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WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. A World Of Rewards • Hourly rate: £15.00 plus incentives from upsell, • A global travel program for team members, • Uniforms, • Meals whilst on duty, • To be part of a fabulous team The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for, they consist of: • The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub, • The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside, • The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques, • The Orchard, for afternoon teas and lighter meals, • The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service., • Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. What will I be doing? • 4 on 4 off position, • Achieve positive outcomes from Guest queries in a timely and efficient manner, • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required, • Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments, • Demonstrate a high level of customer service at all times, • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts, • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities, • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy, • Act in accordance with policies and procedures when working with front of house equipment and property management systems, • Follow company brand standards, • Assist other departments, as necessary What are we looking for? • Previous experience in a customer-focused industry, • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Ability to work on your own and as part of a team, • Competent level of IT proficiency, • Flexibility to work night shifts It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Previous experience in cash handling Travel: St James Park Tube Station – District & Circle Line – across the road Westminster Tube Station – Jubilee Line (4 Mins Walk) Victoria Station (8 Mins Walk) Waterloo Station (10 Mins Walk) Work Locations Conrad London St. James Hotel Schedule Full-time Brand Conrad Hotels & Resorts Job Guest Services, Operations, and Front Office

Queen's Gate Hotel, a luxury establishment in the heart of London, is renowned for its rich history and exceptional service.Our commitment to providing an unparalleled guest experience extends to maintaining our facilities to the highest standards.We have a fantastic opportunity for a driven individ

Salary - £ 28080 per annum plus service charge.We are currently recruiting for a Night Receptionist to join our Truly Talented team.Reporting to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardwork

A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. As Night Auditor, you'll be the guardian of the guest experience when the city sleeps. You'll balance the calm of the night with operational excellence - ensuring that every detail, every process, and every guest interaction reflects the care and style Sea Containers is known for. You'll be responsible for managing the overnight front office operation, reconciling daily transactions, and ensuring that all financial and operational reports are accurate and ready for the new day. Above all, you'll make sure every guest feels looked after - from a warm welcome late at night to a seamless check-out at sunrise. Key Responsibilities • Oversee the night operation across Front Office, ensuring smooth communication and service delivery., • Complete daily financial audits and prepare accurate reports for the management team., • Handle late check-ins, early departures, and any guest queries with confidence and professionalism., • Ensure safety, security, and guest satisfaction throughout the night shift., • Work closely with the wider hotel team to maintain operational standards and brand excellence. At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including: • Guest experience including dinner and drinks, • 6 complimentary nights a year at any Lore Group hotel, • Lore Group Employee & Immediate Family Rates, • Lore Group Friend and Family Rates, • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery, • 50% discount in Lore Group restaurants and bars, • Discounts in our spa and cinema, • Contribution towards Health - Cash Plan, • Life Assurance, • Length of service incentives (additional holiday), • Bespoke training programmes, • Free meals on duty, • Incentives such as Ride-to-Work and season ticket loan, • Quarterly employee award ceremony and company staff parties, • Employee assistance programme

Company Description Join Us at Grosvenor Casinos At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos. That’s where you come in. As a valued team member, you'll receive the following benefits: • Hourly pay rate from £13.82 (dependent on experience), • Premium Pay Night Allowance: An additional 10% per hour after midnight, • Paid breaks, • Free meal on shift, • Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts), • Legal & General Pension Scheme: We contribute 3% to your pension., • Life Insurance: Coverage provided for peace of mind, • Long Service Awards: Celebrate your career milestones with us, • Online learning: Access supplementary online courses to enhance your skills, • Uniform: We provide a free team uniform, • Retail Discount Scheme: Enjoy discounts and offers at selected retailers, • Employee Assistance Programme: Access to support and resources whenever you need them, • Food and Soft Drinks Discounts Job Description Grosvenor Casino, The Victoria (Edgware Road, London, W2 2DT) As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team. With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of. Qualifications To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role Additional Information Be Part of What’s Next If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it. We’re for Everyone At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help. Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

Role We are currently looking for a Night Hotel Receptionist to join our Front Office team at Rosewood London. Key expectations of this role are • Providing our guests a customer service in accordance to the Rosewood London procedures, striving to go the extra mile at all times by being intuitive, refined, and engaging., • Monitoring and maintaining the cleanliness and organization of the front desk and lobby area., • Having a thorough knowledge of all hotel areas, standards, and procedures required at the Front Office., • Effectively communicating and prioritising tasks in a sophisticated environment., • The ability to work in a team and build relationships with others., • Having a real passion for guest service and taking ownership of the guest experience., • Being organised and proactive in managing your tasks., • Having an engaging presence., • 28 days paid holidays per annum including Bank Holidays, • Company pension scheme, • 12 complimentary room nights and F&B discount worldwide, • Career development opportunities, • Free meals on duty, • Season ticket loan

We have an amazing opportunity for a Front Desk Receptionist to join our Front Office Team at the Shangri-La Hotel. Our Night Receptionist will be the first point of contact for guests, and on many occasions will represent the face of the hotel. You will provide efficient and courteous assistance to