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Conference & Events Sales Executive - Eastwood Hall, Nottingham | Full-Time / Permanent £13.25 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Join the team at Eastwood Hall, a leading conference and events venue in the heart of Nottinghamshire. We’re looking for a driven and personable Conference & Events Sales Executive to convert enquiries into confirmed business and help deliver exceptional event experiences. In this role, you’ll manage incoming conference, meeting, and event enquiries, conduct show rounds, prepare bespoke proposals, and build strong relationships with corporate clients and event organisers. Working closely with operations and revenue teams, you’ll ensure a seamless handover from sale to delivery while consistently achieving sales targets and maximising revenue opportunities. The ideal candidate will have previous sales experience within hospitality or events, excellent communication skills, strong attention to detail, and a proactive, target-focused mindset. If you’re passionate about delivering outstanding service and thrive in a fast-paced environment, we’d love to hear from you. All about us... Eastwood Hall is a historic country house set within 26 acres of landscaped grounds in Nottinghamshire. Originally built in the 19th century and once home to the Barber Walker family, prominent figures in the region’s coal mining industry, the hall has been carefully restored and transformed into a modern conference, training and events venue. Today, Eastwood Hall blends its rich heritage with contemporary facilities, welcoming guests from across the UK for business events, meetings, and residential stays in a unique countryside setting. Conference & Events Sales Executive - The Role • Manage and respond to all conference and events enquiries in a timely and professional manner, • Convert enquiries into confirmed bookings to achieve and exceed sales targets, • Conduct client show rounds and venue tours, • Prepare tailored proposals, contracts, and detailed event quotations, • Negotiate rates in line with revenue strategy and business needs, • Proactively generate new business through outbound sales activity and account management, • Build and maintain strong relationships with corporate clients, agents, and event organisers, • Coordinate detailed handovers to the operations team to ensure seamless event delivery, • Maintain accurate records and reporting using the sales/CRM system, • Attend networking events, trade shows, and client meetings to promote the venue, • Upsell additional services and packages to maximise revenue opportunities, • Previous sales experience within hospitality, conferencing, or events, • Proven track record of achieving or exceeding sales targets, • Confident communicator with strong presentation and negotiation skills, • Highly organised with excellent attention to detail, • Customer-focused with a consultative sales approach, • Proactive, self-motivated, and results-driven, • Comfortable managing multiple enquiries in a fast-paced environment, • Strong administrative and IT skills (CRM and Microsoft Office proficiency), • Commercially aware with the ability to identify upselling opportunities, • Professional, personable, and confident conducting client show rounds, • Team-oriented with the ability to collaborate effectively across departments Not only will you be joining the Eastwood family you will also be joining Levy which is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams

Are you a positive, caring and compassionate role model looking for an exciting, new career opportunity providing invaluable support to children and young people? We are looking for a Children and Young Person's Residential Team Leader who is caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible Children & Young people through leading by example to other Children's & Young person’s support workers. About us: We are Cambian Group, the largest independent provider of care and education for children and young people. We believe that everyone has a personal best. Those we care for and those who care for them. You will find that you are part of a close, supportive team, all focused on achieving the best outcome for everyone. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. About the role: The working day can be very unpredictable and you could find yourself doing a variation of duties such as: • Planning team rotas to supporting the Deputy and Home Manager in various meetings and appointments. You’ll need to be flexible, reliable, adaptable able to read situations to help our young people make positive choices whist proactively supporting colleagues in their development through leading by example., • Working on a rota basis (average 169 hours a month full time) plus sleep ins depending on the size of the home., • We are looking for people with the ability to assist the Registered Manager and Deputy Manager in the implementation of all aspects of the Statement of Purpose, • You’ll need to have experience leading a team in Residential Care, • You’ll be qualified to NVQ level 3 or equivalent, • To receive supervision in line with Quality Standards and to take responsibility for personal development and progress of individual training needs, • To carry out all other reasonable tasks as directed by the Registered Manager and the Deputy Manager, • To deputise in the absence of the Registered Manager and Deputy Manager, • £30 Sleep in rate (2-3 sleep ins per week), • Overtime paid at an enhanced rate, • 224 hours annual leave per year, • Career enhancing qualifications and clear progression, • Full enhanced children’s and adults DBS paid for by Cambian Group, • 10-day paid intensive induction training course, face to face and online learning to support your development starting