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Ecommerce Marketing Executive \n Location: North Oxfordshire / Hybrid (1-2 days per week in the office) Salary: £30,000-£32,000 DOE \n About the Role \n Robert Half are working with an international organisation to recruit an Ecommerce Marketing Executive to join its growing digital content team. \n This is an exciting opportunity for an organised and proactive ecommerce professional to support the creation, management and optimisation of digital content across Amazon, retailer.com and Direct-to-Consumer (DTC) channels throughout Europe. \n You'll play a key role in bringing products to market, supporting new product launches, managing digital merchandising assets and ensuring content is accurate, engaging and delivered on time. Working closely with internal teams, agencies and European stakeholders, you'll help deliver a consistent and high-quality customer experience across multiple digital channels. \n Key Responsibilities \n\n • Create and manage digital merchandising assets, product imagery, carousel assets and enhanced product content.\n, • Manage content deployment, updates and refreshes across Amazon, retailer.com and DTC platforms.\n, • Support new product launches, coordinating content, assets, timelines and deployment schedules.\n, • Work with creative and internal teams to ensure content meets brand, retailer and channel requirements.\n, • Support localisation and adaptation of content across European markets.\n, • Maintain digital asset libraries, content systems and supporting documentation.\n, • Conduct regular content audits and proactively identify and resolve content issues or inconsistencies.\n, • Support content optimisation using ecommerce best practice, performance insights and customer data.\n, • Work collaboratively with marketing, product, category and other cross-functional teams to deliver projects on time.\n, • Contribute to improving content processes and the overall efficiency of digital content deployment.\n\n About You \n We're looking for someone with around 1-3 years' experience in ecommerce, digital content, digital marketing or ecommerce operations who is keen to develop their career in a fast-paced, international environment. \n You'll ideally have: \n\n • Experience managing content across ecommerce or retailer platforms.\n, • Amazon Vendor Central experience.\n, • Salesforce experience.\n, • Experience with retailer content platforms and ecommerce systems.\n, • Experience supporting product launches and digital content deployment.\n, • Experience working with Adobe Creative Suite.\n, • A good understanding of ecommerce content and online customer journeys.\n, • Strong organisational and project coordination skills.\n, • Excellent attention to detail and the ability to manage multiple priorities and deadlines.\n, • Strong communication and stakeholder management skills.\n, • Experience working with European stakeholders and cross-functional teams.\n\n Experience with Amazon A+ or Premium A+ Content, PIM/DAM systems such as InRiver, localisation/translation workflows or content optimisation would be advantageous. \n What We're Looking For \n You'll be highly organised, process-driven and proactive, with a genuine interest in ecommerce and digital retail. You'll enjoy working in a collaborative environment, managing multiple priorities and taking ownership of projects from planning through to completion. \n The Opportunity \n This is a great opportunity to join an international business and gain broad exposure to ecommerce content, digital merchandising, product launches and European digital operations. \n You'll have the opportunity to work across multiple digital channels, collaborate with teams across Europe and make a real contribution to how products are presented and experienced online. \n Apply now through Robert Half to find out more. \n \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

The Territory Sales Developer role is a combination of sales, merchandising and activating. Provide feedback at regular intervals through verbal communication with your manager/coach and through electronically generated spreadsheets. Previous sales or merchandising experience in the retail sector.

