Property Manager
5 days ago
Leeds
Role Purpose The Property Manager is responsible for all end‑of‑tenancy and pre‑tenancy operational activity, ensuring properties are prepared to a high standard for new tenants and that vacating tenancies are handled efficiently. This is a field‑based, hands‑on role, focused on property condition, maintenance coordination, and ensuring a smooth transition between outgoing and incoming tenants. Property Managers play a crucial part in protecting landlord assets and ensuring properties are ready to re‑let quickly and compliantly. Key Responsibilities 1. End‑of‑Tenancy Management • Conduct end‑of‑tenancy checkouts, visiting properties to assess condition and identify required remedial works., • Take end‑of‑tenancy meter readings and ensure accurate reporting., • Arrange and oversee end‑of‑tenancy maintenance, cleaning, and repairs, ensuring landlords are kept informed., • Process deposit returns, negotiate deductions, and ensure deposits for new tenancies are registered correctly (with support from Admin where required). 1. Pre‑Tenancy Preparation • Progress New Applications to Move In, • Chase Referencing, • Ensure all Move in Compliance Documentation are ready, • Complete inventories and ensure they accurately reflect the property’s condition., • Carry out pre‑tenancy meter readings., • Arrange pre‑tenancy maintenance, cleaning, and any required works to ensure the property is ready for new tenants., • Ensure all pre‑tenancy tasks are completed in line with agreed timelines to support smooth move‑ins. 1. Property Visits & On‑Site Responsibilities • Visit vacant properties that are struggling to let, identifying condition issues or improvements needed., • Physically attend properties to understand maintenance requirements and ensure standards are met., • Support the operational flow between tenancies by being the “eyes on the ground” for the wider PM team. 1. Operational & Administrative Tasks • Raise relevant landlord invoices relating to end‑of‑tenancy or pre‑tenancy works (moving to SPM oversight)., • Assist the Senior Property Manager with any required tasks linked to tenancy transitions., • Ensure accurate documentation, reporting, and communication with landlords, tenants, and internal teams. Skills & Experience Required • Strong understanding of property condition, maintenance requirements, and tenancy transitions., • Confident in conducting checkouts, inventories, and property assessments., • Excellent organisational skills with the ability to manage multiple properties and deadlines., • Good communication skills, especially when explaining works, deductions, or property condition to landlords and tenants., • Ability to work independently, often on the road, with strong time‑management skills., • A full driving licence and access to a vehicle (essential due to the mobile nature of the role). Personal Attributes • Practical, hands‑on, and detail‑focused., • Confident assessing property condition and identifying required works., • Calm and professional when dealing with tenants at the end of their tenancy., • Proactive, reliable, and able to work autonomously., • Strong problem‑solver with a focus on getting properties re‑let quickly and to a high standard. Success Measures • Accurate and timely completion of checkouts, inventories, and tenancy transition tasks., • Properties prepared to a high standard and ready for new tenants on schedule., • Efficient turnaround of end‑of‑tenancy works, reducing void periods., • Clear communication with Senior PMs, landlords, and lettings teams., • Smooth handovers between tenancies with minimal delays or issues. Work Location: In person