immediately, • 3-5 paid shadowing shifts working with an experienced Support Worker or Team Leader, • Guaranteed opportunity to be enrolled onto an NVQ Children and Young people’s workforce which is a national recognised qualification within the industry and profession of children’s residential services. This is worth over £6k and fully funded by Cambian Group to support you in progressing your career., • Free onsite parking and meals provided during your shift, • Company events / Fundraising / social activities, • Long service annual leave, • Refer a friend scheme Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Nursery Nurse Key InformationLocation: Lowdham, Nottinghamshire, United Kingdom Nottinghamshire NG14 7ENContract Type: Part-time Contract Length: PermanentSalary: £12.50-£13.20 per hour (£26,200 - £27667.20 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and working in a role where you can have fun, be creative, and help develop little minds? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Nursery Nurse to our friendly and dedicated team in Lowdham, Nottinghamshire, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: • A relevant Level 2 or Level 3 qualification in Childcare, • Extensive knowledge and understanding of the Early Years Foundation Stage (if applying for a qualified role)., • A commitment to ongoing professional development and staying updated with best practices in early years education, • Previous experience working in an Early Years setting, • Current paediatric first aid certificate, • Safeguarding and child protection training (although full training will be given) As a Qualified Nursery Nurse, you will: • Work as part of a team and provide a home from home environment for all children, • Keep and maintain accurate records and reports, • Model best practice in accordance with regulatory guidelines, • Use a friendly approach with parents and carers, children, and colleagues, • Provide a safe, stimulating, and educational environment for the children to learn, play, explore and develop, • Maintain a homely environment for all children, which is clean and organised, • Implement interesting and inspiring activities for children to learn through play, • Build relationships with Key Children, record their interests and achievements through observations, • Be always available for your Key Children, having a responsibility for your children’s care and development, • Communicate with parents/carers through our Satchel app, face to face meetings or report writing Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours and flexible shift options Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling interviews Expected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised, • Background checks, References, DBS, Qualification Verification will be carried out in accordance with our Safer Recruitment Policy We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check. IND1 ROL

Job Title: Nursery Apprentice Location: West Bridgford, Nottinghamshire, United Kingdom, Nottinghamshire, NG2 5ASContract Type: ApprenticeshipContract Length: 18 months Hours: Up to 40 hours per weekSalary: £7.55 per hour (£15,824.80 fulltime 40 hour per week equivalent)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Start Your Career in Early Years Are you passionate about working with children and eager to learn more about child development? At Kindred, we offer an exciting Nursery Apprentice vacancy where you’ll gain hands-on experience while developing the essential skills needed for a rewarding career in early years education. As a Nursery Apprentice, you’ll work alongside a friendly and experienced team in a warm, nurturing environment. With structured training, dedicated mentorship, and plenty of opportunities to learn, you’ll be supported every step of the way as you grow in confidence and capability. This is the perfect opportunity for someone looking to begin their early years journey in a workplace that truly values learning, development, and a strong family feel. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. Through creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values are at the heart of everything we do: • Always Learning – Seeking opportunities to develop ourselves and others, • Inspirational – Creating magic in every action As a Nursery Apprentice, you will: • Work towards completing a Level 2 or Level 3 Early Years qualification within an agreed timeframe, • Learn all aspects of the Key Person role with the support of a dedicated mentor, • Observe children’s development and support their learning through play, • Carry out practitioner tasks under guidance and supervision, • Work collaboratively as part of a supportive nursery team About You Essential • A genuine interest in working within Early Years childcare, • Commitment to completing an apprenticeship qualification, • Friendly, approachable, and eager to learn We are committed to helping you succeed and grow: • A dedicated mentor to guide and support you throughout your qualification, • Enrolment onto a Level 2 or Level 3 Childcare qualification, • Protected time for on-the-job training and study, • Ongoing support to understand and follow company policies and procedures At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong teamwork and genuine care, • Career Development – Clear progression opportunities beyond your apprenticeship, • Work-Life Balance – Structured hours in a supportive environment, • Competitive Pay & Benefits – Generous benefits alongside your apprenticeship, • Interviews: Rolling interviews, • A video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Apprentice position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining why you’d like to start your early years career with Kindred. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check.