We’re excited to be recruiting for a Marketplaces Manager to take ownership of our growing marketplace business across Katie Loxton and Joma Jewellery. This is a fantastic opportunity for a commercially driven marketplace expert who loves spotting opportunities, turning them into action and seeing the impact of their work. You’ll play a key role in shaping our marketplace strategy as the business continues to grow, owning sales performance across our existing marketplace partners, including Amazon, while identifying and delivering opportunities to expand into new marketplaces and territories. From ranging and trading to stock, content and promotional activity, you’ll make sure each marketplace is performing commercially and that we’re maximising the opportunities available across both brands. You’ll bring together teams across Ecommerce, Merchandising, Buying, Marketing, Operations and Finance around clear commercial priorities, ensuring our marketplace channels are set up to deliver profitable, sustainable growth. You’ll also build strong relationships with our marketplace partners, working collaboratively to identify new opportunities and maximise the potential of each partnership. A key part of the role will be shaping how our marketplace business develops as we grow — identifying the right platforms and territories, helping build the right operating model and developing commercial plans that unlock further growth for both brands. You’ll thrive in this role if you’re commercially curious, highly organised and naturally proactive. You’ll enjoy working with data, getting into the detail of performance and identifying opportunities to drive growth. Most importantly, you’ll be excited by the chance to take ownership of a growing area of the business, helping shape our marketplace strategy and expand our presence across new channels and territories. This role is Monday to Friday, 9am–5pm. You'll enjoy the exciting buzz of our stunning Head Office in Banbury, Oxfordshire, spending an average of three days a week with the team, alongside the flexibility to work from home for the remaining days. We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. • Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery, • Deliver marketplace revenue, margin and profitability targets, • Monitor sales, traffic, conversion, stock, pricing and product performance and identify actions to drive growth, • Produce regular marketplace trading reports, clearly communicating performance, risks and opportunities, • Build annual, seasonal and weekly marketplace trading plans aligned to wider brand and ecommerce objectives, • Develop forecasts and sales targets by marketplace, brand, territory and product category, • Identify opportunities to increase sales through range expansion, improved availability, optimisation and promotional activity, • Own the commercial performance of Amazon across UK and international markets, • Manage product listings, catalogue health, content, pricing, marketing, promotions and availability, • Ensure product launches and seasonal campaigns are executed effectively, • Monitor account health and resolve trading or operational issues quickly, • Work with relevant internal teams and external partners to optimise Amazon performance, • Identify opportunities to improve visibility, conversion, ranking and profitability, • Ensure Amazon activity remains consistent with wider brand positioning and commercial strategy, • Act as the key day to day contact for marketplace partners, • Build strong relationships with marketplace account managers and trading teams, • Agree seasonal plans, promotional opportunities, product launches and visibility, • Ensure marketplace partners have the appropriate product, imagery, content and commercial information, • Challenge partners to identify opportunities for incremental growth, • Build marketplace promotional calendars aligned to key trading periods and brand activity, • Evaluate the commercial return of promotional opportunities, • Own and optimise marketplace marketing spend, partnering with marketing teams to ensure investment is aligned to commercial priorities and delivers an effective return, • Monitor competitor activity, pricing and promotional behaviour, • Work closely with Operations and Customer Service to ensure marketplace orders are fulfilled accurately and efficiently, • Monitor cancellation rates, delivery performance, returns and customer feedback., • Identify and resolve operational issues that could impact account health or customer experience., • Ensure marketplace product data, inventory and pricing feeds are accurate, • Work with Finance to ensure marketplace commissions, fees, deductions and reconciliations are understood and controlled, • Identify and evaluate new marketplace opportunities for both brands, • Lead the onboarding and launch of agreed new marketplace partners, • Work with Ecommerce, Operations, Finance and Technology to create scalable marketplace processes, • Continually assess the marketplace landscape to identify emerging platforms and opportunities, • Proven experience managing marketplaces within a consumer, fashion, accessories, jewellery, gifting or retail business., • Strong hands‑on Amazon experience., • Commercially focused, with a strong understanding of revenue, margin and profitability., • Comfortable using data to identify opportunities and make trading decisions., • Experience managing product ranges, pricing, promotions and stock across third‑party channels., • Strong understanding of marketplace operations and account management., • Experience working with marketplace partners and external account managers., • Highly organised, with the ability to manage multiple brands, platforms and priorities., • Confident working cross‑functionally across Ecommerce, Merchandising, Operations, Marketing and Finance., • Experience launching new marketplaces or international territories would be advantageous., • Proactive, entrepreneurial and comfortable developing an area of the business rather than simply maintaining existing channels., • A competitive salary, • 33 days holiday rising to 35 with length of service, inclusive of bank holidays., • A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal., • Opportunities to make a real impact, shape the future of our marketplace business and continue to learn and develop., • An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal. Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success. #J-18808-Ljbffr

Caroline Gardner Publishing is seeking an experienced Operations Manager / Head of Operations to join our team across London and Banbury. The role is permanent, full-time, split between our SW London office and Banbury warehouse, with ASAP start and cross-functional scope. You will drive coherence across Sales, Buying, Merchandising, Design, Finance, and Logistics, lead the Despatch manager's development, and shape how we scale operations using modern tools, including AI. #J-18808-Ljbffr

