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At Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader, you will be responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity to work from home up to 2 days per week. The purpose of the role To provide responsive and effective technical support across the organisation, ensuring end users receive timely assistance and a positive IT experience. What you will be doing • Responding to and resolving incidents and service requests via phone, email, and our ticketing system., • Escalating complex issues to the EUC Analyst or Infrastructure & Support Engineer as appropriate., • Provisioning and configuring devices for new starters and replacements., • Supporting end users with hardware, software, and connectivity issues., • Maintaining accurate records and documentation of support activities., • Assisting with onboarding of new technologies and systems., • Contributing to the development and upkeep of our internal documentation platform., • Monitoring ticket queues and ensuring SLAs and KPIs are met., • Providing feedback and suggestions for service improvements., • Supporting the wider IT team during project rollouts and site visits. What we are looking for You’ll be a proactive and customer-focused technician with a solid foundation in IT support. You’ll be comfortable handling a range of technical issues and communicating clearly with non-technical users. A willingness to learn and grow within the team is essential. Essential qualifications & skills • At least 1 year of experience in a technical support or service desk role., • Strong troubleshooting skills across Windows devices, Microsoft 365, and common business applications., • Excellent communication and customer service skills., • Ability to manage and prioritise a dynamic workload., • Experience using remote management tools and ticketing systems., • Attention to detail and a methodical approach to problem-solving., • Able to successfully pass an enhanced DBS check. Desirable qualifications & skills • Experience supporting multi-site organisations., • Familiarity with device provisioning tools (e.g. Intune, Autopilot)., • Exposure to networking fundamentals and basic infrastructure support., • Relevant certifications (e.g. CompTIA A+, Microsoft 365 Fundamentals)., • Degree or diploma in a relevant subject. Join us and enjoy a host of attractive benefits including: • Holiday 23 days plus bank holidays (3 days must be reserved for Christmas shut down)., • Generous discount on childcare., • ‘Wellbeing Day’ – an extra day off each year, just for you, outside of your holiday allowance., • Private Medical Insurance: Bupa or equivalent., • 24/7 remote GP appointments., • Healthcare cash plan - Claim cash back on medical procedures such as dental care and physiotherapy., • Death in service policy., • Employee Assistance Programme (EAP)., • Recommend friends and family to work for us and be rewarded with a cash bonus., • Access to an employee benefits portal, which includes discounts at 100’s of online high street stores, turning points into cash., • 'May I say thank you' for the month of May to appreciate the hard work and dedication of staff teams., • Working for a business that has received 'Great Place To Work' certification, putting people at the core of what we do, reflecting our commitment to creating a positive and thriving environment for our employees. This accreditation aligns with our overarching mission to deliver high-quality childcare and education, fostering the growth of children into happy, smart, and healthy individuals. Placing children and families at the core of our efforts, we acknowledge that our dedicated teams play a pivotal role in delivering exceptional education and care. Grandir UK is committed to safeguarding and promoting the welfare of children and young people and an enhanced DBS check will be required for this role. We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

A medical technology company seeks an R&D Manager to lead engineering teams and align efforts with business goals. The ideal candidate will possess over 8 years of medical device development experience and 3 years managing teams.

The role involves taking charge from concept to production launch and requires collaboration with R&D and manufacturing teams to develop high-quality medical devices.

Collaborate closely with physicians, the pharmacy, biomedical teams and procurement specialists at the hospital, with medical device representatives as well as with Marketing and Training & Education internal teams to sell our products, enhance product installation and adoption, build lasting custom

The ideal candidate will have a solid background in regulated product development, particularly in medical devices, and a strong understanding of design control processes.

A leading standards organization is seeking a Medical Device Software Specialist to support medical device manufacturers worldwide. The role requires a Bachelor’s degree and 4+ years of relevant experience in medical devices, alongside strong knowledge of international regulations.

Associate Director – Medical Device and Diagnostics (Healthcare). Join Ipsos as an Associate Director in our Medical Devices & Diagnostics Healthcare Service Line. Proven expertise in leading healthcare studies, especially in medical devices and diagnostics.

We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. Carry out preventative maintenance, servicing, and calibration of medical devices. Experience with medical devices, laboratory equipment, or

A dynamic engineering consultancy is seeking a Senior Mechanical Engineer to lead multi-disciplinary projects in medical and consumer goods sectors.

Ideally experience of supporting medical devices (desirable). Medical Device Field Service Engineer (UK South). Our client designs and develops sophisticated equipment for use in research and medical laboratories.

Experienced delivering medical devices where design, regulation, and manufacture overlap. Lead the evolution of a breakthrough medical device into large-scale real-world use. Neupulse has developed a breakthrough neuromodulation medical device that helps people with Tourette’s syndrome regain cont

A dynamic engineering firm is seeking a meticulous Medical Device Field Service Engineer to cover the South of the UK, including London and occasionally the North. The successful candidate will provide maintenance, service, and customer training for sophisticated medical equipment.

