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Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday-Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you'll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You'll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you'll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities Embed exceptional customer service across the organisation by supporting and implementing company policies Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery Lead, coach and develop the team, setting clear targets, performance plans and career pathways Identify talent and support succession planning to ensure long‑term team strength Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead Conduct performance reviews, manage standards and apply corrective actions in line with HR policies Work closely with IT to improve system functionality and respond to evolving customer needs Maintain strong relationships with internal stakeholders and represent the business at meetings and events Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS Support group-wide alignment and the rollout of new processes and best practices Champion company values and promote a culture of excellence and continuous improvement Skills & Experience Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable) A confident, motivating leader with strong team‑building and coaching skills Excellent communication skills with the ability to engage stakeholders at all levels Strong problem‑solving and decision‑making capability in a fast‑moving environment Results‑driven with a passion for improving customer service performance Flexible, adaptable and comfortable managing change Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Testing & Inspection Electrician Hemel Hempstead Sector: Facilities Management Permanent £42K + Overtime & Call out OTE £52K Hours: Full-time, 40 hours per week (Monday–Friday) Overview Electrician Our client, a specialist provider of electrical compliance services, is seeking an experienced Testing & Inspection Electrician to join their team on a mobile basis. This position involves working across a diverse portfolio of commercial and industrial sites, delivering high‑quality testing, inspection, and remedial work with a strong focus on safety and customer service. Role Purpose Electrician The successful candidate will carry out Electrical Installation Condition Reports (EICRs), undertake remedial repairs, and complete minor installation tasks. You’ll be responsible for ensuring all work meets current regulations, producing accurate documentation, and maintaining a professional presence on client sites. Flexibility is essential, as some evening, night, and weekend work may be required, with enhanced overtime rates available. Key Responsibilities • Perform EICRs across a range of commercial environments. • Identify faults, complete remedial repairs, and ensure systems are safe and compliant. • Carry out small installation works and minor electrical upgrades. • Produce method statements, risk assessments, and point‑of‑work assessments. • Record findings and job details accurately using mobile technology. • Communicate effectively with clients to minimise disruption and maintain strong working relationships. • Travel regionally and work varied hours, including nights and weekends when required. Essential Skills & Qualifications • City & Guilds 2391 (or equivalent) in Inspection & Testing. • Demonstrable experience conducting EICRs and remedial works in commercial settings. • Up‑to‑date electrical qualifications (e.g., 18th Edition, ECS Gold Card). • Strong understanding of electrical regulations and compliance standards. • Excellent diagnostic and problem‑solving abilities. • Customer‑focused approach with strong communication skills. • Willingness to work unsociable hours and travel as needed. • Full UK driving licence; company vehicle provided. If you are interested in this role, have any questions, or wish to apply; then please send us a copy of your CV. Rob Utilise Recruitment

On behalf of our client, we are currently seeking experienced Industrial (Access) Field Service Engineers to join their service teams at the Farnham and Hemel Hempstead depots. This is an excellent opportunity for a skilled and reliable individual who enjoys working independently and maintaining machinery at peak operating condition. This role is ideal for someone with strong mechanical aptitude, excellent problem-solving skills and a commitment to outstanding customer service. What’s on Offer? Job type: Full-time Location: Hertfordshire, Field based role Salary: £16 - £18 per hour Overtime available at x1.5 Key Responsibilities: Investigate, diagnose and resolve customer reports of technical problems with equipment Service a wide variety of machines both on and off site Work independently to troubleshoot and solve problems efficiently Complete job cards accurately and within given timeframes Complete paperwork, timesheets and parts requests promptly Deliver excellent customer service and maintain strong relationships with internal and external customers Ensure compliance with relevant procedures when repairing and inspecting equipment Ensure work/personal equipment complies with all safety standards Present a professional image at all times Take responsibility for health and safety of self, colleagues and customers in line with company policy Ensure all personal tools are safe and legal to use No lifting equipment (including straps, trolley jacks, etc.) is required to be supplied by the engineer; all equipment is provided by the company Skills, Experience and Training Requirements: Solid mechanical aptitude Experience in Forklift Truck Engineering Experience with materials handling equipment Excellent verbal, written and critical thinking skills Proficient in Microsoft Office Strong interpersonal, customer service and commercial awareness skills Efficiency and ability to work without supervision Positive, “can do” attitude Team player Our Ideal Candidate: Methodical, practical and highly organised in their work approach Friendly, approachable and professional with colleagues and customers Comfortable handling multiple tasks and problem solving independently Motivated to deliver high quality service and maintain machinery at peak performance Keen to develop further technical skills and progress within the industrial service team How to Apply: If you are looking for a role where you can use your mechanical skills, work independently and grow within an industrial service career, we would love to hear from you. Please apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies

Mobile Plant / Field Service Engineer Hemel Hempstead & Surrounding Areas £18-19+ per hour DOE + Company Van + Fuel Card 40 Hours per Week - Overtime at 1.5x An excellent opportunity for an experienced Mobile Plant / Field Service Engineer to join a well-established machinery business supporting a wide range of heavy plant equipment across the region. This is a field-based role focused on keeping customer machinery in peak operating condition through servicing, maintenance, inspections and repairs. The Role: Service, maintain and repair heavy plant machinery (including tracked equipment) Investigate, diagnose and resolve mechanical, hydraulic and basic electrical faults Respond to breakdowns and emergency call-outs Complete scheduled maintenance and safety inspections Accurately complete job cards, timesheets and service reports Manage van stock and request parts efficiently Maintain high safety standards and compliance procedures Deliver professional, customer-focused service at all times Work independently across customer sites Support and supervise apprentices where requiredWhat We’re Looking For: Strong mechanical aptitude and plant engineering experience Confident fault-finding on diesel engines, hydraulics and electrics Comfortable working at height and underneath heavy machinery Able to work independently and manage workload effectively Good communication and customer service skills Full UK driving licence essentialWhat’s on Offer: Company van & fuel card Paid overtime at time-and-a-half Manufacturer and in-house training Medical & dental cash plan Life assurance & contributory pension Uniform & PPE provided Long-term career progression within a supportive teamIf you're a self-motivated engineer who enjoys autonomy, problem-solving and working on heavy plant machinery, this is a fantastic opportunity to join a growing and stable business. Interested? Contact David at Holt Recruitment today on (phone number removed) or apply with your CV to find out more. Holt Recruitment – Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant. We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer

At Browne, we're delivering one of the most ambitious water network upgrades the UK has seen in over a century a programme to replace 150km of water mains across London and the Thames Valley. As Operations Director, you will lead the strategic and operational delivery of this flagship programme, guiding a multidisciplinary team of around 150 people and ensuring work is delivered safely, efficiently, and to the highest quality standards. You will oversee full operational and commercial performance, managing an annual delivery of over £35m and playing a pivotal role in supporting Browne's £1bn secured order book in the current investment period. This is a rare opportunity to shape the future of a major national utility upgrade and to influence innovation, excellence, and long-term value across the programme. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies. What We're Looking For We're seeking an exceptional leader someone who thrives in complex operational environments and can drive performance across large-scale programmes. You will bring a blend of technical understanding, commercial awareness, and people-focused leadership. Experience & Knowledge Background leading large-scale, planned works programmes, ideally within highways, utilities, or major infrastructure. Strong operational expertise, particularly around installation and commissioning of water mains or similar linear assets. Deep understanding of highway regulations, permitting, and site compliance requirements. Proven ability to deliver high productivity and consistent outputs in fast-paced, repetitive delivery environments.Skills & Attributes Strategic leader with the ability to influence, motivate, and develop multidisciplinary teams. Strong stakeholder management skills, able to build trusted relationships with clients and partners. Excellent problem-solving capability with a proactive approach to mitigating risks and removing delivery barriers. Commercially astute, with experience managing budgets, performance targets, and programme outcomes.Qualifications Engineering degree or equivalent (desirable). NEBOSH General/Construction qualification (desirable). Understanding of Lean, Agile, or continuous improvement methods (desirable). Temporary Works knowledge or certification (desirable).Work from our brand-new, state-of-the-art Apsley office, just a short walk from Apsley Station. With modern facilities, collaborative spaces, the latest tech, and hybrid working options available, it's a bright and inspiring environment designed to help you do your best work. The role will also require regular travel to sites across including Aylesbury and Lea Bridge (subject to change). This is an exciting leadership opportunity to drive one of the UK's most significant utility upgrade programmes and help shape a more resilient future for millions of people. If you're ready to make an impact, lead with purpose, and bring your expertise to a high-performing team, we'd love to hear from you. Apply today and help us build the networks of tomorrow. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country