We're looking for a Senior Wholesale Manager to lead and grow our UK and EU wholesale business, driving sales performance across franchise partners, key accounts, sales agents and wholesale customers, while delivering an exceptional customer experience through every stage of the wholesale journey. We're looking for a Senior Wholesale Manager to lead and grow our UK and EU wholesale business, driving sales performance across franchise partners, key accounts, sales agents and wholesale customers, while delivering an exceptional customer experience through every stage of the wholesale journey. You will develop and execute the regional sales strategy, identify new business opportunities and strengthen existing customer relationships and lead the Wholesale Sales team to deliver revenue and profitability targets. In addition, you will lead the Customer Service team, ensuring a seamless end-to-end customer experience from order placement through to delivery and after-sales support. Working closely with Sales, Operations and Finance, you will oversee account management, order fulfilment and customer service performance, while driving continuous improvements across the customer journey. As a key member of the leadership team, you will be accountable for the overall wholesale sales performance across the UK and Europe, ensuring commercial objectives are achieved while maintaining high standards of service for customers and partners. You will lead business development initiatives, manage strategic key accounts, oversee franchise and sales agent performance, implement effective sales processes, and support the development of your teams to create a high-performing culture focused on sustainable growth and operational excellence. If you're a commercially driven leader who is passionate about building strong partnerships, driving sustainable growth and delivering exceptional customer experiences, we'd love to hear from you. This role is Monday to Friday, 9am–5pm. You'll enjoy the exciting buzz of our stunning Head Office in Banbury, Oxfordshire, spending an average of three days a week with the team, alongside the flexibility to work from home for the remaining days. During peak periods, there may be a requirement to flex up to five days per week in the office. We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. • Develop and execute the UK & EU wholesale sales strategy to drive sustainable revenue growth, profitability, and market share across all wholesale channels., • Lead all wholesale sales activity across franchise partners, key accounts, sales agents, ensuring each channel delivers against commercial objectives., • Own and grow strategic key account relationships, developing joint business plans and identifying opportunities to increase revenue and long-term partnerships., • Identify and develop new business opportunities, including new territories, channels, and customers, to expand the company's wholesale footprint., • Work closely with Directors and Heads of Department to define and deliver company-wide commercial objectives and growth strategies., • Ensure all territories, key accounts, franchises, and agents achieve or exceed agreed sales and growth targets., • Lead, coach, and develop the Wholesale Sales team, setting clear objectives, monitoring KPIs, and driving a high-performance sales culture., • Manage the performance of sales agents and franchise partners, providing regular reviews, coaching, and commercial support to maximise results., • Analyse sales performance, identify underperforming markets, customers, or territories, and implement action plans to improve commercial performance., • Ensure the company's brands are represented in the right retail environments and that all wholesale partners adhere to brand standards and strategic objectives., • Present seasonal collections to agents and key wholesale partners, delivering product training and equipping partners with the tools needed to maximise sales., • Work collaboratively with Merchandising, Buying, and Product teams to optimise product distribution, stock allocation, and sell-through across all markets., • Drive successful seasonal launches across all wholesale channels, ensuring sales teams, agents, and customers are fully prepared and supported., • Develop and maintain high-quality sales tools, presentations, and commercial materials in partnership with the Marketing and Design teams., • Partner with Ecommerce and Marketing to ensure B2B platforms, digital tools, and marketing initiatives effectively support wholesale growth., • Lead the UK Customer Experience team, ensuring an outstanding end-to-end customer journey from order placement through to delivery, after-sales support and account management., • Drive customer service excellence by establishing and monitoring KPIs, service standards, and continuous improvement initiatives that enhance customer satisfaction and retention., • Work cross-functionally with Operations, Logistics, Finance, Merchandising, and Sales to ensure seamless order fulfilment, accurate invoicing, and proactive resolution of customer issues., • Take ownership of resolving operational challenges that may impact customer satisfaction, orders or invoiced sales, ensuring issues are addressed quickly and effectively., • Build strong relationships with key customers and internal stakeholders to ensure a consistently high level of service and long‑term customer loyalty., • Proven ability to develop and deliver commercial strategies that drive revenue growth and profitability., • Strong wholesale sales leadership experience across key accounts, franchise partners and sales agents., • Demonstrated success in business development and identifying new growth opportunities., • Excellent relationship-building and key account management skills., • Ability to lead, coach and develop high-performing teams., • Strong commercial acumen with the ability to analyse performance and make data-driven decisions., • Excellent communication, presentation and negotiation skills., • Customer-focused with a passion for delivering exceptional service and long-term partnerships., • Strong stakeholder management skills and the ability to collaborate effectively across departments., • Highly organised, results-driven and able to thrive in a fast‑paced environment., • A salary of £60,000 - £70,000 DOE, • Bonus scheme, • 33 days holiday rising to 35 with length of service inclusive of bank holiday, • A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal, • Opportunities to make an impact as well as learn and develop further, • An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success. #J-18808-Ljbffr

We’re looking for an exceptional Senior Product Designer to join our dynamic creative team at Katie Loxton. As part of our wonderfully talented Product Design team, you will be designing standout products across bags and accessories that will be cherished by customers across wholesale and retail channels. You will make an impact by bringing stories to life through every collection, creating pieces that feel personal, thoughtful, and unforgettable From initial concept to final delivery, your designs will help shape our seasonal collections, influence the broader product vision, and inspire our creative teams. With a strong commercial mindset balanced by emerging trends and creativity, you will play a pivotal role in defining each season’s direction and bringing our product vision to life. You’ll also play a key role in mentoring and developing junior designers, helping them grow while ensuring every piece we create embodies the high-quality, affordable-luxury look and feel our customers love. Are you highly creative, commercially aware, and confident in working strategically while staying close to the detail of product design? If so, this could be the perfect opportunity for you! The role is Monday - Friday 9am-5pm. You'll enjoy the exciting buzz of our friendly office in Banbury, Oxfordshire three times a week on average with the flexibility to work from home for the remaining two days. This may increase to 5 days a week during peak periods such as during sign off periods We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. • Assisting in driving the brand forward through creative product design, supporting the Katie Loxton aesthetic, • Supporting the creation of visuals, artwork, and accurate technical specification sheets across product and packaging, • Helping maintain product decks, range plans, product codes, pricing, and visuals, • Contributing ideas for creative product solutions and support the team in overcoming design challenges, • Supporting the sample process, checking quality and ensuring products meet brand standards, • Assisting with the end-to-end delivery of products, including specifications, packaging, tags, care labels, POS, and sample checks, • Ensuring meticulous attention to detail and accuracy across all outputs, • Tracking project progress and provide updates to designers, supporting timely delivery against seasonal deadlines, • Maintaining critical paths, product codes, colour references, and documentation to ensure consistency and accuracy, • Helping prepare for key meetings, organising samples and maintaining a high standard in the product development space, • Working closely with Product Designers, Senior Designers, and cross-functional teams (Buying, Merchandising, Marketing, E-commerce, Wholesale) to support project delivery, • Communicating progress clearly, raise queries proactively, and escalating issues to meet deadlines, • Providing insights on competitors, trends, and product innovations to inform the design team, • Leading the development of gifting and lifestyle products, ensuring collections are commercially strong, on-brand, and aligned with our affordable luxury positioning, • Shaping the creative direction and product vision for seasonal collections across all channels, • Support the creation of initial concepts, colour palettes, and campaign ideas, ensuring cohesion across the wider Katie Loxton collection, • Working closely with Buying, Merchandising, Marketing, E-commerce, Wholesale, and Creative teams to enhance product success, • Confidently presenting creative concepts to senior stakeholders and clearly communicating final collections to wider teams, • Maintaining proactive communication with suppliers to ensure alignment on product vision, timelines, and quality standards, • Line managing Product Designers and Design Assistants, providing guidance, feedback, and support, • Conducting performance reviews and development conversations, • Fostering a collaborative and inclusive team culture, sharing best practice and expertise, • A design qualification in fashion or product design and senior-level experience delivering products from concept to production, • A strong, concept-driven portfolio that reflects brand values, commercial objectives, and high-quality execution, • Experience line managing or mentoring midweight/junior designers and delivering projects on time, • Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), • Knowledge of packaging design, typography, retail products, accessories, and gifting trends, • Strong commercial awareness and the ability to balance creativity with business objectives, • Exceptional visual communication, attention to detail, and brand consistency, • The ability to manage multiple projects and deadlines in a fast-paced environment, • A competitive salary DOE, • 33 days holiday rising to 35 with length of service, inclusive of bank holidays, • Abroad benefit package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal, • Opportunities to make an impact as well as learn and develop further, • An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success. #J-18808-Ljbffr

