Office customer service jobs in Earley - Page 3Create job alerts

CUSTOMER SERVICE ADMINISTRATOR WOKINGHAM PERMANENT £25,000 INCREASING TO £26,520 AFTER SUCCESSFUL PROBATION Due to an exciting period of expansion our client based in Wokingham are seeking a Customer Service Administrator to join their team. The purpose of the role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. They are offering a fantastic salary of up to £25,000 increasing to £26,520 after successfully passing probation. They also offer great employee discounts on a large number of high street stores! Daily duties and responsibilities for the Customer Service Administrator: • Making and receiving calls to and from clients, • Conduct outbound calls to chase for progress updates and facilitating appointment booking, • Providing quality administrative support with good attention to detail., • Assisting clients via e-mail and telephone, • Ensuring all new instructions are processed on the system accurately, efficiently and on a cost-efficient basis., • Provide Case management from receipt of a new request to completion of the case., • Book appointments for specific projects, • Process email and post queries received by the team as required., • Chase reports via telephone and e-mails., • Ensure Service Level Agreements are maintained daily., • Maintain accurate data records, using Microsoft Office and in-house systems., • Upload medical reports/laboratory reports onto the system. Follow-up on incomplete/ inaccurate reports received., • Support project related stock/paperwork requests for examiners., • Complete all general administration duties as required., • Support project tasks on a daily, weekly and monthly basis., • Work within stipulated cost guidance budget and time constraints., • Complete all general administration duties as required., • To achieve targets in the timeframe set to ensure all cases are processed as per the Service Level Agreements., • Maintain the confidentiality of our client at all times, including that of its clients., • Act impartially at all times, declaring any potential conflict of interest to management., • Undertake any other duties within the spirit of this job description Applicants must possess: • Strong written and verbal communication skills., • An ability to take day-to-day decisions., • The capacity to manage one’s own workload independently and to work effectively within a team., • An ability to manage a busy workload and help others in the team when needed., • Flexibility will be essential to support the changing needs of the business., • PC literacy with good typing skills is required. Experience with Word, Excel and Outlook is essential information., • Ability to maintain appropriate confidentiality of information relating to our client’s, individuals and service user information. APPLY NOW FOR AN IMMEDIATE TELEPHONE INTERVIEW WITH THE RECRUITERS ROOM! In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful

Bathroom Installation Manager Reading Up to £50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Reading and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Reading or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to £50k, plus £4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available. TPBN1_UKTJ

Technical Services & Warehouse Manager (100jc) - Twyford (near Reading) - £40 – 45k + Benefits This is an excellent opportunity to step into a key operational leadership role within a growing organisation. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. The position has become available due to the promotion of the individual we placed into the role 12 months ago and they have moved up into PMO role which is a strong reflection of the company’s commitment to recognising performance, developing talent, and promoting from within. This role is particularly well suited to individuals from a military background who are experienced in managing equipment, logistics, and people within structured, process-driven environments. The Role You will take ownership of technical services and warehouse operations, ensuring that equipment, stock, and processes are managed efficiently, accurately, and in line with operational standards. Working in a hands-on leadership capacity, you’ll be responsible for coordinating workflows, maintaining control of assets, and ensuring that all equipment is correctly processed, configured, and dispatched to meet customer requirements. You will also play a key role in maintaining clear procedures, improving processes, and ensuring the team operates in a disciplined and organised manner. Key Responsibilities • Take responsibility for day-to-day warehouse and technical service operations, • Maintain control and accountability of stock, including allocation, dispatch, and returns, • Lead, manage, and develop a small team, including training and performance reviews, • Ensure accurate tracking of equipment, returns, and Proof of Delivery (POD), • Conduct triage, testing, and diagnostics on IT and network equipment, • Oversee staging and configuration of hardware to required standards, • Maintain tools, test equipment, and operational readiness, • Ensure customer requirements are met through efficient and timely service delivery, • Review, improve, and document processes to enhance operational effectiveness, • Support projects involving stock management, warranty handling, and RMA processes What Our Client is Seeking This role would suit someone who is: • Highly organised with strong attention to detail and accountability for equipment and processes, • Comfortable leading a small team and taking ownership of outcomes, • A logical thinker, able to assess situations and make sound decisions, • Experienced in working within structured, process-driven environments, • Able to remain effective under pressure and adapt to changing priorities Experience & Skills: • Background in logistics, warehouse operations, or equipment/asset management, • Experience maintaining accurate stock control and optimising workflows, • Familiarity with IT hardware, staging, or technical environments is advantageous, • Strong IT literacy (Microsoft Office and internal systems), • Ability to meet deadlines while maintaining high operational standards, • Clear and professional communication skills In return they are offering £40 – 45k starting salary, Company pension scheme (4% employer contribution), Life assurance, 25 days holiday + bank holidays, Paid charity day As well as a clear progression pathway with the last candidate moving into a PMO role in under 12 months, the opportunity to take ownership of a critical operational function. As well as a structured environment with defined processes and standards which is a strong fit for ex-military candidates transitioning into civilian roles as well as joining a stable and expanding company with a focus on long-term development. For more information, please contact Jean-Claude Hedouin, at Ex-Mil Recruitment Ltd on (phone number removed)

Business Development Manager – Software & Services – Unified Comms - Hybrid Our client is a leading specialist distributor in cloud communications, unified communications, and software & services, partnering with top-tier vendors to deliver innovative, market‑leading solutions across Contact Centre, Zoom, Microsoft Teams, and wider UC platforms. With a strong reputation for collaboration, commercial insight, and partner enablement, they continue to drive significant growth across cloud, SaaS, and service‑based portfolios. Backed by deep market expertise and a progressive, people‑centric culture, the business empowers its teams to take ownership, innovate, and make a real commercial impact. The Role With ambitious growth plans underway, they are now seeking an experienced, commercially driven Business Development Manager to accelerate the expansion of their Software & Services portfolio. This is a high‑impact role focused on new partner acquisition, developing strategic relationships, and delivering strong revenue and margin performance across cloud, SaaS, and service‑based solutions. Key Responsibilities • Sales Growth — Deliver revenue and margin targets across Software and Professional Services., • Partner Acquisition — Identify, prospect, and onboard new partners into the portfolio., • Account Management — Manage and grow a portfolio of partners, driving retention and expansion., • Vendor Collaboration — Work closely with vendors to execute campaigns, promotions, and enablement programmes., • Commercial Reporting — Maintain accurate forecasting, CRM updates, and commercial documentation., • Cross‑functional Coordination — Collaborate with internal teams to ensure a seamless customer experience. Skills & Attributes • Strong commercial awareness and strategic mindset, • Excellent communication and relationship‑building skills, • Proactive, self‑motivated, and results‑driven, confident negotiator with a solutions‑focused approach, • Highly organised with strong planning and reporting capability, able to work independently and collaboratively Experience & Qualifications • Proven experience in business development, channel sales, or account management, • Background in software, SaaS, cloud communications, or unified communications, • Demonstrable success in achieving revenue and margin targets, • Skilled in pipeline management, negotiation, and closing complex opportunities, • Proficient with CRM systems (e.g., Salesforce, NetSuite) and Microsoft Office About You Our client is committed to fostering an inclusive and diverse workplace. You will bring: • Respect for diversity and inclusive working practices. Cultural awareness and sensitivity, • Strong collaboration and communication skills. Flexibility, adaptability, and a willingness to learn, • Empathy and emotional intelligence. Inclusive leadership qualities, • Commitment to continuous learning and development If you have a strong commercial mindset, proven experience in partner‑led sales, and a passion for driving growth within the software and services sector, we encourage you to apply. Why Join? • High‑impact role with real autonomy. Opportunity to shape and scale a fast‑growing portfolio. Strong vendor partnerships and market presence, • Supportive, collaborative culture. Commitment to diversity, inclusion, and continuous learning. A business that values ownership, accountability, and innovation

Centre Assistant / Assistant Centre Manager Location: Winnersh Reading Salary: DOE + excellent benefits and career development opportunities Full-Time | Permanent About the Role We are looking for a proactive and customer-focused Centre Assistant / Assistant Centre Manager to join a busy serviced office environment. This is a front-of-house, client-facing role where you will be the face of the centre, delivering excellent service to clients and visitors while helping to maintain a professional and welcoming working environment. You will work closely with the Centre Manager to support the smooth running of daily operations, client experience, and community activity within the centre. What You’ll Be Doing You will act as the first point of contact for clients and visitors, ensuring a high standard of customer service at all times. You will help maintain the presentation of offices, meeting rooms, and communal areas so the centre is always “show ready”. The role also involves supporting client onboarding and exit processes, managing post and deliveries, restocking refreshments, and assisting with general day-to-day operational tasks. Alongside this, you will support reporting and administration including updating occupancy records and assisting with CRM data and business rates administration where required. You will also help support events and contribute to building a positive client community. About You We are looking for someone with experience in a customer-facing role such as hospitality, front of house, retail, or serviced office environments. You will be confident communicating with people at all levels and have a natural ability to build strong relationships. You should be highly organised, proactive, and comfortable working in a busy, fast-paced environment where no two days are the same. A professional approach, attention to detail, and a strong sense of pride in your work are essential. Experience with Microsoft Office and general administration systems is also beneficial. Key Skills Customer Service, Front of House, Communication, Organisation, Office Administration, Client Relationship Management, Hospitality Experience, Attention to Detail, Teamwork, Problem Solving, Facilities Support Why Join Us This is a great opportunity to join a professional serviced office environment where you will gain exposure to operations, client services, and facilities management. You will be part of a supportive team and have the opportunity to develop into an Assistant Centre Manager role over time

Essential qualifications include a GCSE C grade and experience in customer service. Office Angels is seeking a Case Handler in Durham.

Deliver high-quality customer service through phone, email, and other communication channels. This is an exciting opportunity to contribute to a growing company in the wellness industry, utilising your skills in both customer service and contact centre operations. Are you passionate about delivering

Job Opportunity: Case Handler - Customer Service. Flexible Working: 2 weeks in-office, 1 week at home rotation, with the option to work fully in-office. Experience in customer service, either face-to-face or over the phone.

Providing customer service for clients calling into the office. At least one year in a customer service role, ideally within an office setting. To improve our service, we are looking to expand on our current support team to provide help to our clients when the office is busier or would normally be c

Zopa Bank is seeking a Customer Service Team Leader to manage an in-house team responsible for handling complex customer enquiries. The position requires excellent leadership, analytical skills, and a proven track record in customer service. This role focuses on delivering exceptional customer exper

Mogo Direct in Dacorum is seeking a motivated Customer Service Advisor to enhance customer experience by providing support over phone and email. The ideal candidate will possess strong customer service skills, effective communication abilities, and a problem-solving mindset. This office-based role i

The Customer Service Manager is responsible for leading and supporting the Customer Service Coordinators to ensure all homeowner issues and defects are resolved efficiently in line with the company s Fix in 30 commitment and NHQC standards. Support coordinators with customer escalations before reach

The Job:* Manage, support and develop a team of Corporate Travel Consultants * Set clear expectations around performance, productivity and service standards * Monitor workloads and ensure effective allocation of resources * Act as the first point of escalation for team issues and challenges * Drive

Administrator - (Newbury Office) Working Hours: Monday to Friday, 9:00am - 5:30pm (office-based) Role Overview Provide administrative support to the Residential Sales team in the Newbury office Act as a key point of contact for clients and potential buyers Work in a fast-paced environment, delive

We are seeking a highly experienced, organised, polished, proactive top notch Office Administrator to oversee the smooth and efficient operation of the office and wider complex (situated on a private country estate) and provide support to the wider Management Team. Oversee the day to day admin in th

Key responsibilities include: * Managing customer bookings and service enquiries * Liaising with technicians and workshop teams * Providing updates on vehicle progress and costs * Delivering excellent customer service at all times * Upselling additional services where appropriate Abo

Confident communication and customer service skills. Handling customer enquiries via phone and email.

Provide excellent customer service and respond to inquiries. Support the sales team with administrative tasks and customer outreach. Proficiency in Microsoft Office Suit.

As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Customer Service Representative. Your primary responsibility will be to assist customers with renting, returning, and resolving any

My client, a well-established organisation based in Farnborough, is looking to appoint a professional and customer-focused Customer Services Representative to join their team. Responding to customer queries, resolving issues, and directing customers to the appropriate service. Customer Services Repr

Work experience in reception or customer service role. Facilities coordinator support including (but not limited to) raising supplier orders, allocating facilities management job orders, service record receipting, contractor bookings and record keeping.

We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members.

Start Date: ASAP Key Responsibilities As a School Administrator, you will be at the heart of the school's operations, ensuring a smooth and efficient office environment. Your responsibilities will include: Providing a warm, professional reception for visitors, parents, and staff Effectively m

Carbon60 are currently looking for a number of Inbound Customer Service Advisors to join a major energy provide based in Reading. Experience in a call centre or customer service role. We're looking for call centre representatives who are committed to delivering First Call Resolution (FCR) - resolvin

Providing excellent customer service. This is a fantastic opportunity for candidates looking for flexible work within professional office environments. Supporting office teams with day-to-day tasks.

Robert Half are thrilled to be supporting a client in their search for professional and reliable Receptionists to join their on-call team supporting a busy and modern UK Head Office based in Reading, offering up to £13.

This major London based International bank are looking to strengthen their expanding Loans middle office team. To be considered for this role interested applicants must have acquired a minimum of 3 years experience reviewing loan agreements within a front/middle or back office environment. Provide f

We are recruiting on behalf of a well-established and growing Corporate Travel business who are looking to appoint an experienced Corporate Travel Office Manager to lead their busy operations team based in Hampshire. This is a genuinely important hire for the business and would suit someone who enjo

The Job: * Manage, support and develop a team of Corporate Travel Consultants * Set clear expectations around performance, productivity and service standards * Monitor workloads and ensure effective allocation of resources * Act as the first point of escalation for team issues and challenges * D

Explain recommended repairs and services to customers in a clear and understandable manner. Reporting Service Manager and Aftersales Manager, working within a fast paced, friendly team. Greet customers and provide them with a positive experience.

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within

Key Responsibilities Provide administrative support to customers and internal teams Manage shared inboxes, incoming calls, and service requests Prepare and format documents, reports, and correspondence Liaise with engineers to schedule works and appointments Act as a key point of contact for custom

Location: Hampshire, GU14 7DL – office-based 5 days per week. This role involves direct customer contact, engineer scheduling, and the use of a ticketing system to manage appointments and ensure a seamless router replacement experience. Use the Remedy ticketing system to manage and update customer

Start Date: ASAP Key Responsibilities As a School Administrator, you will be at the heart of the school's operations, ensuring a smooth and efficient office environment. Your responsibilities will include: Providing a warm, professional reception for visitors, parents, and staff Effectively m

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the

Office Angels are currently recruiting for an Operations Administrator for our client based in Wokingham. Role: Operations Administrator Location: Wokingham Salary: £26,000 to £28,000 per annum We're looking for an enthusiastic Operations Administrator who is passionate about deli

Are you a people-oriented professional with experience in vehicle servicing or customer support? Were growing our team at Toyota Reading and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. Engage with customers in person

The Package: £29,500 basic salary On-target earnings of £40,000 Monday to Friday: 8:00am - 6:00pm 1 in 4 Saturdays: 8:00am - 1:00pm Key Responsibilities: Liaising with customers regarding outstanding work and service updates Managing bookings including appointments, reservations, and

Reception and Office Manager This is a part-time role, ideally 10am-2pm Monday-Thursday, based onsite The Reception and Office Manager will oversee the day-to-day operation of the building. Manage the day-to-day running of office. Order office and kitchen supplies, including stationery and photoco

You will play a key role in ensuring the smooth running of the office while helping to maintain a positive, collaborative and motivated workplace culture. Oversee the day-to-day running of the office and ensure efficient operations. Coordinate office processes and improve internal systems where need

We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. The Office Manager is responsible for ensuring the efficient and seamless day-to-day operati

Systems Manager (Linux, Cisco, Microsoft Office). Systems Manager (Linux, Cisco, Microsoft Office).

This hands-on role sits at the heart of the organisation and is integral to the smooth running of the office. The role is full time Monday to Friday 9am - 5pm, office based. Maintain office facilities including franking machine, water cooler supplies, confidential waste, photocopier, alarm, and tele

Job Title: Candidate Manager Salary: £25,000 - £27,000 annually Location: Our offices are based in Staines and Camberley - both offer free parking Benefits & Perks: 🏆 Local, Regional and National incentives - we are big on recognition and reward! 💻 Hybrid Working - 3

Duties and tasks will include: o Manage day-to-day operations of the sales office o Maintain office systems, supplies, and procedures o Ensure a professional and organised working environment o Assist the sales team with administrative tasks and coordination o Prepare sales reports, presentatio