Join Eagle (G.E.T.) Fabrications as a Mobile Welder/Fabricator Team Leader, earning £18.50–£20.50 per hour with overtime, travel, hotels paid, and UK-wide site work. Welder/Fabricator Team LeaderBulwell, Nottinghamshire (UK-wide travel – mainly South/London sites) • Full time, Monday – Friday (working away weekly), • Permanent position with overtime opportunities (after 40 hours) Eagle (G.E.T.) Fabrications Limited are a family-run company that are in Bulwell, Nottinghamshire, only a short distance away from Junction 26 of the M1 in the East Midlands. Since Eagle (G.E.T.) Fabrications formed in October 2010, we have grown considerably in the marketplace in which we operate, rapidly becoming one of the leading manufacturers of bespoke steel fabrications catering for the quarrying, mining, recycling, and waste management sectors. Bespoke by nature, every day is different, so you’ll remain interested, challenged, and engaged in the job. Due to our current workload and significant future order pipeline, we need quality people to join our already highly skilled team. We are looking for an experienced Mobile Welder/Fabricator or Plant fitter to join our growing team of Site Engineers to assist with planned, reactive, and emergency maintenance on various clients’ premises across the UK. We currently have a Head Office based in Nottingham, but carry out work in all areas of the UK, with most Teams working weekly in the South/London areas. The Role This mobile role requires you to work away Monday – Friday every week, on-site at various clients’ premises. Your role will be to undertake planned, reactive maintenance and emergency running repairs to fixed and mobile plant across various Recycling, Material Processing and Quarrying Plants. In this mobile role, you will be a Team Leader, working either in pairs or a group of teams, alongside other Welders/Fabricators and Engineers. Carrying out Installation, Maintenance, General Welding and Fabrication tasks on a variety of fixed plant machinery and equipment on a range of sites across the UK. In your role as Team Leader, you will be expected to run the work on-site, finding the best solutions to problems, and leading your team to solve and overcome these most efficiently and effectively. Part of your daily tasks will include creating reports at the end of the day, utilising a custom app and a provided tablet/4G dongle, and carrying out on-site Risk Assessment and Method Statements when required. The Successful Candidate: • Must be able to work away 5 days a week. Applicants should not apply if this is not the case. (Typically, you will not return home during this period and will be put up in a hotel near the working location)., • Travel to a variety of sites across the UK, mainly Southern/London-based., • Experienced MIG and Stick Welder, with a welding background essential. (4-5 years’ experience desirable), • GAS cutting/burning required., • Fabrication or Steelworker background essential. (2-3 years’ experience desirable)., • Forward thinking individual., • Ability to take on responsibilities., • Able to solve problems when presented with them., • Ambitions to learn new skills and progress within the company., • Mature attitude to work ethics and values which align with those of the company., • Experience and knowledge of working with hand tools., • Be in good health, physically fit and able to carry heavy loads., • Have good communication, organisation and teamwork skills, • Have a good understanding of health and safety, • Be able to work flexibly and meet deadlines, • Have a full UK Driving Licence, • 28 days holiday, • Additional Christmas Closure - average of 3-4 days additional paid leave over the Christmas period, • Bereavement leave, • Company pension scheme, • Bonus scheme and performance-related bonuses, • Company events to foster team spirit, • Employee mentoring programme for development and progression, • Flexible time off for appointments If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Recycling, Construction, Civil, Quarrying, Mining, Quarry, Welder, Fabricating, Welding, Fitter, Fleet, Engineering, Mechanical, Workshop, Plant, Heavy, Maintenance, Field, Service

