Insight Manager
16 days ago
Chertsey
ARE YOU THE ONE? At Samsung, we dont just sell hardware; we sell experiences that sit at the centre of peoples lives. As our Consumer Insight Manager, you are the voice of the human in the room. Your mission is to uncover the why behind the what, transforming data and research into powerful insight stories that challenge assumptions, inspire teams, and shape smarter decisions. Reporting into the Head of Consumer Insights, youll operate as a trusted partner, detective, and storyteller. Youll dig through tracker data, ad hoc research, and behavioural signals to uncover the hidden truths that make leaders pause and rethink strategy. This role blends analytical rigour with creativity, spotting patterns others miss and translating them into insight that drives action. WHAT YOULL BE UP TO • Support and help manage primary research projects across quantitative and qualitative methodologies, including brand tracking, ad-hoc studies, U&A, segmentation, concept testing, and customer experience research., • Contribute to the design of surveys and discussion guides, ensuring research objectives are clearly linked to business questions., • Coordinate logistics for focus groups, depth interviews, and online communities, including briefing agencies and internal stakeholders., • Go beyond topline KPIs to uncover emerging trends, shifts in attitudes, unmet needs, and underlying driver...