Senior Electrical Design Engineer ABOUT THE COMPANY A well-established engineering business specialising in the design and delivery of advanced test and measurement systems for highly regulated industries. The company has built a strong reputation for delivering bespoke engineering solutions, supported by a stable and experienced team and long-term customer relationships. ABOUT THE ROLE This Senior Electrical Design Engineer position is a hands-on engineering role focused on the design and delivery of bespoke test systems and instrumentation solutions. Working across the full project lifecycle, the Senior Electrical Design Engineer will be responsible for interpreting customer requirements and developing integrated electrical and instrumentation systems for specialist applications. This role is specifically suited to an engineer who has delivered full lifecycle turnkey projects involving bespoke machinery or test systems. Key Duties: • Interpret customer requirements and develop practical engineering solutions, • Design electrical and instrumentation systems using AutoCAD / AutoCAD Electrical, • Produce electrical schematics, wiring diagrams, and system documentation, • Specify and integrate sensors, instrumentation, and data acquisition systems, • Support system build, integration, testing, and commissioning, • Troubleshoot and resolve technical issues during development and delivery, • Work directly with customers and internal stakeholders throughout projects, • Contribute to project planning, cost estimation, and delivery Benefits: • Competitive salary (up to £75,000), • Annual bonus scheme, • Stable, long-established engineering environment, • Opportunity to work on bespoke, technically challenging systems, • High level of autonomy and ownership Location: Hertfordshire (Hemel Hempstead area) Commutable from: St Albans, Watford, Luton, Stevenage, Milton Keynes, North London CANDIDATES The Senior Electrical Design Engineer role would suit an experienced engineer with a strong background in electrical design, instrumentation, and the delivery of bespoke engineering systems. You will be comfortable working across disciplines, taking ownership of projects from concept through to commissioning, and engaging directly with customers. Key Requirements: • HNC/HND or Degree in Electrical Engineering or related discipline, • Strong experience using AutoCAD / AutoCAD Electrical for electrical design, • Proven experience delivering full lifecycle turnkey engineering projects, • Experience designing and integrating instrumentation and sensor systems, • Experience working on bespoke machinery or test systems, • Hands-on experience with integration, testing, and commissioning, • Strong troubleshooting and problem-solving skills, • Ability to work directly with clients and stakeholders Desirable: • Background in aerospace, defence, or similar regulated industries, • Experience with data acquisition or test environments, • Exposure to control systems (PLC / SCADA), • Commercial awareness or involvement in project costing Suitable Backgrounds / Job Titles May Include: • Electrical Design Engineer, • Senior Electrical Engineer, • Controls & Instrumentation Engineer, • EC&I Engineer, • Systems Engineer (Electrical bias) Diagonal J is acting as a recruitment agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation

Senior Mechanical Design Engineer - Water Salary: £50,000 - £60,000 Location: Hemel Hempstead Contract: Permanent, Full Time Hours: 40 hours per week The Role We are seeking an experienced Senior Mechanical Design Engineer to play a key technical leadership role within a growing design team, delivering mechanical engineering solutions across a diverse portfolio of water and wastewater treatment projects. You will take ownership of the full mechanical design lifecycle - from concept development through to project completion - ensuring all solutions meet regulatory, safety, environmental, and client requirements. Working closely with multidisciplinary teams, you will support the delivery of fully integrated designs, carry out technical reviews and risk assessments, and provide specialist input during procurement, installation, and commissioning. In addition, you will act as a mentor to junior engineers, helping to build technical capability while promoting innovation, quality, and best practice across the team. This role is based in Hemel Hempstead, with a requirement to attend the office or project sites at least three days per week. About the Organisation The business operates within the UK water and civil engineering sectors, delivering vital infrastructure that supports clean water, safe drainage, and resilient wastewater services. With specialist expertise across mechanical, electrical, instrumentation, control and automation systems, the organisation delivers solutions ranging from individual equipment supply through to full system integration and commissioning. Teams work collaboratively to solve complex engineering challenges, with a strong focus on safety, sustainability, and technical excellence. What We're Looking For We are looking for a technically capable and forward‑thinking engineer who can confidently lead mechanical design packages, support and develop others, and represent the discipline to clients and stakeholders. Experience 7-10 years' experience in mechanical design engineering, ideally within the water or wastewater sector Proven experience delivering mechanical designs for treatment or infrastructure projects within multidisciplinary teams Strong understanding of mechanical equipment used in water treatment, including pumps, pipework, valves, blowers, and filtration systems Solid knowledge of mechanical design standards, HSE requirements, and environmental regulations Experience supporting commissioning, troubleshooting, and optimisation of mechanical systems Knowledge & Skills Strong leadership and mentoring skills, with experience guiding engineers and graduates Excellent problem‑solving ability and a track record of delivering efficient, cost‑effective design solutions Highly organised, with the ability to manage multiple projects while maintaining quality and accuracy Confident communicator, able to explain technical information clearly to both technical and non‑technical stakeholders Collaborative approach and ability to work effectively across engineering disciplines Qualifications Bachelor's degree in Mechanical Engineering or a related discipline Chartered Engineer (CEng) status, or actively working towards chartership Proficiency in mechanical design tools such as AutoCAD, SolidWorks, or similar software Why Apply This is an excellent opportunity to take a senior role in designing mechanical systems that support essential, sustainable water infrastructure. You'll have the chance to influence technical direction, mentor developing engineers, and contribute to projects that have a real impact on communities and the environment. Apply now to be part of a team delivering smart, reliable engineering solutions. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

