Customer Service Coordinator
hace 2 días
Coalville
Customer Service / Supply Chain Coordinator Manpower are pleased to bring an exciting opportunity to market, having been retained on behalf of one of our prestigious partners, a well-known group and historical brand within the industry. They are currently looking to engage a customer service / supply chain coordinator to support the team. This key role connects Sales, Customer Service, and Production to ensure customer requirements are met efficiently and without disruption. The role As a central point of contact, you will be responsible for balancing supply and demand across multiple manufacturing sites. You’ll coordinate production schedules, manage inter-site production transfers, and ensure any changes are communicated effectively to both customers and internal stakeholders. Key responsibilities • Work with Sales and Customer Service teams to forecast demand and align production plans., • Coordinate production across multiple sites to balance capacity and maintain service levels., • Communicate proactively with internal teams and customers regarding supply or schedule changes., • Analyse demand and production data to identify trends, risks, and opportunities., • Provide reports and insights to support strategic planning. Skills & experience • Background in demand planning, supply chain coordination, or production scheduling within manufacturing., • Strong understanding of manufacturing processes within packaging., • Excellent communication and stakeholder management skills., • Analytical mindset with data interpretation and reporting experience., • Ability to manage multiple priorities and perform well under pressure. What We’re Looking For • Proactive and solution oriented., • Strong team player with a customer-first mindset., • Detail-focused and highly organised., • Comfortable working across multiple sites and functions. This is an exciting opportunity to play a pivotal role in keeping operations and customer service aligned, while contributing to the success of a market-leading manufacturing business. Apply today for a member of the team to review your application and book in a time suitable for you.