Clinical Services Co-ordinator (Greater London)
18 hours ago
London
Cavendish Homecare are recruiting for a Clinical Services Co-ordinator to join our team. Purpose of Position • To support the Registered Nurse Manager, Nominated Individual and the Management team in the day-to-day running of the business., • To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the client., • To ensure that each client receives care appropriate to their individual needs., • To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014., • To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation. Principal Responsibilities • To assist in the day-to-day running of the organisation and to act as the person-in-charge whenever asked to by the Registered Nurse Manager., • To manage a caseload of clients, taking responsibility for all aspects of their care including daily notes review, auditing, communication with care teams and clients, Risk Assessments, creation and updating of Care Plans., • To ensure accurate, timely, and compliant clinical documentation and reporting within the electronic systems in place., • To visit clients in their own homes to assess and monitor, as deemed appropriate., • To investigate complaints, take appropriate action and report these to the Management team., • To safeguard clients from abuse and act immediately to report any suspected abuse, following the organisation’s policies and procedures., • To support the Management team to maintain ISO and CQC registration and to achieve an Outstanding rating at the next inspection., • To engage in positive working relationships with GPs, hospitals, local agencies and the wider multidisciplinary team, demonstrating compassion and effective communication skills., • To ensure that clients’ privacy, dignity, choice, independence and safety are actively promoted at all times., • To conduct staff appraisals and supervisions., • To collaborate with the bookings team to ensure effective planning and suitable staffing of client cases., • To coordinate and participate in the orientation and ongoing training of nurses and carers. Required skills: • Registered Nurse with current NMC registration, • thorough knowledge of CQC guidelines, • excellent written and spoken communication skills, and exceptional attention to detail, • dedication, compassion and energy, • reliable, dependable and a team player who is willing to help others, • the ability to show initiative and to have a positive, can-do attitude Ideally you will: • have experience in private health care, • have a solid understanding of the homecare sector, • have had previous clinical management experience, • have excellent computer skills The organisation is committed to safeguarding and promoting the welfare of clients therefore the successful applicant will be required to undertake an enhanced DBS disclosure.