Senior Process Design Engineer Salary: £50,000 – £60,000 Location: Hemel Hempstead Contract: Permanent, Full Time Weekly Contractual Hours: 40 The Vacancy We are seeking a Senior Process Design Engineer to take a leading role within our Design Team, responsible for planning, directing, and delivering high‑quality process designs across a diverse portfolio of water and wastewater treatment projects. In this position, you will lead technical delivery, guide multidisciplinary teams, and ensure that all process solutions meet regulatory, environmental, safety, and client requirements. You will work closely with engineers, stakeholders, regulators, and clients to ensure designs are robust, efficient, and future‑focused. Alongside driving technical excellence, you will mentor junior engineers, champion innovation, and support the development of sustainable, cost‑effective treatment solutions that respond to the evolving needs of the water industry. Please note, this role requires attendance in the office or on site at least three days per week. About the Organisation This organisation operates within the UK water and civil engineering sectors, delivering essential infrastructure that supports clean water, safe drainage, and resilient wastewater services for communities. The business specialises in the systems that keep water and wastewater treatment facilities operating at peak performance. This includes power systems, process equipment, control systems, and the civil structures that support them. As a specialist contractor across mechanical, electrical, instrumentation, control and automation disciplines, the organisation delivers services ranging from equipment and control panel manufacture through to full system integration and commissioning. Teams combine strong technical expertise with a collaborative approach to solving complex engineering challenges, always with a focus on safety, sustainability, and quality. What We’re Looking For We’re looking for a technically strong and commercially aware process design engineer with proven leadership experience, excellent communication skills, and a passion for delivering innovative and sustainable water treatment solutions. Experience 7–10 years’ experience in process design engineering At least five years’ experience within the water or wastewater sector Proven delivery of complex treatment projects across design, testing, and commissioning phases Strong working knowledge of water quality standards, environmental regulations, and industry codes Knowledge & Skills Strong leadership capability with a focus on mentoring, innovation, and continuous improvement Excellent communication and stakeholder‑engagement skills across multidisciplinary teams Highly analytical and detail‑focused, with the ability to manage multiple priorities effectively Proactive, self‑motivated, and committed to sustainability and best practice Collaborative team player with sound technical judgement and problem‑solving ability In‑depth understanding of water and wastewater treatment processes, technologies, and equipment Essential Qualifications Bachelor’s degree in Chemical Engineering, Process Engineering, Environmental Engineering, or a related discipline Chartered Engineer (CEng) status, or actively working towards chartership Why Apply? This is an excellent opportunity to lead process design on technically challenging and meaningful projects, while playing a key role in delivering sustainable, high‑performing water treatment solutions that positively impact communities and the environment. Apply today and help shape the next generation of resilient, sustainable water infrastructure. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

