Trabajos nhs admin en ManchesterCrear alertas

\n Context & Purpose of Role \n Our client is a UK digital health company that provides a health management app designed to help people access and manage their healthcare information in one place. \n \n The business are looking for a delivery-focused individual to own the operational cadence and administrative backbone of their end-to-end Software Development Life Cycle (SDLC). \n In this role, you will manage projects from business case and ideation through engineering build, commercial handover, and post-deployment monitoring. You will act as the operational connective tissue across our Product, Technology, and Engineering teams - keeping delivery honest, visible, and unblocked - from governance and reporting through to release management, freeing engineering leadership to focus on technical direction. \n Responsibilities: \n Delivery Management & SDLC Oversight \n\n • End-to-End Ownership: Track delivery across the entire SDLC-from initial ideation and business case through to technical build, post-release monitoring, and commercial handover.\n, • Roadmap Accuracy: Maintain a dynamic, accurate view of current delivery progress and upcoming engineering plans for leadership and wider business visibility.\n, • Team Commitments & Flow: Partner with engineering and product teams to help them meet commitments, clear blockers, and streamline cross-functional communication.\n, • Agile Operational Support: Provide hands-on administrative support for Scrum/Kanban frameworks, ensuring ticket hygiene, sprint ceremonies, and backlog prioritisation run smoothly.\n, • Release & Incident Coordination: Oversee release management schedules and support operational incident response workflows to ensure smooth rollouts and quick resolutions.\n\n \n \n Governance, Compliance & Financial Ops \n\n • QMS & SDLC Compliance: Support internal governance by ensuring processes align with Quality Management Systems (QMS) and relevant regulatory frameworks, escalate when they do not\n, • Operational Reporting: Own and maintain the engineering Risk Register, delivery metrics, capacity/utilisation tracking, and time-recording reporting.\n, • Financial Admin: Manage engineering-related financial reporting, Purchase Orders (POs), and vendor invoice reconciliation.\n\n \n Requirements: \n\n • Proven experience as a Project/Delivery Manager in a software development environment, covering the full SDLC\n, • Exposure to cloud environments, modern software applications, or SaaS product delivery\n, • Experience interacting with stakeholders across technical and non-technical audiences, including senior leadership\n, • Experience coordinating cross-functional teams with competing priorities and dependencies\n, • Experience using Agile delivery approaches such as Scrum or Kanban\n, • Ability to maintain accurate project plans, roadmaps, risks, actions and delivery reports\n, • Strong written and verbal communication skills across technical and non-technical audiences\n, • Experience working with project management, issue tracking and documentation tools such as Jira and Confluence\n\n \n Advantageous: \n\n • Experience in a regulated or clinical-safety environment (e.g. NHS, DCB0129/0160, healthtech)\n, • Experience with governance/QMS reporting (risk registers, audits, compliance documentation)\n\n

Are you looking for a busy, patient-focused telephone role where you can make a real difference? We're working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisors to join their team on a temporary basis until the end of November. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand periodThis role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning you'll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! We're looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? £12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of August This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database