Are you a visionary Visual Merchandising leader with a passion for creating exceptional retail experiences that captivate customers and bring brands to life? Do you thrive on translating creative campaigns into inspiring physical environments, leading high-performing teams and shaping the future of customer experience across multiple retail formats? If so, we’ve got the perfect opportunity for you! We're looking for a Senior Visual Merchandising Manager to join our ambitious Sales and Creative team. This is an exciting opportunity for an experienced visual merchandising professional to lead the development and execution of our visual merchandising strategy across Katie Loxton and Joma Jewellery, ensuring every store, showroom, pop-up and customer-facing environment delivers a consistent, premium and inspiring brand experience. You will make an impact by transforming seasonal campaigns, product launches and brand stories into engaging retail experiences that drive customer connection and commercial performance. Working closely with our Senior B2B Marketing and Projects Manager, Head of Creative and cross-functional teams, you'll play a pivotal role in shaping how our brands come to life across every physical touchpoint. You will be based at our Head Office in Banbury with regular travel to stores, showrooms and project locations as required. We offer the freedom to work from home two days a week on average, although this may flex up or down depending on business needs. We're a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating beautiful products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity, and we're always looking for talented people who share our ambition and drive. • Defining and delivering the overarching visual merchandising strategy across stores, showrooms, pop-up locations and temporary retail environments, • Bringing our seasonal campaigns, product launches and brand stories to life through inspiring and commercially effective visual merchandising concepts, • Leading the development of immersive customer experiences that strengthen brand connection and create memorable retail journeys, • Creating and implementing visual merchandising frameworks, standards and toolkits that ensure consistency across all retail environments, • Partnering closely with Creative, Graphic Design and Marketing teams to translate campaign assets into impactful physical experiences, • Leading the conceptualisation and execution of seasonal visual merchandising campaigns from initial briefing through to implementation and review, • Developing innovative retail storytelling strategies, customer journeys and product presentation concepts that elevate the customer experience, • Driving the evolution of our store environments, ensuring they continue to reflect customer expectations, brand ambitions and commercial priorities, • Leading the strategy and execution of all window displays, flagship visual concepts and key customer-facing retail experiences, • Collaborating with the Head of Creative to develop seasonal window schemes, installations and bespoke visual displays that deliver maximum impact, • Overseeing visual presentation, styling, product placement, zoning and spatial planning across stores and showrooms, • Establishing best-practice principles for customer flow, visual hierarchy and retail navigation, • Conducting regular reviews and audits to ensure exceptional visual merchandising standards are maintained across all locations, • Acting as the visual merchandising lead on new store openings, refurbishments, relocations, pop-up shops and experiential activations, • Supporting the development of future retail concepts and innovative customer experience formats, • Building strong partnerships across Creative, Marketing, Retail, Buying, Operations and Commercial teams to ensure a joined-up customer experience, • Influencing senior stakeholders and representing the Visual Merchandising function across major business projects and strategic initiatives, • Leading, inspiring and developing a high-performing visual merchandising team, including the coaching and development of people managers, • Creating a culture of creativity, innovation, accountability and continuous improvement, • Establishing clear objectives, development plans and performance expectations across the team, • Managing the annual visual merchandising budget, ensuring resources are allocated effectively across campaigns, projects and retail environments, • Building and maintaining strong relationships with suppliers, agencies, fabricators and contractors to deliver exceptional creative outcomes, • Using customer insights, retail performance data and commercial trends to continuously evolve and improve the customer experience, • Significant experience in a senior Visual Merchandising leadership role within a premium retail, lifestyle or consumer brand environment, • A proven track record of developing and delivering visual merchandising strategies across multiple retail formats including stores, showrooms, flagship locations and temporary retail environments, • Demonstrable experience translating creative campaigns and brand concepts into fully realised physical customer experiences, • Strong experience leading seasonal visual merchandising campaigns from concept development through to execution, • Expertise in window display design, retail storytelling, spatial planning and customer journey development, • Experience managing large-scale retail projects including store openings, refurbishments, relocations and pop-up concepts, • Proven success leading, coaching and developing high-performing teams, including the management of people managers, • Strong understanding of retail design principles, store layouts, customer flow and fixture development, • Knowledge of production processes, fabrication techniques, installation requirements and retail display solutions, • Excellent project management skills with the ability to lead multiple complex projects simultaneously, • Strong commercial awareness with the ability to balance creativity, customer experience and business objectives, • Exceptional creative vision combined with strategic thinking and problem-solving capabilities, • Outstanding stakeholder management skills with the confidence to influence and build credibility at senior leadership level, • Excellent communication, presentation and storytelling skills, • Strong proficiency in Adobe Creative Suite, • Highly organised with exceptional planning, prioritisation and attention to detail, • Resilient, adaptable and comfortable working within a fast-paced and evolving environment, • A passion for creating exceptional customer experiences and bringing brands to life through innovative visual merchandising, • Experience working within an international or multi-market retail business, • Experience supporting flagship store developments or retail concept evolution projects, • Knowledge of retail design software, spatial planning tools or visualisation platforms, • Full UK driving licence with the ability to drive a manual vehicle, • A competitive salary DOE, • 25 days holiday rising to 27 with length of service, plus bank holidays, • A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal, • Opportunities to shape and influence the future of our retail experience across two growing global brands, • Ongoing learning and development opportunities to support your career progression, • The chance to lead exciting retail projects, innovative customer experiences and high-profile brand activations, • An innovative and friendly workplace with a team we're proud to be part of. Find out more about us and our culture on our careers portal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success. #J-18808-Ljbffr