Civil Design Engineer Salary: £40,000 – £60,000 Location: Hertfordshire (Hybrid working) Contract: Permanent, Full Time Hours: 40 hours per week The Vacancy Are you a skilled civil engineer with a passion for designing sustainable infrastructure? We are seeking a Civil Design Engineer to join a growing design team delivering innovative solutions for water and wastewater treatment projects. As a key member of the design function, you will be responsible for coordinating, reviewing, and developing civil design packages, ensuring solutions meet project requirements, buildability expectations, and regulatory standards. You will lead the civil design scope across multiple projects, manage external consultants, liaise directly with clients, and ensure designs integrate effectively with mechanical, electrical, and process engineering disciplines. Your involvement will span feasibility assessments, technical documentation, design risk reviews, and support through construction, helping to deliver efficient, safe, and cost‑effective solutions throughout the full project lifecycle. About the Company The organisation is a specialist contractor operating within the UK water and civil engineering sector, delivering essential infrastructure that supports clean water, safe drainage, and reliable services for communities. The business focuses on systems that keep water and wastewater treatment sites operating effectively, including civil structures, power, process equipment, and control systems. With strong technical capability and a collaborative approach, the company delivers end‑to‑end solutions from design through to commissioning. What We’re Looking For We’re looking for a technically strong engineer with design leadership experience and a collaborative mindset. You’ll enjoy working in a multidisciplinary environment and contributing to sustainable, practical, and innovative design solutions. Skills & Knowledge Strong leadership and coordination skills, including managing external consultants Ability to collaborate effectively with clients and multidisciplinary teams Detail‑focused, analytical, and proactive approach to problem‑solving Excellent communication skills and commitment to continuous professional development Experience 5+ years’ experience in civil design engineering, ideally within water or wastewater Proven experience developing civil works packages, including earthworks, foundations, structures, and drainage Strong understanding of construction methods, buildability, and relevant engineering standards Qualifications Degree in Civil Engineering or a related discipline Proficiency in civil design software (e.g. AutoCAD Civil 3D, Revit) Understanding of BIM processes and collaborative design workflows If you’re passionate about designing infrastructure with real‑world impact and want to be part of a team delivering safe, sustainable, future‑ready solutions, we’d love to hear from you. Apply today. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! • Location - Hemel Hempstead • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • Level 2 in Plumbing (if successful, copies of your certificates must be provided) • 1st and 2nd fix plumbing experience • Experience working as a plumber in domestic housing • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Managing Security Engineer (DV Cleared) Hemel Hempstead - 5 days onsite £500-£700 per day Inside IR35 We're seeking a DV-cleared Managing Security Engineer to lead the design, implementation, and optimisation of security monitoring platforms feeding into a central SOC. This is a hands-on leadership role focused on building scalable SIEM solutions and strengthening client security posture. Key Responsibilities Lead design and deployment of security monitoring tools (Elastic & Splunk) Build and optimise large-scale log ingestion pipelines and data models (ECS/CIM) Develop and tune detection rules using KQL, EQL, and SPL Drive detection engineering lifecycle aligned to MITRE ATT&CK Implement automation, CI/CD, and Infrastructure as Code for SIEM platforms Ensure platform performance, scalability, and resilience (HA/DR, clustering) Collaborate with stakeholders to assess risk and deliver security improvementsEssential Skills & Experience Proven leadership in Security Engineering and client-facing environments Strong hands-on expertise with Elastic Stack and Splunk (Enterprise/ES) Advanced knowledge of SIEM operations, detection engineering, and RBA Experience with large-scale data ingestion, enrichment, and pipeline design Familiarity with automation tools, SOAR, Terraform/Ansible, and CI/CD Excellent communication, stakeholder management, and problem-solving skillsThis is a great opportunity to play a key role in delivering high-impact cybersecurity solutions while remaining technically hands-on. If this role is of interest, apply now

Trainee Workshop Service Engineer – Nationwide Service Provider – Leighton Buzzard – Full Training Provided - Salary: £28,080 - £30,160 + overtime = £30k - £35k + Workwear + Full Training Provided • Are you a semi-skilled or self-taught Engineer with an understanding of mechanical and electrical engineering?, • Are you looking for an entry level opportunity to move into a service engineering role where full ongoing training will be provided?, • Are you looking to join a business who truly cares for, nurtures and develops their people? If so then this could well be the role that you are looking for………. On joining this business you will be depot based and be trained on how to inspect, repair and service a range of mechanical equipment including winches, cranes, ramps, load lifters, moving decks, steps and tail lifts on a wide range of commercial vehicles within the vehicle fleet industry. What’s on offer. • Ongoing training and career development including the opportunity to gain a recognised industry certification and move into field service in the future., • Close support network of experienced Engineers and Managers, • Comprehensive workshop training where you will shadow one of their many long serving Engineers. To be successful in this role, you will have a practical approach to problem solving; be comfortable using various hand tools; possess basic mechanical and electrical engineering skills and determined to succeed within engineering and develop a long term career within a business. This position would suit a semi-skilled Mechanic, Fitter, Maintenance Engineer or similar who is now looking to progress their career, develop both their technical knowledge and practical skills with the long term opportunity to work and be trained on more complex equipment

Production Controller Hemel Hempstead Permanent Role Days £35K Circa Depending on Experience Role Overview Our Client are seeking an experienced Production Controller withing Manufacturing Secotr to join our operations team based in Hemel Hempstead. This is an excellent opportunity for a driven individual with a strong manufacturing background to take ownership of production planning and scheduling in a dynamic environment. Job Title Production Controller Location Hemel Hempstead, UK Salary circa £35,000 per annum (depending on experience) Hours 40 hours per week - flexible working arrangements available Working Pattern Day shift, Monday to Friday Reporting To Production Manager Department Operations KEY RESPONSIBILITIES Plan and schedule production orders based on customer demand, stock levels, and available capacity Monitor production progress and adjust schedules proactively to address delays or material shortages Coordinate with the purchasing team to ensure raw materials and components are available when required Track production output, efficiency, and lead times, reporting variances to management Ensure production meets quality standards and customer specifications at all times Lead continuous improvement initiatives to reduce waste and improve workflow efficiency Communicate daily priorities clearly to supervisors and production teamsKEY PERFORMANCE INDICATORS On-Time In-Full (OTIF) delivery performance - minimum 95% Production schedule adherence Material availability and stock accuracy Manufacturing efficiency and throughput - factory efficiency minimum 85%SKILLS & COMPETENCIES Strong production planning and scheduling skills Good understanding of manufacturing processes including metal and joinery fabrication, painting and assembly Ability to read technical drawings and specifications Excellent organisational and problem-solving skills Confident communicator, able to collaborate effectively across departments High attention to detail with the ability to maintain accuracy under pressure Comfortable using ERP systems Proficient in Microsoft Excel (intermediate to advanced level) and good general IT skillsEXPERIENCE & QUALIFICATIONS Minimum 5 years' experience in a production environment - shelving, shopfitting, or retail equipment preferred Previous experience in a production control, planning, or manufacturing coordination role Knowledge or qualification in lean methodologies (Lean / Six Sigma) desirable Fluent English - written and spoken Production Controller / Joinery / Fabrication / Manufacturing / Manufacturing Production Engineer

