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Job Title: Customer Master Data Manager Location: Walton Oaks, Tadworth Or Sandwich, Kent Contract: 12 Months Hours: 37 Hours Job Description SRG are looking for a Customer Master Data Manger for a leading pharmaceutical company based at either their Walton Oaks and Sandwich site. The Customer Master Data Manager will be a member of the UK GSC Leadership Team and will report to the Global Supply Chain (GSC) Market Lead UK. The Colleague in role will lead and effectively deliver the Customer Account Management operations for the UK Customer Master Data team and support the broader GSC team with focus on Customer Service. The colleague will line manage the Customer Master Data team (CMD). Duties and Responsibilities • Be the Subject Matter Expert and functional lead for all Customer Master Data business processes and IT systems changes related to acquisition blueprints, distribution strategy, UK DTP model, and IT Application Strategies., • Ensure all UK customer accounts are appropriately and compliantly managed, validated and maintained., • Collaborate with internal colleagues and external Service Providers to ensure full second line resolution of escalated customer queries / issues within timelines required., • Ensure all key decisions are clearly documented and maintained to achieve organisational memory and support review as required., • Work closely with the DTP Logistics Service Provider (LSP) to ensure that all customers are compliantly managed and effectively implemented across all systems Strategy, Execution & Leadership:, • Develop and implement Customer Master Data strategies and processes for all UK Customer groups and UK medicines., • Accountable for leadership of team’s goals, Customer Master Data KPIs and relevant GSC UK KPIs., • Support colleagues and team to ensure delivery of business needs and priorities., • Recognise and collaborate with individuals to ensure that all tasks can be completed to a high degree of competence whilst maintaining flexibility to adapt to internal or external change., • Pro-active cross-functional collaboration with Commercial Portfolio including Commercial Customer teams, Supply Chain Quality and relevant functions to ensure success of workstreams and projects. Innovation, Technology & Data:, • Internal and external networking to understand how the business and environment is evolving., • Liaise with global & regional support teams as appropriate to ensure the most up-to-date tools and methods are available to the teamSeeking, scoping, and implementing opportunities for process improvements and innovations, and enhance the company’s UK’s relationship with its customers., • Oversee resolution of system interface failures (e.g. SAP ERP), between the company & external Logistics Service Providers., • Own the deployment schedule and provide technical business process support for elated systems and support processes, tools and mechanisms. Engagement & Culture, • To support the delivery of engagement forums e.g. Virtual, F2F, communications and development of UK GSC culture and growth, • As a member of the UK GSC Leadership Team, role model and a enterprise leader mindset across all approaches and ways of working., • Identify internal and external best practice and share across teams internally and externally., • Support colleagues to connect the Global Blueprint through to UK, through to GSC strategic priorities., • Lead and support colleagues in continued growth and development., • Role model our values of Courage, Excellence, Equity and Joy and promote a culture of wellbeing. Experience and Qualifications • Pharmaceutical Industry experience or relevant experience from other industries - working knowledge of the pharmaceutical supply chain, including a comprehensive understanding of Pharmacy customers., • Strong leadership and management skills., • Ability to plan and continuously prioritise workload to support business needs., • Good interpersonal and networking skills – ability to network, influence and manage colleagues across disciplines and levels., • Able to engage with customers to understand their needs whilst operating compliantly and professionally., • Solid understanding of different customer segments., • Commercial awareness of how medicines are typically used, across all Therapy Areas., • Very strong Data Analysis / Numerical Analysis skills, including the ability to complete robust statistical analyses of large data sets., • Logical Reasoning skills to form appropriate conclusions and then take compliant actions that improve the effectiveness of the supply controls., • Strong Data Visualisation skills, • Ability to review and ensure alignment of all relevant policies, regulations, and internal guidance, with other teams across Pfizer UK as needed.