A leading medical device company in Cornwall is seeking a Medical Devices Support Specialist to provide on-site client support for medical devices. This full-time position offers a salary of £27,000 to £28,000 annually and various benefits including a generous pension and medical coverage.

A leading medical technology company in Basingstoke is seeking a Chief Engineer to take technical ownership of a breakthrough neuromodulation medical device. Ideal candidates are experienced in medical device development, with robust hardware expertise and system-level knowledge.

A leading medical device company is seeking a Field Service Engineer in Southwest England. The successful candidate will be responsible for the installation, repair, and maintenance of medical devices and provide training to customers. This role offers a challenging and rewarding work environment wi

A leading consulting firm in Greater London seeks a Cybersecurity Consultant with over 5 years of experience in the medical device space.

BSI is looking for a Medical Device Software Specialist to support our medical device manufacturers worldwide. To deliver technical documentation assessments in support of the CE marking schemes and provide Medical Device expertise leadership and mentoring to healthcare personnel. Interpretation and

The ideal candidate will have extensive experience in the healthcare sector, particularly in medical devices, and will thrive in building partnerships.

A biotech company in the United Kingdom is seeking a Senior Automation Lead/Manager to drive cutting-edge automation solutions in high-volume medical device manufacturing.

A recruitment firm in the medical field is seeking a UK-based medical device trade consultant for a 2-day advisory role. This position involves assessing the viability of becoming a UK distributor for a prescription medical device and requires a strong commercial background, particularly in sales or

A leading recruitment firm is seeking a sales specialist in the medical device sector to manage a territory that includes Lancashire, Cumbria, Cheshire, Merseyside, and North Wales. A degree in Business or Life Sciences is required, along with a proven track record in medical sales.

A pioneering medical technology firm in Basingstoke is seeking a Chief Engineer / Technical Lead to oversee the technical evolution of a neuromodulation device aimed at helping patients with Tourette’s syndrome.

A leading medical technology company in the UK is seeking a Software Engineer to design and develop software for safety-critical medical devices. This full-time position offers comprehensive benefits, including a company equity plan, private medical insurance, and unlimited holiday allowance.

A leading biotechnology company in the United Kingdom is seeking a Senior Automation Engineer to design and implement high-reliability automated systems for drug-device manufacturing.

Candidates should have over 5 years of experience in the medical device industry and familiarity with cybersecurity compliance. The role focuses on ensuring security in medical devices, utilizing various security frameworks, and collaborating with cross-disciplinary teams.

Lead the evolution of a breakthrough medical device into large-scale real-world use. Neupulse has developed a breakthrough neuromodulation medical device that helps people with Tourette’s syndrome regain control of their tics. It is about owning the engineering reality of a complex, regulated medi

Expert knowledge of medical devices: Deep understanding of the operation, function, maintenance, and application of a wide range of complex and patient‑critical medical equipment. We are recruiting for a Deputy Head of Medical Device Support Services who shares our vision to be trusted to provide

We are assessing the viability of becoming a new UK distributor for a prescription medical device supplied via community pharmacy under FP10 in the UK. Typical margin expectations for medical devices (not medicines); how these may vary by volume, etc. We are seeking a UK-based medical device trade c

A reputable medical technology firm seeks a Medical Device Field Service Engineer to support customers in Southern UK. Responsibilities include preventative maintenance, installations, and call-outs for specialized medical and laboratory equipment.

A leading healthcare organization in England is seeking a Deputy Head of Medical Device Support Services to provide senior operational leadership across multiple departments.

QMS processes, document management, validation) within the Medical Device & Diagnostics Industry. Account Partner Quality - Medical Device & Diagnostics. Account Partner Quality - Medical Device & Diagnostics.

A growing Medical Devices company, located in Warwick, is currently seeking an experienced Product Design Mechanical Engineer to contribute to the development of various Medical Devices. As part of a team of engineering experts, including physicists, electronics engineers, scientists, and other spec

A leading medical device company in Greater London is seeking a skilled Customer/Field Service Engineer to deliver maintenance, installation, and servicing of high voltage medical equipment. This position is ideal for proactive individuals looking to advance their careers in the medical field.

Senior QA Engineer - Medical Device Software. New opportunity for a QARA Software Engineer with experience in Medical Devices to join one of London’s most exciting neurotechnology start-ups. We seek a Senior QA/RA Engineer focused on software quality assurance and regulatory compliance for medical

A leading technology company in the UK is seeking a Senior Mechanical Design Engineer to contribute to the development of innovative biosensing devices.

The role requires a midwifery background and experience in medical device sales. A leading medical technology company in the UK is looking for a Sales and Clinical Education Specialist to join their Obstetrics sales structure. This position offers a competitive salary, flexible working model, and va

A medical technology company in Basingstoke is looking for a Firmware Development Engineer to own and evolve embedded firmware for a groundbreaking wearable device.

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As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Senior Account Manager .Financial PR & Investor Relations.Energy & Natural Resources.Are you a Financial PR Senior Account Manager (or experienced AM) looking to work at&nb

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you want a regular inco

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Benefits: Competitive benefits package including private medical healthcare insurance, financial and wellness services, and much more.