Sales operations jobs in BanburyCreate job alerts

Our head offices based in the beautiful village of Hook Norton near Banbury. Here you will find our teams of finance, HR, purchasing, marketing & creative that support all of our locations across the Thomas Franks family. There is ample parking space available when visiting. \n Thomas Franks is looking for an ambitious Management Accountant to join our dynamic team based in Hook Norton, Oxfordshire. The role will suit somebody who has already started a career in finance and is looking to continue to develop and qualify. The role will provide exposure to transactional accounting as well as commercial and operational exposure. \n Main responsibilities: \n\n • Processing accounting entries on clients’ accounts\n, • Reconciling accruals and deferral accounts\n, • Analysing variances and performance of client accounts, drawing insight and discussing with Operations teams\n, • Supporting operations on financial analysis required on ad-hoc basis\n, • Acting as a direct point of contact for our clients finance teams\n, • Raising sales invoices and distributing to operations and client\n, • Management of client accounts\n, • Monthly Reconciliations of Balance Sheet accounts\n, • Involvement in budget setting and analysis to support\n, • Cash and banking reconciliations\n, • Overhead analysis\n, • Supporting other areas of the finance department such as accounts payables and sales ledger\n, • Other ad-hoc duties to support team objectives\n\n Key Personal Skills and Attributes: \n\n • Ability to work on your own initiative and work well within a team\n, • To be able to engage effectively with others in a professional, unbiased and discreet manner\n, • Able to provide attention to detail, work under pressure, have excellent communication skills (both verbal and non-verbal)\n, • Personal attributes include reliability, honesty, loyalty and self-motivation\n, • A competent user of a PC - MS office i.e. Outlook, Word and Excel\n, • Ambition to develop and improve skills and knowledge\n, • Willingness to learn new skills and responsibilities\n\n Qualifications and experience: \n\n • Part-qualified or qualified accountant (ACA/ACCA/CIMA) For Management Accountant\n, • At least 5 years relative experience\n, • Ideal but not essential Microsoft Business Central experience\n, • Proficient in using Microsoft excel\n\n Benefits \n\n • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).\n, • Volunteers leave - up to one day per year.\n, • Enhanced maternity, paternity and adoptive leave.\n, • Cycle to work scheme.\n, • Recommend a friend bonus.\n, • Unrivalled individual training and development.\n, • Well established apprenticeship programme.\n, • Team & company social events.\n, • Employee assistance programme.\n, • Workplace pension.\n, • Excellent career progression within a leading independent contract caterer.\n\n About us \n Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. \n Disclaimer \n All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. \n An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared. \n Diversity and Inclusion at Thomas Franks \n We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

