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We have an exceptional opportunity for a highly organised and commercially aware Operations Manager to join a leading, luxury travel organisation in Greater Manchester.\nThe successful candidate will oversee the end-to-end coordination of luxury rail journeys and associated land arrangements and the role is central to ensuring every guest movement, supplier interaction, hotel booking, tour programme and operational detail is delivered seamlessly, accurately, and to the highest standard.\nThey will act as the operational link between reservations, tour leaders, suppliers, hotels, transport providers, finance, and onboard teams, ensuring all pre-tour, live-tour, and post-tour requirements are managed with precision.\nThis role would suit a proactive and detail-driven operations professional who thrives in a premium travel environment and enjoys bringing structure, accuracy, and calm control to complex itineraries. The ideal candidate will be confident working across multiple departments, comfortable dealing with high-value guest arrangements, and committed to delivering a seamless operational experience from planning through to post-tour reconciliation.\nThis is an exciting opportunity to advance your career with a successful and rapidly growing luxury travel organisation. In return, our client offers a highly competitive salary, excellent benefits and the chance to be part of a dynamic and thriving team.\nIf you're ready for your next challenge and have the skills, experience and passion we're looking for, we'd love to hear from you!\nRole of Operations Manager – Luxury Rail & Tour Operations:\nLogistics and Tour Coordination:\n Voucher management: Prepare, issue, and manage all transfer and tour vouchers\n Programme confirmation: Reconfirm tour programmes, timings, guide arrangements, and transport logistics with local suppliers\nHotel and rooming list coordination:\n Prepare and send accurate rooming lists to partner hotels within agreed deadlines\n Confirm room requirements, including pre-tour and post-tour nights\n Monitor hotel contracts, release dates, attrition deadlines, and cancellation terms\n Build strong supplier relationships and negotiate competitive rates, favourable terms, and service improvements where appropriate.\n Live operational support: Act as a key contact point for suppliers and internal teams, managing last-minute changes\nPre-Tour Planning and Guest Documentation:\n Guest manifest management: Prepare and distribute accurate master passenger manifests\n Tour documentation: Coordinate the preparation, printing, and delivery of onboard packs, cabin allocations and guest itineraries\n Passport and compliance checks\nFinancial and Administrative Oversight:\n Invoice management: Proactively obtain invoices from hotels, transport providers, guides, and local suppliers\n Billing accuracy: Check supplier invoices against confirmed guest numbers, issued vouchers, contracted rates, and services delivered\n Post-tour reconciliation: Work with the Finance team to complete post-tour reconciliations, resolve discrepancies, and close out trip accounts accurately\n Cost control: Maintain tour cost control procedures, update operational spreadsheets, monitor variances, and support budget discipline across each journey\nSkills required for the role:\n Strong experience in travel, tour operations, rail, hospitality, events, or complex logistics coordination.\n Excellent attention to detail, with the ability to manage multiple moving parts and competing deadlines.\n Confident supplier management and negotiation skills.\n Commercial awareness and experience supporting cost control, invoice checking, or budget reconciliation.\n Clear and professional communication skills, both written and verbal.\n Calm, solutions-focused approach when dealing with last-minute operational changes.\n * High level of discretion and professionalism when handling guest information, VIP requirements, and sensitive travel details.\nIf you’re interested in learning more about this Operations Manager – Luxury Rail & Tour Operations role, please apply online.\nNot for you? Then please visit our website to view the other exciting roles we have available.\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

A classic Sales & Account Management role selling components and spare parts for packaging and process machinery supplied to the food manufacturing industry. A good work life balance, a superb package and genuinely a great place to work! BASIC SALARY: up to £45,000 BENEFITS: · Commission and Bonus to earn circa £15,000 in 1st year for OTE of £60,000 (but open ended and OTE in years 2 and 3 will be circa £75,000) · Hybrid Company Car LOCATION: Home based, ideally living within in East Anglia but you can live anywhere in the UK COMMUTABLE LOCATIONS: Norwich, Birmingham, Manchester, Leeds, Cambridge, Milton Keynes, Peterborough, Bristol, Lincoln JOB DESCRIPTION: Sales Manager, Account Manager - components - packaging and process machinery This Sales Manager role is classic sales & account management role working from home, with 1 week a month in the office (staying in a hotel if not commutable) selling spare parts and components used in packaging machinery used in the food industry. 50% internal sales and 50% visiting clients nationally with 60% being existing account management and 40% business development from a clean CRM and with a very realistic 1st year target. PERSON SPECIFICATION: Sales Manager, Account Manager - components - packaging and process machinery To be successful in your applications : · You will have a proven track record of success in a field based or internal sales role selling engineered components or spare parts into the food manufacturing market. · Ideally, you will have sold spare parts or components for packaging or process machinery used in the food industry direct to end users. · Any engineering background would be advantageous, particularly if you have previous experience in service engineering, but is not essential. · You will be commercially aware and have a drive to succeed in sales. THE COMPANY: A well established British market leader who offer high quality alternative after market support for packaging machinery used in the food industry. The company is fast growing with a plan to continue that growth and they do like to promote from within. You will be reporting to a guy I placed there 4 years ago who has been promoted twice in that time. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18527, Wallace Hind Selection JBRP1_UKTJ

