Nights Team Member - Casual
hace 11 días
Basildon
While most guests are asleep, you’ll be helping keep the hotel safe, organised and welcoming. As a Night Team Member, you’ll support overnight operations and ensure guests feel secure, looked after and comfortable throughout the night. • Respond to guest requests promptly and professionally, • Maintain safety and security procedures during the night shift, • Carry out regular security and safety checks, • Support colleagues with overnight operational needs, • Assist with basic maintenance or housekeeping issues when they arise, • Set up meeting rooms and prepare public areas as required, • Serve food and beverages to guests when needed, • Manage guest check‑ins and check‑outs overnight, • Respond calmly to emergency situations, • Complete clear, accurate reports for management, • You help create a safe, reassuring environment for guests overnight, • Your reliability supports smooth operations while the hotel sleeps, • You’re part of a close‑knit night team that guests and colleagues depend on, • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio., • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply)., • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays., • Eye care, • Free legal & money advice, • Counseling sessions, • Cycle to work scheme, • Wellbeing tips and support fitness videos, • Recipe ideas, • Advice on keeping active and healthy living, • Wellbeing podcasts and tv, • Breathing exercises, • 24/7 advice and support line, • Team reward & recognition, • Free meals on duty #J-18808-Ljbffr