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The vacancy Operational patch: Bourton-on-the-Water (GL54 2HE), and the surrounding area Contract: Full-time, Permanent Hours: 37.5 per week (Monday-Friday) Workstyle: Hybrid - a mix of working from home and office Other requirements: Full driving licence and access to a vehicle Closing Date: Sunday 28 December 2025. About the Role: This is an exciting time at Bromford as we expand the number of properties we manage. As a neighbourhood coach, you'll independently manage a patch of around two hundred homes including, new build homes, flats, and some older more traditional properties including flats. Your responsibilities will include ensuring properties are well-maintained, raising awareness of customer responsibilities, and providing coaching and guidance to support our vulnerable customers. Key Responsibilities: Day-to-day tasks involve managing tenancy sign ups, changes, addressing anti-social behaviour, safeguarding, court work and evictions where necessary. You'll have a holistic customer approach, building positive relationships within the local community, to make a meaningful impact on our customers' lives. Working closely with our maintenance and lettings teams, you'll effectively allocate empty homes and manage customers' expectations regarding repairs, as well as escalate property maintenance issues. What We're Looking For: To succeed in this role, you should genuinely care about people, demonstrate resilience, and have experience managing a busy and varied workload. Self-starters with strong communication skills will thrive, along with those who embrace difficult conversations with empathy and professionalism. This position is subject to an enhanced DBS check. Regular home working is available. You will be someone who: • Has experience working in a customer facing role, ideally within housing management, • Strives to achieve performance targets, maximising customer satisfaction, • Is tenacious and resilient - who does what it takes to achieve the right outcome, • Sees the best in people and has the capacity to coach, • Has a reputation for first-rate influencing, negotiating and relationship building skills, • Will be a great ambassador for Bromford If you're ready to make a difference and grow your career with us, apply today! The closing date is Sunday 28 December. Interviews will take place on Monday 12 January 2026 at our Shannon Way office, Tewkesbury. About us We're part of one of the biggest housing associations in the country, Bromford Flagship . As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (). We're a place for people determined to make a difference. Bromford. A place to make your own. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • maximum £35,000 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Job Description Lead Vehicle Technician - Join Our Expert Team at P J Nicholls Tewkesbury Looking for a Career Where Your Expertise is Truly Valued? Are you a skilled Vehicle Technician looking for your next challenge? P J Nicholls, a respected family-owned business since 1984, is seeking a talented Lead Vehicle Technician to join our professional team in Tewkesbury. Work with the latest diagnostic equipment for all makes of vehicles in a modern, well-equipped workshop where your expertise is valued and your career can thrive. What You'll Do To be responsible for overseeing the workshop, managing workflow, and ensuring the highest standards of quality and performance from the workshop team. The role requires a proactive and motivational leader who can also contribute as a productive technician, and increase turnover and margin. Workshop Management: Oversee and control the daily loading of the workshop, ensuring that job information is accessible at least 48 hours in advance. Allocate jobs to technicians throughout the day, optimising workflow, productivity and efficiency. Quality Control: Conduct continual oversight and checking of the team's performance and work quality to ensure it meets ours and manufacturer high standards. Team Leadership: Drive the workshop's workload, motivate the team to achieve their best, and mentor apprentices and new team members. Technical Expertise: Act as a senior technical resource, providing troubleshooting support at our various sites as required by the business. Remain a productive technician and efficient technician; leading by example. Maximise workshop opportunities: Actively identity and create upsell opportunities, both personally and within the team, to increase margin and contribute to positive customer outcomes. Collaboration: Actively contribute to managers meetings and attend regular meetings with the service manager to discuss workshop performance. What We're Looking For Essential Requirements: NVQ Level 3 in Vehicle Maintenance & Repair (or equivalent) Clean UK driving licence (required) Proven experience as a Vehicle Technician Strong diagnostic and problem-solving skills Ability to work independently and as part of a team Professional attitude with attention to detail Ideal Candidate: Ford experience (preferred but not essential) Electrical/hybrid vehicle knowledge Commitment to quality workmanship and customer satisfaction Excellent Compensation & Benefits Competitive Package: 30 days total holiday (22 days + 8 public holidays) additional days for long service Company pension scheme Great Perks: Substantial staff discounts on vehicle servicing and parts Staff pricing on new and used vehicle purchases Employee referral bonus 3p per litre fuel discount 20% discount at Nisa stores Ongoing training including manufacturer courses Working Environment Modern Workshop: Latest diagnostic equipment and tools Clean, well-organised workspace Supportive team environment Working Hours: Monday to Friday: 8:30 AM - 5:30 PM Alternate Saturdays: 8:00 AM - 12:30 PM Why Choose P J Nicholls? Our Heritage: Family-owned since 1984 with locations across Gloucestershire. We're proud Ford and KGM representatives with thousands of loyal customers. Our Values: We work as a team, treat everyone with respect, embrace new technology, and support our local community. Career Development: Manufacturer training programs MOT testing qualification support Hybrid/electric vehicle training Clear progression pathways to senior technician roles Cross-training opportunities Stability & Growth: Join a profitable, established business that invests in its people and equipment. Ready to Apply? Join a team where your technical skills are appreciated, your development is supported, and your work makes a real difference to our customers' safety and satisfaction. How to Apply: Email your CV to: Liz Barr - Job Type: Full-time Benefits: Company pension Employee discount Store discount Ability to commute/relocate: Tewkesbury GL20 8DT: reliably commute or plan to relocate before starting work (required) Experience: Workshop: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person