102 Best head office Jobs in Dagenham (September 2025)

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

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INTERFACE PROPERTIES LIMITED

Business Sales Executive

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: • discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements;, • establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs;, • collates and interprets findings of market research and presents results to clients;, • discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments;, • briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications., • Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs., • Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines., • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard., • Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team., • Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: • An interest in working and growing a career within a marketing agency., • The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo., • Great organisational skills with excellent attention to detail and ability to follow processes., • A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing., • Exceptional communication and relationship skills for managing ke stakeholders., • Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK, • Demonstrate excellent knowledge of various marketing tactics., • Excellent negotiation and sales skills, • A result-driven and organized individual., • Excellent oral and written communication skills., • Proficiency in Microsoft Office Tools., • Outstanding project management skills., • Demonstrate excellent leadership skills., • Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

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