Account Coordinator
10 days ago
Scunthorpe
Onsite Account Coordinator - Gi Group, Scunthorpe Location: Scunthorpe Hours: Full time, site-based with regular cover of 06:00-14:30 shift Salary: £27,400 plus bonus We’re looking for a proactive Onsite Account Coordinator to support the Account Manager/Senior Account Manager and onsite team to deliver exceptional service to our client. You’ll manage the day-to-day administration of temporary labour, support onboarding and payroll, maintain accurate records, and build strong relationships with site stakeholders to ensure smooth operations and high worker satisfaction. • Support the Account Manager with daily site activities and administrative tasks., • Manage temporary workforce processes: onboarding, inductions, starters and leavers, absence management, return-to-work interviews and terminations., • Process weekly payroll data accurately and meet payroll deadlines., • Allocate labour effectively to meet client demand and skill requirements; perform daily check-ins and monitor performance against KPIs., • Resolve worker and client queries (holiday, pay, attendance) and escalate complex issues appropriately., • Ensure right-to-work checks are completed and all documents are ready for payroll and inductions., • Place adverts, screen candidates, manage interview/induction diaries and register new temporary staff., • Provide out-of-hours mobile cover for no-shows and urgent site needs., • Perform other duties as assigned to support the Account team., • Strong administrative ability with excellent attention to detail., • Proven customer-service mindset and ability to build relationships with stakeholders at all levels., • Good organisation, time-management and problem-solving skills; able to work under pressure and meet tight deadlines., • Basic IT literacy (Microsoft Office); comfortable learning and using HR/ATS and payroll systems., • Good verbal and written communication skills., • Experience working in recruitment, temporary workforce management, or on-site account support is highly desirable., • Structured training and development opportunities., • Clear progression routes, • Supportive, values-led working environment #J-18808-Ljbffr