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  • Supervisor
    Supervisor
    1 month ago
    £25000–£29000 yearly
    Full-time
    London

    Il Bistrotto is a new and contemporary Italian bistro in the heart of Chelsea — created in collaboration with Velier, one of the most influential names in the world of spirits. Our concept celebrates great food, exceptional cocktails, and a dynamic wine list, all served in a warm and stylish neighbourhood setting. We are now looking for a Supervisor to join our growing team — someone confident, versatile, and genuinely passionate about hospitality. What You’ll Do • Lead evening service with confidence, warmth, and attention to detail, • Deliver a high level of customer service while maintaining the relaxed, easy flow of a modern bistro, • Support the management team with daily operations, • Oversee stock control, ordering, and weekly/monthly stocktakes, • Assist in staff coordination, team motivation, and smooth shift management, • Ensure standards are kept consistently high across floor, bar, and guest experience, • Handle guest feedback professionally, always looking to elevate the overall experience Who You Are • You have previous experience in a supervisory role within hospitality, • You understand what makes great service — personable, genuine, and efficient, • You are organised, reliable, and comfortable taking initiative, • You have an interest in cocktails, wines, and Italian food culture, • You enjoy working in a close-knit team and thrive in a lively environment, • You’re adaptable, proactive, and not afraid to get hands-on when needed What We Offer • A chance to be part of a young, growing project in one of London’s most exciting neighbourhoods, • Work mainly in the evenings, • Mondays off every week, • Staff meals, training, and the chance to learn directly from Velier’s world-class spirits culture, • A positive, supportive environment where your ideas and input truly matter If you’re looking for your next step in hospitality and want to join a venue with energy, personality, and a strong identity — Il Bistrotto is the place for you.

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  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    1 month ago
    £38000–£45000 yearly
    Full-time
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

    Immediate start!
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  • Credit Controller
    Credit Controller
    1 month ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
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  • Barista / Cashier
    Barista / Cashier
    1 month ago
    £11–£13 hourly
    Full-time
    Isleworth

    About Us: Join our vibrant café where we blend exceptional coffee with a welcoming atmosphere. We are passionate about creating memorable experiences for our customers through great service and high-quality beverages. Job Description: We are seeking an enthusiastic and skilled Barista to join our team. As a Barista, you will be responsible for crafting delicious coffee and tea beverages, providing outstanding customer service, and maintaining a clean and inviting café environment. Your role is crucial in ensuring our customers leave with a smile and a perfect cup of coffee. Responsibilities: • Prepare and serve a variety of coffee and tea drinks, following our recipes and presentation standards., • Operate coffee-making equipment such as espresso machines, grinders, and brewers., • Maintain cleanliness and organization of the café, including workstations, seating areas, and restrooms., • Take customer orders and process transactions accurately using the POS system., • Provide exceptional customer service, including answering questions and making recommendations., • Assist in inventory management, including stocking supplies and notifying the manager of low stock levels., • Adhere to all health and safety regulations and best practices. Qualifications: • Previous experience as a Barista or in a customer service role is preferred., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • A passion for coffee and a desire to continuously learn and improve., • Attention to detail and a commitment to maintaining high standards., • Availability to work flexible hours, including weekends and holidays.

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  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £14–£15 hourly
    Full-time
    London

    Trogolo was founded from a passion for bringing the spirit of Tuscany to London, by the team behind Petersham Nurseries. Our vision is to showcase Italy’s finest wines, with a particular focus on Tuscany as well as other celebrated regions, alongside a seasonal menu inspired by traditional Tuscan ingredients and flavours. We also offer a carefully crafted aperitivo menu designed to complement our wine selection, creating the atmosphere of an elegant Tuscan wine bar where exceptional food, outstanding wines and genuine hospitality are central to the guest experience. Working at Trogolo means becoming part of a dynamic and supportive team. We value curiosity, collaboration and a positive attitude, and we are committed to fostering an environment where our people can learn, develop and grow. Every member of the team plays an essential role in delivering the warmth, energy and quality that define our brand. KEY RESPONSIBILITIES • Serve and delight guests, exceeding expectations and delivering an exceptional hospitality experience., • Work closely with management to build and maintain strong relationships with guests., • Uphold the standards of service and professionalism set by the restaurant, while demonstrating personality and individuality in style of service., • Provide a prompt, efficient and professional level of service at all times., • Maintain a positive and enthusiastic demeanour as part of a team of like-minded individuals., • Work as a team player, remaining flexible to ensure smooth and profitable operations., • Possess thorough knowledge of all menu items, including daily specials, ingredients, wines, drinks and any unavailable items., • Maintain the highest standards of personal hygiene and appearance, and always wear the correct uniform., • Ensure the restaurant is thoroughly cleaned and closed down in line with procedures., • Keep your section/station clean, stocked and prepared for service., • Report any guest complaints or feedback promptly to management., • Carry out management instructions promptly and effectively.