About Us At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Conference & Events Sales Executive - Eastwood Hall, Nottingham | Full-Time / Permanent £13.25 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Join the team at Eastwood Hall, a leading conference and events venue in the heart of Nottinghamshire. We’re looking for a driven and personable Conference & Events Sales Executive to convert enquiries into confirmed business and help deliver exceptional event experiences. In this role, you’ll manage incoming conference, meeting, and event enquiries, conduct show rounds, prepare bespoke proposals, and build strong relationships with corporate clients and event organisers. Working closely with operations and revenue teams, you’ll ensure a seamless handover from sale to delivery while consistently achieving sales targets and maximising revenue opportunities. The ideal candidate will have previous sales experience within hospitality or events, excellent communication skills, strong attention to detail, and a proactive, target-focused mindset. If you’re passionate about delivering outstanding service and thrive in a fast-paced environment, we’d love to hear from you. All about us... Eastwood Hall is a historic country house set within 26 acres of landscaped grounds in Nottinghamshire. Originally built in the 19th century and once home to the Barber Walker family, prominent figures in the region’s coal mining industry, the hall has been carefully restored and transformed into a modern conference, training and events venue. Today, Eastwood Hall blends its rich heritage with contemporary facilities, welcoming guests from across the UK for business events, meetings, and residential stays in a unique countryside setting. Conference & Events Sales Executive - The Role * Manage and respond to all conference and events enquiries in a timely and professional manner * Convert enquiries into confirmed bookings to achieve and exceed sales targets * Conduct client show rounds and venue tours * Prepare tailored proposals, contracts, and detailed event quotations * Negotiate rates in line with revenue strategy and business needs * Proactively generate new business through outbound sales activity and account management * Build and maintain strong relationships with corporate clients, agents, and event organisers * Coordinate detailed handovers to the operations team to ensure seamless event delivery * Maintain accurate records and reporting using the sales/CRM system * Attend networking events, trade shows, and client meetings to promote the venue * Upsell additional services and packages to maximise revenue opportunities * Monitor competitor activity and market trends to identify growth opportunities What we're looking for * Previous sales experience within hospitality, conferencing, or events * Proven track record of achieving or exceeding sales targets * Confident communicator with strong presentation and negotiation skills * Highly organised with excellent attention to detail * Customer-focused with a consultative sales approach * Proactive, self-motivated, and results-driven * Comfortable managing multiple enquiries in a fast-paced environment * Strong administrative and IT skills (CRM and Microsoft Office proficiency) * Commercially aware with the ability to identify upselling opportunities * Professional, personable, and confident conducting client show rounds * Team-oriented with the ability to collaborate effectively across departments * Flexible approach to working hours to meet business needs Why Join Us? Not only will you be joining the Eastwood family you will also be joining Levy which is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2002/94201001/52791952/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job title: Internal Sales Manager Location: Nottingham or Reading Salary: £Competitive Working pattern: 4 days per week in the office Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. XMA are seeking an experienced and commercially focused Internal Sales Manager to lead and develop a high-performing internal sales team. This role is suited to a self-sufficient, results-driven leader who thrives in a fast-paced, target-led environment and has a strong focus on performance, KPIs, and continuous improvement. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Manager You will manage and mentor Team Leaders and Internal Sales Account Managers, ensuring the team consistently delivers against revenue targets, margin expectations, and activity KPIs. • Set, monitor and drive monthly revenue and margin targets, • Own KPI management across activity, conversion, and pipeline, • Conduct regular 1-to-1s focused on performance, development, and output, • Drive accurate weekly forecasting and opportunity management, • Analyse sales data and implement actions to increase conversion and customer value, • Build a high-performance culture focused on accountability and results, • Work cross-functionally with Marketing and internal stakeholders to maximise lead generation and campaign ROI, • Recruit, develop and retain top internal sales talent About You: Internal Sales Manager • Experience leading a target-driven internal sales team, • Confident being measured on numbers and performance, • Understands forecasting, conversion rates, and commercial drivers, • Self-sufficient, decisive, and comfortable making performance calls, • Enjoys mentoring and developing individuals to exceed targets, • Thrives in fast-paced, results-oriented environments. We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Keywords: Internal Sales Manager, Inside Sales Manager, Sales Manager, Player Manager, Team Leader, Sales Team Leader, Head of Sales, Head of Inside Sales, Head of Internal Sales, Commercial Sales Manager, B2B Sales Manager, Internal Sales

