely production of estimates and actuals, and oversight of internal and external audits. We’re working with a large, complex organisation ope

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned p

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. You manage the production, including appropriate management review and escalation where necessary of the annual report and accounts, including the narrative sections of the document, as well as

The position offers a hybrid working model and competitive salary ranging from £58,511 to £65,329 nationally, depending on experience. A government agency in the UK is seeking a Lead Service Manager for Event Management within its Justice Digital team. This role involves establishing and overseein

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. This role is accountable for service quality, custome

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. The role will line‑manage one direct report and will be measured by clarity of Spring's service offer, sector adoption, and the alignment you create between strategic a

We are on the lookout for a Head of IT Service Delivery to spearhead our IT operations and support our mission of delivering exceptional veterinary care across over 600 sites in the UK and Australia. As the Head of IT Service Delivery, you will be instrumental in ensuring that our IT services are ro

A government agency is seeking a Head of Engineering and Operations to lead the engineering disciplines within a large-scale Agile environment. The successful candidate will manage senior engineering leaders while fostering a culture of continuous learning.

We are looking for an experienced Head of Service Delivery, sitting on the. Head of Service Delivery (IT MSP). Any other service-aligned functions as agreed with the Director of Services.

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wa

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low‑carbon electricity to meet 7% of the UK demand. Head of Contractual Assurance Delivery – Fixed Term – 9 months (Sizewell C). We're developing careers, upskilling generations and creating thous

A regional service management provider in Thurrock is seeking an experienced Interim Head of Service for Street Scene & Leisure to lead various environmental services. Ideal candidates will have a strong background in local authority settings, with a focus on service transformation and staff develop

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operations. Head of Service Operations London Mar

A specialized children's therapy provision in the UK is seeking a Head of Service to manage operations two days a week.

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A government department in the United Kingdom is seeking a Head of IT Service Management to lead end-to-end service management for the Unity programme. The role involves ensuring service availability and performance across the Enterprise Operations Platform and managing stakeholder relationships. Th

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or division. As the principal prosecuting au

Therefore, you will ensure the smooth and effective operation secretariat of Civil Service governance and the central Portfolio Management Office (PMO) responsible for (i) activating and enabling the most important reform workstreams and (ii) driving performance of departments in delivery of reform

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

As Head of Rail Evaluation for Infrastructure and Enhancements, you would co-lead a complex, high-profile programme of work, taking a strategic approach to evaluation in rail. This evaluation role will deliver crucial evidence for the Department, to ensure we have a robust assessment of the impacts

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Any other service-aligned functions as agreed with the Director of Services. We are looking for an

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Plan and implement appropriate resource levels (people, systems etc) to deliver the desired service standards, including for peaks of work

This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical insurance and 25 days of annual leave. A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experi

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. Maintain a highly visible profile, advocatin

This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders, and international criminality. You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, d

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

The primary purpose of this role is to manage and develop our client’s Domestic & Commercial Waste Collection Services and Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces and general grounds maintenance, within budgets and ensuring that agreed stan

A leading healthcare organisation in the UK is seeking a Head of Service Delivery to oversee IT service performance crucial for frontline care. This role blends service leadership and technical understanding, with responsibilities including vendor management and ensuring service continuity. The posi

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

Head of L&D Service Delivery & Customer Success. As our Head of Service Delivery, you’ll be both a hands‑on builder and a future leader. We are looking for people who love a challenge, are full of initiative and want their work to make a positive difference to the lives of others.

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. Candidates must have over 10 years of experience in service delivery, strong technical skills, and a full UK driving licence. The position offers a compet

A leading access solutions provider in South Yorkshire is seeking a Head of Service Sales to drive growth in the Industrial Door Service Sales function. This senior role also involves managing profit growth across contracts and integrating innovative service offerings, with a focus on commercial suc

A leading charity organization is seeking a Head of Service Development to lead the enhancement of services for individuals affected by MS. This role involves driving service innovation, ensuring access and inclusivity, and collaborating on digital service improvements. The position offers a full-ti

The position offers a competitive salary of £61,000 with flexible working arrangements and opportunities for professional development. A community support organization in Greater London is seeking an Assistant Director to lead partnerships and enhance community services. Responsibilities include wo

This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders, and international criminality. You will develop, implement, and advance the strategic approach to a Taxonomy service for M&B System, d

An esteemed housing association in Greater London is seeking an experienced Assistant Director of Service Charges to manage the delivery of service charges across a large portfolio. Ideal candidates will possess a strong background in service charges, excellent leadership skills, and a focus on cust

Ensures that there is effective management of childcare services, including judgement of risk to individual families and children, within the Service and across agencies. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste