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We are seeking a skilled and passionate barber to join our team. The ideal candidate will provide exceptional grooming services including haircuts, shaves, hot towel. beard trims, face masks etc.
Hotel Receptionist – 5* Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Job description Duties This role is part of our baking team, which is responsible for the preparation and production of our pies. The designated shift for this position is from 4:00 AM to 12:00 PM, Monday through Friday. Assisting with the day to day running of manufacturing, to aid smooth production of pies - The role may include heavy lifting - Production of pies - Cleaning of equipment and of production room - Operate production equipment and machinery according to standard operating procedures - Monitor production processes to ensure efficiency and quality - Perform routine maintenance and cleaning of equipment - Assemble and package products according to specifications - Inspect finished products for defects or deviations from quality standards - Follow safety protocols and maintain a clean and organised work area Experience: - As a food production business we’re looking for someone that is conscientious of cleanliness - Previous experience in a food manufacturing, production environment or kitchen preferred - Level 2 Food Health & Safety Certificate preferred - Candidates must have an ability to multi-task - Candidates must have a desire to learn Note: Training will be provided for necessary qualifications, specific equipment and processes. This position requires attention to detail, good manual dexterity, and the ability to work effectively in a team. Strong communication skills and the ability to follow instructions are also essential. If you are a motivated individual with a strong work ethic, we encourage you to apply for this position. We offer competitive pay, benefits, and opportunities for growth within our organization. Please submit your CV highlighting your relevant experience. Only qualified candidates will be contacted for an interview. Job Types: Full-time, Part-time Pay: £12.00-£13.00 per hour Expected hours: 32 – 48 per week Benefits: Additional leave Company pension Discounted or free food Employee discount Free parking On-site parking Schedule: Monday to Friday Work Location: In person
Sales representative We’re looking for sales representatives to work on our wholesale business. The role requires extensive field sales. Ideal candidate is: - Sales experience in FMCG sector - Outgoing, self-disciplined, sales-driven - Good team player - Honest and responsible - Excellent communication skills - Fluent in English - Turkish is advantage Duties include - Visiting and closing sales with existing customers - Cold-calling and bringing new customers - Meeting the sales targets - Tracking the market sales prices and trends on retail, including promotions and special offers - Working in-liaison with other internal departments effectively
We are looking for a dedicated Manager for the new opening in Marylebone. The ideal candidate is a brand ambassador, embodying values of the daytime dining, lifestyle brand, with a philosophy around balanced living. The ability to effectively train and lead the team, knowledge of the market and operations optimisation with a view to business growth and scaleability are key. WHAT WE OFFER - be a part of a long-anticipated new opening in one of the most desirable locations in London - great growth potential - be a part of a larger international family - daytime operation (no late shifts) WE ARE LOOKING FOR - enthusiasm - reliability - a "people person" - excellent communication skills - team leader - business mind
We are looking for experienced enthusiastic full-time and part-time Baristas for our Costa Franchise store in Teddington ( TW11 8QZ) Candidates must have good verbal communication and coaching skills, be flexible and willing to learn a variety of skills. Previous Barista experience is essential.
Sales & Customer Service Representative – Field Sales (Commission-Based Only) Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance. About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience. Your Role: As a Sales & Customer Service Representative, you will: Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role. Compensation: Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You: Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!
Take your career to new heights or embark on an exciting journey with this compelling opportunity! We're seeking individuals with a passion for championing exceptional brands and charities. Join our team to engage customers in person, promote our clients' offerings, and contribute to brand building and heightened awareness. As a crucial team member, you'll play a key role in fostering team morale and maintaining a positive work environment, welcoming new customers through our residential campaigns. All with no prior experience necessary – we provide comprehensive training and coaching for your success! Explore excellent developments and progression opportunities in our dynamic environment. Minimum Commitment: 4 days per week Location: Moorgate, London Experience: No experience required Responsibilities: - Represent and promote brands and products to customers - Build and maintain positive relationships with customers and clients - Gather customer feedback and report back to the team - Qualities we're looking for: - Strong communication and interpersonal skills - Enthusiasm and passion for promoting brands and products - Ability to thrive in a fast-paced and dynamic environment - Positive attitude and high energy levels - Benefits: - Opportunities to travel to various locations and events - Networking with industry professionals and other Brand Ambassadors - Gain hands-on experience in the field of brand promotion - 24/7 mentorship and assistance available - Great career progression opportunities! - Join our team and take the first step in launching your career as a Brand ambassador with Swiss Promotions! - Job Types: Full-time, Permanent - Salary: £360.00-£550.00 per week - Additional Benefits: - Additional leave - Casual dress - Employee mentoring programme - Flexitime - Referral programme - Language Requirement: - English required - Schedule: - Flexitime - Monday to Friday - Supplemental Pay Types: - Bonus scheme - Commission pay - Loyalty bonus - Performance bonus - Quarterly bonus - Signing bonus - Yearly bonus - Ability to commute/relocate: - London: reliably commute or plan to relocate before starting work (required) - Work Location: In person - Job Type: Full-time - Pay: £360.00-£550.00 per week - Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Quarterly bonus Yearly bonus Benefits: Casual dress Company events Employee mentoring programme Financial planning services Profit sharing Referral programme Schedule: 8 hour shift Flexitime Holidays Monday to Friday Overtime Weekend availability Work Location: On the road
£17ph guaranteed at minimum Waitress/ter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed. Waitress/ter Requirements: Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything. Available shifts Evenings (Mon-Sat 5.30pm-10.30pm) Lunchtime shifts 12-3pm available after training. Please do not waste your time or my time, unless you have the following; -At least 2 years experience waitressing in a busy restaurant. -Perfectly spoken English -Right to work here in the UK Applicants that do not meet the above criteria will not be entertained.
We are looking for a waiter runner who knows customer service really well and work in hospitality before . This job require a good English skills as well as being committed to the job Thanks Toi & Moi cafe
We are working with a reputable hair salon based in south-east London who are looking for an experienced Hair Stylist. You will be working at a friendly and dynamic salon supporting a loyal and local customer base that provides both hair and beauty treatments. What you’ll be doing: Provide professional hair styling services including cutting, colouring, highlight, balayage and styling Perform hair treatments such as conditioning and scalp massages Offer expert advice on hair care and maintenance Keep workstations clean and organised Work alongside fellow hair stylists and beauty therapists to provide an outstanding customer experience What we’re looking for: Qualified hairdresser with 5 years + experience in cutting, styling, colouring, and treatments Strong technical skills, with a passion for colouring, cutting, and styling Self-motivated and independent Excellent communication and customer service skills with a focus on providing outstanding client experiences A passion for staying up-to-date with hair trends and techniques A team player with a positive attitude and willingness to learn and develop your skill What your week will look like: We are looking for someone who can commit to a minimum of 24 hours a week (up to 40 hours) You will work between 3 - 5 shifts per week of which Thursday Friday and Saturday are essential. Our shifts are 8 hours each. We are open to candidates who are both self-employed or seeking employment. Benefits: 25 days holiday per annum
We are searching for talented waiters to join our dynamic teams. Someone with team spirit, can do attitude and always willing to go the extra mile. Someone who can multi-task, work well under pressure and be professional. As a waiter/waitress, you will be responsible for providing outstanding customer service to our customers. Your primary goal will be to ensure that the guests have a memorable dining experience by delivering prompt and attentive service and attending to their needs throughout their visit. Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences and menu offerings. Interact with customers in a friendly and professional manner, answer questions about our menus, and ensure that customers have a positive experience. Branches include COVENT GARDEN / SLOANE SQ/ SOUTH BANK...You should be flexible on working multiple locations when required. We will offer: A career! Pension, holiday pay, reward systems, excellent service charge, staff parties / events Complimentary food and drink while working. There is always room for growth within our company, so if you are looking to develop your skills within the hospitality industry, then please get in touch with us. We are a growing company, so there will be plenty of opportunities in the very near future. Rate of pay Includes Service We look forward to working with you. TBP.
Buns & Buns is currently seeking waiting staff to join our dynamic and energetic hospitality group. Our team plays a crucial role in delivering exceptional experiences to our valued guests and visitors. Located in the prime area of Covent Garden in London, our journey is far from over as we continue to grow and expand. We are seeking individuals with a passion for hospitality, a positive and bubbly personality, and a strong belief in the power of teamwork. In addition to being part of a successful team, we offer a range of employment benefits including meals on duty, paid holidays, a company pension scheme, employee discounts at our sister venues, sick pay, performance incentives, and a pleasant and friendly working atmosphere. We are looking for individuals who possess good communication skills, an engaging personality, and a commitment to following health and safety standards. If you have a passion for hospitality and want to be part of a thriving team, we would love to hear from you.
Boxcar Bakery & Deli is a community-centered bakery renowned for our freshly made, handcrafted breads, pastries, and cakes. We’re passionate about quality and flavor, using the best ingredients to create delicious products that bring joy to our customers. As we expand, we’re excited to welcome a skilled and enthusiastic Assistant Baker to our team. Position Overview: We’re looking for an Assistant Baker for night shifts to help craft our signature baked goods, including breads, cakes, and croissants. This hands-on role requires a keen eye for detail and a love for creating high-quality baked items. With a 4-day work week, this position offers a fantastic work-life balance. Key Responsibilities: - Prepare and bake a variety of breads, cakes, and croissants from scratch. - Ensure all products meet our high standards for quality, consistency, and presentation. - Uphold food safety and hygiene standards at all times. - Assist with organizing and prepping the bakery for the next day’s operations. Qualifications: - Some experience in baking, whether professional or home-based. - Knowledge of bread and pastry techniques is an advantage. - Strong attention to detail and the ability to work independently. What We Offer: - Competitive pay (£14-£15 per hour). - 4-day work week with consistent night shifts. - A creative, supportive work environment. - Opportunities for skill development and career growth within our bakery.
Join our Waiting Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our bar team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!
We are seeking a motivated and enthusiastic Sales Negotiator to join our growing team. This position is ideal for individuals with some experience or those looking to start a career in real estate. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team environment. Basic understanding of property sales is a plus, but not required. A valid UK driving license is preferred. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.
WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested
Are you passionate about nail artistry and eager to expand your skills? We have an exciting opportunity for you! What We’re Looking For: • Qualifications: Must hold a NVQ or VCTC qualification. 📌Free Training: We offer a complimentary course in Russian manicure techniques, complete with accredited certification. Location: Hackney E5
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.
TEAM MEMBER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively use the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: Setting up the kitchen on a daily basis and ensuring all prep is done pre service. Extend a warm welcome to guests. Share your food knowledge with guests to assist in their choices. Handle payment transactions. Manage stock efficiently to reduce wastage and report shortages. Maintain cleanliness and order in your area. Adhere to daily cleaning schedules. Uphold high standards in appearance, uniform, punctuality, and conduct. Safely store and rotate deliveries (FIFO). Prepare salads as required, etc. Your Benefits: A generous 50% discount at any Urban Greens location. Enjoy a complimentary meal during your shift. Uniforms will be provided. You'll have the benefit of 28 days of annual leave. Full-time position, with the security of permanent contracts. Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.