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About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
We are looking for Assistant Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. That's the way we bowl! The Assistant Manager Role: - Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. - Enabling brilliant customer experience. - Running a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organizational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: - Salary up to £14.20 (including £1 weekly team bonus). - Daily food allowance during shifts with unlimited coffee. - 50% discount across all our restaurants when off duty. - Unlimited coffee on shift. - You will never work on your Birthday and be paid for it! - Healthcare cash plan. - Discount on our Pantry selection like a tahini chocolate spread. - Monthly team socials and annual parties. - Opportunities for development in the company. - Green Commute – Cycle Scheme. - Employee Assistance program (supporting mental health and well-being). Key Responsibilities: - Leading the front of house team in delivering an excellent customer service. - Training, coaching and developing the front of house team. - Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? - Experience running a fast-paced kitchen. - Colourful personality and individuality, being Bold but Humble. - Passion for great food and people. - Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
We’re searching for a charismatic Bar Supervisor to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bar Supervisor will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks, controlling stock, including placing orders, stocktake, and supporting the bar manager with bar organisation. You’re confident handling financial transactions, supervising bartenders and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Ciao! Santa Maria, the Neapolitan pizza restaurant, is looking for passionate Waiting Staff for our restaurant. We offer salary pay rate We have created an amazing reputation for producing the best Neapolitan Pizzas. We have 4 restaurants in London with plans for a further expansion with possibility of career growth and personal development. We also offer our Waiting Staff: Initial training Ongoing personal growth and development with us 48hours a week/28 paid holidays Free yummy pizzas on shift Pension Scheme Annual Social events and Days out Staff discount when dining in any SantaMaria Employee referral Bonus scheme Team competitions and personal rewards Fun work environment, The Front of House team member we are looking for will: Have previous hospitality experience,we offer full training Be capable of maintaining high health & safety and hygiene standards Able to work in fast-paced and busy environment Understand what custom Salary start from 35000 Job Types: Full-time, Permanent Apply and chat
Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
We are looking for General Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. The Manager Role: - Enabling brilliant customer experience. - To run a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organisational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)
Key Responsibilities: - Oversee overall front-of-house operations, ensuring a seamless guest experience. - Manage and coordinate all front-of-house staff, fostering a positive and efficient work environment. - Oversee and support kitchen staff management to ensure effective communication and smooth coordination between the kitchen and front of house. - Support the General Manager in daily operations to maintain a seamless dining experience. - Manage administrative tasks, including budgeting, staffing rotas, and inventory oversight. - Lead by example in maintaining high service standards and fostering a positive work environment. - Ensure compliance with health, safety, and hygiene standards. - Develop and mentor team members to enhance their skills and productivity. - Handle customer inquiries and feedback professionally to ensure customer satisfaction. - Contribute to marketing efforts and community engagement activities to promote the restaurant. - Oversee financial reports and track performance metrics. Requirements: - Previous experience in a managerial or supervisory role within the hospitality industry. - Strong understanding of restaurant operations and administrative functions (e.g., budgeting, rota management). - Proven experience managing front-of-house and kitchen teams effectively. - Excellent interpersonal and communication skills. - Ability to work under pressure while maintaining composure and professionalism. - Adept at problem-solving and team management. - Proficiency in relevant software and systems for administrative work. - Core Values We Look For: - Passion for hospitality and dedication to providing top-tier service. - Commitment to quality and attention to detail. - A collaborative and team-oriented mindset. - Integrity and a proactive approach to challenges. Why Join Us? At Intoku, you will be part of a supportive and dynamic environment where your contributions are valued and rewarded. We offer opportunities for growth, continuous learning, and an exciting career path in the restaurant industry.
Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Provide an exceptional guest experience, building warm and genuine relationships with all our guests. Be enthusiastic and adaptable, responding positively to the ever-changing business needs. Communicate well with the team and customers. Communicate any issues with management as and when they arise. Support colleagues where needed Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues. Open and close the restaurant. Lead daily briefings with knowledge and confidence. To have an excellent knowledge of our product offering Ensure the coffee machine is properly set and ready for the breakfast service. Report coffee wastage and staff drinks following procedure. Ensure the coffee station is properly refilled with milk, coffee beans, and takeaway stock. Ensure systems are working properly before opening the door to the guests. Minimize moving to the storage.
Join Our Team at Café Concerto! New Opening in Leeds - Coming Soon We are excited to announce the opening of our new Café Concerto beginning of November in Leeds and are looking for passionate individuals to join our team! Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area. You can also apply through our website: caffeconcerto.co.uk/careers If you are enthusiastic about hospitality and want to be part of our new adventure, apply now!
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
We are looking for an Assistant Manager to join our team in our seafood restaurant in the heart of Marylebone SANTO MARE . The main function of an Assistant Manager is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, Assistant Managers take over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: - Organising team schedules, - Handling staff issues and authorising vacation annual and sick leave. - Interviewing, hiring and training new employees - Evaluating employee performance and providing training and guidance as needed - Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget. - Ensuring that employees follow company policies, as well as health and safety regulations - Ensuring a high and consistent standard of customer service If you speak Italian is a plus. If you are passionate about the culinary industry, have leadership skills, and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team as an Assistant Manager!
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!