    Immediate start!
    No experience
    Easy apply
  • Care Manager
    Care Manager
    2 months ago
    £40400 yearly
    Full-time
    Hayes

    Job Overview: We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. Key Responsibilities: Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services., 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs., 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment., 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards., 2. Monitor and evaluate service delivery, implementing improvements as necessary. Financial Oversight: 1. Manage budgets effectively, ensuring resources are used efficiently., 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies., 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. Qualifications and Experience: 1. Proven experience in a managerial role within the care sector., 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care)., 3. Strong knowledge of care regulations and standards., 4. Excellent leadership, communication, and organizational skills., 5. Ability to manage budgets and resources effectively. What We Offer: 1. Competitive salary and benefits package., 2. Opportunities for professional development and career progression., 3. A supportive and collaborative working environment., 4. The chance to make a meaningful difference in the lives of our clients.

    Immediate start!
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  • Store Manager
    Store Manager
    2 months ago
    Full-time
    Southall

    Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)

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  • Logistics Coordinator
    Logistics Coordinator
    2 months ago
    Full-time
    Perivale

    Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

    No experience
    Easy apply
  • Kitchen Porter
    Kitchen Porter
    2 months ago
    Full-time
    Richmond

    Kitchen Porter – The Greyhound Kew Location: The Greyhound Kew, Kew, London Start Date: Immediate Salary: Competitive, based on experience About Us The Greyhound Kew is a friendly, welcoming pub in the heart of Kew, currently undergoing an exciting transformation. We’re passionate about great food, warm service, and creating a space the community can be proud of. As our kitchen team grows, we're looking for a reliable and hardworking Kitchen Porter to help keep everything running smoothly behind the scenes. The Role As a Kitchen Porter, you’ll play a vital role in supporting the chefs and keeping the kitchen clean, organised, and safe. It’s a fast-paced environment where no two days are the same, and your work will directly contribute to the overall success of the team. This is a great opportunity for someone looking to get started in hospitality or build experience in a professional kitchen. Key Responsibilities Maintain cleanliness of all kitchen equipment, surfaces, and floors Wash dishes, utensils, and kitchenware to a high standard Support the chefs with basic prep and organisation when needed Ensure rubbish and recycling are properly disposed of and areas kept tidy Follow health and safety guidelines at all times Be a reliable and supportive part of the kitchen team Requirements A strong work ethic and willingness to learn Good level of physical fitness – the role can be fast-paced and hands-on Ability to work well as part of a team and follow instructions A positive attitude and attention to detail Punctual and dependable No previous experience required, but kitchen or cleaning experience is a bonus Must be local to Kew or surrounding areas Why Join Us? Join a supportive, friendly, and hard-working team Be part of an exciting new chapter for a well-loved local pub Learn valuable kitchen skills and gain hands-on experience Opportunities for growth and progression within the business Competitive pay based on experience Staff meals and other benefits available

    Immediate start!
    No experience
    Easy apply
  • Lead Football Development Coach
    Lead Football Development Coach
    2 months ago
    £20–£25 hourly
    Part-time
    London

    ⚽️We are Hiring a Lead Development Coach! (Paid) NexAim Football is continuing to expand, and we are looking for a positive and development-focused Lead Coach to join our coaching team. This role is ideal for a student/graduate looking to break through the football coaching industry and perfect for someone passionate about youth development while confident in leading sessions with professionalism and energy. As our Lead Development Coach, you will take full responsibility for the development of your own group of young players. You’ll follow the NexAim Term Development Schedule to design structured, purposeful sessions and work with the same group each term — ensuring consistency, progress, and long-term development. 🔵 Role Details Position: Lead Development Coach Ages: 7–11 Location: Notting Hill Session Days: Fridays 6-7PM & Sundays 9-11AM. Session Length: 1 hour. Pay: £20 per hour Coaches who show strong performance and a positive impact will have opportunities for additional hours, increased responsibilities, and higher pay rates This role is a fixed-term coaching position running until July 2026, aligned with our seasonal programme cycle. Opportunities to continue beyond July may be available based on performance, commitment, and programme growth. 🎯 Responsibilities Lead engaging, high-quality sessions independently Follow the NexAim Term Development Schedule when planning sessions Take ownership of a consistent group of players each term Support and develop each player throughout the programme Maintain a positive, inspiring, and safe environment Be a strong role model for every child Communicate clearly with players, staff, and parents when required 📌 Must-Have Requirements FA Level 1 (Introduction to Coaching Football) Strong experience working with young children Confident session leadership Excellent communication skills Positive, patient, and professional coaching attitude ✨ Desirable UEFA C Licence, or working towards it. Previous experience leading development groups. At NexAim Football, we stand for high standards, personalised coaching, innovation, and ensuring no child is left behind. We’re looking for someone who shares these values and wants to play a vital role in shaping the next generation of young footballers.

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