(Self-Employed, Commission Only) Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. Average upfront value per business: ~£500 You earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning? 40% of our Field Sales Representatives earn £5,000+ per month , showing what's possible when you build a strong customer base and stay consistent. What You'll Be Doing As a Field Sales Representative , you will: Meet local SMEs (cafés, salons, shops, restaurants, and more) Build strong relationships with business owners Demonstrate simple, effective payment and POS solutions Manage your own territory and pipeline Turn conversations into long-term customers Become a trusted face in your local business community See the role in action: Watch the short video below to get a real-life look at what our Field Sales Representatives do day to day and how they build relationships with local businesses. Who This Suits Face-to-face customer experience is important. Great backgrounds include: field sales, retail, hospitality, door-to-door, promotions, B2B/B2C sales, or any role involving persuasion and problem solving. Confident approaching people Good at uncovering needs Target-driven Self-motivated and resilient Ready to build your own customer base and uncapped income as a Field Sales Representative? Apply now and start earning from your effort. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. TPBN1_UKTJ

Senior Mechanical Design Engineer - Water & Wastewater Location: Hybrid (minimum 3 days per week in office/site) Type: Permanent The Role An excellent opportunity has arisen for a Senior Mechanical Design Engineer to take a leading role within a growing design team, delivering high-quality mechanical solutions across a range of water and wastewater treatment projects. You will take technical ownership of mechanical design packages from concept through to completion, ensuring all systems meet regulatory, safety, and client requirements. Working closely with multidisciplinary teams, you will deliver fully integrated solutions while supporting project delivery through design, procurement, installation, and commissioning stages. This role also offers the opportunity to mentor junior engineers, influence best practice, and drive innovation and continuous improvement across projects. Key Responsibilities ·Lead the design and development of mechanical systems for water and wastewater treatment projects ·Take ownership of designs from concept through to detailed design and delivery ·Produce and review technical documentation, calculations, and specifications ·Collaborate with multidisciplinary teams to ensure integrated design solutions ·Conduct and support design reviews, risk assessments, and HAZOPs ·Provide technical support during procurement, installation, and commissioning ·Ensure compliance with industry standards, HSE requirements, and regulations ·Mentor and support junior engineers within the team ·Drive innovation, efficiency, and continuous improvement across projects Experience Required ·7-10 years' experience in mechanical design engineering ·Ideally within the water or wastewater sector ·Proven track record delivering mechanical designs on treatment or process-led projects ·Strong knowledge of mechanical equipment such as pumps, pipework, valves, blowers, and filtration systems ·Experience supporting commissioning, troubleshooting, and optimisation of systems Skills & Competencies ·Strong leadership and mentoring capabilities ·Excellent problem-solving skills with a practical, solution-focused approach ·Ability to manage multiple projects while maintaining quality and accuracy ·Strong communication skills with the ability to engage stakeholders at all levels ·Collaborative approach, working effectively across multidisciplinary teams ·Good understanding of mechanical design standards, HSE, and environmental regulations Qualifications ·Degree in Mechanical Engineering or a related discipline ·Chartered Engineer (CEng) status or working towards ·Proficiency in design software such as AutoCAD, SolidWorks, or similar