Fit-Out Site Manager - Hotel Manchester | £2m Phase 1 Hotel Fit-out Start: October 2026 - 12 Month contract We are recruiting for an experienced Fit-Out Site Manager to lead the delivery of a prestigious hotel project in Manchester. The project involves the complete fit-out of a new build hotel over five floors of guest bedrooms, suites and apartments, total project value is £25m. This is an excellent opportunity to join a well-established contractor delivering a high-quality hospitality fit-out, where attention to detail, programme management and client satisfaction are critical to success. The Role Reporting to the Project Manager, you will take full responsibility for the day-to-day management of site operations, ensuring the project is delivered safely, on programme, within budget and to the highest quality standards. A strong background in hotel, commercial or high-end interior fit-out projects is essential, along with previous experience managing refurbishment projects within live or occupied environments. Key Responsibilities Support the pre-construction phase, assisting with planning, logistics and buildability reviews. Develop and maintain detailed construction programmes using Asta Powerproject. Plan and coordinate labour, subcontractors, plant and materials to achieve programme milestones. Manage all day-to-day site activities, ensuring works are delivered safely and efficiently. Coordinate multiple fit-out trades, maintaining quality standards across all aspects of the project. Chair site meetings and provide regular progress updates to the Project Manager and client. Monitor programme performance, identifying potential delays and implementing recovery plans where required. Ensure full compliance with Health & Safety legislation, company procedures and site-specific requirements. Manage inspections, snagging and quality assurance throughout the project lifecycle. Oversee commissioning, practical completion and project handover, ensuring all documentation is completed to a high standard. About You Were looking for a proactive Site Manager with a proven track record of delivering high-quality interior fit-out or refurbishment projects. Essential Experience Previous experience as a Site Manager delivering hotel, commercial, residential or high-end fit-out projects. Strong pre-construction planning experience, including logistics and programme development. Proficient in Asta Powerproject planning software. Experience managing multiple subcontractors and fast-paced construction programmes. Excellent knowledge of construction methods, sequencing and finishing trades. Strong understanding of Health & Safety legislation and site compliance. Ability to build strong relationships with clients, consultants and subcontractors. Excellent communication, leadership and organisational skills. Commercial awareness with the ability to identify and resolve site issues quickly. Qualifications CITB SMSTS CSCS Manager Card First Aid at Work Full UK Driving Licence Interested? If youre an experienced Fit-Out Site Manager looking to lead a flagship hotel refurbishment project in Manchester, wed love to hear from you. For a confidential discussion or more information, please contact Mark Warrington on (phone number removed)

A classic Sales & Account Management role selling components and spare parts for packaging and process machinery supplied to the food manufacturing industry. A good work life balance, a superb package and genuinely a great place to work! BASIC SALARY: up to £45,000 BENEFITS: · Commission and Bonus to earn circa £15,000 in 1st year for OTE of £60,000 (but open ended and OTE in years 2 and 3 will be circa £75,000) · Hybrid Company Car LOCATION: Home based, ideally living within in East Anglia but you can live anywhere in the UK COMMUTABLE LOCATIONS: Norwich, Birmingham, Manchester, Leeds, Cambridge, Milton Keynes, Peterborough, Bristol, Lincoln JOB DESCRIPTION: Sales Manager, Account Manager - components - packaging and process machinery This Sales Manager role is classic sales & account management role working from home, with 1 week a month in the office (staying in a hotel if not commutable) selling spare parts and components used in packaging machinery used in the food industry. 50% internal sales and 50% visiting clients nationally with 60% being existing account management and 40% business development from a clean CRM and with a very realistic 1st year target. PERSON SPECIFICATION: Sales Manager, Account Manager - components - packaging and process machinery To be successful in your applications : · You will have a proven track record of success in a field based or internal sales role selling engineered components or spare parts into the food manufacturing market. · Ideally, you will have sold spare parts or components for packaging or process machinery used in the food industry direct to end users. · Any engineering background would be advantageous, particularly if you have previous experience in service engineering, but is not essential. · You will be commercially aware and have a drive to succeed in sales. THE COMPANY: A well established British market leader who offer high quality alternative after market support for packaging machinery used in the food industry. The company is fast growing with a plan to continue that growth and they do like to promote from within. You will be reporting to a guy I placed there 4 years ago who has been promoted twice in that time. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18527, Wallace Hind Selection