Job Title: Supervising Social Worker Responsible To: Registered/Deputy Manager Location: Mansfield/Nottingham area Working Hours: 37.5 Hours Per Week Monday - Friday Pay: Up to £39,000.00 per year Job Types: Full-time, Permanent Main Purpose of Job To represent Swiis Values while providing a comprehensive and flexible social work service to foster carers and children/young people as required. In compliance of all regulatory requirements and Social Work England Standards of practice. Support and Supervision of Foster Carers 1. Manage and supervise a caseload of approved foster carers., 2. Monitor and evaluate, the continued suitability and competence of Foster Carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people., 3. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the Swiis policies and procedures., 4. Support Foster Carers to evidence their competence against the TSD Standards and complete the workbook within specified timescales, assess evidence provided and sign off each standard where sufficient evidence has been provided., 5. Provide and record regular supervision to allocated foster carers in line with Swiis’s operational procedures, as to frequency and content; and undertake such additional support visits/telephone contact with foster carers as placement agreements/ contracts may specify or require., 6. Work in partnership to help identify any needs within the foster family e.g. respite, activities, holidays, with all members of the child’s network, including contributing to all relevant meetings and any other tasks defined., 7. Contribute to foster carer annual reviews, within required timescales, providing written evidence of competence. Presenting annual review reports to Swiis panel as required., 8. Identify learning and development needs of foster carers. Document these in the Personal Professional Development Plan (PPDP) and recommend actions required to address them., 9. Undertake re-assessments of current foster carers where necessary., 10. Attend any meetings to support foster carers, children and young people., 11. Support foster carers in preparing children and young people for independent or semi-independent living., 12. Assist or delivery of foster carer workshops and support groups., 13. Participate in the Out of Hours duty system. Safeguarding Children and Young People 1. Social Workers must ensure each child has an accurate and up to date care plan on file and that carers have a copy available for reference., 2. Work in partnership with the relevant authority to ensure that the child and young person’s needs as identified in the care plan and placement agreement are met., 3. Ensure that each child/young person has in place a current: Placement Plan (with delegated authority). Health & Personal Education Plan and where appropriate a Pathway Plan. 4. Individual risk assessment and safe caring documents are completed for all children/young including behaviour management plans where appropriate., 5. Ensure each child has a placement agreement on file and that carers have a copy available for reference if appropriate., 6. Ensure that comprehensive case recordings are completed and maintained within policy timeframes and added to the relevant agency database., 7. Demonstrate a sound knowledge of fostering regulations & child safeguarding procedures., 8. Participate in negotiation between Swiis and Local Authorities to ensure that each child or young person placed is carefully matched with a foster carer capable of meeting their needs., 9. Ensure all paperwork and procedures in relation to critical Incidents and notifiable events, are completed., 10. Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration., 11. Attend social, educational and leisure activities relating to the support of children, young people and foster carers., 12. In consultation with line manager, ensure that learning and development needs meet the requirements of professional development., 13. Ensure that all foster carers and household members, support persons etc aged 18+ have an up to date DBS., 14. Attend meetings and/or provide reports for commissioning or care teams to address individual needs and care package. Administration 1. Take responsibility for administration in relation to the social work task to include file administration, typing of all communication, reports and case recordings and comply with database compliance policies and procedures, ensuring that all requirements of the system are met., 2. Maintain data management of all information regarding foster carers and children in line with Data Protection and Swiis storage, retention, archive, policy., 3. Ensure our recordkeeping and data processing