SC Cleared - Logistics Helpdesk Administrator
hace 7 días
Hatfield
Security Cleared (SC Cleared) - Logistics Helpdesk Administrator Location: Hatfield Business Park, Hatfield AL10 Contract: 24/11/2025 - 31/05/2026 Pay: Umbrella: £18.58 per hour About the Role We are seeking a Logistics Helpdesk Administrator to join a busy and reactive team supporting Inside Sales, Projects, and Delivery Management. This is an office-based role for the initial training period (minimum 3 months), with the potential for hybrid working later. Key Responsibilities • Respond to emails, tasks, and Teams calls from internal teams, • Amend and update orders in WMCS, • Obtain Proof of Delivery (PODs) and progress claims within deadlines, • Arrange carriage forwards and manage suspended orders, • Liaise with couriers for quotations, deliveries, and invoice queries, • Handle returns requests, coordinate collections, and process credits in SAP, • Process Buy & Store orders in WMCS, • Strong communication skills and confidence when speaking with people, • Excellent organizational and multitasking abilities, • Ability to remain positive and proactive under pressure, • Attention to detail and accuracy in processing orders and invoices, • Security Clearance (SC) required, • Previous experience in logistics or a similar role is desirable but not essential