Our client is looking for an experienced Operations Manager with extensive commercial experience in the food industry,to lead and oversee the food production, warehousing, transportation, quality standards and customer delivery. Manage and Lead all Departments in terms of Food production, Transporta

The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights. Representing the Billing

A leading veterinary referral center in Redhill seeks a Lead Theatre Supervisor to oversee theatre operations and patient care. The ideal candidate is a Registered Veterinary Nurse (RVN) with at least 2-3 years’ experience and strong organizational skills.

A renowned pizza brand in Redhill is seeking a Second-in-Command to lead operations and drive commercial success.

An education services provider in Redhill is seeking a Cleaning Supervisor to lead daily cleaning operations and ensure safe, hygienic environments for students and staff. Ideal candidates will have supervisory experience in cleaning services and a strong understanding of health and safety regulatio

This critical role involves managing operations, ensuring regulatory compliance with FCA rules, and shaping customer journeys.

A leading fashion retailer in Gatwick is seeking an experienced Store Manager to lead operations and enhance customer satisfaction. Candidates should have at least three years of experience in fashion retail and proven leadership abilities.

A leading hospitality company in the UK is seeking a Head Chef to oversee kitchen operations and ensure high-quality dining experiences.You will lead a dynamic team, manage busy kitchen services, and guarantee food hygiene and safety.This role offers a competitive salary along with substantial disco

An educational institution in the UK is seeking a Head of Student Financial Services to lead financial operations related to tuition and income management. Competitive compensation and benefits package including annual leave and performance bonuses are offered.

A leading builders supply company in Redhill is seeking a Store Manager to lead shopfloor operations and develop the team. The role involves overseeing daily operations, driving sales, and fostering a strong customer service culture.

Acting as the primary link between customers, internal teams, and field staff, the Lead ensures service commitments are met, SLAs are achieved, and all operations comply with company standards, safety regulations, and best practices. Field Services – Service Operations Lead. Our Field Services –

Ready to lead with purpose and make a real impact? Join Pilgrim's Europe as an Operations Team Lead at our Craigavon site, and take the next step in your leadership journey with one of the UK's leading food manufacturing companiesLocation: CraigavonVarious Shifts Available: Monday to Friday (fix shi

A leading fitness chain in Epsom seeks a General Manager to lead daily operations and drive exceptional member experiences. This full-time leadership role involves recruiting and developing a high-performing team, maximizing profitability through effective membership growth strategies, and ensuring

Job DescriptionForbes Advisor is hiring! We are seeking a Revenue Operations Lead to join our busy revenue operations team. The first stage will be with the Head of Revenue Operations and involve a spreadsheet exercise (covering basic formulae, lookups, and pivot tables) to demonstrate your key data

A leading educational institution based in London is seeking a Head of Operations (Apprenticeships & Skills) to oversee the operational delivery of apprenticeship programmes. The successful candidate will have significant operational leadership experience and a strong understanding of apprenticeship

A leading tech firm in the United Kingdom is seeking a SOC Shift Lead.

A leading manufacturing organisation is looking for a Store Manager to oversee the warehouse operations. The ideal candidate should have experience in Stores or Warehouse Management, strong leadership skills, and a background in manufacturing or engineering. This role offers the opportunity to optim

Ideal candidates should possess excellent leadership skills and a background in education, particularly dealing with international students.

A leading healthcare service provider in Cambridgeshire is seeking a Healthcare Security Senior Supervisor to manage a team and ensure the safety and security of patients and staff.

A leading NHS Trust in London is seeking a dynamic and resilient Pathway Manager for their MSK Service. Key responsibilities include managing staff, ensuring effective clinic operations, and improving patient pathways.

A leading tech company based in Greater London is seeking a Director of Operations to accelerate strategic projects and enhance collaboration across teams. The ideal candidate will have over 10 years of experience in business operations, particularly in growth-stage SaaS environments.

A leading compliance firm in London is seeking a Head of Compliance Monitoring & Operations to lead compliance functions and ensure adherence to regulatory standards.

A global leader in animal health in the UK is seeking an EEM Process Team Leader. Responsibilities include optimizing supply chain activities, leading performance meetings, and managing change controls.

