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Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview We are seeking a dedicated and experienced Claims Handler to manage a caseload of Social Housing Property claims. The ideal candidate will have some experience dealing with Property Claims and preferably some experience with Social Housing Claims. This role requires strong stakeholder and relationship management skills, the ability to handle complaints and vulnerable customers, and excellent organizational and communication skills. How you'll make an impact Responsibilities: • Claims Management - Handle a caseload of Social Housing Property claims from inception to resolution, ensuring timely and accurate processing., • Stakeholder Engagement - Manage relationships with various stakeholders including brokers, managing agents, and other parties with differing needs and requirements., • Customer Service - Address complaints and support vulnerable customers with empathy and professionalism., • Communication - Confidently handle inbound and outbound telephone calls, providing clear and concise information., • Organization - Prioritize and manage your workload effectively in a fast-paced environment., • Documentation - Maintain accurate records and documentation for all claims handled., • Empathetic and patient, especially when dealing with vulnerable customers., • Proactive and able to work independently., • Strong problem-solving skills and attention to detail., • Adaptable and able to manage multiple tasks simultaneously. About You • Experience dealing with Property Claims., • Experience with Social Housing Claims is preferable., • Strong stakeholder and relationship management skills., • Ability to handle complaints and support vulnerable customers., • Excellent organizational skills and the ability to prioritize tasks., • Confidence in handling inbound and outbound telephone calls., • Ability to thrive in a fast-paced environment., • Good writing skills are essential., • Proficiency in Microsoft Office tools and claims handling systems #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A global award-winning Microsoft consultancy is seeking a Power Platform Developer to design and implement solutions using Power Platform. Applicants should possess proven experience in developing Power Platform applications and be knowledgeable in Microsoft 365, SharePoint, and Teams.

We are seeking a highly skilled Unified Communications Specialist with extensive experience in Microsoft Teams, video conferencing technologies, and NICE CXOne.

A logistics and fulfilment company is seeking a Commercial Analyst to support sales and finance teams by preparing reports and analyzing data. The ideal candidate will have experience in commercial roles, strong skills in Microsoft Excel, and the ability to handle large datasets.

Purpose of the Role The DNO Manager is responsible for managing all aspects of Distribution Network Operator (DNO) applications, grid connections, and approvals for solar PV installations across the clients portfolio.Ensure all your application information is up to date and in order before applying for this opportunity.The role ensures that all projects are compliant with UK electrical regulations and that grid connection processes are delivered efficiently and accurately.Key Responsibilities Manage all communication with DNOs for solar and renewable energy projects (including G99, G100, and G59 applications).Prepare and submit DNO applications and liaise to obtain grid connection offers and approvals.Review and interpret grid connection conditions and ensure compliance with DNO and Ofgem regulations.Coordinate with design, project, and installation teams to ensure technical requirements align with DNO conditions.Track and manage the progress of DNO applications to meet project timelines.Lead on grid connection negotiations, costs, and connection agreements.Maintain accurate documentation and communication logs with all DNOs.Support feasibility assessments and project development by providing DNO and grid input.Keep up to date with changes in DNO requirements, grid standards, and industry legislation.Report regularly to senior management on project connection status, risks, and resolutions.Essential Skills & Experience Minimum 3 years of experience in a DNO, grid connection, or network management role within the solar, electrical, or renewables sector.Strong understanding of UK DNO processes (G99, G100, G59, G83).Excellent communication skills for liaising with network operators and internal teams.Ability to interpret electrical schematics, single-line diagrams, and DNO connection agreements.Strong organisational and project management skills.Proficient with Microsoft Office (Excel, Word, Outlook) and project management tools.Familiarity with Ofgem, ENA standards, and IET wiring regulations.Desirable Skills Electrical engineering qualification (HNC/HND or Degree).Experience working with large-scale commercial or utility-scale solar PV projects.Knowledge of battery storage and EV infrastructure connections.Experience with AutoCAD or grid modelling software.Previous experience liaising with multiple DNOs (UK Power Networks, Western Power, Scottish Power, etc.).Personal Attributes Detail-oriented and highly organised.Strong problem-solving and analytical thinking.Confident communicator with excellent negotiation skills.Proactive, adaptable, and able to work under pressure.Passionate about renewable energy and sustainability.Benefits Competitive salary Pension contribution Opportunities for professional growth in a fast-expanding renewable energy company. xjlbheb Flexible working arrangements (office/home/site-based as required).

A senior-level hydraulics specialist delivering technically robust, safety-led solutions across complex water projects.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Role Overview Our client is looking for a Senior Hydraulics Engineer to deliver specialist hydraulic and surge analysis across water and wastewater projects.The role covers feasibility through to construction and commissioning, with responsibility for hydraulic modelling, technical design outputs, and collaboration with multi-disciplinary teams to deliver safe, compliant, and practical solutions.Role & Responsibilities Provide specialist hydraulic support within water and wastewater projects, including thermofluids, network flows, and hydraulic modelling.Independently produce and manage engineering deliverables such as calculations, drawings, specifications, and reports, with a strong focus on constructability.Support the design, assessment, optimisation, and analysis of water and wastewater processes, including CFD techniques where appropriate.Take ownership of modelling and analysis outputs, delivering effective design solutions with short-, medium-, and long-term impacts in mind.Interface closely with other engineering disciplines and construction operations.Deliver work to budget, ensuring changes are appropriately managed and compensated.Challenge designs and provide value-engineering solutions.Communicate confidently and authoritatively with internal and external stakeholders.Experience & Attributes Proven experience in hydraulics, surge analysis, and design for water and wastewater systems from feasibility to commissioning.Strong problem-solving skills with a collaborative, flexible, and safety-focused approach.Degree in a relevant engineering discipline and membership (or working towards) a professional chartered institute.UK project experience with knowledge of relevant regulations and design codes.Experience in thermofluids, network flows, hydraulic modelling (HADES) and some CFD/physical modelling.Proficient in Microsoft Office; strong communication and presentation skills.Full UK driving licence, CSCS card holder, and right to work in the UK.Company information At First Recruitment Group we understand just how important it is to secure the right people.That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.We actively recruit at all levels and this is a superb opportunity for any Hydraulics Engineer looking for new employment. xjlbheb As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

A security services provider based in Salford is seeking a Call Receipt Administrator to support customer inquiries and provide administrative assistance to engineering teams. The ideal candidate will have exceptional communication skills, a customer-focused mindset, and proficiency in Microsoft Exc

The role includes providing support to sales teams, responding to client queries, and managing internal sales processes. A leading global IT solutions provider is seeking an Inside Sales Associate in Manchester. Ideal candidates should possess strong communication skills, proficiency in Microsoft Of

Microsoft TEAMs SME (IT) / Contractor. MS TEAMs SME with 10 to 12 Yrs of hands‑on experience with MS TEAMS aspects. Microsoft Teams SME (IT) Contractor.

Strong experience as a Microsoft Teams SME with hands-on expertise in Teams administration. Knowledge of Teams Voice, Microsoft Calling Plans, and associated configurations. Microsoft Teams Subject matter experts!.

A leading IT services firm is seeking a skilled Microsoft Teams Subject Matter Expert (SME) to provide expert-level support for Microsoft Teams services. The ideal candidate will have hands-on experience with Microsoft Teams administration, strong communication skills, and proficiency in PowerShell