procedures comply with GDPR requirements and agency Policy related to data protection. Additional Duties 1. The post holder will be expected to demonstrate that Swiis’ Values are at the heart of all they do., 2. The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post., 3. The post holder will be expected to reach a minimum basic standard of I.T. competence to be able to use Company electronic systems effectively., 4. The post holder will be expected to ensure to comply with Equal Opportunities Policy and Procedure in all employment practices. Health & Safety Responsibilities 1. Be familiar with the Company’s Health and Safety Policy and ensure that all relevant rules and procedures are conformed to at all times., 2. Identify all risks to health and safety and take suitable and adequate measures to eliminate, reduce or control those risks., 3. Ensure that all employees are aware of the safety, fire and first aid facilities and procedures., 4. Ensure that staff specifically nominated to carry out duties as part of the health and safety policy are adequately trained, supported and have the resources to carry out their role i.e. first aid personnel, safety officers, fire wardens, safety representatives., 5. Personally undertake health and safety training and periodically review and update own level of awareness of health and safety., 6. Ensure the proper use of all equipment issued in the interest of health, safety or welfare i.e. protective clothing, hands-free mobile telephone kit, lifting equipment., 7. Ensure that any situation that represents a danger and all accidents/incidents are dealt with promptly and sufficiently by the appropriate person., 8. Take responsibility for own health and safety and that of others by following health and safety systems and procedures and keeping all work areas clean and tidy., 9. Take responsibility for fire prevention i.e. ensure that staff do not smoke in offices and cars, overload electrical circuits, wedge open or block fire doors etc. Driving (if applicable) 1. Acquire, maintain, tax and adequately insure a vehicle fit for business purpose reporting any change in vehicle or insurance cover immediately to HR., 2. Maintain a full current licence and report any endorsements or disqualification immediately., 3. Obey all applicable road safety legislation., 4. Plan journeys to avoid travelling in adverse weather conditions and for excessive hours taking a break at least every two hours., 5. Ensure that passengers are carried only in accordance with the vehicle manufacturer’s design specification with a seat for everyone and seat belts worn on all journeys., 6. Avoid the use, where possible, of hands-free’ mobile telephones, whilst driving. Equal Opportunities/Diversity 1. Set a good example of appropriate behaviour and ensure that there is a supportive working environment., 2. Avoid unlawful discrimination in all operations and aspects of recruitment and management of staff i.e. promotion, training, pay, benefits, discipline etc., 3. Ensure that staff know what standards of behaviour are expected and intervene to stop discrimination, bullying or harassment., 4. Report complaints of discrimination, bullying or harassment immediately to line manager/Group HR. Benefits • Competitive annual salary of up to £39,000 per annum (plus car allowance), • Up to 38 days annual leave per annum inclusive of bank holidays, • Excellent Private Dental and Healthcare Scheme available*, • Company Pensions Scheme with options to increase contributions, • Life Assurance benefit of up to 3 times your annual salary paid to your beneficiaries, • Swiis are currently operating a hybrid home working schedule, *This is subject to change depending on the needs of the business., • Additional payment for OOHS, • Car allowance of £3,400 per year About Swiis: Swiis Foster Care is a national leading Independent Fostering Agency with consistently Outstanding Ofsted inspections due in part to the high-quality service provided to our foster carers and children and young people in our care. Swiis Foster Care is a family-owned independent fostering provider which has been operating for over twenty years. Swiis Foster Care is a continuously expanding company and offers significant development opportunity for the right candidate. Apply now If you believe that you have the appropriate experience and ambition to work for one of the finest Independent Foster Care Agencies in the UK and have the desire to really improve outcomes for children and young people looked after, then please submit an up-to-date CV detailing a full employment history. Swiis is an equal opportunities employer. We are committed to ensuring that our staff have excellent working conditions and genuine career opportunities. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake the appropriate checks which will include an Enhanced Disclosure & Barring Service Check.