A leading healthcare provider in Victoria, Australia, is looking for a self-motivated Service Co‑ordinator for the Community Diagnostic Centre. This full-time role involves strong operational management and leadership, ensuring efficient service delivery while coordinating a dedicated admin team.

Principal Data Operations & Migration Lead. Provide technical and operational leadership across Data Operations and Data Migration functions. StarComplianceis looking for a senior, hands-on Data Operations & MigrationSpecialistto oversee our data feed operations and client data migration capabilitie

Tournament Operations Lead – Senior Director. This role will lead end‑to‑end stadium operations across multiple US venues; working as a conduit on T&H communications, on‑site troubleshooting, incident response, stadium manager oversight and stakeholder coordination. Demonstrated leadership o

A growing industrial company in London seeks an Accounts / Finance Operations professional to manage day-to-day financial operations. The role offers equity participation and a chance to scale operations internationally within a high-autonomy, fast-paced environment.

A global technology company is seeking a Lead Data Analyst to drive analytics in operations, collaborating closely with product managers and engineers.

A global insurance leader based in Greater London is seeking a Senior Underwriting Assistant.

A leading finance recruitment agency is seeking a Senior Manager for Finance Operations Excellence in the City of London. Candidates should be qualified accountants with extensive experience in finance operations, particularly within the insurance sector.

A rapidly growing financial technology company in Greater London is seeking an Accounts Payable Manager to oversee the AP function and manage a small team.You will ensure operational efficiency, compliance, and process improvements as the company scales.The ideal candidate will bring 3-5 years of AP

A leading retail company in Greater London seeks a Supervisor to manage Warehouse Operatives and enhance operational efficiency.

A leading financial institution in the United Kingdom is seeking an Operations Business Management professional. The successful candidate will play a key role in ensuring smooth operations, managing critical reports, and implementing process improvements.

A leading university in London is seeking a Senior Global Operations Manager to spearhead complex international initiatives. You will manage operational planning and lead day-to-day project management, focusing on developing the university's overseas presence.

Identifying and mitigating execution risks, taking both a proactive approach and escalating risks to leadership as necessary. Master in leading cross‑functional projects and managing multiple senior stakeholders.

This role involves leading the implementation of core HR systems, developing scalable HR policies, and managing employee benefits.

A leading technology firm in Greater London is seeking an experienced Operations Lead to manage the performance of their Azure-based data platform. The ideal candidate should have a strong background in operational leadership and incident management, along with hands-on experience with Azure tools.

A leading UK tech retailer is seeking a Senior Data Governance, Privacy & Operations Manager to lead their data governance agenda. Candidates should have over 5 years' experience in advising on data protection compliance and managing data operations.

Infrastructure Operations Lead.

The ideal candidate has over 5 years of experience in operations or finance with strong organizational skills and a calm demeanor. A company in graphic design is seeking an Operations & Finance Manager to oversee operational processes and financial accuracy.

A leading NHS foundation trust in Greater London is seeking a Deputy Head of Site Operations to manage site operations and oversee the Discharge Team. The post holder will lead a multidisciplinary team, ensuring high standards of patient care while managing budgets and performance targets. Ideal can

The successful candidate will support daily operations, manage supplier relationships, and ensure excellent customer service.

An established consultancy in London is seeking a Head of Operations to develop operational strategies and enhance research capabilities. This senior position requires significant experience in market research operations and strong project management skills.

A luxury hotel in London is seeking an Assistant Director of Engineering to lead the engineering team and ensure efficient hotel operations. Responsibilities include managing maintenance projects, overseeing engineering operations, and ensuring regulatory compliance. Ideal candidates will have leade

A leading digital finance firm is seeking a Regulatory and Licensing professional in the UK.

A leading digital health company in London is seeking a Senior Operations Lead to oversee operational execution across clinical and pharmacy operations. This role encompasses leadership over a high-performing team, ensuring compliance and fostering a patient-first culture. With a minimum of 5 years

A leading agricultural recruitment firm is seeking a Breeder Farm Manager in Somerset. This hands-on leadership role involves operational responsibility for a breeder unit, focusing on bird performance, welfare, and compliance.