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Mental Health Support Worker – Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House – Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are: • To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire., • To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment., • To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers., • To remain a source of independent support for all Service Users., • To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 29th May 2026 Interviews to be held on a rolling basis in our Watford office or Microsoft Teams. N.B. Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Job Role: Vocational Training Assistant Manager Location: HMP The Mount Salary: From £35,000 Contract: Permanent, full time Working Environment: Prison‑based role with full on‑site leadership and delivery Role Overview We are recruiting an experienced and motivated Assistant Manager: Vocational to support the effective leadership and delivery of high‑quality vocational education at HMP The Mount . In this senior role, you will support the Education Manager with curriculum management, quality assurance and continuous improvement, ensuring provision meets the needs of learners, employers and regulatory requirements. You will lead on quality improvement activity, support the development of teaching staff and help embed an innovative, learner‑focused culture that raises standards and achieves strong outcomes. As part of the site leadership team, you will also deputise for the Education Manager when required and contribute to the day‑to‑day operational management of the education department. Key Responsibilities Curriculum & Quality Leadership Take the establishment lead for quality assurance and improvement within the vocational curriculum. - Drive the Quality Cycle across the department to ensure consistently high standards of teaching, learning and assessment. - Lead and coordinate lesson observations, blended learning reviews, learning walks and curriculum deep dives. - Produce observation reports, action plans and provide clear, developmental feedback to teaching staff. - Monitor and coordinate IQA and EQA activity, carrying out the IQA role where required. - Support the preparation of the annual Self‑Assessment Report (SAR), Quality Improvement Plan (QIP) and budget. Operational Management & Learner Experience Support day‑to‑day education department operations, including learner induction, class allocation and conduct. - Ensure curriculum delivery meets Ofsted, awarding‑body and Ministry of Justice requirements. - Develop and promote a standardised, employer‑focused curriculum aligned to learner and labour‑market needs. - Maintain and develop effective internal and external partnerships to support learner progression. Staff Leadership, Coaching & Development Provide strong, supportive leadership to teaching and support staff. - Manage staff performance through probation, appraisal and professional development processes. - Induct and mentor new teaching staff, providing ongoing coaching and guidance. - Encourage innovative, problem‑solving approaches to teaching to raise standards. - Coordinate and deliver local CPD based on quality findings and performance trends. Inclusion, Compliance & Contribution Promote inclusion, diversity and equal opportunities across all learning activity. - Undertake quality assurance on teaching, neurodiversity and reading processes. - Maintain professional standards through continuous professional development. - Deliver teaching sessions where required to support delivery and quality. - Deputise for the Education Manager when required and support wider leadership responsibilities. - Ensure compliance with prison security procedures at all times. - Contribute flexibly to additional duties aligned with the role and organisational needs. Essential Criteria Relevant first degree and/or professional qualification. - Level 5 or above Teaching Qualification. - Level 4 Award in Internal Quality Assurance (IQA) or willingness to work towards. - Level 3 English and Maths. - Significant teaching experience. - Proven experience managing curriculum development, quality systems and staff performance. - Clear understanding of the Ofsted Education Inspection Framework (EIF). - Strong leadership skills with the ability to inspire and develop high‑performing teams. - Evidence of continuous professional development. - Commitment to reducing re‑offending through education and skills. - Full driving licence and access to own transport. Desirable Criteria Level 5 Operations or Departmental Manager qualification. - Experience working within prison education or secure learning environments. - Experience supporting inspection preparation and quality improvement planning. How to Apply For more information or to apply, please contact: Robert Rowe 07935 141342 TPBN1_UKTJ

Process Design Engineer - Water Salary: £40,000 - £50,000 Location: Hemel Hempstead Hours: 40 hours per week Contract: Permanent, Full Time The Vacancy We are looking for a Process Design Engineer to join a specialist design team supporting water and wastewater infrastructure projects. This role offers the opportunity to contribute to the development of effective, compliant, and sustainable treatment solutions across a range of technical projects. You will be involved in the planning, development, and delivery of process designs, working closely with multidisciplinary teams to ensure solutions meet regulatory, operational, and client requirements. The role includes producing and supporting key process documentation such as process flow diagrams, mass balances, P&IDs, and process control philosophies. You will play an active role in design optimisation, project reviews, and HAZOP studies, helping to ensure treatment solutions are safe, efficient, and reliable throughout their lifecycle. Please note: This role requires attendance in the office or on site at least three days per week. About the Role The organisation delivers essential engineering solutions within the UK water and wastewater sector, supporting treatment facilities to operate safely, efficiently, and sustainably. Projects typically involve complex process systems, mechanical and electrical interfaces, and control and automation assets. The team works collaboratively to design, integrate, and commission treatment systems that support clean water, safe drainage, and resilient infrastructure for communities. What We're Looking For We're seeking a practical and detail‑focused engineer with strong analytical capability and a genuine interest in water and wastewater treatment design. You'll be comfortable contributing to technical discussions, working as part of a multidisciplinary team, and taking a proactive approach to problem‑solving. Experience 3-5 years' experience in process engineering Experience within the water or wastewater sector preferred Exposure to treatment plants or process‑driven infrastructure Understanding of water quality standards and environmental regulations Knowledge & Skills Strong analytical and problem‑solving abilities Practical, solution‑focused approach to engineering challenges Clear and confident communicator Well organised, with strong attention to detail Ability to manage tasks independently while working collaboratively Good understanding of water and wastewater treatment processes and technologies Familiarity with relevant industry and regulatory standards Essential Qualifications Bachelor's degree in Chemical Engineering, Process Engineering, Environmental Engineering, or a related discipline Apply now to bring your process engineering expertise to a team delivering sustainable and reliable treatment solutions. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