As part of our Emergency Response Team, you’ll be the first on the scene at customers’ homes, which makes you the face of our brand for people who are worried about potential gas escapes or carbon monoxide activated alarms. Sometimes you’ll be dealing with the emergency services on behalf of our customers, making you part of a team that’s responsible for protecting people’s lives. They could be vulnerable, elderly, or simply looking for help, and it’s that level of empathy, plus the pride you’ll feel from caring for people and keeping them safe in their homes that could make you a Cadent person. It’s a role where no two days are the same, so from installation, replacement, and maintenance of gas meters for our home and business customers, to high rise and gas safety regulation surveys, to fitting cooker safety valves, when we say it’s a varied role, we mean it. You MUST have a full valid driver’s licence. You will be required to work on a shift pattern rota [averaging 40 hours per week] which will include weekends & unsociable hours. We are looking for excellent communication skills and the ability to keep calm under pressure. The ideal candidate shall: • Be able to work in a Dynamic and collaborative work environment., • Have a Strong knowledge of gas systems, regulations, and safety protocols., • Excellent problem-solving skills and attention to detail., • Ability to work independently and in a team environment. An understanding of Standards, Legislation, Codes of Practice and Health and Safety. But ultimately, it’s about pride, purpose, thinking on your feet, and taking ownership. That’s what will make you a perfect fit in our team. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

*This position is not remote. We have multiple onsite locations across the United Kingdom for our client. For our client, a leading company in the UK, we are looking for a Speech Language Pathologist / Speech Therapist Salary Range: £40,000 - £80, 000 per annum + Bonus – Depending on experience Location: United Kingdom (Multiple Locations) On Site Your Responsibilities: • Assess, diagnose, and treat speech, language, voice, communication, and swallowing disorders., • Develop personalized therapy plans based on patient evaluations and clinical findings., • Provide therapy sessions for patients across different age groups, including children, adults, and seniors., • Collaborate with physicians, occupational therapists, psychologists, teachers, and caregivers to support overall patient progress., • Educate patients and families on therapy exercises and home-care programs to ensure continued improvement., • Maintain accurate and up-to-date patient documentation, treatment records, and progress reports., • Utilize evidence-based practices and advanced treatment tools to deliver high-quality care., • Support therapy services across various settings such as hospitals, schools, clinics, rehabilitation facilities, and home health environments. Essential Criteria: • Undergraduate or Postgraduate degree in Speech and Language Therapy, • HCPC registered, • 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting., • Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles, • Some knowledge of neurodiversity and trauma informed practice, • Some experience of multi-disciplinary working in a range of settings, • Some experience of communicating with/working with families/relatives and carers, • An interest in developing knowledge and skills in different areas of SaLT practice, • Good relationship building, analytical and judgmental skills, • Good communication skills (oral and written), • Good time management and organizational skills, • Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards, • Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile, • Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group, • Ability to work collaboratively as part of the multi-disciplinary team, • Willingness to attend training and working towards further qualifications relevant to the client group supporting, • ASD Experience Desirable: • Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual’s communication strengths, differences, traits, difficulties and needs profile, • Some evidence of understanding the relationship between arousal levels and communication This Is What Our Client Offers You: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical heath checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • Cycle to Work Schemes, • Critical illness cover, • £5000 Welcome Bonus (T&C’s apply) Does this sound exciting to you? Then apply with your latest CV in PDF format. We look forward to receiving your application!

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireFinancial Support AdvisorSalary of £28,000From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability.As a member of our Collections Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you’ll manage each individual situation to help find a suitable outcome for them.What you’ll doRemain customer focused and put them at the centre of every decision You’ll get to grips with customers’ financial situations, figuring out their budget and helping them understand what payments are affordable for them.Use your judgement when assessing the right outcome for the customerCredit can be complicated. You’ll help our customers understand complex information by explaining it in really clear terms.Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You’ll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place.What we’re looking forA natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing.A team player that acts with integrity and treats our customers and associates with respectWe’d love it if you have first-hand experience within the Finance Industry - but don’t worry if not, as this isn’t a deal breaker!A great communicatorA passion for giving the best advice to every customer you speak to through empathy and advocacyWe are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.Where and how you'll workAt Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday.Once you have completed training you’ll move onto the following rotating shift pattern:Monday to Friday:8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs)10:00 to 18:3011:30 to 20:00Weekends:You’ll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you’ll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday.Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can!What’s in it for youWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Outcome ManagerAbout the roleWe are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business.What you’ll doOversee the Customer Journey testing programme, ensuring an effective and efficient approach to testingDevelop and mentor the testing team fostering an environment of continuous improvement and excellenceInform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendationsBe a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processesEnhance and refine the testing methodology, adapting best practices and innovating approachesCollaborate with insight providers across the whole UK businessWhat we’re looking forOutcome testing or Quality Assurance experience in a regulated environmentAbility to lead a testing programme delivering results through othersAn ability to self-identify process improvements to improve efficiency, and then execute themGreat stakeholder management skills and the ability to influence and collaborate with a wide range of different peopleAble to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reportsStrong organisational skills and the ability to remain focused and flexible in a changing environmentWhere and how you'll workThis is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.What’s in it for youBring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront – to provide LGBTQ+ support for all associatesMind Your Mind – signposting support and promoting positive mental wellbeing for allWomen in Tech – promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Private Client Solicitor – Nottingham Are you a skilled Private Client Solicitor looking to join a collaborative and forward-thinking legal team? Our client, a highly respected and award-winning firm based in Nottingham, is seeking a dedicated Solicitor to join its Private Client department. The Role: As a key member of the Private Client team, you will manage a varied caseload including: • Estate Administration, • Estate Planning (IHT, Care Home Fee planning, Wills, LPAs, Trusts), • Occasional Court of Protection work, • Qualified Solicitor with a minimum of 2 years PQE, • Strong expertise in Private Client law, • Proven experience handling a broad caseload, • Excellent communication and client care skills This firm is committed to employee success and wellbeing, offering a positive and collaborative working environment. You'll benefit from: • Enhanced annual leave + UK Bank Holidays, • Birthday leave and additional time off over Christmas and New Year, • Private healthcare options, • Enhanced pension contributions Apply now to join a firm that values your growth, wellbeing and professional development. #INDMALN

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002 Part of the Telecom Plus group • Utilities are constantly rising., • Save money on essential services. This is a Self Employed Opportunity • Work around your existing job, • And fit around family commitments, • Potential earnings from £500-£3000 pcm, • Unlimited income potential for team builders Earnings are dependant upon the effort and time you put in. This is an opportunity to build for your financial security. To apply, you MUST be permitted to work in the UK, Minimum age 21 and not on a student VISA This is NOT a warehouse Job To find out more click APPLY NOW A company representative will call to explain and answer your questions with no obligation interested then click apply now.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Signpost customers to additional support resources Support our business in improving our processes A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; Strong organisational skills and the ability to remain focused and flexible in a changing environment This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; Strong organisational skills and the ability to remain focused and flexible in a changing environment This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireFinancial Support Advisor Salary of £28,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you’ll manage each individual situation to help find a suitable outcome for them. You’ll get to grips with customers’ financial situations, figuring out their budget and helping them understand what payments are affordable for them. Credit can be complicated. You’ll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You’ll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. We’d love it if you have first-hand experience within the Finance Industry - but don’t worry if not, as this isn’t a deal breaker! We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you’ll move onto the following rotating shift pattern: Monday to Friday: Weekends: You’ll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you’ll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireFinancial Support Advisor Salary of £28,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you’ll manage each individual situation to help find a suitable outcome for them. You’ll get to grips with customers’ financial situations, figuring out their budget and helping them understand what payments are affordable for them. Credit can be complicated. You’ll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You’ll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. We’d love it if you have first-hand experience within the Finance Industry - but don’t worry if not, as this isn’t a deal breaker! We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you’ll move onto the following rotating shift pattern: Monday to Friday: Weekends: You’ll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you’ll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Signpost customers to additional support resources Support our business in improving our processes A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; Strong organisational skills and the ability to remain focused and flexible in a changing environment This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Signpost customers to additional support resources Support our business in improving our processes A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Signpost customers to additional support resources Support our business in improving our processes A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. At Capital One, we invest in your training and development. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xkybehq Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCustomer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Remain customer focused and put them at the centre of every decision Signpost customers to additional support resources Support our business in improving our processes What we’re looking for Expert attention to detail would make you a superstar in this role Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! Experience A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Increase your chances of an interview by reading the following overview of this role before making an application. Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xrlawcv Together, we are on a quest to change banking for good.

ER Advisor | 12 Month FTC | Midlands-Based | Hybrid - Home-Based - Up to £35,000.Use your ER expertise in a flexible role with PIB Group, where we have an urgent requirement for someone willing to travel, managing a varied caseload and providing practical, timely advice to managers.Strong, hands-on

Connells Group, the Home of Opportunity, is looking for a highly motivated.As part of the Connells Group — the UK’s leading and most recognised property services business — this is an outstanding opportunity to launch or accelerate your career in lettings.You’ll benefit from industry‑leadi

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Data Entry Clerk Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.