Joma Jewellery & Katie Loxton is seeking a Head of Brand Marketing to define and own the long-term Brand Strategy and Marketing Roadmap for both premium brands. You’ll collaborate with Product, Merchandising and Commercial teams to activate a unified plan that accelerates acquisition, loyalty and commercial growth. You will lead Brand Managers, Social Media and PR partners, shaping go-to-market, influencer and partnership strategies while ensuring data-driven evaluation and clear customer-led #J-18808-Ljbffr

Joma Jewellery & Katie Loxton are seeking a Senior Visual Merchandising Manager to lead the strategy and execution of our visual merchandising across Katie Loxton and Joma Jewellery. Based at our Banbury head office with regular travel to stores, you will translate seasonal campaigns into engaging retail environments that elevate brand storytelling and commercial performance. You will collaborate with cross-functional teams including Creative, Marketing and Retail to create consistent, premium #J-18808-Ljbffr

We're looking for an experienced, dynamic and collaborative Operations Manager / Head of Operations to join our team! permanent / full time / split between SW London and Banbury / ASAP start Caroline Gardner Publishing is a leading supplier of cards, stationery, and stylish home and gifting products, catering to design-focused retailers worldwide. From high street brands and department stores to independent galleries, our products find a home in a diverse range of retail spaces. The business is at an exciting stage of growth and transformation. We have recently established our own warehousing operation in Banbury, giving us greater control over fulfilment, stock management and customer service. Alongside this investment, we are continuing to modernise our operational systems, strengthen our supply chain and logistics network, and build more joined-up ways of working across the business. This role is central to that journey. Working across our London office and Banbury warehouse, you will help shape how the business operates as we continue to grow, improving processes, connecting departments, and ensuring our operations remain scalable, efficient and capable of supporting our ambitious plans for the future. We are looking for an experienced operations leader to bring greater coherence and control to the operational side of the business. Depending on your experience, this may be an Operations Manager or a Head of Operations appointment, and we are open to both. For an exceptional candidate with less senior experience, we would consider appointment as Operations Manager, with the opportunity to grow into the Head of Operations role. This is not a warehouse management role. Our Despatch Manager currently leads the day-to-day operation at Banbury and will report to you, and supporting their development into the Warehouse Manager role is a genuine part of the job. The role sits above and across the business, ensuring that the operational decisions taken in Sales, Buying, Merchandising, Design, Finance, Warehouse and Shop are coherent and serve the whole company, rather than each department working in isolation. This is a hands-on role. As a close-knit and growing business, we need someone who is comfortable working in the detail as well as leading, rather than managing solely through delegation. You will report to the Strategy & Operations Director, operating with their delegated authority, with a dotted line to the Finance Director on systems and improvement work. You will assume day-to-day responsibility for operations, bring rigour and joined-up thinking to how we run, and make good use of modern tools, including AI, to help us work more efficiently and make better decisions. The remit is broad and cross-functional, spanning operations, supply chain, warehouse and systems, and will include: • Bringing coherence to operational decision-making across Sales, Buying, Merchandising, Design, Finance, Warehouse and Shop, and owning a planning rhythm that connects demand, stock, buying and fulfilment., • Owning supplier relationships and inbound logistics end to end, from sourcing and commercial terms through to freight, customs and landed cost., • Leading our compliance programme, including upcoming EU packaging and deforestation regulation and B-Corp recertification - you don't necessarily need to arrive knowing these, but you do need to get on top of them., • Leading and developing our Warehouse Manager, and owning cross-channel fulfilment strategy, inventory performance and outwork partners., • Managing operational systems, external IT partners, and improving how we use data and AI to run the operation., • Leading operational projects and improvement work, and managing operational budgets and cost-to-serve., • Competitive salary depending on the level of the appointment and your experience., • Benefits include a generous holiday allowance, staff discount of up to 65%, discretionary annual bonus scheme, enhanced pension and group life assurance policy, an Employee Assistance Programme, and much more., • This is a full-time role, based across our London office (Putney) and Banbury warehouse, with regular travel between the two. Some flexibility on hours will be needed to support peak periods and the rhythm of the business., • A hands-on operations leader with a track record spanning more than one function in a product, retail or multi-channel business - someone who joins things up, not just runs a department., • Comfortable working in the detail as well as delegating, and skilled at turning competing priorities into steady, visible progress., • Experience with sales-and-operations planning (aligning demand, stock and fulfilment) is a strong plus., • Confident with systems, data and modern tools, including AI, and experienced managing external IT partners., • Good commercial judgement across cost, service and returns, plus a solid grasp of warehouse and logistics operations., • Able to build trust and influence across a close-knit, founder-led business, working with delegated authority., • Happy splitting time between our London office and Banbury warehouse., • Shares our values: thoughtful, practical, open, collaborative, with a real eye for quality. A note on AI. We use AI across the business and expect this role to use it well - this isn't a purity test. But we want to hear from you, not a model. We can usually spot AI-assisted writing, and it will score worse than plainer, honest answers - not because the tool is wrong to use, but because we learn nothing about you from it. Write in your own words. Rough and honest beats polished. If you haven't done something, say so - it won't rule you out. We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age. #J-18808-Ljbffr

