Junior Networking Engineer
17 days ago
Farnham
Key Aims • You'll offer support to users, who can be staff, clients, customers, and suppliers, and troubleshoot any problems. In some cases, this may involve designing new networks., • Your aim is to ensure the integrity of high-availability network infrastructure to provide maximum performance for your users., • Although this position is primarily an engineering role, you must have a flair for sales and be able to successfully demonstrate the company's products at exhibitions and to customers as and when required., • Evaluate new networking technologies/environments, including software and hardware, • Monitors the performance of networks and makes recommendations concerning network quality., • Create customer and site-specific profiles and provide troubleshooting services to customers and users, • Ensure network security, report on, investigate, and fix network faults, • WANS/LANS/MANS/WLAN/SDN, • VoIP/CCTV/Access Control/IOT/Telecare/Telehealth Systems, • VLANS/VLAN Tagging and QOS, • Devices attached to the above, such as Firewalls, L2 and L3 Switches, SIP-GSM Gateways, Android Devices, Linux Devices, • SIP Server/Proxies, • PSTN Networks, • Establish the networking environment by designing the system, installing of software, configuring, and testing, • Undertake Wi-Fi Surveys and make recommendations on where to locate access points, • Design, implement, and project plan new solutions and improve the resilience of the current environment, • Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimisation, • Undertake data network fault investigations in local and wide area environments using information from multiple sources, • Secure network systems by establishing and enforcing policies, defining and monitoring access, • Support and administer firewall environments in line with IT security policy, • Report network operational status by gathering and prioritising information, and managing projects., • Upgrade data network equipment to the latest stable firmware/software releases, • Installing/removing software on Linux/Android/Windows-based devices., • Configure routing and switching equipment, hosted IP voice service, and firewalls., • Provide remote support to on-site engineers and end users/customers. Visit the remote site where necessary., • Using Wireshark and other tools to monitor TCP/IP streams where necessary., • Get access to debug logs where necessary, • Undertake capacity management and audit of IP addressing and hosted devices within data centres., • Trace and Debug application software, especially in relation to SIP Endpoints, • Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis, • Speak to customers via email and phone for initial requirement capture., • The starting salary will be £25 per annum based on a 37.5-hour week and will rise in accordance with experience, • 20 Days plus Statutory Bank Holidays, • Company Pension, • The work is primarily office-based, although you may need to work across different remote sites, • Computer science, • Computer software/computer systems engineering, • Computer systems and networks, • Electrical/electronic engineering You will need: • An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands, • To recognise the importance of customer focus and/or of serving the needs of the end user, • Excellent communication skills for communicating with staff who aren't technically trained, • The skill to take on a variety of tasks and pay attention to detail, • Analytical and problem-solving ability, • Teamwork skills and the ability to feel comfortable working with different teams, clients, and groups of staff across an organisation, • Organisational skills and the ability to prioritise your workload., • Be fully computer literate and be able to use project planning tools, such as Microsoft Project, • Relevant work experience is desirable but not essential, • Due to the rapidly changing nature of the industry and the skills needed, you'll need to make training a constant part of your career development., • You will have to seek out appropriate training for yourself, where you feel this will be beneficial to the company and your personal development, • Courses can be expensive, and you may have to pay the fees yourself, so make sure they're relevant to your career development aims., • The company has a clear vision for growth, and as a result of that, new job opportunities will arise #J-18808-Ljbffr