CMM Inspector Location: Kings Langley, Hertfordshire Salary: Negotiable (dependant on experience) Employment Type: Full-Time | Permanent Benefits Modern, state-of-the-art CNC manufacturing and inspection facility Approachable and transparent management team Ongoing training and career development Friendly, supportive working environment 25 days holiday plus Bank Holidays Company pension scheme PPE provided Overview An excellent opportunity to join a high-precision CNC manufacturing business specialising in complex machined components for sectors including aerospace, defence, motorsport and robotics. Based in a clean, modern engineering facility, this role focuses on CMM inspection and programming of tight-tolerance precision machined components produced using advanced CNC machining processes. You will play a key role in ensuring components meet exact customer, drawing and quality standard requirements while supporting the inspection department with accurate measurement and reporting. The successful candidate will be confident programming CMM machines, ideally using PC-DMIS, although experience with other CMM software will also be considered. Key Responsibilities Program and operate CMM machines to inspect precision machined components Create and edit CMM programs for new and existing parts Carry out mechanical inspection of precision machined components Perform manual inspection using precision measuring equipment Interpret engineering drawings, specifications and GD&T requirements Verify CMM inspection results through manual measurement where required Complete First Article Inspection (FAI) reports and quality documentation Compile Certificates of Conformity and inspection reports Maintain component traceability and inspection records Work closely with production teams to resolve quality issues Support continuous improvement and problem-solving activities within the quality department Skills & Experience Experience programming and operating CMM equipment Experience with PC-DMIS preferred, although other CMM software will be considered Strong understanding of engineering drawings and GD&T Experience inspecting tight-tolerance machined components Good attention to detail with a methodical approach to inspection Organised, reliable and able to prioritise workload Comfortable working independently and as part of a team Basic IT skills (Microsoft Office) Advantageous Experience Experience using Visual FAIR / Q-Pulse Experience working to AS9100 or ISO 9001 standards Background in subcontract precision machining environments Experience inspecting aerospace or high-specification components Hours of Work 40hrs per week Monday to Friday – 8:00am to 4:00pm Regular overtime available (typically 10+ hours per week), paid at x1.5 Why Apply? This is an opportunity to join a well-invested, high-precision engineering business where quality inspection and CMM programming play a critical role in production. You will work in a modern, clean facility inspecting complex machined components for demanding sectors using advanced inspection equipment. The company offers long-term stability, regular overtime, and the opportunity to further develop your CMM programming and quality engineering skills within a supportive and experienced engineering team. McGlynn Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. McGlynn Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with McGlynn Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at McGlynn Personnel

Pinnacle Recruitment are currently looking for an Operations Director to work for a leading UK contractor working in the water and civil engineering sectors. This role will be focusing on delivering one of the most ambitious water network upgrades the UK has seen in over a century. This would be working on a programe to replace 150km of water mains across London and the Thames Valley. As Operations Director, you will lead the strategic and operational delivery of this flagship programme, guiding a multidisciplinary team of around 150 people and ensuring work is delivered safely, efficiently, and to the highest quality standards. You will oversee full operational and commercial performance, managing an annual delivery of over £35m and playing a pivotal role in supporting our clients £1bn secured order book in the current investment period. This role will also require regular travel to sites across Aylesbury and London. Salary - £100,000 - £120,000 + pkg Requirements • Background leading large‑scale, planned works programmes, ideally within highways, utilities, or major infrastructure., • Strong operational expertise, particularly around installation and commissioning of water mains or similar linear assets., • Deep understanding of highway regulations, permitting, and site compliance requirements., • Proven ability to deliver high productivity and consistent outputs in fast‑paced, repetitive delivery environments. Skills & Attributes • Strategic leader with the ability to influence, motivate, and develop multidisciplinary teams., • Strong stakeholder management skills, able to build trusted relationships with clients and partners., • Excellent problem‑solving capability with a proactive approach to mitigating risks and removing delivery barriers., • Commercially astute, with experience managing budgets, performance targets, and programme outcomes. Qualifications • Engineering degree or equivalent (desirable)., • NEBOSH General/Construction qualification (desirable)., • Understanding of Lean, Agile, or continuous improvement methods (desirable)., • Temporary Works knowledge or certification (desirable)