💅 BLOSSOM LONDON / 💇🏻♀️ VICTORIA REIGN LTD.
Assistant Manager - Nail Salon
25 days ago
London
🪷
As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭
Key Responsibilities 💼
Team Leadership & Operations
Supervise and support nail techs, hairstylists, and front desk (if applicable)
Manage staff scheduling, breaks, and attendance
Train new team members and guide ongoing staff development
Handle conflict resolution calmly and fairly
Step in to assist with services or customer interactions when needed 🧽
Salon Standards & Environment
Ensure all stations, tools, and common areas meet hygiene and safety standards
Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic
Support the setup and closure of the salon each day 💬
Client Experience
Greet clients warmly and professionally
Handle client concerns or service issues with a customer-first mindset
Monitor service quality and overall client satisfaction 📦
Inventory & Supplies
Monitor product levels (nail, hair, cleaning, etc.)
Place supply orders in coordination with the owner
Track usage to minimize waste and ensure stock rotation 📊
Administrative Duties
Help track daily sales, appointments, and team performance
Provide feedback and reports to the owner
Enforce salon policies and procedures consistently
Collaborate with the owner on promotions, social media input, or events 🌟
Required Qualities:
Strong leadership with a team-focused mindset
Professional, reliable, and discreet
Exceptional communication and conflict-resolution skills
Able to handle pressure and multitask with grace
Experience in a beauty or salon environment.
Qualified to perform treatments to the standard of the salon. 🧍♀️
Reports To : Danielle, Salon Owner 🧑🤝🧑
Supervises : Nail Techs, Hair Stylists, Front Desk