We are looking to hire a fantastic Supervisor for our flagship opening in Tottenham Court Road! On target earnings for this role are over £16.60 per hour including service charge. Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food, customers, people and display a huge willingness to learn · Demonstrate a good working knowledge of food and working in a small brand · Show you can learn quickly and integrate with our teams fast; we like to think that each branch is a family · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the pizzeria is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: - To be part of a small team, but within a growing brand - To work in the brand that has been voted 4th best pizzeria in the world! Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon
Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)
FRONT OF HOUSE TEAM LEADER - MAYHA LONDON Location: Marylebone, London ABOUT US: Mayha is an exclusive Japanese Omakase restaurant and cocktail bar in Marylebone, offering an intimate dining experience with just 11 seats. We pride ourselves on delivering exceptional multicourse culinary experiences that change seasonally, featuring the freshest local ingredients and premium seafood imported weekly from Japan. POSITION SUMMARY: As our FOH Team Leader, you will be responsible for supporting the team with the overall performance of the restaurant, including maintaining excellent customer service and health and safety standards. Your role is crucial in ensuring a pleasant and memorable experience for our guests while upholding our high service standards. Our menu offerings include: - Lunch : omakase and bento experience - Dinner: An elaborate multicourse experience featuring signature dishes KEY REQUIREMENTS: - Passion for the hospitality industry and its dynamic challenges - Strong leadership abilities and customer service excellence - Energy and motivation to drive exceptional guest experiences - Can-do attitude with excellent multitasking abilities - Results-driven mindset with ambition for career growth - Ability to maintain high service standards in an intimate dining setting WE OFFER: - Competitive salary: £14-19 per hour (including service) - 40 hours per week - 28 days holiday - Pension scheme - Retail discounts - Staff meals - Fun, supportive team culture - Career development opportunities - Future growth potential with upcoming new openings ADDITIONAL DETAILS: - Start date: Immediate - Location: Marylebone, London - Setting: Intimate 11-seat restaurant If you're passionate about high-end Japanese cuisine and creating exceptional dining experiences, we'd love to meet you for an interview this week. To apply, please forward your CV and a brief introduction about yourself. Join our team and be part of an exciting culinary journey at one of London's most exclusive Japanese dining destinations.
Join the Fun at Fresh Kids as a Children's Party Host Supervisor! Fresh Kids is an exciting and vibrant birthday party provider in Shepperton Surrey. We are building our team and looking for a Party Host Supervisor who is lively, enthusiastic and playful. If you have energy, creativity, and a passion for making kids' parties magical, we want you on board! About the Role: As a Children’s Party Host Supervisor at Fresh Kids, you’ll be responsible for creating an unforgettable experience for our young guests from the moment they arrive. You’ll oversee your party team to ensure the party runs smoothly, from setting up the space to handling refreshments and keeping everything safe and tidy. What We’re Looking For: An individual who is: - Energetic & Enthusiastic: You love engaging with children, joining in the fun, and keeping the energy high. - Imaginative: You can think on your feet and bring creativity to every party, making each event unique and special. - Friendly & Guest-Focused: You make kids and parents feel welcome, ensuring everyone enjoys their experience from start to finish. - Team Player: You can collaborate and oversee the team to make sure the party flows seamlessly. - Organised & Detail-Oriented: You’ll be responsible for setting up party rooms, organising activities and making sure everything stays clean and safe throughout the event. Key Responsibilities: - Provide a warm, fun welcome to children and their families. - Lead party activities, including games, competitions, and music-based play. - Keep the party running on schedule, ensuring transitions between activities are smooth. - Serve refreshments while maintaining a safe and hygienic environment. - Set up and clean the party areas, making sure everything is ready for the next event. - Assist with any special requests or needs during the party. - Maintain a safe and fun atmosphere for children, following health and safety guidelines. - Handle any parent or child queries with a professional and cheerful attitude. - Support with general venue duties, such as restocking supplies and organising materials for the next event. Qualifications / Experience: - Previous experience working with children in any capacity (teaching, babysitting, etc.) is a plus but not required. - A high-energy, positive attitude is a must! - Strong communication skills and the ability to engage with team members and kids of all ages. - Comfortable working in a fast-paced, high-energy environment. - Excellent availability on Saturday’s as weekends are our busiest time; and occasionally during school holidays. - Applicants for this role must be over 21 years of age. Why Join Us? If you love creating joyful experiences and bringing smiles to children’s faces, this is the job for you! Fresh Kids is all about having fun while ensuring a memorable day for our young guests. As Supervisor to our team, you’ll receive training, have the opportunity to develop your event management skills, and get to work in a dynamic, playful environment. Are you ready to join the fun and make every party a hit? Apply now to be a part of the Fresh Kids family as a Children’s Party Host Supervisor!
Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.
Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.
Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business
Floor Manager - Full time New Restaurant opening OSTERIA DEL MARE Opening date: mid-November 2024 Are you a first-class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next_ Restaurant Floor Manager here at Osteria Del Mare._ Essential requirements: · Experience within a high quality, fine dining and fast paced restaurant · Support the Senior Management team in ensuring the shift runs smoothly and our guests have a great experience · Make sure the company’s Food Hygiene and Health and Safety procedures are followed · Opening and closing procedures · People orientated with great passion for service and guest experience · Excellent food and drinks knowledge The Package and Benefits: · Rota based on 7 shifts, 5 days on and 2 days off! · Complimentary Meals on Duty. · Complimentary Dinner for two on your Birthday. · 50% Staff Discount · Excellent Training and Development Opportunities. · Staff Parties and Social Events.