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Candidates should hold a degree in IT and preferably be ITIL v4 certified.

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices.

This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery. Candidates should have proven experience in a similar role within the IT services sector and a strong understanding of ITIL frameworks.

A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support.This role will work with diverse teams globally, addressing technical challenges while ensuring the efficiency of IT systems.The position requires at least 5 years of IT experience, focusi

This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement.

SOC Team Lead/Manager - ITIL/ISM/SIEM - New Role. Knowledge of ITIL or similar service management frameworks (practical application preferred over rigid adherence).

A global consultancy firm is seeking an ITIL Configuration Manager for NATO projects in Greater London. Candidates should have at least five years of relevant experience and an ITIL4 Foundation Certification.

This role involves embedding ITIL-based practices, enhancing service management operations, and driving excellence through an offshore delivery model. The ideal candidate should have extensive experience in global IT service management, strong knowledge of ITIL frameworks, and exceptional stakeholde

The role involves being the first point of contact for IT support queries, delivering excellent customer service, and working within the ITIL framework.

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. Candidates should have technical support experience and relevant certifications like ITIL Foundation.

Applicants should have extensive ITIL experience and knowledge in managing cloud solutions like AWS and Azure.

The ideal candidate will have experience with the ServiceNow application, and the ITIL Framework, and will thrive in a dynamic environment.

A technology firm is looking for a Mainframe System Automation Engineer in Nottingham, UK.The ideal candidate will have over 5 years of experience in a complex mainframe environment and be responsible for providing expert automation support, managing tools, and developing Splunk dashboards.Key respo

A leading recruitment agency is seeking a skilled professional with expertise in social care and strong knowledge of ITIL frameworks.

ITIL certifications, such as ITIL Foundation and ITIL Practitioner, are highly desirable. Experience in implementing and managing ITIL practices in an organisation. Experience working within a service provider environment delivering ITIL-based solutions to customers.

Candidates should have experience with ServiceNow or Jira, as well as ITIL certification.

Candidates must possess knowledge of ITIL and be able to establish operational models.

The role requires strong expertise in Microsoft Active Directory and ITIL processes.

This role requires strong expertise in data languages and experience with ITIL processes.

A technology consulting firm in Greater London is seeking an experienced ITIL Configuration Manager to oversee and execute the Configuration Management process. The ideal candidate should have five years of experience within this role, with ITIL4 Foundation Certification, and a profound understandin

Ideal candidates must have a strong background in capacity management, deep knowledge of ITIL practices, and the ability to manage service teams effectively.

Candidates should have strong customer service skills, ITIL experience, and familiarity with JIRA and AWS.

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards.

A global technology solutions provider is seeking a Junior Azure Infrastructure Engineer to join their team in Greater London.In this role, you will maintain and enhance the stability of infrastructure on the Azure platform, engage with internal teams, and deliver support in a dynamic healthcare env

This hybrid role involves managing incidents and ensuring stability within IT operations using the ITIL framework.

The role includes advanced incident management, supporting ITIL-aligned processes, and interacting with various stakeholders.

The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools.

Work closely with the PC partner organizations in UK and help them sell more of ITIL products. Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products. Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales

A leading British-owned tech company in Greater London is seeking an experienced ITIL Specialist to enhance service delivery and efficiency. The role involves working with the Service team to advise on ITIL-based processes and managing service performance metrics. Ideal candidates should have ITIL c

A global engineering firm in Bristol is seeking a Problem Manager to enhance the reliability and performance of critical digital services.The successful candidate will analyze incident trends, liaise with stakeholders, and lead problem management processes.Key requirements include strong analytical

A leading entertainment company is looking for a Configuration Manager (CMDB) to ensure the accuracy and integrity of the Configuration Management Database.This role is essential for maintaining reliable configuration data to support IT Service Management processes.The successful candidate will cham

The ideal candidate will have strong analytical skills, ITIL v4 certification, and a degree in IT or related field.

Ideal candidates will have a strong understanding of ITIL, experience with CMDB tools like ServiceNow, and excellent analytical skills.

Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. ITIL Certification (Intermediate or higher preferred).

The ideal candidate will have strong ITIL understanding, experience in service delivery management, and the ability to analyze and report performance metrics.

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