Join to apply for the Team Leader role at Mountain Warehouse 2 days ago Be among the first 25 applicants Join to apply for the Team Leader role at Mountain Warehouse Get AI-powered advice on this job and more exclusive features. Description Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you! Department: UK Retail Location: Banbury Gateway (BBU) Compensation: £13.27 / hour Description Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you! We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer. Key Responsibilities Leadership & Team Development: • Foster a collaborative and supportive team environment, uniting colleagues around shared goals., • Drive continuous growth by coaching, training, and mentoring your team., • Keep your team informed and engaged through clear, open communication., • Empower your team with up-to-date product knowledge to meet customer needs confidently. Operational Excellence: • Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day., • Oversee daily store operations, including opening and closing duties, to ensure smooth workflows., • Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike., • Prioritise Health & Safety, safeguarding the wellbeing of your team and customers. Sales & Performance: • Motivate your team to meet and exceed sales targets and KPIs., • Identify growth opportunities for team members and suggest strategies for their development. Customer Experience: • Set the standard for exceptional customer service and ensure it’s delivered consistently., • Resolve customer concerns promptly and professionally, creating memorable shopping experiences., • Represent the Mountain Warehouse brand with enthusiasm and professionalism., • Build connections within the local community, enhancing the store’s personal and welcoming atmosphere. We Would Love To Meet Someone Who Is • Passionate about delivering outstanding customer service., • A confident and reliable motivator, with a talent for inspiring others., • Experienced in all areas of retail, from stock control to visual merchandising., • A strong communicator who can engage at all levels and provide constructive feedback., • Proactive and results-driven, with a track record of setting and achieving goals., • Approachable, trustworthy, and a natural team player., • Skilled at problem-solving within company guidelines and policies. What's in it for you? • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary, • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance, • 28 days annual leave, including Bank Holidays, • Access to Employee Assistance Programme, and a Colleague Hardship Scheme, • Generous Colleague Referral Incentive, • Auto-enrolment Pension scheme, • A stable, successful and supported environment, • Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! • Mid-Senior level, • Part-time, • Information Technology, • Retail Referrals increase your chances of interviewing at Mountain Warehouse by 2x Coventry, England, United Kingdom 1 week ago Silverstone, England, United Kingdom 6 days ago Baginton, England, United Kingdom 2 days ago Harpole, England, United Kingdom 6 days ago Milton Keynes, England, United Kingdom 1 day ago Silverstone, England, United Kingdom 1 week ago Horley, England, United Kingdom 4 days ago Whitchurch, England, United Kingdom 3 days ago Milton Keynes, England, United Kingdom 1 week ago Banbury, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 1 week ago Northampton, England, United Kingdom 5 hours ago Banbury, England, United Kingdom 6 days ago Witney, England, United Kingdom 6 days ago Coventry, England, United Kingdom 19 hours ago Coventry, England, United Kingdom 2 weeks ago Coventry, England, United Kingdom 2 weeks ago Oxford, England, United Kingdom 1 day ago Oxford, England, United Kingdom 2 weeks ago Coventry, England, United Kingdom 2 days ago Winslow, England, United Kingdom 1 day ago Milton Keynes, England, United Kingdom 6 days ago Oxford, England, United Kingdom 2 days ago Banbury, England, United Kingdom 2 days ago Banbury, England, United Kingdom 1 month ago Oxford, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Joma Jewellery Ltd. is seeking a Marketplaces Manager to own the marketplace performance for Katie Loxton and Joma Jewellery. You will lead strategy, manage Amazon UK and international accounts, and collaborate with Ecommerce, Merchandising, Operations, Marketing and Finance to drive profitable growth. You’ll build trading plans, forecast by marketplace and territory, and identify opportunities to expand into new platforms and regions. #J-18808-Ljbffr