We are recruiting for the position of Assistant Centre Manager on behalf of a leading UK tyre retailer. This role is based in Banbury, Wiltshire, and offers an excellent opportunity for an experienced automotive supervisor seeking career progression within a dynamic and expanding company. Our client, a prominent national tyre retailer with multiple locations across the UK, is seeking to appoint a skilled Assistant Fast-Fit/Tyre Centre Manager. This position provides a chance to join a well-established business known for professional standards and customer satisfaction. Benefits of the Assistant Centre Manager: Competitive salary of £32,000 to £34,000 per annum, dependent on experience Performance-related bonus approximately £3,600 per year Enhanced holiday entitlement, including additional day for your birthday Optional overtime paid at standard rates In-house training and development programmes Contributory workplace pension scheme Opportunity to work with a leading UK automotive brand 42.5 hours per week, Monday to Saturday (with a day off during the week when working Saturdays)Duties of the Assistant Centre Manager: Assist the Centre Manager in daily operational management of the depot Support workshop team with technical vehicle work when required Play a key role in achieving centre performance targets and KPIs Oversee stock levels and ensure proper maintenance of stock values Deliver outstanding customer service and ensure compliance with company policies Lead, motivate, and develop the workshop team as the Assistant Centre Manager Support in maximising sales and controlling operational costs Ensure all work is carried out safely and in line with industry regulationsRequirements of the Assistant Centre Manager: Proven supervisory experience within the automotive sector or retail environment Technical knowledge of vehicles and fast-fit equipment Demonstrable leadership skills to manage a team effectively Strong customer service focus and ability to encourage team performance Experience in managing centre sales, costs, and compliance UK driving licence with minimal points Ability to support workshop activities as neededThis role offers an excellent platform for career advancement with a reputable company. The successful individual will be instrumental in maintaining high standards across operations and customer satisfaction within the centre. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Banbury and Wiltshire, today to discover more about this fantastic Assistant Centre Manager opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Business Development Coordinator Location: Banbury, Oxfordshire OX16 (Remote / Hybrid options also available) Working Hours: Monday-Thursday 8:30am-5:00pm | Friday 8:30am-2:30pm Salary: £35,000 per annum + up to £5,000 Year 1 variable pay Contract: Full-time Hawk3 Talent Solutions are working on behalf of our client, an established UK manufacturer, to recruit a New Markets Business Development Coordinator to support the development of an exciting new commercial growth channel. The Opportunity This is an exciting opportunity to join an established manufacturing business at an important stage of growth, with the opportunity to play a key role in identifying and developing new markets. The primary focus of the role will be responsible for researching the market, identifying target customers, engaging decision-makers and testing the commercial potential of the opportunity. Key Responsibilities Research and map the Roofing market, identifying priority sectors, customer types, geographic opportunities, competitors and routes to market. Build a structured database of target organisations and key decision-makers. Engage with potential customers and influencers to understand current suppliers, product preferences, buying criteria, pricing expectations, lead times and switching barriers. Identify and qualify genuine commercial opportunities based on need, volume, product fit, decision process, timing and commercial viability. Generate qualified meetings, product discussions, samples, trials and quotations. Develop meaningful competitor intelligence, including products, pricing, service proposition, delivery expectations and customer perceptions. Work closely with Sales, Marketing, Technical, Purchasing and Operations to identify product, technical, certification, supply or service gaps. Develop an understanding of achievable selling prices and margins across different customer types and routes to market. Maintain an accurate, evidence-based CRM pipeline, clearly distinguishing research contacts from genuine qualified opportunities. Provide regular market feedback to management, highlighting what is converting, what isn't and what may need to change. Where the proposition is validated, help transition the opportunity from market research into repeatable prospecting and opportunity generation. What We're Looking For Strong B2B business development or prospecting experience. Confidence engaging with contractors, merchants, business owners and technical or commercial decision-makers. The ability to ask direct questions around volumes, pricing, suppliers, margins, buying criteria and switching decisions. Strong commercial judgement and the ability to distinguish genuine opportunities from interesting conversations. Excellent research, organisation and follow-up skills. Strong CRM discipline and an evidence-led approach to pipeline management. The ability to identify patterns in market feedback and turn them into practical recommendations. A collaborative approach, with the confidence to work across Sales, Marketing, Technical, Purchasing and Operations. Experience within roofing, construction products, agricultural/commercial building products, merchants or new-market development would be advantageous, but isn't essential. Benefits of the Role: £35,000 basic salary Up to £5,000 Year 1 variable pay 22 days' annual leave plus bank holidays Annual leave increasing with service to a maximum of 25 days after 3 years Company pension scheme Flexible working - office-based, home-based or hybrid Early finish on Fridays at 2:30pm If you would like to apply for the role of Business Development Coordinator then please email your CV to Closing date is 22.10.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Customer Service Lead Location: Banbury Salary: Up to 40k DOE Job Type: Full Time, Permanent Are you passionate about delivering exceptional customer service and building long-term client relationships? Do you thrive in a fast-paced environment where customer satisfaction, continuous improvement and commercial growth go hand in hand? We are recruiting for an experienced Customer Service Lead to join a growing aftermarket and spares operation. This is an exciting opportunity to become the voice of the customer, driving service excellence while identifying opportunities to improve performance, strengthen customer relationships and support business growth. The Role As Customer Service Lead, you will take ownership of customer relationships, ensuring enquiries, quotations and service requirements are managed effectively from initial contact through to delivery. Working closely with internal departments including technical support, purchasing, logistics and warehouse operations, you will ensure customers receive a seamless and professional experience at every stage. This role combines customer relationship management, commercial awareness and continuous improvement, making it ideal for someone who enjoys problem-solving, influencing stakeholders and driving positive change. Key Responsibilities Build and maintain strong relationships with key customers and accounts. Act as the primary point of contact for customer enquiries, issues and escalations. Manage quotations and commercial follow-up activities to maximise conversion rates. Identify opportunities to increase aftermarket sales, customer retention and long-term partnerships. Promote value-added solutions, upgrades, refurbishment programmes and service offerings. Coordinate activities across multiple departments to ensure customer commitments are achieved. Proactively identify and resolve service issues, delays and operational challenges. Monitor customer service performance and support improvements in response times and customer satisfaction. Lead and support continuous improvement initiatives across the department. Develop and maintain Standard Operating Procedures (SOPs). Analyse KPI data and prepare performance reports and recommendations. Support operational efficiency, cost reduction and business improvement projects. About You To be successful in this position, you will have: Previous experience within customer service, account management, commercial support, aftermarket services or operations. A proven ability to manage customer relationships and resolve complex issues. Strong communication and influencing skills. Excellent organisational and prioritisation abilities. Commercial awareness with the ability to identify growth opportunities. Experience working across multiple departments and stakeholders. Strong problem-solving and analytical skills. Experience using CRM and/or ERP systems. Good Microsoft Office skills, including Excel. Desirable Experience Experience within engineering, manufacturing, industrial equipment, service or aftermarket environments. Knowledge of spare parts operations, service contracts or technical support functions. Continuous improvement experience or related methodologies. Project coordination, supervisory or mentoring experience. Relevant qualifications in Business, Operations, Customer Service, Sales or Continuous Improvement. This is a permanent role working in Banbury and with a salary up to 40k DOE If you have the skills and experience we are looking for, apply now

Customer Service Lead Banbury | £35,000 - £40,000 | Full-time, Permanent We're looking for a proactive and commercially minded Customer Service Lead to join a successful business in Banbury. You'll be a key point of contact for customers, building strong relationships, managing enquiries and quotations and working across the business to ensure a great customer experience from enquiry through to delivery. This is more than a traditional customer service role. You'll have the opportunity to identify commercial opportunities, improve processes and help drive continuous improvement across the operation. Key responsibilities: Building strong customer relationships and taking ownership of enquiries and escalations Managing quotations and commercial follow-up Coordinating with technical support, purchasing, logistics and warehouse teams Proactively resolving issues, delays and operational challenges Identifying opportunities to grow aftermarket sales and improve customer retention Reviewing processes and driving improvements to customer service and operational efficiency Monitoring KPIs and using performance information to identify areas for improvement We're looking for: Experience in customer service, account management, commercial support or operations Strong customer relationship and problem-solving skills Experience managing enquiries, quotations and order processing Excellent organisation and attention to detail A confident communicator who can work effectively across different departments A proactive, commercially aware approach with a genuine interest in improving how things are done Experience within engineering, manufacturing, service or industrial equipment would be advantageous, but isn't essential. What's in it for you? £35,000 - £40,000 depending on experience, 25 days' holiday plus bank holidays, healthcare, sick pay and additional company benefits