We have an exciting opportunity to join our Joma Jewellery retail team as a Design Bar Host (Keyholder) at our Milton Keynes flagship store, delivering a truly unique and memorable customer experience through our in-store Design Bar. We have an exciting opportunity to join our Joma Jewellery retail team as a Design Bar Host (Keyholder) at our Milton Keynes flagship store, delivering a truly unique and memorable customer experience through our in-store Design Bar. At the heart of this role is creating something special. You'll welcome customers into their one-hour Design Bar appointment and guide them through creating their very own personalised charm bracelet – from choosing beads, colours and charms to bringing their finished creation together and presenting it beautifully. Combining creativity with exceptional hospitality, you'll build genuine connections with customers and use your product knowledge to inspire their choices. Whether you're talking through design ideas, recommending an additional charm or helping find the perfect gift, you'll make sure every customer leaves with a beautiful piece of jewellery and an experience they'll want to come back for. You will make an impact by creating a Design Bar experience that feels personal, memorable and unmistakably Joma Jewellery. You'll use confident, customer-led recommendations to support sales and build customer loyalty, while helping the wider store deliver exceptional service and commercial performance. When you're not hosting appointments, you'll support customers across the wider shop floor, sharing product and gifting advice and contributing to the overall performance of the store. This role also comes with Keyholder responsibility. As Keyholder you'll also play an important role in the smooth running of the store. You'll confidently open and close when required, lead by example on shift and take ownership of maintaining exceptional customer, operational and brand standards when management isn't present. This is a full-time, store-based role at our Milton Keynes flagship store. As part of our retail team, you'll need to be flexible to work Monday to Sunday within store opening hours, including weekends. If you're a natural host who loves meeting people, has a creative eye and enjoys making every customer interaction feel personal, we'd love to hear from you. We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. • Host engaging Design Bar appointments, creating a memorable experience from arrival through to departure., • Inspire customers through their bracelet creation, guiding their choice of beads, colours and charms and bringing our collections to life., • Create beautifully finished bracelets and personalised presentation cards with exceptional attention to detail., • Make relevant, customer-led recommendations to support additional sales, AOV and store KPIs., • Keep the Design Bar organised, stocked and beautifully presented, ready for every appointment., • Support customers and selling activity across the wider store when not hosting appointments., • Take Keyholder responsibility when required, including opening and closing the store and supporting cash handling, security and operational procedures., • Lead by example on shift, supporting colleagues and maintaining exceptional customer service, brand and store standards., • Support store events, promotions, visual merchandising and seasonal campaign activity., • Work collaboratively with the wider team to create a positive, high-performing store environment., • You’ll be a natural host – warm, welcoming and confident, with a genuine enjoyment of meeting and connecting with people., • You’ll have a passion for delivering exceptional customer experiences and making every interaction feel personal., • You’ll have a creative eye and enjoy helping customers turn their ideas into something special., • You’ll be commercially confident and comfortable making relevant recommendations that enhance the customer experience while supporting sales and KPIs., • You’ll be highly organised with excellent attention to detail, able to balance appointments, customers and wider store priorities., • You’ll be proactive, positive and flexible, with the ability to remain calm and deliver great service during busy periods., • You’ll be comfortable taking ownership and leading by example when management isn't present., • You’ll have the confidence to use your initiative, make appropriate decisions and support colleagues on shift., • You’ll be a collaborative team player who is happy to get involved wherever you're needed. Experience within retail, hospitality, events, workshops or another customer-facing environment would be brilliant, particularly if you've worked within jewellery, fashion, lifestyle, gifting or premium retail. • £12.99 per hour, • 33 days holiday rising to 35 with length of service inclusive of bank holiday, • A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal, • Opportunities to make an impact as well as learn and develop further, • An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal We are an equal opportunities employer. We strive to be the best in our field and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences or personalities – it’s what you bring to the team that counts. #J-18808-Ljbffr

We’re excited to be recruiting for a Senior Ecommerce Trading Manager to take overall ownership of the commercial performance and trading strategy for Joma Jewellery’s digital business. This is a fantastic opportunity to play a key role in shaping how Joma Jewellery trades and grows through its digital channel. We’re excited to be recruiting for a Senior Ecommerce Trading Manager to take overall ownership of the commercial performance and trading strategy for Joma Jewellery’s digital business. This is a fantastic opportunity to play a key role in shaping how Joma Jewellery trades and grows through its digital channel. You’ll own online sales performance, ensuring the website delivers against its commercial targets. You’ll turn commercial and customer insight into clear trading actions, using performance data and market opportunities to optimise the online customer journey and maximise sales. You’ll use commercial judgement to set priorities, identify opportunities for growth and balance short-term trading performance with longer-term commercial objectives. You’ll also own the Joma Jewellery trading calendar, translating the brand, product and commercial strategy into a clear digital trading plan. You’ll ensure product launches, campaigns, promotions and key gifting moments are planned and delivered effectively, with every opportunity optimised to achieve its full commercial potential. Working closely with Marketing, Merchandising, Product, Creative, UX and Development, you’ll bring teams together around clear commercial priorities and influence cross-functional decision making. You’ll ensure activity delivers a seamless, inspiring and commercially effective customer experience. You’ll thrive in this role if you’re commercially focused, analytical and able to turn insight into clear actions and priorities. You’ll enjoy using performance data and market opportunities to identify areas for growth and applying commercial judgement to optimise trading performance. Most importantly, you’ll be excited by the opportunity to take ownership of Joma Jewellery’s digital trading strategy and play a key role in shaping how the brand trades and grows through its digital channel. This role is Monday to Friday, 9am–5pm. You'll enjoy the exciting buzz of our stunning Head Office in Banbury, Oxfordshire, spending an average of three days a week with the team, alongside the flexibility to work from home for the remaining days. We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. • Own the day to day trading performance of the Joma Jewellery website, • Deliver revenue, conversion, average order value and product performance targets, • Monitor performance daily and identify the actions required to address risks or maximise opportunities., • Lead weekly trade reporting, clearly communicating performance, key drivers, risks and recommended actions., • Build and manage the ecommerce trading calendar across launches, campaigns, promotions and gifting occasions., • Ensure activity is supported by clear commercial targets, product priorities and success measures, • Review performance following launches and campaigns, translating results into future improvements, • Build compelling product stories and customer journeys across the homepage, navigation, landing pages, product listing pages and product detail pages, • Ensure the right products are given the right level of visibility based on stock, margin, demand, campaigns and customer relevance., • Partner with Merchandising to manage availability, product opportunities, stock risks and sell through, • Oversee onsite visual merchandising, product sequencing, recommendations, cross selling and category presentation, • Ensure new products are launched accurately, on time and with strong commercial support, • Maximise opportunities across gifting, personalisation, promotion and other strategic product initiatives., • Maintain high standards of website accuracy, including pricing, promotions, product information and customer messaging, • Use customer, behavioural and trading data to understand how customers are shopping and where performance can be improved, • Identify opportunities to improve conversion, product discovery, attachment rate, average order value and repeat purchase., • Work with UX and Development to prioritise improvements to the customer journey, • Support the ecommerce testing roadmap, developing clear hypotheses and measuring the commercial impact of changes, • Use tools including GA4, ContentSquare and customer insight platforms to identify customer pain points and opportunities, • Ensure the onsite experience reflects the Joma Jewellery brand and makes shopping and gifting simple, inspiring and intuitive, • Translate the brand and product calendar into a clear digital trading plan, • Partner with Marketing and Creative to ensure campaigns are commercially effective and delivered consistently across channels, • Develop strong launch plans for new collections, product drops and seasonal moments, • Define hero products, supporting products onsite journeys for each launch, • Ensure marketing traffic lands on relevant, optimised and commercially effective customer journeys, • Manage and develop the Ecommerce Visual Merchandiser, setting clear priorities and standards, • Provide clear briefs, deadlines and commercial context to cross-functional teams, • Build strong working relationships across Ecommerce, Merchandising, Marketing, CRM, Product, Creative, Customer Service and Operations, • Represent Joma Jewellery’s ecommerce priorities in trade, campaign and product planning meeting, • Encourage a customer focused, data led and action oriented approach to trading, • Proven experience leading ecommerce trading within a product-led retail business, ideally across jewellery, fashion, accessories, gifting or a similar category., • Strong commercial acumen, with experience owning sales performance and making decisions that drive revenue, conversion, margin and customer value., • A track record of developing and delivering ecommerce trading strategies that support wider business and brand objectives., • Strong knowledge of onsite merchandising, customer journeys, conversion optimisation and digital trading, with Magento experience advantageous., • Highly analytical, with the ability to interpret trading, customer and market data and turn insight into clear commercial priorities and action., • Experience using analytics and behavioural insight tools such as GA4 and ContentSquare to identify opportunities and diagnose performance., • Experience owning an ecommerce trading calendar across product launches, campaigns, promotions and key seasonal or gifting moments., • A strong understanding of customer behaviour, market trends and competitor activity, with a natural eye for spotting opportunities for growth., • Commercially minded and comfortable balancing immediate trading performance with longer-term opportunities and strategic priorities., • A confident influencer who can build alignment across teams, challenge constructively and communicate commercial priorities clearly., • Strong leadership skills, with experience managing, coaching and developing others and creating a high-performance, commercially focused team environment., • An excellent communicator who can confidently articulate performance, opportunities, risks and recommendations to senior stakeholders., • Highly organised, with the ability to manage multiple launches, deadlines and priorities in a fast-paced trading environment., • Proactive, solutions-focused and accountable, with a genuine sense of ownership for delivering results., • Customer-focused, with a strong understanding of how brand, customer experience and commercial performance come together to create a great digital experience., • Collaborative by nature, with experience working across Ecommerce, Merchandising, Marketing, CRM, Product, Creative, Operations and Finance to deliver shared commercial objectives., • A competitive salary, • 33 days holiday rising to 35 with length of service, inclusive of bank holidays., • A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal., • Opportunities to make an impact, shape the future of our digital business and continue to learn and develop., • An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal. Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success. #J-18808-Ljbffr

Dunelm is seeking a Merchandising Supervisor to lead our shop floor and a passionate team, shaping engaging store displays that delight customers. This 40-hour/week role emphasizes hands-on leadership and a drive to maintain high standards of visual merchandising and customer service.

You will help customers, assist with merchandising, and handle stock displays while using basic store equipment.

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Proven experience in Visual Merchandising, ideally within beauty or premium retail environments.

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